From segass at heritageprinting.com Wed Aug 1 08:56:27 2007 From: segass at heritageprinting.com (Steve Gass) Date: Wed Aug 1 08:56:47 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46AFE58E.2000909@minutemanpress.com> Message-ID: <03c401c7d43b$603a2210$6a1da8c0@BIGdell> Anna, I do 4 or 5 NCR jobs thru our KM6500 per week (avg. 20,000 clicks or so of NCR per month). At .01 per 11x17 B&W click and .045 per 11x17 Color clicks, I make money not going to press on the short NCR runs. On your job of 200 3pt NCR, I would run the whole job color and it would cost $27.00 for clicks. Or $13 for clicks if you wanted somebody to collate the job after copying. Then again the machine can most likely be programmed to do the second choice. I just have looked at that way . . . Thanks, Steve Gass Heritage Printing & Mailing 301-475-1700 ext. 205 240-298-0102 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Anna Fok Sent: Tuesday, July 31, 2007 9:45 PM To: PrintOwners@printweb.org Subject: SPAM-LOW: [PrintOwners] NCR on Copier (C500) ? ***** This is a PrintOwners List Message ***** Reading this list for a while and learning a lot as I am a 1 year old owner of a brand new store and new to printing. First time posting a question, though. Please, be gentle :). Customer wants to have 200 3 part NCR sets with full color logos on white and B/W the rest. I used to do short NCR runs on my office B/W laser jet without a problem. I can set up a 3 page file where 1st page will be in color and 2 other pages will be B/W in order to print it on Konica. Will NCR leave any residue or what not on my Konica that will create problems later? Thanks in advance, -- Anna Fok Minuteman Press - Santa Clara afok@minutemanpress.com www.sc.minutemanpress.com 1274 Benton Street Santa Clara, Ca 95050 ph: 408 260 0600 fax: 408 260 0655 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mkb1 at good-impressions.com Wed Aug 1 10:28:57 2007 From: mkb1 at good-impressions.com (Marian Bredin) Date: Wed Aug 1 09:29:45 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <03c401c7d43b$603a2210$6a1da8c0@BIGdell> Message-ID: <20070801132944.C66C3A2508C@rb.enter.net> Steve, When you run NCR on your 6500, do you use regular NCR or the "just for copies" kind? Marian Marian Bredin Good Impressions Inc 325 W Washington Ave. Washington, NJ 07882 908-689-3071 Fax: 908-689-7369 http://www.good-impressions.com From cpurvine1 at cox.net Wed Aug 1 09:31:48 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 1 09:32:00 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46AFE58E.2000909@minutemanpress.com> References: <46AFE58E.2000909@minutemanpress.com> Message-ID: <00e201c7d440$51845150$0300a8c0@corapurvine> Anna, welcome to the list. I don't know about anyone else, but if it is a small order, I print the color logo only with my inkjet and then print the rest with my desktop laser or I would do it on our Riso duplicator if it was just line copy. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Anna Fok Sent: Tuesday, July 31, 2007 8:45 PM To: PrintOwners@printweb.org Subject: [PrintOwners] NCR on Copier (C500) ? ***** This is a PrintOwners List Message ***** Reading this list for a while and learning a lot as I am a 1 year old owner of a brand new store and new to printing. First time posting a question, though. Please, be gentle :). Customer wants to have 200 3 part NCR sets with full color logos on white and B/W the rest. I used to do short NCR runs on my office B/W laser jet without a problem. I can set up a 3 page file where 1st page will be in color and 2 other pages will be B/W in order to print it on Konica. Will NCR leave any residue or what not on my Konica that will create problems later? Thanks in advance, -- Anna Fok Minuteman Press - Santa Clara afok@minutemanpress.com www.sc.minutemanpress.com 1274 Benton Street Santa Clara, Ca 95050 ph: 408 260 0600 fax: 408 260 0655 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2430 (20070731) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From nancy at theprintingplaceinc.com Wed Aug 1 09:31:53 2007 From: nancy at theprintingplaceinc.com (Nancy) Date: Wed Aug 1 09:32:18 2007 Subject: [PrintOwners] NCR on Copier (C500) ? References: <03c401c7d43b$603a2210$6a1da8c0@BIGdell> Message-ID: <004001c7d440$52e67960$0600a8c0@Nancy> What brand/type carbonless are you using. We found that it curls and will flip over as it comes out of the machine so we have to stand there and catch each page. We have run a few jobs but find it a pain. Nancy Middleton The Printing Place, Inc. 5878 Cook Road, Suite F Milford, OH 45150 nancy@theprintingplaceinc.com Phone 513/248-9004 Fax 513/248-8889 Fax 877/248-8774 Toll Free www.theprintingplaceinc.com we now have web hosting ----- Original Message ----- From: "Steve Gass" To: "'Discussion List for Printing Business Owners Only'" Sent: Wednesday, August 01, 2007 7:56 AM Subject: [PrintOwners] NCR on Copier (C500) ? > ***** This is a PrintOwners List Message ***** > > Anna, > > I do 4 or 5 NCR jobs thru our KM6500 per week (avg. 20,000 clicks or so of > NCR per month). > > At .01 per 11x17 B&W click and .045 per 11x17 Color clicks, I make money > not > going to press on the short NCR runs. > > On your job of 200 3pt NCR, I would run the whole job color and it would > cost $27.00 for clicks. Or $13 for clicks if you wanted somebody to > collate > the job after copying. Then again the machine can most likely be > programmed > to do the second choice. I just have looked at that way . . . > > Thanks, > Steve Gass > > Heritage Printing & Mailing > 301-475-1700 ext. 205 > 240-298-0102 > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Anna Fok > Sent: Tuesday, July 31, 2007 9:45 PM > To: PrintOwners@printweb.org > Subject: SPAM-LOW: [PrintOwners] NCR on Copier (C500) ? > > ***** This is a PrintOwners List Message ***** > > Reading this list for a while and learning a lot as I am a 1 year old > owner of a brand new store and new to printing. > First time posting a question, though. Please, be gentle :). > > > Customer wants to have 200 3 part NCR sets with full color logos on > white and B/W the rest. > > I used to do short NCR runs on my office B/W laser jet without a problem. > > I can set up a 3 page file where 1st page will be in color and 2 other > pages will be B/W in order to print it on Konica. > > Will NCR leave any residue or what not on my Konica that will create > problems later? > > Thanks in advance, > > -- > Anna Fok > Minuteman Press - Santa Clara > > afok@minutemanpress.com > www.sc.minutemanpress.com > 1274 Benton Street > Santa Clara, Ca 95050 > > ph: 408 260 0600 > fax: 408 260 0655 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From xeroid at kos.net Wed Aug 1 09:37:15 2007 From: xeroid at kos.net (Wayne) Date: Wed Aug 1 09:37:25 2007 Subject: [PrintOwners] NCR on Copier (C500) ? References: <46AFE58E.2000909@minutemanpress.com> <00e201c7d440$51845150$0300a8c0@corapurvine> Message-ID: <003b01c7d441$13928280$0100a8c0@megy2yn7o6rj96> Interesting .... How much colour printing do you do with inkjet? What inkjet machine do you use and what do you think it is costing you per copy? I print the color logo only with my inkjet and then print the > rest with my desktop laser or I would do it on our Riso duplicator if it > was > just line copy. Wayne Stevenhaagen & Associates Kingston, Ontario, Canada From po-lists at sugarloafprint.com Wed Aug 1 09:46:02 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 1 09:46:30 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <003b01c7d441$13928280$0100a8c0@megy2yn7o6rj96> References: <46AFE58E.2000909@minutemanpress.com> <00e201c7d440$51845150$0300a8c0@corapurvine> <003b01c7d441$13928280$0100a8c0@megy2yn7o6rj96> Message-ID: <46B08E9A.9020502@sugarloafprint.com> Xeriod! Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Wayne wrote: > ***** This is a PrintOwners List Message ***** > > Interesting .... How much colour printing do you do with inkjet? What > inkjet machine do you use and what do you think it is costing you per > copy? > > > I print the color logo only with my inkjet and then print the >> rest with my desktop laser or I would do it on our Riso duplicator if >> it was >> just line copy. > > Wayne Stevenhaagen & Associates > Kingston, Ontario, Canada > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From po-lists at sugarloafprint.com Wed Aug 1 09:48:42 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 1 09:49:14 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46AFE58E.2000909@minutemanpress.com> References: <46AFE58E.2000909@minutemanpress.com> Message-ID: <46B08F3A.6070504@sugarloafprint.com> It can be done. I've also printed the white CF on the color copier. Then printed the black sheets on a B&W copier using the preprinted white CF as a slip sheet. Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Anna Fok wrote: > ***** This is a PrintOwners List Message ***** > > Reading this list for a while and learning a lot as I am a 1 year old > owner of a brand new store and new to printing. > First time posting a question, though. Please, be gentle :). > > > Customer wants to have 200 3 part NCR sets with full color logos on > white and B/W the rest. > > I used to do short NCR runs on my office B/W laser jet without a problem. > > I can set up a 3 page file where 1st page will be in color and 2 other > pages will be B/W in order to print it on Konica. > > Will NCR leave any residue or what not on my Konica that will create > problems later? > > Thanks in advance, > From cpurvine1 at cox.net Wed Aug 1 09:52:39 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 1 09:52:56 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <003b01c7d441$13928280$0100a8c0@megy2yn7o6rj96> References: <46AFE58E.2000909@minutemanpress.com><00e201c7d440$51845150$0300a8c0@corapurvine> <003b01c7d441$13928280$0100a8c0@megy2yn7o6rj96> Message-ID: <00e901c7d443$3baefe90$0300a8c0@corapurvine> Hi Wayne. I use an Epson C88. I have a guy here in town that refills cartridges so my cost is half of what it would be. Since I only do the color part on the inkjet it is a lot less costly. I just started using the refilled cartridges so don't have a cost factor yet, but I am also getting ready to do 1000 #10 security window envelopes this way also, except that I can't run the window envelopes on the laser because it will melt the windows. I run the logo on the inkjet and run the address on the Riso. I've been doing this for quite a while and the customers love them. I have one employee that works part time for $8.00 per hour, just to get out of the house and have something to do, and she does these for me. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Wayne Sent: Wednesday, August 01, 2007 8:37 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] NCR on Copier (C500) ? ***** This is a PrintOwners List Message ***** Interesting .... How much colour printing do you do with inkjet? What inkjet machine do you use and what do you think it is costing you per copy? I print the color logo only with my inkjet and then print the > rest with my desktop laser or I would do it on our Riso duplicator if > it was just line copy. Wayne Stevenhaagen & Associates Kingston, Ontario, Canada _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2430 (20070731) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From mv.sirspeedy at gmail.com Wed Aug 1 10:01:43 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 10:02:20 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46AFE58E.2000909@minutemanpress.com> References: <46AFE58E.2000909@minutemanpress.com> Message-ID: <98f5b19a0708010701q28ff6e62kf9817934ccee6462@mail.gmail.com> On 7/31/07, Anna Fok wrote: > > I can set up a 3 page file where 1st page will be in color and 2 other > pages will be B/W in order to print it on Konica. > > Will NCR leave any residue or what not on my Konica that will create > problems later? Supposedly, it does leave a residue. BUT, we've been running NCR on our b&w and color copiers for at least a year with no problems to date -- the regular stuff, not the high-priced xerographic variety. I would run the job you describe exactly as you have described, Anna. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From segass at heritageprinting.com Wed Aug 1 10:10:57 2007 From: segass at heritageprinting.com (Steve Gass) Date: Wed Aug 1 10:11:20 2007 Subject: [PrintOwners] Re: NCR on Copier (KM6500) In-Reply-To: <004001c7d440$52e67960$0600a8c0@Nancy> Message-ID: <03e001c7d445$c84d9cb0$6a1da8c0@BIGdell> Nancy, We are running Excel Heavyweight carbonless NCR (20 lb. per each sheet). Little curling but we must jog up the job more than if it came off press. I have run a 1,000 3pt NCR with no jams or flip over (3,000 clicks). I am thinking about Testing 11x17 NCR soon. Thanks, Steve Gass Heritage Printing & Mailing 301-475-1700 ext. 205 240-298-0102 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Nancy Sent: Wednesday, August 01, 2007 9:32 AM To: Discussion List for Printing Business Owners Only Subject: SPAM-LOW: Re: [PrintOwners] NCR on Copier (C500) ? ***** This is a PrintOwners List Message ***** What brand/type carbonless are you using. We found that it curls and will flip over as it comes out of the machine so we have to stand there and catch each page. We have run a few jobs but find it a pain. Nancy Middleton The Printing Place, Inc. 5878 Cook Road, Suite F Milford, OH 45150 nancy@theprintingplaceinc.com Phone 513/248-9004 Fax 513/248-8889 Fax 877/248-8774 Toll Free www.theprintingplaceinc.com we now have web hosting ----- Original Message ----- From: "Steve Gass" To: "'Discussion List for Printing Business Owners Only'" Sent: Wednesday, August 01, 2007 7:56 AM Subject: [PrintOwners] NCR on Copier (C500) ? > ***** This is a PrintOwners List Message ***** > > Anna, > > I do 4 or 5 NCR jobs thru our KM6500 per week (avg. 20,000 clicks or so of > NCR per month). > > At .01 per 11x17 B&W click and .045 per 11x17 Color clicks, I make money > not > going to press on the short NCR runs. > > On your job of 200 3pt NCR, I would run the whole job color and it would > cost $27.00 for clicks. Or $13 for clicks if you wanted somebody to > collate > the job after copying. Then again the machine can most likely be > programmed > to do the second choice. I just have looked at that way . . . > > Thanks, > Steve Gass > > Heritage Printing & Mailing > 301-475-1700 ext. 205 > 240-298-0102 > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Anna Fok > Sent: Tuesday, July 31, 2007 9:45 PM > To: PrintOwners@printweb.org > Subject: SPAM-LOW: [PrintOwners] NCR on Copier (C500) ? > > ***** This is a PrintOwners List Message ***** > > Reading this list for a while and learning a lot as I am a 1 year old > owner of a brand new store and new to printing. > First time posting a question, though. Please, be gentle :). > > > Customer wants to have 200 3 part NCR sets with full color logos on > white and B/W the rest. > > I used to do short NCR runs on my office B/W laser jet without a problem. > > I can set up a 3 page file where 1st page will be in color and 2 other > pages will be B/W in order to print it on Konica. > > Will NCR leave any residue or what not on my Konica that will create > problems later? > > Thanks in advance, > > -- > Anna Fok > Minuteman Press - Santa Clara > > afok@minutemanpress.com > www.sc.minutemanpress.com > 1274 Benton Street > Santa Clara, Ca 95050 > > ph: 408 260 0600 > fax: 408 260 0655 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From braddpotter at juno.com Wed Aug 1 10:11:35 2007 From: braddpotter at juno.com (Brad D Potter) Date: Wed Aug 1 10:12:51 2007 Subject: [PrintOwners] NCR on Copier (C500) ? Message-ID: <20070801.071136.868.4.braddpotter@juno.com> We found it better to use the heavier paper (for copiers) and sometimes you have to run it the other direction to keep it from curling. We run a lot of it too, but we do not use the C500, we use the Ricoh 2090. If someone wants color image on the ncr, we tell them to go to Kinkos. