[PrintOwners] C-500 Color adjustment

[Gordon Watt]

Danny

         A spectrometer came with our equipment but as far as I can 
tell calibrating doesn't usually make much difference

         Sometimes it's hard to tell if the tech is inexperienced or 
if he just doesn't want to replace parts. They have these engineering 
specs that tell them when parts are supposed to be replaced, and 
sometimes it doesn't matter what the machine is doing in reality, 
they won't replace the parts until the specs tell them to. Another 
thing they want to do is to not to the 100,000 click maintenance when 
it rolls around because they say they have replaced all the parts already.

          At some companies the service manager's salary depends 
quite heavily on how many parts are used and the techs have 
incentives to not replace parts too. I don't know if this applies to 
Konica Minolta. I don't think they will tell you if you ask.

         We've been pretty happy with the C500. It runs and runs and 
the quality is good. We have, however, had some infuriating 
confrontations re service and replacing parts.

         If you have the inboard rip you can adjust colors, and 
create color profiles, through the server. Server > Profile Manager > 
Edit. This works very well.

Gordon Watt
Xoxo



At 10:59 PM 8/21/2007, you wrote:
>***** This is a PrintOwners List Message *****
>
>I have nad nothing but problems with my C500.  I have had it for 2
>years and it has been nothing but a pain.  One of our problems is the
>techs in our area know nothing about the machine.  We have the on
>board Fiery rip.
>
>We have had color consistency since day one.  It would go through
>drastic color shifts when it stopped for a self adjustment.  Running
>burgundy and it adjusts and goes to chocolate brown. I just purchased
>a spectrometer from KMBS a few weeks ago.  The techs in our region do
>not have access to one.  I asked the IT guy to com and calibrate and
>they informed me it would be $300.  After much fussing we agrred on
>$150 and it would be applied to the cost of the unit if I purchased.
>We have had better control since I can now calibrate.
>
>I want to ask a question about printing glossstock.  All of a sudden
>we are getting a wrinkle in the stock on 32# and 100# gloss text.  We
>use Mohawk color copy which is on their reccommended list.  We were
>trying to run 11 x 17 32#  full color both side.  We auto duplexed and
>manually duplexed and the results were the same.  We also got oily
>looking spots in the heavy coverage area.  The tech soent the better
>part of 2 days there and left saying he would call KMBC and see if
>they had any suggestions.  Have not received any answers yet.  I had
>th take the 4000 4/4 and have a friend print it on his 4 color press.
>
>I tried to print 300 4/4 brochures this week and got the same
>wrinkling while auto duplexing.  I finally had to manually duplex and
>run 50 at a time.
>
>Tech is trying to say machine is not designed to run auto duplex on
>this type. stock.  Has anyone had wrinkling problems?
>
>Several times I have had to take jobs I can't get to run to a friend
>and he runs them on his Xerox 240.  Great color but not as flexible on
>stock thickness.
>
>I have 11 plus months on this lease and this evil machine will be
>gone.  Going back to Xerox.
>
>
>On 8/19/07, Arie Teomi <oren66 at sbcglobal.net> wrote:
> > ***** This is a PrintOwners List Message *****
> >
> > Did anybody heard of this?
> > I don't know, I may be wrong but this made me very
> > upset.
> >
> > We have had some color issues. KMBS people never been
> > able to show us the calibration process. color became
> > real off last week. the technician said he will come
> > in the morning and he can "play" with it because he
> > does not have a Spectrometer. They have only one and
> > the person that has it is on vacation. and Listen to
> > this: He indicated that we are supposed to have our
> > own Spectrometer.
> > When this brought to my attention I was furious and
> > sent an email to the branch manager who immediately
> > responded saying that it will be taken care in the
> > morning.
> >
> > The next morning the Tec. came with the service
> > manager and later they brought the IT guy and the
> > colors are real good now. To my question why the tech.
> > said that we are supposed to have one the service
> > manager said: It is strongly recomended and most users
> > own one.(I think he mentioned it's a bout $1,000)
> >
> > Is this true? do you own one. Am I crazy or they are
> > wrong?
> >
> > Arie
> >
> >
> >
> > Arie Teomi
> > MINUTEMAN PRESS
> > 23500 Mercantile Suite F
> >  Cleveland, OH 44122
> > P:216-464-1960
> > F:216-464-1660
> >
> > www.minutemancleveland.com
> >
> > Your Full Service
> > PRINTING, COPYING and MAILING partner
> >
> > _______________________________________________
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> > Post: PrintOwners at printweb.org
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> >
> >
>
>
>--
>Danny Ross
>Minuteman Press
>Anderson, SC
>864-224-9115
>dross at minutemanpress.com
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