[PrintOwners] Re: PrintSmith Switch

[Ed Pierce]

I agree with Joel and would further add if you are making money, employees
are trained and everything is working smoothly why would you even want to
change?

Is there always a better way sure but that doesn't mean it is always
advisable or even needed. 

I just bought a 2005 Ford F150 pickup and I sold my 1995 Chevy 1500 that had
168,000 miles to a guy that is tickled to death to have it. Both of us are
happy although I really didn't need to buy another vehicle I just wanted to
drive something different after 12 years. 

But changing from software that I am making a lot of money using to one that
may be easier to use but I doubt would make me anymore money is not
something I am willing to do. 

There would have to be some very valid reasons to change and I just haven't
had the bad experiences that others apparently have had. PS support has
always been there for me or the PS message board came through for me. 

Trouble with PS has just been a non issue for me. Also in regard to service
charges, I pay PS $650 per year for software that runs my entire shop and I
pay $895 per year for Accuzip6 software that I only can do mailings with. 

Both are a great deal and I am a happy customer of both.

Ed Pierce
Graphic Print & Communication
Meridian MS 
601-485-7088
ed at graphicprintersinc.com
 
-----Original Message-----
From: printowners-bounces at printweb.org
[mailto:printowners-bounces at printweb.org] On Behalf Of Joel Brint
Sent: Thursday, November 01, 2007 6:07 PM
To: Discussion List for Printing Business Owners Only
Subject: Re: [PrintOwners] Re: PrintSmith Switch

***** This is a PrintOwners List Message *****

This subject is really boring.
I have never had a problem when I have requested assistance from  
Printsmith support.
Yes, sometimes you do have to wait for the callback but then the same  
thing happens when you call companies in the US and you speak to a  
robot and then get nowhere.
I even sent them an email not so long ago when I was off-island  
telling them my staff was having a problem with Printsmith and could  
they please call my office and help them.
They DID call my office and DID help them.
My theory has always been that if it works for you. keep it.
I am also not prepared to spend thousands by changing computers and  
then spend another few thousand on a new program.

Joel Brint
Desktop Imaging
St. Maarten
Tel 542-4044
fax 543-1100

"The Printshop with a Difference"



On Nov 1, 2007, at 4:30 PM, Mark Lake wrote:

> ***** This is a PrintOwners List Message *****
>
> I have always gotten satisfaction from PS with my concerns. I don't  
> think
> that was a fair comment. I also agree with Charles. I don't know  
> how you can
> justify several thousand dollars expense (as much as $8,000  
> depending on
> your PS configuration) by purchasing a different software program  
> if the one
> you have is working. Obviously this is my opinion and not all will  
> agree
> with me<g>
>
> Mark Lake
> PIP Printing
> 368 Jefferson Street
> Sturgeon Bay, WI 54235
> 920.743.7370     920.743.4633 Fax
> www.pipsturgeonbay.com
> Mark at pipsturgeonbay.com
>
> To send a file to us, please use the link below
> http://www.pip.com/Center/SendFile.asp?AddressID=845
>
> -----Original Message-----
> From: printowners-bounces at printweb.org
> [mailto:printowners-bounces at printweb.org] On Behalf Of Cora Purvine
> Sent: Thursday, November 01, 2007 1:30 PM
> To: 'Discussion List for Printing Business Owners Only'
> Subject: RE: [PrintOwners] Re: PrintSmith Switch
>
> ***** This is a PrintOwners List Message *****
>
> I don't see where PrintSmith cares about any of their customers.
>
>
> _______________________________________________
> PrintOwners Discussion List
> Post: PrintOwners at printweb.org
> Info: http://rb.enter.net/mailman/listinfo/printowners
>

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