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From jeff at hprinting.biz Wed Aug 1 10:32:51 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 1 10:32:37 2007 Subject: [PrintOwners] Re: Horizon Folder (was MBO / Stahl) In-Reply-To: References: <7.0.1.0.2.20070731142724.02884c08@bucksdigital.com> Message-ID: <20070801143221.6871.20545@hm-pop1.solinus.com> At 05:09 PM 7/31/2007, you wrote: >Although we are not as large as this printer (we do $6MM), we are convinced >that we must keep these short runs out of our regular bindery. We are >convinced that we must search for other solutions with quick and low scrap >make-readies. The Morgana has practically no make-ready or scrap, but is >slow as molasses and I don't know if everyone who uses it dislikes the >folder. However, with short jobs (our longer jobs will go offset), the >Morgana's zero make-ready time and slow run speed still equals fast. We bought the Count EZ Creaser though we don't run it a lot. We've lost some jobs (and a potential new customer) in the past because we didn't have a way to score 11x25? cover that needed to be tri-folded. We choose it over the Morgana because we have a local dealer that sells Count. The cost was a fair amount less. It's a good machine, but to slow for long runs especially as the sheet length increases or the number of scores increase. Even though we don't use it a lot I would still buy it again. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From po-lists at sugarloafprint.com Wed Aug 1 10:54:25 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 1 10:54:49 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46B08F3A.6070504@sugarloafprint.com> References: <46AFE58E.2000909@minutemanpress.com> <46B08F3A.6070504@sugarloafprint.com> Message-ID: <46B09EA1.9030100@sugarloafprint.com> That should be CB Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Ron Sardo wrote: > ***** This is a PrintOwners List Message ***** > > It can be done. > > I've also printed the white CF on the color copier. Then printed the > black sheets on a B&W copier using the preprinted white CF as a slip > sheet. > > Ron Sardo > Sugarloaf Print Shop > mailto:po-lists@sugarloafprint.com > www.sugarloafprint.com > 570-788-5099 ? Fax: 570-788-6077 > > > > Anna Fok wrote: >> ***** This is a PrintOwners List Message ***** >> >> Reading this list for a while and learning a lot as I am a 1 year old >> owner of a brand new store and new to printing. >> First time posting a question, though. Please, be gentle :). >> >> >> Customer wants to have 200 3 part NCR sets with full color logos on >> white and B/W the rest. >> >> I used to do short NCR runs on my office B/W laser jet without a >> problem. >> >> I can set up a 3 page file where 1st page will be in color and 2 >> other pages will be B/W in order to print it on Konica. >> >> Will NCR leave any residue or what not on my Konica that will create >> problems later? >> >> Thanks in advance, >> > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From cpurvine1 at cox.net Wed Aug 1 10:22:08 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 1 11:18:01 2007 Subject: [PrintOwners] Re: NCR on Copier (KM6500) In-Reply-To: <03e001c7d445$c84d9cb0$6a1da8c0@BIGdell> References: <004001c7d440$52e67960$0600a8c0@Nancy> <03e001c7d445$c84d9cb0$6a1da8c0@BIGdell> Message-ID: <010001c7d447$5a1dfdf0$0300a8c0@corapurvine> I also use the heavyweight paper. I like the E-Paper better than the paper we get from our vendor which is Nekoosa or Imation. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From vern at fosterpress.com Wed Aug 1 11:25:06 2007 From: vern at fosterpress.com (Vern Foster) Date: Wed Aug 1 11:25:22 2007 Subject: [PrintOwners] Re: NCR on Copier (KM6500) In-Reply-To: <010001c7d447$5a1dfdf0$0300a8c0@corapurvine> References: <004001c7d440$52e67960$0600a8c0@Nancy><03e001c7d445$c84d9cb0$6a1da8c0@BIGdell> <010001c7d447$5a1dfdf0$0300a8c0@corapurvine> Message-ID: <000601c7d450$24186840$0100a8c0@foster501df6fb> We have run Gyroform, Nekoosa & NCR brands on our KM8050, and have always put up with the curl. But this last order was for 500 sets of 3-parts, each with a different face and a common back. Front in color, back in black. I had never tried the Xeroform because I hate paying for a brand name (when the name is the only benefit) - but I have to say I was impressed with how well it ran. No jams, no curling, no hassle. Vern ======================================== Vern Foster ~ Foster Press ~ Lake Stevens, WA vern@fosterpress.com ~ 425-334-9317 ======================================== -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Cora Purvine Sent: Wednesday, August 01, 2007 7:22 AM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Re: NCR on Copier (KM6500) ***** This is a PrintOwners List Message ***** I also use the heavyweight paper. I like the E-Paper better than the paper we get from our vendor which is Nekoosa or Imation. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From dvmonto at optonline.net Wed Aug 1 11:43:21 2007 From: dvmonto at optonline.net (David Monto) Date: Wed Aug 1 11:43:42 2007 Subject: [PrintOwners] Scoring - Creasing for Perfect Binding In-Reply-To: <88D3980B-350E-420E-A1C0-1640070A54FB@bfm.org> Message-ID: On 7/31/07 10:52 AM, "Greg Weinfurter" wrote: > One trick to this type of score, is to use litho score, set up the > scores on a piece of magnetic material (get a piece of magnetic > material from your local sign shop) and stick it to the clamp of your > cutter. Insert the sheet, come down with the clamp, adjust as needed > and viola! It is scored! I keep this magnetic strip around so you > only have to make this jig once. It is great and accurate when doing > your quantities from 10-100. G, How does this work for 11 x 17? Your clamp is that large? So to do 100 sheets, you have to bring down clamp 100 times? -- David V. Monto Sir Speedy Printing 1837 South Road Wappingers Falls, NY 12590 Phone:845-298-8898 Fax: 845-298-8537 email: dvmonto@optonline.net I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live by the light that I have. I must stand with anybody that stands right, stand with him while he is right, and part with him when he goes wrong. - -- Abraham Lincoln From brian at designotype.com Wed Aug 1 11:52:24 2007 From: brian at designotype.com (Brian Helminen) Date: Wed Aug 1 11:52:32 2007 Subject: [PrintOwners] Die Cutting References: Message-ID: <006201c7d453$f4512080$6a01a8c0@brianspc> Personally, I would start with outsourcing to someone who is set up already to do die-cutting, then when your volume gets high enough, consider doing in house... but maybe that's where you're at already? Brian Helminen Designotype Printers, Inc. 22950 Airpark Blvd. Calumet, MI 49913 906-482-2424 Fax 906-482-2266 www.designotype.com ----- Original Message ----- From: "Joe Calagaz" To: "Discussion List for Printing Business Owners Only" ; Sent: Tuesday, July 31, 2007 4:54 PM Subject: [PrintOwners] Die Cutting ***** This is a PrintOwners List Message ***** I need to do die cutting in house. What machines do I need to be looking at. I would like to be able to do 12.5 x 19, but smaller if I need to..... I do not even know where to start?????? Joe Calagaz Calagaz Printing Mobile, AL 36606 251-478-0487 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From QKCONSULT at aol.com Wed Aug 1 12:26:12 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 12:26:32 2007 Subject: [PrintOwners] Pricing a Kinko's job Message-ID: As the result of a request for a quote (which we ended up getting the job) we just shopped a specific job at a local Kinko's. File provided was for 2M finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of $40 for file handling (our guess) and $50 for folding (our guess), that comes down to $0.39 cents per 8.5 x 11 image. A couple of observations are in order. Remember, while I consider myself an expert in gathering and presenting prices and I am also a believer in the fact that most of us have great latitude in pricing; I will also admit that we don't always follow our own advice and guidance nor do we have any idea what the "perfect price" for such a job might be, especially considering we don't know all the selection criteria or the shopping efforts of the customers involved. In any event, we priced that job at almost exactly half that price, believing that our gross margin (including meter clicks and stock cost) is 81% ($832 less $110 meter clicks & $44.50 for stock). Labor is not included in this gross profit calculation - just selling price less cost of goods & materials. Funny thing is, first there are many people out there who shop Kinkos first thinking and believing that they are the cheapest. Oftentimes they are in fact the highest in the market. Clearly, if they had gotten that job they would have made a significant profit. We got the job instead, and we too will make a profit, just not as much. In retrospect, we are going to bump up our pricing for 11 x 17 work (we automatically would be doing that job 2-up on 11x17) which will result in a higher gross profit and higher selling price. However, from a costing standpoint, I have no problem whatsoever selling 8.5 x 11 copies run 2-up on 11 x 17 at the 18-20 cent per copy range. I am curious as to how others might price this specific job 2M quantity job and if you post your price I will collect the data and report back to the group. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From sos at olympus.net Wed Aug 1 12:30:12 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 1 12:29:56 2007 Subject: [PrintOwners] Die Cutting References: <006201c7d453$f4512080$6a01a8c0@brianspc> Message-ID: <009c01c7d459$3be61220$0300a8c0@DANIEL> > Personally, I would start with outsourcing to someone who is set up > already to do die-cutting, then when your volume gets high enough, > consider doing in house... but maybe that's where you're at already? >> I need to do die cutting in house. I do not even know where to >> start?????? ================== I second the outsourcing. If you really need to do it in house, I'd visit a few commercial binderies that do Die cutting and see how and what equipment they use. Graph Expo will have many die cutting machines on display. I remember seeing one fairly small one I was impressed with, magnetic set up, quick and easy, relatively speaking, but I can't find any info on it, I can't believe I threw it out. I remember it was yellow and the lady demonstrating it had an English accent. That help? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From jeff at hprinting.biz Wed Aug 1 12:41:12 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 1 12:40:51 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: <20070801164045.15591.27162@hm-pop1.solinus.com> At 12:26 PM 8/1/2007, you wrote: >I am curious as to how others might price this specific job 2M quantity job >and if you post your price I will collect the data and report back to the >group. We would have been $685 for a walk-in customer suppling disk. We would press print on our 4 Color 20x26 Shinohara. I guess that is why I still believe in offset over digital unless your doing a lot of jobs under 1,000 quantity. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From swiftyprinting at mac.com Wed Aug 1 12:45:38 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 1 12:45:50 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: On Aug 1, 2007, at 12:26 PM, QKCONSULT@aol.com wrote: > Funny thing is, first there are many people out there who shop > Kinkos first > thinking and believing that they are the cheapest. Oftentimes they > are in fact > the highest in the market. Clearly, if they had gotten that job > they would > have made a significant profit. We got the job instead, and we too > will make a > profit, just not as much. Exactly right you are on all accounts from Kinkos being higher to not following my own guidelines when pricing. That said total price to someone who said they got a price from Kinkos: $842.50 (this is also the price I would generate for a price study) Pricing to our regular 4 color printing customers (commercial accounts): $672.50 Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From mail at myprinter.biz Wed Aug 1 12:49:53 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 1 12:50:19 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: John - Our wholesale cost for 2,500 (not 2,000) pieces on the job you're describing is $300.00, printed, folded, and delivered to either here or any of our local customers. We'd retail it for at least $600.00, plus whatever time we had to spend with graphics work and file handling. I could work real hard to try to do that in-house on a press or a color copier, but why would I bother? Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 01, 2007 12:26 PM To: printowners@printweb.org Subject: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** As the result of a request for a quote (which we ended up getting the job) we just shopped a specific job at a local Kinko's. File provided was for 2M finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of $40 for file handling (our guess) and $50 for folding (our guess), that comes down to $0.39 cents per 8.5 x 11 image. A couple of observations are in order. Remember, while I consider myself an expert in gathering and presenting prices and I am also a believer in the fact that most of us have great latitude in pricing; I will also admit that we don't always follow our own advice and guidance nor do we have any idea what the "perfect price" for such a job might be, especially considering we don't know all the selection criteria or the shopping efforts of the customers involved. In any event, we priced that job at almost exactly half that price, believing that our gross margin (including meter clicks and stock cost) is 81% ($832 less $110 meter clicks & $44.50 for stock). Labor is not included in this gross profit calculation - just selling price less cost of goods & materials. Funny thing is, first there are many people out there who shop Kinkos first thinking and believing that they are the cheapest. Oftentimes they are in fact the highest in the market. Clearly, if they had gotten that job they would have made a significant profit. We got the job instead, and we too will make a profit, just not as much. In retrospect, we are going to bump up our pricing for 11 x 17 work (we automatically would be doing that job 2-up on 11x17) which will result in a higher gross profit and higher selling price. However, from a costing standpoint, I have no problem whatsoever selling 8.5 x 11 copies run 2-up on 11 x 17 at the 18-20 cent per copy range. I am curious as to how others might price this specific job 2M quantity job and if you post your price I will collect the data and report back to the group. