[PrintOwners] New CSR & Training

[Joe Calagaz]

I am also in the need of a new CSR and would like any info on these
"tests"

Joe Calagaz
Calagaz Printing
Mobile, AL 36606
251-478-0487


-----Original Message-----
From: printowners-bounces at printweb.org
[mailto:printowners-bounces at printweb.org] On Behalf Of Greg Weinfurter
Sent: Thursday, July 26, 2007 10:37 AM
To: Discussion List for Printing Business Owners Only
Subject: Re: [PrintOwners] New CSR & Training

***** This is a PrintOwners List Message *****

How does one get a hold of this "pre employment tests"?  We too are  
looking and all I am getting is unqualified candidates.

G

On Jul 26, 2007, at 10:17 AM, Printernot at aol.com wrote:

> ***** This is a PrintOwners List Message *****
>
> Everyone is different. Some may learn the relatively simple tasks you
> describe in a week, while others may not have fully grasped them in  
> a year or  more.
>
> I learned this early in my working career. I was working as a  
> dishwasher in
> a new restaurant. After a few weeks I had to train a new employee.  
> I showed
> this  guy everything once and he mastered it easily. A few weeks  
> later I had to
> train  another new guy. I demonstrated the process repeatedly. He  
> never got
> the hang of  it. He ended up working there for 4 years and was  
> never any better
> than when he  started.
>
> Perhaps you can do the pre-employment tests you probably should  
> have done  to
> determine if your new CSR has the ability to learn to work  
> efficiently in
> your operation. No sense finding out a year down the road that this  
> person can't
>  master simple concepts.
>
> Don Byers
> Colorado Springs, CO
>
>
>
> ************************************** Get a sneak peek of the all- 
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