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bgallagher at nbn.net Wed Aug 1 12:59:44 2007 From: bgallagher at nbn.net (Bob Gallagher) Date: Wed Aug 1 12:59:53 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: On 8/1/07 12:26 PM, "QKCONSULT@aol.com" wrote: Off the street customer would be 1040.51 "A" list customers would be 756.84 Bob Gallagher Gallagher Printing, Inc. 601 W. Main Street Palmyra, PA 17078 717-838-1527 1-888-838-1527 Fax 717-838-5715 An Adobe Service Provider A Microsoft Publisher Provider Member, Adobe Solutions Network From jacemeister at gmail.com Wed Aug 1 13:02:22 2007 From: jacemeister at gmail.com (Jace Prejean) Date: Wed Aug 1 13:02:38 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: I would quote the customer $624.06 run w-t on Ryobi 524 including rip and folding. On our C500 the price would have been $760.66. -- Jace Prejean Bayou Printing & Graphics, Inc 922 Sunset Ave Houma, LA 70360 Phone 985-868-8273 www.BayouPrinting.com On 8/1/07, QKCONSULT@aol.com wrote: > ***** This is a PrintOwners List Message ***** > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File provided was for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of $40 > for file handling (our guess) and $50 for folding (our guess), that comes down > to $0.39 cents per 8.5 x 11 image. > > A couple of observations are in order. Remember, while I consider myself an > expert in gathering and presenting prices and I am also a believer in the > fact that most of us have great latitude in pricing; I will also admit that we > don't always follow our own advice and guidance nor do we have any idea what > the "perfect price" for such a job might be, especially considering we don't > know all the selection criteria or the shopping efforts of the customers > involved. > > In any event, we priced that job at almost exactly half that price, > believing that our gross margin (including meter clicks and stock cost) is 81% ($832 > less $110 meter clicks & $44.50 for stock). Labor is not included in this > gross profit calculation - just selling price less cost of goods & materials. > > Funny thing is, first there are many people out there who shop Kinkos first > thinking and believing that they are the cheapest. Oftentimes they are in fact > the highest in the market. Clearly, if they had gotten that job they would > have made a significant profit. We got the job instead, and we too will make a > profit, just not as much. > > In retrospect, we are going to bump up our pricing for 11 x 17 work (we > automatically would be doing that job 2-up on 11x17) which will result in a > higher gross profit and higher selling price. However, from a costing standpoint, > I have no problem whatsoever selling 8.5 x 11 copies run 2-up on 11 x 17 at > the 18-20 cent per copy range. > > I am curious as to how others might price this specific job 2M quantity job > and if you post your price I will collect the data and report back to the > group. > > > John Stewart > Q. P. Consulting, Inc. From QKCONSULT at aol.com Wed Aug 1 13:02:00 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 13:02:55 2007 Subject: [PrintOwners] Pricing a Kinko's job Message-ID: In a message dated 8/1/2007 12:51:45 P.M. Eastern Daylight Time, mail@myprinter.biz writes: Our wholesale cost for 2,500 (not 2,000) pieces on the job you're describing is $300.00, printed, folded, and delivered to either here or any of our local customers. We'd retail it for at least $600.00, plus whatever time we had to spend with graphics work and file handling. I could work real hard to try to do that in-house on a press or a color copier, but why would I bother? Well, not to argue or start a debate, but I would note that your gross profit on that specific job (brokered) would be 50%. Yes, if done in house there would be labor involved in monitoring and loading the color copier, but assuming labor is available to run the job and recognizing that labor tends to be far more fixed than variable, I think a good case could be made for running that very job in-house on a color copier. Now, if would be your normal practice to broker out these types of jobs (2M - 2.5M) then I would expect that your sales per employee ought to be significantly higher than industry average of $120,000 to make up for the difference between an 80% gross profit (as I defined gross profit) and a 50% gross profit. So my answer would be I would expect folks to "bother" because of the real or perceived improvement in gross profit. Obviously, others have a different take on this matter. Just my thoughts. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From joe at calagaz.com Wed Aug 1 13:04:12 2007 From: joe at calagaz.com (Joe Calagaz) Date: Wed Aug 1 13:04:38 2007 Subject: [PrintOwners] Die Cutting Message-ID: Not really, but thanks....... I am planning on going to Graph Expo and will look for the "yellow machine" (at least you were able to make me laugh....) I have a customer that want to do short run and long run of a project. (ie a test that may develop into a lot of die cutting) I have been using a shop that has a windmill and I need something in house if I am going to make this work. I was hoping that technology had progressed and that there was something new and easier out there..... Joe Calagaz Calagaz Printing Mobile, AL 36606 251-478-0487 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Wednesday, August 01, 2007 11:30 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Die Cutting ***** This is a PrintOwners List Message ***** > Personally, I would start with outsourcing to someone who is set up > already to do die-cutting, then when your volume gets high enough, > consider doing in house... but maybe that's where you're at already? >> I need to do die cutting in house. I do not even know where to >> start?????? ================== I second the outsourcing. If you really need to do it in house, I'd visit a few commercial binderies that do Die cutting and see how and what equipment they use. Graph Expo will have many die cutting machines on display. I remember seeing one fairly small one I was impressed with, magnetic set up, quick and easy, relatively speaking, but I can't find any info on it, I can't believe I threw it out. I remember it was yellow and the lady demonstrating it had an English accent. That help? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From dana at landmarkimpressions.com Wed Aug 1 13:07:53 2007 From: dana at landmarkimpressions.com (dana) Date: Wed Aug 1 13:04:49 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: <20070801164045.15591.27162@hm-pop1.solinus.com> Message-ID: <033901c7d45e$7fec5ec0$fa01a8c0@KwikKopyPrinting.LAN> $870.00 Offset (DI) $920.00 Digital Toner Dana Wilson Landmark Impressions 35 Industrial Parkway Woburn, MA 01801 Phone: 781-569-0297 Fax: 781-569-0419 cell: 781-710-7609 www.landmarkimpressions.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Jeff Haines Sent: Wednesday, August 01, 2007 12:41 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** At 12:26 PM 8/1/2007, you wrote: >I am curious as to how others might price this specific job 2M quantity >job and if you post your price I will collect the data and report back >to the group. We would have been $685 for a walk-in customer suppling disk. We would press print on our 4 Color 20x26 Shinohara. I guess that is why I still believe in offset over digital unless your doing a lot of jobs under 1,000 quantity. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 . Fax (814) 725-2244 email: jeff@hprinting.biz . www.hprinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bbahn at creativeimaginginc.com Wed Aug 1 13:24:34 2007 From: bbahn at creativeimaginginc.com (Bernard Bahn) Date: Wed Aug 1 13:24:52 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: We would be around $830. Our 8 1/2 x 11 color print charge would be $.17 per impression. I have not looked at anybody else's price. Bernie Bahn | President | Creative Imaging Inc 1568 Fencorp Drive, STE. 200 | St. Louis MO 63026 Office 636-717-0690 ext 102 | Fax 636-717-0695 | bbahn@creativeimaginginc.com http://www.creativeimaginginc.com Xerox iGen3 on demand color printing and copying -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 01, 2007 10:26 AM To: printowners@printweb.org Subject: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** As the result of a request for a quote (which we ended up getting the job) we just shopped a specific job at a local Kinko's. File provided was for 2M finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of $40 for file handling (our guess) and $50 for folding (our guess), that comes down to $0.39 cents per 8.5 x 11 image. A couple of observations are in order. Remember, while I consider myself an expert in gathering and presenting prices and I am also a believer in the fact that most of us have great latitude in pricing; I will also admit that we don't always follow our own advice and guidance nor do we have any idea what the "perfect price" for such a job might be, especially considering we don't know all the selection criteria or the shopping efforts of the customers involved. In any event, we priced that job at almost exactly half that price, believing that our gross margin (including meter clicks and stock cost) is 81% ($832 less $110 meter clicks & $44.50 for stock). Labor is not included in this gross profit calculation - just selling price less cost of goods & materials. Funny thing is, first there are many people out there who shop Kinkos first thinking and believing that they are the cheapest. Oftentimes they are in fact the highest in the market. Clearly, if they had gotten that job they would have made a significant profit. We got the job instead, and we too will make a profit, just not as much. In retrospect, we are going to bump up our pricing for 11 x 17 work (we automatically would be doing that job 2-up on 11x17) which will result in a higher gross profit and higher selling price. However, from a costing standpoint, I have no problem whatsoever selling 8.5 x 11 copies run 2-up on 11 x 17 at the 18-20 cent per copy range. I am curious as to how others might price this specific job 2M quantity job and if you post your price I will collect the data and report back to the group. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.0/929 - Release Date: 7/31/2007 5:26 PM From cpurvine1 at cox.net Wed Aug 1 13:29:16 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 1 13:29:29 2007 Subject: [PrintOwners] Die Cutting In-Reply-To: References: Message-ID: <014401c7d461$7e54c770$0300a8c0@corapurvine> For really small runs, leas than 1,000, I had a company make me a die for about $300 and I bought one of their machines to cut out scrape making projects. I cut my fans on this. It is a tabletop unit and you do it by hand , but can put 2-4 sheets in there at once. There are tricks to it so if you decide you want to go this way, contact me and I will tell you what I came up with. I do 8.5x11 fans. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Joe Calagaz Sent: Wednesday, August 01, 2007 12:04 PM To: Discussion List for Printing Business Owners Only Subject: RE: [PrintOwners] Die Cutting ***** This is a PrintOwners List Message ***** Not really, but thanks....... I am planning on going to Graph Expo and will look for the "yellow machine" (at least you were able to make me laugh....) I have a customer that want to do short run and long run of a project. (ie a test that may develop into a lot of die cutting) I have been using a shop that has a windmill and I need something in house if I am going to make this work. I was hoping that technology had progressed and that there was something new and easier out there..... Joe Calagaz Calagaz Printing Mobile, AL 36606 251-478-0487 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Wednesday, August 01, 2007 11:30 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Die Cutting ***** This is a PrintOwners List Message ***** > Personally, I would start with outsourcing to someone who is set up > already to do die-cutting, then when your volume gets high enough, > consider doing in house... but maybe that's where you're at already? >> I need to do die cutting in house. I do not even know where to >> start?????? ================== I second the outsourcing. If you really need to do it in house, I'd visit a few commercial binderies that do Die cutting and see how and what equipment they use. Graph Expo will have many die cutting machines on display. I remember seeing one fairly small one I was impressed with, magnetic set up, quick and easy, relatively speaking, but I can't find any info on it, I can't believe I threw it out. I remember it was yellow and the lady demonstrating it had an English accent. That help? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2430 (20070731) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From mkb1 at good-impressions.com Wed Aug 1 14:44:33 2007 From: mkb1 at good-impressions.com (Marian Bredin) Date: Wed Aug 1 13:45:14 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: <20070801174513.346A0A27926@rb.enter.net> $890.50 digital Marian Marian Bredin Good Impressions Inc 325 W Washington Ave. Washington, NJ 07882 908-689-3071 Fax: 908-689-7369 http://www.good-impressions.com From sos at olympus.net Wed Aug 1 13:47:05 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 1 13:46:54 2007 Subject: [PrintOwners] Pricing a Kinko's job References: Message-ID: <00c101c7d463$f9aa8020$0300a8c0@DANIEL> Total price from Kinkos: $1,632.40. Subtracting estimate of $40 > for file handling (our guess) and $50 for folding (our guess), that comes > down > to $0.39 cents per 8.5 x 11 image. ===================== Our price $552.42 printed 2up work and turn on our 4 color GTO. Easy money. We're just about to do that exact job. Is that too cheap? Printforless.com price is $544.25 Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From mail at myprinter.biz Wed Aug 1 13:49:48 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 1 13:50:14 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: Jace - If you don't mind sharing the info, what would your costs be on this job run both ways? Thanks. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Jace Prejean Sent: Wednesday, August 01, 2007 1:02 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** I would quote the customer $624.06 run w-t on Ryobi 524 including rip and folding. On our C500 the price would have been $760.66. -- Jace Prejean Bayou Printing & Graphics, Inc 922 Sunset Ave Houma, LA 70360 Phone 985-868-8273 www.BayouPrinting.com On 8/1/07, QKCONSULT@aol.com wrote: > ***** This is a PrintOwners List Message ***** > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File provided was for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of $40 > for file handling (our guess) and $50 for folding (our guess), that comes down > to $0.39 cents per 8.5 x 11 image. > > A couple of observations are in order. Remember, while I consider myself an > expert in gathering and presenting prices and I am also a believer in the > fact that most of us have great latitude in pricing; I will also admit that we > don't always follow our own advice and guidance nor do we have any idea what > the "perfect price" for such a job might be, especially considering we don't > know all the selection criteria or the shopping efforts of the customers > involved. > > In any event, we priced that job at almost exactly half that price, > believing that our gross margin (including meter clicks and stock cost) is 81% ($832 > less $110 meter clicks & $44.50 for stock). Labor is not included in this > gross profit calculation - just selling price less cost of goods & materials. > > Funny thing is, first there are many people out there who shop Kinkos first > thinking and believing that they are the cheapest. Oftentimes they are in fact > the highest in the market. Clearly, if they had gotten that job they would > have made a significant profit. We got the job instead, and we too will make a > profit, just not as much. > > In retrospect, we are going to bump up our pricing for 11 x 17 work (we > automatically would be doing that job 2-up on 11x17) which will result in a > higher gross profit and higher selling price. However, from a costing standpoint, > I have no problem whatsoever selling 8.5 x 11 copies run 2-up on 11 x 17 at > the 18-20 cent per copy range. > > I am curious as to how others might price this specific job 2M quantity job > and if you post your price I will collect the data and report back to the > group. > > > John Stewart > Q. P. Consulting, Inc. _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From nt at andrewsblueprint.com Wed Aug 1 13:51:10 2007 From: nt at andrewsblueprint.com (Nancy Thomsen) Date: Wed Aug 1 13:51:24 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: <6.2.3.4.2.20070801105017.02c896c8@mail.andrewsblueprint.com> $972.00 - 2 up - digital. Nancy Thomsen Andrews Blueprint, Inc. 269 Griffin St. Salinas, CA 93901 831-424-0331 Fax 831-424-7485 Fax www.andrewsblueprint.com From ssheers at sheergraphics.com Wed Aug 1 13:58:00 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Wed Aug 1 14:00:44 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: <20070801170239.603FEA271B3@rb.enter.net> References: <20070801170239.603FEA271B3@rb.enter.net> Message-ID: <7487ceb833897302a5924195a2d80002@sheergraphics.com> $747.00 typical commercial customer, up to $933.00 for some others. $1,599.95, including a liquid lunch and limousine ride for a Kinko's shopper!! This includes local shipping. > ..... File provided was for 2M finished size 8.5 x 11 4C flyer on 80# > gloss text, > printed 2-sides, letter fold. No bleeds. Total price from Kinkos: > $1,632.40. > > John Stewart Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From John at mpcny.com Wed Aug 1 14:11:04 2007 From: John at mpcny.com (John Henry) Date: Wed Aug 1 14:11:15 2007 Subject: [PrintOwners] table tents Message-ID: <000501c7d467$534ca380$f9e5ea80$@com> Has anyone had any luck doing digital color table tents? Looking for ones all ready scored and diecut on a gloss cover? John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.0/929 - Release Date: 7/31/2007 5:26 PM From John at mpcny.com Wed Aug 1 14:13:22 2007 From: John at mpcny.com (John Henry) Date: Wed Aug 1 14:13:31 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: <20070801175016.1264AA279D8@rb.enter.net> References: <20070801175016.1264AA279D8@rb.enter.net> Message-ID: <000601c7d467$a5f0f320$f1d2d960$@com> $789 on 4 color GTO about $200 more on 3220 John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.0/929 - Release Date: 7/31/2007 5:26 PM From dennis.trump at gmail.com Wed Aug 1 14:15:28 2007 From: dennis.trump at gmail.com (Dennis Trump) Date: Wed Aug 1 14:15:44 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: <41aa6a080708011115h2d59c0a6x54f928a8b5664a63@mail.gmail.com> $654 off of our QMDI. If they brought it in today we would schedule and rip the run for the next morning and they could have them by noon. Our competition would be cheaper but take longer. -- Dennis Trump Trump Printing & Direct Mail Communications Decatur IL www.trumpdirect.com trump@trumpdirect.com 217.429.9001 From mv.sirspeedy at gmail.com Wed Aug 1 14:26:37 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 14:26:44 2007 Subject: [PrintOwners] table tents In-Reply-To: <000501c7d467$534ca380$f9e5ea80$@com> References: <000501c7d467$534ca380$f9e5ea80$@com> Message-ID: <98f5b19a0708011126n885676ak509a412e28c4e40b@mail.gmail.com> On 8/1/07, John Henry wrote: > > Has anyone had any luck doing digital color table tents? Looking for ones > all ready scored and diecut on a gloss cover? I don't know of any that fit the description (Blanks USA maybe?) byt we regularly do them for a particular customer on 12pt Kromekote which we triple-score and add a strip of Kleenstik. Customer loves the format. If you want to do it this way and want to save time figuring out which Kleenstik to use, email me. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From QKCONSULT at aol.com Wed Aug 1 15:14:12 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 15:15:19 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: Well, with 14 responses, here is the data so far. Note that only one company out of 14 quoted a price higher than the $1632 quoted by Kinko's. In fact, the average price of those surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price was 81% higher than the average price of those quoted below. Price Alternate Price/Bid Method $ 552.00 GTO $ 842.00 $ 672.00 IGen $ 830.00 digital $ 972.00 digital $ 870.00 Offset $ 920.00 digital $ 624.00 Offset $ 760.00 digital $ 933.00 $ 747.00 Offset $ 1,980.00 $ 1,530.00 digital $ 1,040.00 $ 757.00 unknown $ 925.00 digital $ 685.00 Offset $ 654.00 digital Average $ 899.07 $ 926.50 Median $ 856.00 $ 752.00 Std. Deviation $ 342.62 $ 404.12 John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From QKCONSULT at aol.com Wed Aug 1 15:24:20 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 15:24:36 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: Sorry, The copy I received back lost all tabs and was basically unreadable so I have retyped to provide summary data only. Well, with 14 responses, here is the data so far. Note that only one company out of 14 quoted a price higher than the $1632 quoted by Kinko's. In fact, the average price of those surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price was 81% higher than the average price of those quoted below. Average Price $899.07 Median Price was $856 For those that offered an alternative, bid price, Average was $926 Median was $752 John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From dominick at fmtc.com Wed Aug 1 15:24:56 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Wed Aug 1 15:25:08 2007 Subject: [PrintOwners] table tents In-Reply-To: <000501c7d467$534ca380$f9e5ea80$@com> References: <000501c7d467$534ca380$f9e5ea80$@com> Message-ID: <46B0DE08.8050607@fmtc.com> We use Blanks USA, and they run great. Our favorite are the ones with the die cut little legs. Worst part is the time. Takes 4 days freight to over here. Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! John Henry wrote: > ***** This is a PrintOwners List Message ***** > > Has anyone had any luck doing digital color table tents? Looking for ones > all ready scored and diecut on a gloss cover? > > John M. Henry > Mitchell Printing & Mailing Company > 125-129 East First Street > Oswego, New York 13126 > (315) 343-3531 > (315) 343-3577 Fax > www.mpcny.com > John@mpcny.com > > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.476 / Virus Database: 269.11.0/929 - Release Date: 7/31/2007 > 5:26 PM > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > From nt at andrewsblueprint.com Wed Aug 1 15:28:18 2007 From: nt at andrewsblueprint.com (Nancy Thomsen) Date: Wed Aug 1 15:37:52 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <03c401c7d43b$603a2210$6a1da8c0@BIGdell> References: <46AFE58E.2000909@minutemanpress.com> <03c401c7d43b$603a2210$6a1da8c0@BIGdell> Message-ID: <6.2.3.4.2.20070801122241.02c7d870@mail.andrewsblueprint.com> At 05:56 AM 8/1/2007, Steve Gass wrote: >***** This is a PrintOwners List Message ***** > >On your job of 200 3pt NCR, I would run the whole job color and it >would cost $27.00 for clicks. Or $13 for clicks if you wanted >somebody to collate the job after copying. Then again the machine >can most likely be programmed to do the second choice. I just have >looked at that way . . . > >Thanks, >Steve Gass Steve, Do you know that the KM C6500 can tell the difference between b/w and color? I would run this on pre-collated and it would still cost $13.00 in clicks. Nancy Nancy Thomsen Andrews Blueprint, Inc. 269 Griffin St. Salinas, CA 93901 831-424-0331 Fax 831-424-7485 Fax www.andrewsblueprint.com From mail at myprinter.biz Wed Aug 1 15:37:38 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 1 15:38:08 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: John - I'd be interested in seeing gross profit margins on the jobs that got quoted or bid. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 01, 2007 3:24 PM To: printowners@printweb.org Subject: Re: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** Sorry, The copy I received back lost all tabs and was basically unreadable so I have retyped to provide summary data only. Well, with 14 responses, here is the data so far. Note that only one company out of 14 quoted a price higher than the $1632 quoted by Kinko's. In fact, the average price of those surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price was 81% higher than the average price of those quoted below. Average Price $899.07 Median Price was $856 For those that offered an alternative, bid price, Average was $926 Median was $752 John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From QKCONSULT at aol.com Wed Aug 1 15:51:51 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 15:52:22 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: In a message dated 8/1/2007 3:42:57 P.M. Eastern Daylight Time, mail@myprinter.biz writes: John - I'd be interested in seeing gross profit margins on the jobs that got quoted or bid. Sure Dan, I would be interested in hearing about their net worth and how their sex lives are going as well, but for I'm lucky to be able get just simple prices on stuff like this. Give me a break! Are there any other questions you can think of I need to ask on the next go around? John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From mv.sirspeedy at gmail.com Wed Aug 1 16:00:12 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 16:00:23 2007 Subject: [PrintOwners] NCR on Copier (C500) ? In-Reply-To: <46AFE58E.2000909@minutemanpress.com> References: <46AFE58E.2000909@minutemanpress.com> Message-ID: <98f5b19a0708011300v7bfb8d42u7eb46159b9b3a5da@mail.gmail.com> The single -- count 'em: that's exactly one -- question that Anna asked was "Will NCR leave any residue or what not on my Konica that will create problems later?" The variety of responses is pretty funny. Apart from her simple question, Anna had the procedure down pat for utilizing the printer's capability to run the job with minimal handling and minimal click charges. Such is the joy of having the clean mind of a newbie, uncluttered by too much experience. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From ssheers at sheergraphics.com Wed Aug 1 16:01:53 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Wed Aug 1 16:04:35 2007 Subject: [PrintOwners] table tents In-Reply-To: <20070801193755.D0A4CA286DF@rb.enter.net> References: <20070801193755.D0A4CA286DF@rb.enter.net> Message-ID: <2dbc8980bfe15dd1dbe12858adcdc6e6@sheergraphics.com> Yes, Blanks USA on KM C500. Trim to width afterwards if necessary. > Has anyone had any luck doing digital color table tents? Looking for > ones > all ready scored and diecut on a gloss cover? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From mail at myprinter.biz Wed Aug 1 16:05:32 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 1 16:06:03 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: "Sure Dan, I would be interested in hearing about their net worth and how their sex lives are going as well, but for I'm lucky to be able get just simple prices on stuff like this. Give me a break! Are there any other questions you can think of I need to ask on the next go around?" John John - Okay, so don't ask...which will assure not getting any answers, whereas asking at least gives one a shot at getting answers. I'd have thought that those that wished to respond could do so, even if the response is, "Go screw yourself." Maybe a few - and maybe more than you'd have guessed - would have been happy to share gross margins info...and maybe not. I, for one, don't have any problem with sharing my margins on this job with the group...or with telling them to go screw themselves. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 01, 2007 3:52 PM To: printowners@printweb.org Subject: Re: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** In a message dated 8/1/2007 3:42:57 P.M. Eastern Daylight Time, mail@myprinter.biz writes: John - I'd be interested in seeing gross profit margins on the jobs that got quoted or bid. Sure Dan, I would be interested in hearing about their net worth and how their sex lives are going as well, but for I'm lucky to be able get just simple prices on stuff like this. Give me a break! Are there any other questions you can think of I need to ask on the next go around? John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From cyndy at pioneerprintinginc.com Wed Aug 1 16:13:37 2007 From: cyndy at pioneerprintinginc.com (Cyndy Wendt) Date: Wed Aug 1 16:13:44 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: On 8/1/07 11:26 AM, "QKCONSULT@aol.com" wrote: > ***** This is a PrintOwners List Message ***** > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File provided was for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate of > $40 > for file handling (our guess) and $50 for folding (our guess), that comes down > to $0.39 cents per 8.5 x 11 image. > My price is $725 including cutting, folding & prep. On a CPP500 -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 From billg at TGAssociates.com Wed Aug 1 16:15:08 2007 From: billg at TGAssociates.com (Bill Greif) Date: Wed Aug 1 16:15:27 2007 Subject: [PrintOwners] Wonderlic test: WAS New CSR & Training In-Reply-To: References: Message-ID: <00e001c7d478$a840ede0$6701a8c0@BILL> I have been somewhat reluctant to enter the fray because it might sound like advertising. But here goes, Debra Thompson and I strongly urge the use of Wonderlic and Personality Profiling for every hiring you undertake. It is absolutely essential to know how smart they are and how well they behave in the workplace. For managers we recommend the use of emotional intelligence testing as well. Information on each of these and the tests themselves are available through our website. Because of limitations imposed on us by Wonderlic, you won't find that name of our site, but call us and we can provide more details and set it up if you want that testing. There is a correlation between Wonderlic and IQ so it does clearly identify how well someone can learn their position. We have recommended minimums for each position in the graphics industry. We have benchmarked personality profiles for each position as well. To respond to another comment in an earlier message, Debra owned an American Speedy for 17 years before she founded TG & Associates. I apologize if anyone is offended by my butting in. As I said, I often feel the desire to comment on people issues, but also feel compelled to restrain myself and hope that satisfied clients will carry the message. BTW, we also have a recommended timeline for CSR training and it covers a two year period. It is one of the most critical and also the most difficult positions to do well. Bill Greif TG & Associates billg@tgassociates.com www.tgassociates.com Telephone 520-751-8922; Fax 520-751-7515 Toll Free 877-842-7762 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Nancy Dediemar Sent: Monday, July 30, 2007 11:54 AM To: Discussion List for Printing Business Owners Only Subject: RE: [PrintOwners] Wonderlic test: WAS New CSR & Training ***** This is a PrintOwners List Message ***** My experience mirrors Bob Stor's. The Wonderlic is not a test of intelligence; it is a predictor of learning style. Give the new CSR the Wonderlic test and this will indicate a training method that will work best for her. (Note: this doesn't mean it is the only way she can learn, just the training method that she learns most easily with.) Nancy From mv.sirspeedy at gmail.com Wed Aug 1 16:28:06 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 16:28:13 2007 Subject: [PrintOwners] table tents In-Reply-To: <2dbc8980bfe15dd1dbe12858adcdc6e6@sheergraphics.com> References: <20070801193755.D0A4CA286DF@rb.enter.net> <2dbc8980bfe15dd1dbe12858adcdc6e6@sheergraphics.com> Message-ID: <98f5b19a0708011328m62f14d62t27af33120ea5cad2@mail.gmail.com> On 8/1/07, Simon Sheers wrote: > > Yes, Blanks USA on KM C500. Trim to width afterwards if necessary. By my calculation, and according to their website, Blanks USA is charging $398.60 per M sheets of 8.5x11" 10pt. Kromekote or 80# Futura Laser Gloss Cover (assuming a 2-up 8.5 x 5.5" table tent @ $99.65 per 250 tents)!!! Plus shipping! I'll stick my 3 scores and a piece of Kleenstik (and the flexibility of any sized table-tent I want). -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From cpurvine1 at cox.net Wed Aug 1 16:34:00 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 1 16:34:08 2007 Subject: [PrintOwners] table tents In-Reply-To: <98f5b19a0708011328m62f14d62t27af33120ea5cad2@mail.gmail.com> References: <20070801193755.D0A4CA286DF@rb.enter.net><2dbc8980bfe15dd1dbe12858adcdc6e6@sheergraphics.com> <98f5b19a0708011328m62f14d62t27af33120ea5cad2@mail.gmail.com> Message-ID: <015d01c7d47b$4b2ffad0$0300a8c0@corapurvine> Michael, that is the way I do mine also. but I usually do foil on them. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Michael Vogel Sent: Wednesday, August 01, 2007 3:28 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] table tents ***** This is a PrintOwners List Message ***** On 8/1/07, Simon Sheers wrote: > > Yes, Blanks USA on KM C500. Trim to width afterwards if necessary. By my calculation, and according to their website, Blanks USA is charging $398.60 per M sheets of 8.5x11" 10pt. Kromekote or 80# Futura Laser Gloss Cover (assuming a 2-up 8.5 x 5.5" table tent @ $99.65 per 250 tents)!!! Plus shipping! I'll stick my 3 scores and a piece of Kleenstik (and the flexibility of any sized table-tent I want). -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2430 (20070731) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From matt at nelsonprinting.com Wed Aug 1 17:02:05 2007 From: matt at nelsonprinting.com (Matt Nelson) Date: Wed Aug 1 17:02:28 2007 Subject: [PrintOwners] DPM 2508 Punch Failure In-Reply-To: <015d01c7d47b$4b2ffad0$0300a8c0@corapurvine> References: <20070801193755.D0A4CA286DF@rb.enter.net><2dbc8980bfe15dd1dbe12858adcdc6e6@sheergraphics.com> <98f5b19a0708011328m62f14d62t27af33120ea5cad2@mail.gmail.com> <015d01c7d47b$4b2ffad0$0300a8c0@corapurvine> Message-ID: <46B0F4CD.40701@nelsonprinting.com> Before I call ABDick, anyone ever have a 2508 give an error 2403, general punch failure: always at neutral position. It sounds like the punches are no longer engaging to punch. Checked breakers, all good. Did it last week, then worked again. Today, will not make a single plate. -- Matt Nelson, A+, Network +, MCP Prepress Production Manager Director of Technology Resources Nelson Printing Company Nelson Label Company Jonesboro, Arkansas matt@nelsonprinting.com http://www.nelsonprinting.com From mv.sirspeedy at gmail.com Wed Aug 1 17:07:24 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 17:07:39 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: <98f5b19a0708011407i4195723dt394eab1f1472a99@mail.gmail.com> On 8/1/07, QKCONSULT@aol.com wrote: > > Average Price $899.07 Assuming this, and not something higher, can be considered the average "market price," I could be happy with the 78.5% gross margin it would give me: 2020 11x17 clicks @ .0605 = $122.21 2.02m sheets of stock @ $35.40 = $71.51 = total COG of $193.72 = 21.5% COG or 78.5% margin (or only 78.25% with packaging costs added) Oh, and that's just about exactly $300/hr of gross margin on a C500, including an hour total for processing and bindery. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From keli at parchmentpress.net Wed Aug 1 17:37:05 2007 From: keli at parchmentpress.net (Keli of Coxsackie) Date: Wed Aug 1 17:37:14 2007 Subject: [PrintOwners] b/w Digital copier/printer Message-ID: <46B0FD01.4090408@parchmentpress.net> I was wondering how much everyone is paying for b/w prints/copies clicks? I pay 1.35 cents or 1.29 cents and one of my machines I pay .79 cents - this is all per side regardless of the size up to 13 x 19 inch... and I get supplies and maintenance! With our volume I was told from oce that I can get less than 1 cent for both sides for any size! I do over 80,000 clicks a month - about 1/7th is color clicks the rest b/w. The number is fast approaching 100,000 a month. Any recommendations? I would like in line book making someday soon! thanks, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com From ssheers at sheergraphics.com Wed Aug 1 17:46:23 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Wed Aug 1 17:49:10 2007 Subject: [PrintOwners] table tents In-Reply-To: <20070801202816.E3274A28E8D@rb.enter.net> References: <20070801202816.E3274A28E8D@rb.enter.net> Message-ID: <0c210e7d9ccdeba7b935e884d677bd76@sheergraphics.com> Mike, I just answered the enquiry as asked! Quantity was not part of the question. But thanks for the research. We have been lucky and printed table top tent cards on a C500! We've only done it twice and for very small quantities. We do not have a machine for applying self-adhesive tape. >> Yes, Blanks USA on KM C500. Trim to width afterwards if necessary. > By my calculation, and according to their website, Blanks USA is > charging $398.60 per M sheets of 8.5x11" 10pt. Kromekote or 80# Futura > Laser Gloss Cover (assuming a 2-up 8.5 x 5.5" table tent @ $99.65 per > 250 tents)!!! Plus shipping! > > I'll stick my 3 scores and a piece of Kleenstik (and the flexibility > of any sized table-tent I want). > > -- > Michael Vogel Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From mark at pipsturgeonbay.com Wed Aug 1 17:49:09 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Wed Aug 1 17:50:36 2007 Subject: [PrintOwners] b/w Digital copier/printer In-Reply-To: <46B0FD01.4090408@parchmentpress.net> References: <46B0FD01.4090408@parchmentpress.net> Message-ID: .015 for b&w on color machine. Any size, includes all but paper. With that much volume you could just about get a b&w machine. Click charge for that would be about .005 depending on machine. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Keli of Coxsackie Sent: Wednesday, August 01, 2007 4:37 PM To: printowners@printweb.org >> Discussion List for Printing Business Owners Only Subject: [PrintOwners] b/w Digital copier/printer ***** This is a PrintOwners List Message ***** I was wondering how much everyone is paying for b/w prints/copies clicks? I pay 1.35 cents or 1.29 cents and one of my machines I pay .79 cents - this is all per side regardless of the size up to 13 x 19 inch... and I get supplies and maintenance! With our volume I was told from oce that I can get less than 1 cent for both sides for any size! I do over 80,000 clicks a month - about 1/7th is color clicks the rest b/w. The number is fast approaching 100,000 a month. Any recommendations? I would like in line book making someday soon! thanks, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07840 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07840 http://www.pctools.com/spyware-doctor/ From mv.sirspeedy at gmail.com Wed Aug 1 17:55:31 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 17:55:43 2007 Subject: [PrintOwners] b/w Digital copier/printer In-Reply-To: <46B0FD01.4090408@parchmentpress.net> References: <46B0FD01.4090408@parchmentpress.net> Message-ID: <98f5b19a0708011455m79ea890cu54c316e431fae2f4@mail.gmail.com> It's deja vu all over again. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From mv.sirspeedy at gmail.com Wed Aug 1 18:07:51 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 1 18:08:03 2007 Subject: [PrintOwners] table tents In-Reply-To: <0c210e7d9ccdeba7b935e884d677bd76@sheergraphics.com> References: <20070801202816.E3274A28E8D@rb.enter.net> <0c210e7d9ccdeba7b935e884d677bd76@sheergraphics.com> Message-ID: <98f5b19a0708011507n54498566jd4c7bf6c4811e96e@mail.gmail.com> On 8/1/07, Simon Sheers wrote: > > We do not have a > machine for applying self-adhesive tape. I'm sorry to learn of your misfortune, Simon. How did your employees lose their hands? -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From dscorrell at sbcglobal.net Wed Aug 1 19:22:34 2007 From: dscorrell at sbcglobal.net (Danny Correll) Date: Wed Aug 1 18:23:42 2007 Subject: [PrintOwners] Binding manuals over 2" Message-ID: <005f01c7d492$d85fcfe0$28d5fa46@artnt> We need to bind some manuals that exceed the 2" max GBC capacity. Wanting to keep it somewhat more secure, our client doesn't want 3-hole drill in a binder or have it broken apart in two smaller GBC combs. We have considered ACCO binders and fixing the back clasps so it can't be easily opened (crimping, epoxy). Has anyone every run into this and have a better solution or are 2.5" GBC combs available somewhere? Thanks for the help. Danny Correll President/Gen Mgr First Impressions Printing Springfield, MO 65808 417-887-4434 417-887-4646 (Fax) "Over 30 years and still growing!" From craig at newhavenprint.com Wed Aug 1 18:25:20 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Wed Aug 1 18:25:03 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <98f5b19a0708011507n54498566jd4c7bf6c4811e96e@mail.gmail.com> Message-ID: <20070801222501.B3289A29C55@rb.enter.net> I'm forwarding on the great news from Steve Johnson, President of NAQP. There will be a formal press release tomorrow, but I thought you should know what Adobe's decision was. Here's a note from Steve. For those of you who aren't a member of our fine association, the contact information is at the bottom. I think it's time. ---------------------------------------- NAQP, NAPL and the Graphic Communications Coalition for Open Competition have succeeded in the protest against Adobe Systems, Inc. and FedEx Kinko's after their recent release of Adobe Acrobat and Adobe Reader 8.1 provided a direct link from the aforementioned software to FedEx Kinko's locations nationwide. During a conference call held today, August 1 at 3:00 p.m. Central, Adobe vowed to complete a new release, aptly titled 8.1.1 in October with the direct link removed in its entirety. Following the October release date, all upgrades to the current versions of 8.1 in the marketplace would be updated with the new 8.1.1 release which would erase the Kinko's button. Johnny Loiacono, Sr. Vice President, Creative Solutions Business Unit for Adobe said that the Adobe team would be working diligently until this new release has been completed, tested and distributed to consumers. A formal press release will be issued tomorrow by the NAPL Network and the coalition members pulled together to fight this matter. I am sure you will be able to find all you care to read about the Adobe decision tomorrow on the all the electronic news wires. Kinko's will continue to make available to their customers the current version that includes the print option to one of their locations. Adobe has asked for our input as to how we can make that option available to our members as well. We have agreed to work with them. It was also mentioned that Adobe is seeking independent printing companies wishing to assist with testing before release to the general public. If you are interested in participating as a beta site for the new release, please email your complete contact information to membership@printimage.org and we will forward to Adobe. On behalf of your staff and Board of Governors, we are proud to have this issue resolved for the membership and the industry at large. Thanks as well to each of you who took the time to share your views with us and/or directly with Adobe. There is certainly strength in numbers! Steve Johnson NAQP, a member of the NAPL Network President & CEO 2250 East Devon Avenue, Suite 245 Des Plaines, IL 60018 Toll Free: 800.234.0040 Fax: 847.298.8705 Email: sjohnson@printimage.org --------------------------------------- Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com From craig at newhavenprint.com Wed Aug 1 18:50:28 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Wed Aug 1 18:50:01 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <20070801222501.B3289A29C55@rb.enter.net> Message-ID: <20070801224958.CAB64A29F1E@rb.enter.net> Here is a copy of the letter Adobe sent to Steve Johnson at NAQP this afternoon. Like I mentioned earlier. This is the perfect time to join NAQP if you're not already a member. Just to show your appreciation of the work that went into making this happen. All the individual letters helped, but when you put together all the major printing associations into one cohesive force, we have a lot of power. So join the association and we'll see you in Chicago at the Owner's Conference in September. http://www.printimage.org/conf_prog/owners_conf.html Dear Steve; Following is a summary of our conference call this afternoon. As a result of our July 17th meeting, and thorough evaluation of our options, Adobe will remove the "Send to FedEx Kinko's" service and functionality, currently available to US customers in Adobe Reader and Adobe Acrobat. The versions of Adobe Reader and Acrobat that are scheduled to be released in October will not contain the feature. We are implementing these changes as quickly as we can. However, we need time to write and test the software. Adobe Reader and Acrobat are critical pieces of software for tens of millions of customers and we have to be sure the software we deliver is up to its usual quality. Moving forward, Adobe will consult with the Advisory Council to investigate how best to integrate third party print services into Adobe products, as more partners invest in online print infrastructures. FedEx Kinko's has been exemplary in this process. They understand the reasons behind the decision and the implications to the broader print industry. They have worked diligently with Adobe to craft a resolution. When Adobe ships the new updates to Adobe Reader and Acrobat in October, FedEx Kinko's will begin distributing a version of Adobe Reader, with the "Send to FedEx Kinko's" functionality, directly to its customers. This version will be available from the FedEx Kinko's website (fedexkinkos.com or fedex.com). Adobe has a long history with the print industry that it values greatly. We appreciate your willingness to engage with Adobe and for expressing your concerns. Kind Regards, Joan Bodensteiner Director, Product Marketing Creative Solutions Business Unit Adobe Systems Incorporated 345 Park Avenue, MS W13-130 San Jose, CA 95110-2704 USA w: 408.536.4623 m: 415.385.0577 jbodenst@adobe.com ---------------------------------------- Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com From QKCONSULT at aol.com Wed Aug 1 18:57:01 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 1 18:57:32 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: In a message dated 8/1/2007 4:07:55 P.M. Eastern Daylight Time, mail@myprinter.biz writes: Maybe a few - and maybe more than you'd have guessed - would have been happy to share gross margins info...and maybe not. I, for one, don't have any problem with sharing my margins on this job with the group...or with telling them to go screw themselves. Dan Dan, I was just kidding and being a bit sarcastic. But seriously, that's the difference between pricing surveys and costing or ratio studies. It is quite easy to get a selling price.... just ask and you typically get an accurate number. Ask about costs and then you get into different definitions, and a variety of answers that may or may not be accurate. Some will include production labor, while others will not. Then, you also have to look up the cost of the stock and then someone else asks what you're paying per M and I can get it for X less. Pricing surveys simply state what a selling price is, rather than what it should be. We can state the former with a high degree of accuracy, but we would never attempt to provide or offer the latter. John Stewart Q. P. Consulting, Inc. _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) By Larry Hunt & John Stewart _www.printshopsforsale.net_ (http://www.printshopsforsale.net/) _www.quickconsultant.com_ (http://www.quickconsultant.com/) 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 FAX 321-727-2166 CELL: 321-794-6259 "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From bill at mauiprintworks.com Wed Aug 1 20:53:39 2007 From: bill at mauiprintworks.com (Maui Print Works) Date: Wed Aug 1 20:53:47 2007 Subject: [PrintOwners] Pricing a Kinko's job In-Reply-To: References: Message-ID: <7471058a7db14219f1d297addf5d4466@mauiprintworks.com> Our current pricing would put it at $860.00 running on a Doc 240, We've run this type job though not our favorite stock choice. The coated texts like to stick together and double (triple...) feed a lot on the 240. I've had 10 sheets feed and jam in the fuser. Bill Marsh Maui Print Works 70 Central Ave., Wailuku, HI 96793 (808)242-6634 Fax (808)242-8967 bill@mauiprintworks.com www. mauiprintworks.com > As the result of a request for a quote (which we ended up getting the > job) > we just shopped a specific job at a local Kinko's. File provided was > for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, > letter > fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting > estimate of $40 > for file handling (our guess) and $50 for folding (our guess), that > comes down > to $0.39 cents per 8.5 x 11 image. > > I am curious as to how others might price this specific job 2M > quantity job > and if you post your price I will collect the data and report back to > the > group. > > John Stewart > Q. P. Consulting, Inc. From braddpotter at juno.com Thu Aug 2 02:47:59 2007 From: braddpotter at juno.com (Brad D Potter) Date: Thu Aug 2 02:49:08 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: <20070801.234800.2688.5.braddpotter@juno.com> I just composed a private message to John Stewart, but then I considered that my conclusions and remarks might be of interest to the whole group. I have met John, and he is a great guy and a giver. Thank you John and Larry Hunt for ALL you do. You are loved. And respected. And so are you Bill Grief. Barge in, you are appreciated too. The concept below was not addressed at all by any other poster (unless there was a recent posting that has not arrived. I read these in digest mode...) I am president of our chamber of commerce this year, and am quite busy. See my pic at www.portorchard.com. We have a nationally known speaker coming this month to our meeting. Pretty cool. Rabbi Lapin will speak on Finding Grandeur in the Daily Grind: 3 Steps on the Path to Prosperity. The rabbi. who reveals 3 principles from ancient Jewish wisdom for increasing revenue in any business, is a well known speaker. www.RabbiDanielLapin.com >>> John, I have not read the whole thread yet, but your point that spe should be higher on a company that out sources a lot is a given. We would expect that. When we see a job like that, (2m 4/4 folded) we figure the retail price just like you did, and others. THEN we figger out how to do it the best FOR US. Follow me here, there is another concept coming. Here it is. Ready?? The reasoning for us. is that if you "out source" it (when possible) then you have the "opportunity" to take in a rush job. If we are always busy working because it is a "nickel cheaper" for us to do it. Then we LOSE the opportunity to go out and get more work. It sounds counter intuitive, but think for a second. There is MORE pressure on ME to produce sales when my employees are "caught up". I WANT them to be caught up and cleaning, and oiling and greasing my press. And yes, we understand the semantics of 300.00 cost and 600.00 retail. I would LOVE it if one of those walked in every 15 minutes. That would be 2,400.00 retail per hour, and 1,200.00 per hour, (on my American Express card earning 2% cash back) and you can not do that if you are telling people that you are too busy to take in their new job. Or at the front counter trying to figure out what to move around to help this Tier One customer. When a Tier One customer comes in, we ARE going to say yes. But then we push back or violate a Tier Two customer. No one wants to admit it, but when you overpromise and under deliver, you are violating the customer. jmt. ymmmv. And you know what? I am otay wid dat. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From mail at myprinter.biz Thu Aug 2 06:41:29 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 06:41:54 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job In-Reply-To: Message-ID: "Ask about costs and then you get into different definitions, and a variety of answers that may or may not be accurate. Some will include production labor, while others will not. Then, you also have to look up the cost of the stock and then someone else asks what you're paying per M and I can get it for X less." John - For some of us - especially those that use software like PrintersPlan and PrintSmith, which I'm guessing is a lot of us - figuring cost is not all that onerous. In fact, cost gets figured in order to provide something to mark up to a selling cost, which means that the extra effort to figure it is "zero." So, are you telling me that you'd have trouble posing a question that would read something like this?: "If it's not too much trouble or too invasive to your privacy, would those of you that share your selling price also share your costs with us and specify whether or not labor and equipment burden costs are included?" Okay, so don't ask, but, given the spread of selling prices, I'm curious about costs. It's a character defect, and I'm working on it with my therapist. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 01, 2007 6:57 PM To: printowners@printweb.org Subject: Re: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job ***** This is a PrintOwners List Message ***** In a message dated 8/1/2007 4:07:55 P.M. Eastern Daylight Time, mail@myprinter.biz writes: Maybe a few - and maybe more than you'd have guessed - would have been happy to share gross margins info...and maybe not. I, for one, don't have any problem with sharing my margins on this job with the group...or with telling them to go screw themselves. Dan Dan, I was just kidding and being a bit sarcastic. But seriously, that's the difference between pricing surveys and costing or ratio studies. It is quite easy to get a selling price.... just ask and you typically get an accurate number. Ask about costs and then you get into different definitions, and a variety of answers that may or may not be accurate. Some will include production labor, while others will not. Then, you also have to look up the cost of the stock and then someone else asks what you're paying per M and I can get it for X less. Pricing surveys simply state what a selling price is, rather than what it should be. We can state the former with a high degree of accuracy, but we would never attempt to provide or offer the latter. John Stewart Q. P. Consulting, Inc. _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) By Larry Hunt & John Stewart _www.printshopsforsale.net_ (http://www.printshopsforsale.net/) _www.quickconsultant.com_ (http://www.quickconsultant.com/) 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 FAX 321-727-2166 CELL: 321-794-6259 "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bherion at bucksdigital.com Thu Aug 2 07:19:51 2007 From: bherion at bucksdigital.com (Bob Herion) Date: Thu Aug 2 07:22:18 2007 Subject: [PrintOwners] Re: PrintOwners Digest, Vol 24, Issue 9 In-Reply-To: <20070802064912.275EEA2C971@rb.enter.net> References: <20070802064912.275EEA2C971@rb.enter.net> Message-ID: <7.0.1.0.2.20070802071934.028b3920@bucksdigital.com> Velobind. At 02:49 AM 8/2/2007, you wrote: >We need to bind some manuals that exceed the 2" max GBC capacity. >Wanting to keep it somewhat more secure, our client doesn't want >3-hole drill in a binder or have it broken apart in two smaller GBC combs. > >We have considered ACCO binders and fixing the back clasps so it >can't be easily opened (crimping, epoxy). > >Has anyone every run into this and have a better solution or are >2.5" GBC combs available somewhere? > >Thanks for the help. > >Danny Correll >President/Gen Mgr >First Impressions Printing >Springfield, MO 65808 >417-887-4434 417-887-4646 (Fax) Bob Herion - Ask me about variable data printing on our iGen3's Bucks Digital Printing v.215.579.4200 f.215-579-9510 90 Walker Lane Newtown, PA 18940 www.bucksdigital.com From QKCONSULT at aol.com Thu Aug 2 07:22:01 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 07:22:27 2007 Subject: Summary of Prices Re: [PrintOwners] Pricing a Kinko's job Message-ID: In a message dated 8/2/2007 6:42:34 A.M. Eastern Daylight Time, mail@myprinter.biz writes: "If it's not too much trouble or too invasive to your privacy, would those of you that share your selling price also share your costs with us and specify whether or not labor and equipment burden costs are included?" Dan, without belaboring the point, what you noted above is a perfect example of the difficulties found in the industry. As an example, Sir Speedy for many years has taught and used the theory of a shop burden rate. Other franchisees and independents use BHR's which are based upon BHC's per machine. Those rates would not be the same, especially depending upon how they are used in the major estimating programs. You can use fully loaded BHRs which require no further markup in estimating programs, or you can use BHC's or burden rates which are then subject to further markups. More than 50% of the financial statements I view each year are organized improperly and have cost allocated improperly thus making comparisons of key operating ratios almost impossible, without recasting. If you can't get financial statements organized properly, then how could you possibly develop or compare consistent burden rates or BHR's. Just some random thoughts. John Stewart Q. P. Consulting, Inc. _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) By Larry Hunt & John Stewart _www.printshopsforsale.net_ (http://www.printshopsforsale.net/) _www.quickconsultant.com_ (http://www.quickconsultant.com/) 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 FAX 321-727-2166 CELL: 321-794-6259 "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From mail at myprinter.biz Thu Aug 2 08:16:38 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 08:17:06 2007 Subject: [PrintOwners] Re: PrintOwners Digest, Vol 24, Issue 9 In-Reply-To: <7.0.1.0.2.20070802071934.028b3920@bucksdigital.com> Message-ID: Would plastic spiral coil be an option? Another possibility would be using a system called Coverbind - we've got one here - though I haven't checked to see what the maximum sheet capacity of their largest cover is. Lemme know if you want additional info. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Bob Herion Sent: Thursday, August 02, 2007 7:20 AM To: printowners@printweb.org Subject: [PrintOwners] Re: PrintOwners Digest, Vol 24, Issue 9 ***** This is a PrintOwners List Message ***** Velobind. At 02:49 AM 8/2/2007, you wrote: >We need to bind some manuals that exceed the 2" max GBC capacity. >Wanting to keep it somewhat more secure, our client doesn't want >3-hole drill in a binder or have it broken apart in two smaller GBC combs. > >We have considered ACCO binders and fixing the back clasps so it >can't be easily opened (crimping, epoxy). > >Has anyone every run into this and have a better solution or are >2.5" GBC combs available somewhere? > >Thanks for the help. > >Danny Correll >President/Gen Mgr >First Impressions Printing >Springfield, MO 65808 >417-887-4434 417-887-4646 (Fax) Bob Herion - Ask me about variable data printing on our iGen3's Bucks Digital Printing v.215.579.4200 f.215-579-9510 90 Walker Lane Newtown, PA 18940 www.bucksdigital.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From QKCONSULT at aol.com Thu Aug 2 09:29:46 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 09:29:55 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices Message-ID: Yesterday, I published some pricing details about a job that we priced at Kinko's and then went ahead and surveyed the group and published the results. I think there is a possibility that I could turn this into an article and/or provide readers of this list and others with some marketing ideas, especially marketing ideas that can be used in your own local markets to dispel the myth that many, otherwise sophisticated business owners, have that Kinko's is typically much cheaper than the guy down the street. Below is what I originally published. As the result of a request for a quote (which we ended up getting the job) we just shopped a specific job at a local Kinko's. File was provided and calls for 2M finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter fold. No bleeds. Total price from Kinkos: $1,632.40. The results of our survey revealed the following: Average Price $899.07 Median Price was $856 Only one company out of 14 who responded to our survey offered a price higher than the $1632 quoted by Kinko's. In fact, the average price of those surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price was 81% higher than the average price of those quoted below. Now, what I would like to do is shop this job at about 6-8 different Kinko's around the country just to make sure that the above price was not a fluke. Would some of you shop the job above at a local Kinko's and then share your prices with the rest of the list. I will then, once again, consolidate and compare the two sets of numbers. As I see it, there are two basic groups of customers out there... those that spend there own money and tend to put heavier emphasis on prices and those who purchase printing by spending other people's money. However, my experience is that even among the more sophisticated, larger buyers there is a real perception that Kinko's tends to be lower priced and thus it takes a lot of convincing and marketing to dispel that myth. How about making some calls on this specific job and then later we can discuss how some of us might take use the information in follow-up marketing campaigns. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From gordwatt at xoxocyberprint.com Thu Aug 2 09:36:28 2007 From: gordwatt at xoxocyberprint.com (Gordon Watt) Date: Thu Aug 2 09:36:38 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <20070801224958.CAB64A29F1E@rb.enter.net> References: <20070801222501.B3289A29C55@rb.enter.net> <20070801224958.CAB64A29F1E@rb.enter.net> Message-ID: <006a01c7d50a$213f6320$8e00a8c0@D3YN3DB1> This is good. However, I don't believe that such buttons belong in anyone's software, including Kinko's. I don't think this serves either the consumer or the provider. It will provide an extra revenue stream for Adobe and headaches for everyone else. We, as print providers, will now have to compete with one another to get "our" version of Acrobat into the hands of "our" customers. I see this as an unnecessary aggravation for customers and printshops alike. This is a clever manoeuvre by Adobe, which extricates them from their contractual dilemma, and at the same time creates a potentially huge revenue stream. It probably also solves any problems they might have with legislation dealing with unfair trade practices. I think Adobe has thought several moves ahead of the rest of us. Gord Watt Xoxo Cyberprint Inc 2105 Midland Ave Unit 14 Scarborough, ON M1P 3E3 Ph: 416 298 6996 Fax: 416 298 2771 www.xoxocyberprint.com gordwatt@xoxocyberprint.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Craig Dellinger Sent: Wednesday, August 01, 2007 6:50 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Adobe Issue may be resolved! ***** This is a PrintOwners List Message ***** Here is a copy of the letter Adobe sent to Steve Johnson at NAQP this afternoon. Like I mentioned earlier. This is the perfect time to join NAQP if you're not already a member. Just to show your appreciation of the work that went into making this happen. All the individual letters helped, but when you put together all the major printing associations into one cohesive force, we have a lot of power. So join the association and we'll see you in Chicago at the Owner's Conference in September. http://www.printimage.org/conf_prog/owners_conf.html Dear Steve; Following is a summary of our conference call this afternoon. As a result of our July 17th meeting, and thorough evaluation of our options, Adobe will remove the "Send to FedEx Kinko's" service and functionality, currently available to US customers in Adobe Reader and Adobe Acrobat. The versions of Adobe Reader and Acrobat that are scheduled to be released in October will not contain the feature. We are implementing these changes as quickly as we can. However, we need time to write and test the software. Adobe Reader and Acrobat are critical pieces of software for tens of millions of customers and we have to be sure the software we deliver is up to its usual quality. Moving forward, Adobe will consult with the Advisory Council to investigate how best to integrate third party print services into Adobe products, as more partners invest in online print infrastructures. FedEx Kinko's has been exemplary in this process. They understand the reasons behind the decision and the implications to the broader print industry. They have worked diligently with Adobe to craft a resolution. When Adobe ships the new updates to Adobe Reader and Acrobat in October, FedEx Kinko's will begin distributing a version of Adobe Reader, with the "Send to FedEx Kinko's" functionality, directly to its customers. This version will be available from the FedEx Kinko's website (fedexkinkos.com or fedex.com). Adobe has a long history with the print industry that it values greatly. We appreciate your willingness to engage with Adobe and for expressing your concerns. Kind Regards, Joan Bodensteiner Director, Product Marketing Creative Solutions Business Unit Adobe Systems Incorporated 345 Park Avenue, MS W13-130 San Jose, CA 95110-2704 USA w: 408.536.4623 m: 415.385.0577 jbodenst@adobe.com ---------------------------------------- Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From TomK at KingPrintingOnline.com Thu Aug 2 09:45:31 2007 From: TomK at KingPrintingOnline.com (Tom King) Date: Thu Aug 2 09:48:34 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! Message-ID: <000001c7d50b$64d7a880$6600a8c0@Tom> We're having real problems figuring out this variable data stuff! (Sent to a Xerox Docucolor 2045 with Creo rip). No problems with merging and printing one-up stuff, the problem comes when we have to print two sided jobs multiple up. For instance, setting up postcards eight-up on an 11 x 17 where both sides of each postcard contain variable data. My prepress person tells me it can't be done in InDesign. Any advice would be appreciated. What programs do you all use to do this sort of work? Thanks! Tom King King Printing 1305 W. College Ave. State College, PA 16801 Phone: 814-238-2536 Fax: 814-237-5238 Email: TomK@KingPrintingOnline.com From swiftyprinting at mac.com Thu Aug 2 09:50:31 2007 From: swiftyprinting at mac.com (Chuck) Date: Thu Aug 2 09:50:43 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: Message-ID: <008C408D-B06E-4E26-956E-0BC84597A889@mac.com> On Aug 2, 2007, at 9:29 AM, QKCONSULT@aol.com wrote: > As the result of a request for a quote (which we ended up getting > the job) > we just shopped a specific job at a local Kinko's. File was > provided and > calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2- > sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. Here is exactly how we were quoted the prices from Knikos, Lexington St, Waltham Massachusetts: 98? each to print (1,960) 7? each to fold. (140) This includes the volume discount we were told. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From John at mpcny.com Thu Aug 2 09:51:22 2007 From: John at mpcny.com (John Henry) Date: Thu Aug 2 09:51:24 2007 Subject: [PrintOwners] Adobe responds to printblogger Message-ID: <000001c7d50c$363204c0$a2960e40$@com> I got a nice note from Adobe on my blog. www.mpcny.com/printblogger John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/931 - Release Date: 8/1/2007 4:53 PM From gordwatt at xoxocyberprint.com Thu Aug 2 09:57:39 2007 From: gordwatt at xoxocyberprint.com (Gordon Watt) Date: Thu Aug 2 09:57:46 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <006b01c7d50d$16a2d610$8e00a8c0@D3YN3DB1> Off the top of my head I would say it could be done fairly easily in Indesign. If the 2-sided is a problem, you could create 2 pdf files, one for the front and one for the back, and merge them. Gord Watt Xoxo Cyberprint Inc 2105 Midland Ave Unit 14 Scarborough, ON M1P 3E3 Ph: 416 298 6996 Fax: 416 298 2771 www.xoxocyberprint.com gordwatt@xoxocyberprint.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Tom King Sent: Thursday, August 02, 2007 9:46 AM To: Print Owners Subject: [PrintOwners] Variable Data - Serious Help Needed! ***** This is a PrintOwners List Message ***** We're having real problems figuring out this variable data stuff! (Sent to a Xerox Docucolor 2045 with Creo rip). No problems with merging and printing one-up stuff, the problem comes when we have to print two sided jobs multiple up. For instance, setting up postcards eight-up on an 11 x 17 where both sides of each postcard contain variable data. My prepress person tells me it can't be done in InDesign. Any advice would be appreciated. What programs do you all use to do this sort of work? Thanks! Tom King King Printing 1305 W. College Ave. State College, PA 16801 Phone: 814-238-2536 Fax: 814-237-5238 Email: TomK@KingPrintingOnline.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bernies at printnetusa.com Thu Aug 2 10:02:54 2007 From: bernies at printnetusa.com (Bernie Schreiber) Date: Thu Aug 2 10:03:09 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <00f301c7d50d$d2eda7f0$0b000078@bernie> What software are you using? Bernie Schreiber PrintNet USA, Inc. 7005 Westbelt Drive Nashville, TN 37209 615.385.9100.....Fax: 615.298.4234 bernies@printnetusa.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Tom King Sent: Thursday, August 02, 2007 8:46 AM To: Print Owners Subject: [PrintOwners] Variable Data - Serious Help Needed! ***** This is a PrintOwners List Message ***** We're having real problems figuring out this variable data stuff! (Sent to a Xerox Docucolor 2045 with Creo rip). No problems with merging and printing one-up stuff, the problem comes when we have to print two sided jobs multiple up. For instance, setting up postcards eight-up on an 11 x 17 where both sides of each postcard contain variable data. My prepress person tells me it can't be done in InDesign. Any advice would be appreciated. What programs do you all use to do this sort of work? Thanks! Tom King King Printing 1305 W. College Ave. State College, PA 16801 Phone: 814-238-2536 Fax: 814-237-5238 Email: TomK@KingPrintingOnline.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From gordwatt at xoxocyberprint.com Thu Aug 2 10:04:18 2007 From: gordwatt at xoxocyberprint.com (Gordon Watt) Date: Thu Aug 2 10:04:34 2007 Subject: [PrintOwners] Large job In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <006c01c7d50e$04cd99b0$8e00a8c0@D3YN3DB1> About the middle of the week last week I mentioned a job involving 400,000 impressions 4/4, 300 3-ring binders, and 17 numbered tabs which was due Friday. When the dust settled the job, with the usual back and forth re revisions, and errors, the job was about 180,000, of which we did about half on our C500 and the rest were done on someone else's Xerox 500 and 2060. Exciting still. And a nice payday. For the record, I liked the look of our copies better than the Xerox. Gord Watt Xoxo Cyberprint Inc 2105 Midland Ave Unit 14 Scarborough, ON M1P 3E3 Ph: 416 298 6996 Fax: 416 298 2771 www.xoxocyberprint.com gordwatt@xoxocyberprint.com From TomK at KingPrintingOnline.com Thu Aug 2 10:09:22 2007 From: TomK at KingPrintingOnline.com (Tom King) Date: Thu Aug 2 10:12:28 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: Message-ID: <000501c7d50e$b97eecb0$6600a8c0@Tom> I would be a little circumspect (Is that a word? Is that the correct word?) when looking at Kinko's prices. They have the ability to change (lower) their "price book" prices significantly depending upon the customer. We've gotten feedback from a couple of our customers regarding Kinko's pricing. The sales pitch by Kinkos, as related by them, goes something like this: Kinkos Manager: Our customer service rep gave you a price of $ 897.00 for your job. As manager, I'm authorized to tell you (wink/wink) you don't have to pay that price. Because you're a (corporation, independent business, non-profit organization, fill in the blank), you fall into our 'favored customer' category and we can offer you a substantial discount from what everyone else has to pay. In fact, we can bring that 897.00 down a whopping $ 180.00 to $ 717.00! ((Note: In most cases, even with their "wink-wink discount" Kinkos prices are still higher than what we would charge, but because customers think they're getting a deal, they might with Kinkos without even bothering to check for prices elsewhere.)) Tom King King Printing 1305 W. College Ave. State College, PA 16801 Phone: 814-238-2536 Fax: 814-237-5238 Email: TomK@KingPrintingOnline.com From mv.sirspeedy at gmail.com Thu Aug 2 10:15:33 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 10:15:39 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <98f5b19a0708020715j75184ecvea17a9418d5ef6d3@mail.gmail.com> On 8/2/07, Tom King wrote: > > For instance, setting up > postcards eight-up on an 11 x 17 where both sides of each postcard contain > variable data. My prepress person tells me it can't be done in InDesign. I don't know if it can be done in InDesign or not, but it I do know that it would be cake with PrintShop Mail. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From alewinter at datapalette.com Thu Aug 2 10:23:08 2007 From: alewinter at datapalette.com (Andrew LeWinter) Date: Thu Aug 2 10:19:55 2007 Subject: [PrintOwners] Binding manuals over 2" References: <005f01c7d492$d85fcfe0$28d5fa46@artnt> Message-ID: <52B7742D52CD154CBF618DB0E39C2D501A2791@mail1.datapalette.local> The secure method we would recommend would be Velobind. This is available up to 3" thick. Lawyers and accountants like it because it is very difficult (not impossible) to remove a page without it being apparent that a leave was torn out or cut out. Andrew LeWinter Data Palette Information Services 32-00 Skillman Avenue Long Island City, NY 11101 (718) 433-1060 x115 (718) 433-1074 Fax alewinter@datapalette.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Danny Correll Sent: Wednesday, August 01, 2007 7:23 PM To: PrintOwners Subject: [PrintOwners] Binding manuals over 2" ***** This is a PrintOwners List Message ***** We need to bind some manuals that exceed the 2" max GBC capacity. Wanting to keep it somewhat more secure, our client doesn't want 3-hole drill in a binder or have it broken apart in two smaller GBC combs. We have considered ACCO binders and fixing the back clasps so it can't be easily opened (crimping, epoxy). Has anyone every run into this and have a better solution or are 2.5" GBC combs available somewhere? Thanks for the help. Danny Correll President/Gen Mgr First Impressions Printing Springfield, MO 65808 417-887-4434 417-887-4646 (Fax) "Over 30 years and still growing!" _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mail at myprinter.biz Thu Aug 2 10:24:03 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 10:24:27 2007 Subject: [PrintOwners] Adobe responds to printblogger In-Reply-To: <000001c7d50c$363204c0$a2960e40$@com> Message-ID: John - If I ever piss you off, would you tell me promptly so I can go into hiding in some foreign country with no communication with the outside world? Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of John Henry Sent: Thursday, August 02, 2007 9:51 AM To: printowners@printweb.org Subject: [PrintOwners] Adobe responds to printblogger Importance: High ***** This is a PrintOwners List Message ***** I got a nice note from Adobe on my blog. www.mpcny.com/printblogger John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/931 - Release Date: 8/1/2007 4:53 PM _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mail at myprinter.biz Thu Aug 2 10:30:35 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 10:31:08 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <000501c7d50e$b97eecb0$6600a8c0@Tom> Message-ID: Tom - and John: Okay, so all of that stuff about "wink-wink" discounts that still result in higher prices belongs in John's article, too. A 20% "manager's discount" in the case John was modeling would have resulted in Kinko's charging $1,307.36, compared to the Average Price of $899.07 and Median Price of $856 that came out of John's survey. John - Go for it! Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Tom King Sent: Thursday, August 02, 2007 10:09 AM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** I would be a little circumspect (Is that a word? Is that the correct word?) when looking at Kinko's prices. They have the ability to change (lower) their "price book" prices significantly depending upon the customer. We've gotten feedback from a couple of our customers regarding Kinko's pricing. The sales pitch by Kinkos, as related by them, goes something like this: Kinkos Manager: Our customer service rep gave you a price of $ 897.00 for your job. As manager, I'm authorized to tell you (wink/wink) you don't have to pay that price. Because you're a (corporation, independent business, non-profit organization, fill in the blank), you fall into our 'favored customer' category and we can offer you a substantial discount from what everyone else has to pay. In fact, we can bring that 897.00 down a whopping $ 180.00 to $ 717.00! ((Note: In most cases, even with their "wink-wink discount" Kinkos prices are still higher than what we would charge, but because customers think they're getting a deal, they might with Kinkos without even bothering to check for prices elsewhere.)) Tom King King Printing 1305 W. College Ave. State College, PA 16801 Phone: 814-238-2536 Fax: 814-237-5238 Email: TomK@KingPrintingOnline.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From craig at newhavenprint.com Thu Aug 2 10:37:25 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Thu Aug 2 10:37:29 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <42D7497F-8851-4D80-9C1C-A98F3272757B@newhavenprint.com> > > We're having real problems figuring out this variable data stuff! > (Sent to a > Xerox Docucolor 2045 with Creo rip). > > No problems with merging and printing one-up stuff, the problem > comes when > we have to print two sided jobs multiple up. For instance, setting up > postcards eight-up on an 11 x 17 where both sides of each postcard > contain > variable data. My prepress person tells me it can't be done in > InDesign. > > Any advice would be appreciated. What programs do you all use to do > this > sort of work? > > Tom King > King Printing While it's possible to do multiple up / duplexed / variable data jobs in InDesign, your prepress person is somewhat right. It would be really hard to print this way and keep a sequential order for your job. You could break the database into as many different fields as you are running up, but that gives me a headache thinking about it. Printable's FusionPro Desktop is the least expensive product I know of that can do this. It costs about $600 ($399 + $200 maintenance). We use it to produce variable data (2-sided) jobs that are presorted for mailing, multiple up, and even in stacks for cutting. Pretty much exactly what you were describing. It does a lot for the money. PrintShop Mail can get very expensive if you use it a lot. They charge per record processed. XMPie can do the same work also, but that's about a $2500 entry fee. FusionPro will even send the data to your rips in different formats. We output using PPML to feed the iGen which really speeds up the processing. Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 www.newhavenprint.com 260.493.3844 From swiftyprinting at mac.com Thu Aug 2 10:39:23 2007 From: swiftyprinting at mac.com (Chuck) Date: Thu Aug 2 10:39:38 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: Message-ID: <1C0FCB99-6414-438C-A848-1B7916E8B801@mac.com> On Aug 2, 2007, at 10:30 AM, mail@myprinter.biz wrote: > A 20% "manager's discount" in the case John was modeling would have > resulted > in Kinko's charging $1,307.36, compared to the Average Price of > $899.07 and > Median Price of $856 that came out of John's survey. I believe the price that John's customer received included the manager discount. Since the price we got from Kinkos was $2,100, put in the 20% discount of $420 and a total price then of $1,680. I think they are attempting to do walk in and prices and then commercial business prices, hence the manager discount. I believe I read that they wanted to refocus their business to commercial accounts. This type of pricing structure seems to be an attempt at this. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From ssheers at sheergraphics.com Thu Aug 2 10:45:04 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 10:47:56 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <20070802134838.09F06A2F396@rb.enter.net> References: <20070802134838.09F06A2F396@rb.enter.net> Message-ID: Could you please give us a deadline? My plate is very full, two Kinkos are some distance away, but I'd like to help. Should we ask Kinko's for their gross margins or just the price for this pricing survey? > ... at a local Kinko's. File was provided and calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, > letter > fold. No bleeds. Total price from Kinkos: $1,632.40. > > The results of our survey revealed the following: > > Average Price $899.07 > Median Price was $856 > > ... shop this job at about 6-8 different Kinko's around the country... > I will then, once again, consolidate and compare the two sets of > numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From pressexpress at bfm.org Thu Aug 2 10:49:41 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Thu Aug 2 10:50:18 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <20070801224958.CAB64A29F1E@rb.enter.net> References: <20070801224958.CAB64A29F1E@rb.enter.net> Message-ID: > FedEx Kinko's will begin distributing a version of Adobe Reader, > with the > "Send to FedEx Kinko's" functionality, directly to its customers. Can this be done so each of us can give OUR own clients a version with OUR link? Wouldn't it be nice if we could go into preferences and modify this link, give to our customers to send files directly to our web site????? Is there an alternative that is out there to do this type of thing???? G On Aug 1, 2007, at 5:50 PM, Craig Dellinger wrote: -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From QKCONSULT at aol.com Thu Aug 2 10:50:11 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 10:50:50 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices Message-ID: In a message dated 8/2/2007 10:48:56 A.M. Eastern Daylight Time, ssheers@sheergraphics.com writes: Could you please give us a deadline? My plate is very full, two Kinkos are some distance away, but I'd like to help. Let's keep it simple and make the deadline by Monday. How's that? John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From QKCONSULT at aol.com Thu Aug 2 10:54:26 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 10:54:53 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices Message-ID: In a message dated 8/2/2007 10:32:20 A.M. Eastern Daylight Time, mail@myprinter.biz writes: Okay, so all of that stuff about "wink-wink" discounts that still result in higher prices belongs in John's article, too. Kinko's really has at least three, and possibly four levels of pricing: Walk-in retail type customers Local Commercial Business accounts Local Commercial Accounts that are entitled to National Discounts & Pricing Government Pricing (Local, state and federal) To be candid, most of our industry uses multiple levels of pricing and it is one area that I would like to address in our upcoming pricing surveys. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From cpurvine1 at cox.net Thu Aug 2 10:55:34 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Thu Aug 2 10:55:42 2007 Subject: [PrintOwners] Archivehelp In-Reply-To: <1C0FCB99-6414-438C-A848-1B7916E8B801@mac.com> References: <1C0FCB99-6414-438C-A848-1B7916E8B801@mac.com> Message-ID: <000601c7d515$2e7900e0$0300a8c0@corapurvine> I forgot how you get to the archives. I know I also have forgotten my password, but I need to get to the archives before I can ask for my password to be sent or create another one???? I tried to use the link at the bottom of the page, but that didn't help as it ask just for my name and password. I thought if I went to the PrintOwner's site, I could go in that way, but I put in www.printowners.printweb.org and couldn't get the web page to come up???? Thanks in advance, cora. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Chuck Sent: Thursday, August 02, 2007 9:39 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** On Aug 2, 2007, at 10:30 AM, mail@myprinter.biz wrote: > A 20% "manager's discount" in the case John was modeling would have > resulted in Kinko's charging $1,307.36, compared to the Average Price > of > $899.07 and > Median Price of $856 that came out of John's survey. I believe the price that John's customer received included the manager discount. Since the price we got from Kinkos was $2,100, put in the 20% discount of $420 and a total price then of $1,680. I think they are attempting to do walk in and prices and then commercial business prices, hence the manager discount. I believe I read that they wanted to refocus their business to commercial accounts. This type of pricing structure seems to be an attempt at this. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2433 (20070802) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From russ at mobile-print.com Thu Aug 2 11:56:26 2007 From: russ at mobile-print.com (Russ Peters) Date: Thu Aug 2 10:59:28 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <006a01c7d50a$213f6320$8e00a8c0@D3YN3DB1> References: <20070801222501.B3289A29C55@rb.enter.net> <20070801224958.CAB64A29F1E@rb.enter.net> <006a01c7d50a$213f6320$8e00a8c0@D3YN3DB1> Message-ID: <46B1FEAA.8030404@mobile-print.com> > However, I don't believe that such buttons belong in anyone's software, > including Kinko's. I don't think this serves either the consumer or the > provider. It will provide an extra revenue stream for Adobe and headaches > for everyone else. > OK. So what? Adobe has a right to make money. I'd like an extra revenue stream, too! The original problem wasn't 'the button', it was that 'the button' was included in free, widely distributed software and it favored one print vendor over another. It was done in a manner that stifled fair trade and competition. > We, as print providers, will now have to compete with one another to get > "our" version of Acrobat into the hands of "our" customers. I see this as an > unnecessary aggravation for customers and printshops alike. > > On the contrary, it is a great opportunity for enterprising printers to get a better lock on their customers. As a matter of fact, right now if you have a MyOrderDesk site, you can 'Private Label' a special PDF driver (PDF2U) which your clients can download and install. Your custom printer will pop up in every printer list in every application on their computer, allowing them to distill to your own specs and send the job to you. The big difference here is that the Customer initiates the download (well, you can do it for them, too) rather than the software vendor embedding the link in free, publicly distributed software. Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 From david.doost at gmail.com Thu Aug 2 10:57:07 2007 From: david.doost at gmail.com (David Doost) Date: Thu Aug 2 11:00:32 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: Message-ID: <46b1f183.1286460a.2407.2c48@mx.google.com> >From Kennesaw, Georgia Kinko's. Just talked to CSR answering the phone. She said her "list" price is as follows: Printing: $1.23 each or $2,460.00 Plus Fold: 3 cents each or $60.00 Total: $2,520.00 When I prompted her to see if this is their best price she took down My contact info to have Ian their "specialist"-whatever that means- to contact Me with more info.! Whoopee! Can't wait. David Doost Printing Impression 1200 Barrett Parkway Suite 4 Kennesaw, GA 30144 770-422-8766 www.printingimpression.net -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of QKCONSULT@aol.com Sent: Thursday, August 02, 2007 9:30 AM To: printowners@printweb.org Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** Yesterday, I published some pricing details about a job that we priced at Kinko's and then went ahead and surveyed the group and published the results. I think there is a possibility that I could turn this into an article and/or provide readers of this list and others with some marketing ideas, especially marketing ideas that can be used in your own local markets to dispel the myth that many, otherwise sophisticated business owners, have that Kinko's is typically much cheaper than the guy down the street. Below is what I originally published. As the result of a request for a quote (which we ended up getting the job) we just shopped a specific job at a local Kinko's. File was provided and calls for 2M finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter fold. No bleeds. Total price from Kinkos: $1,632.40. The results of our survey revealed the following: Average Price $899.07 Median Price was $856 Only one company out of 14 who responded to our survey offered a price higher than the $1632 quoted by Kinko's. In fact, the average price of those surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price was 81% higher than the average price of those quoted below. Now, what I would like to do is shop this job at about 6-8 different Kinko's around the country just to make sure that the above price was not a fluke. Would some of you shop the job above at a local Kinko's and then share your prices with the rest of the list. I will then, once again, consolidate and compare the two sets of numbers. As I see it, there are two basic groups of customers out there... those that spend there own money and tend to put heavier emphasis on prices and those who purchase printing by spending other people's money. However, my experience is that even among the more sophisticated, larger buyers there is a real perception that Kinko's tends to be lower priced and thus it takes a lot of convincing and marketing to dispel that myth. How about making some calls on this specific job and then later we can discuss how some of us might take use the information in follow-up marketing campaigns. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mail at myprinter.biz Thu Aug 2 11:05:43 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 11:06:08 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <1C0FCB99-6414-438C-A848-1B7916E8B801@mac.com> Message-ID: I think they are attempting to do walk in and prices and then commercial business prices, hence the manager discount. I believe I read that they wanted to refocus their business to commercial accounts. This type of pricing structure seems to be an attempt at this. Chuck Chuck - Kinko's is very much trying to increase their gross sales/transaction, because it's incredibly tough to support their overhead with invoices that average less than $20.00 - which is what they used to be within the last few years. And their desire to focus on commercial business is one of the reasons that I've described FedEx/Kinko's marketing as schizophrenic: FedEx drop-off stations bring to FedEx/Kinko's locations exactly the type of customers that Kinko's is trying to avoid, because almost all customers with the size Kinko's wants has FedEx or UPS or DHL coming to them, either daily or on a "call when needed" basis. The proposed "Inko's" store that would be smaller than current Kinko's stores and also sell toner and ink-jet cartridges, along with office supplies, would cut overhead, but would exacerbate the small customer/small average invoice problem, instead of solving it, and they would also diminish Kinko's image as a "major player" in printing and copying: That would be like aspiring to present one's business as a cross between a down-sized Staples and a UPS/Mailboxes, Etc. store. There's not much "cachet" there, is there? I would not want the job of being responsible for solving the problems posed by the above. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Chuck Sent: Thursday, August 02, 2007 10:39 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** On Aug 2, 2007, at 10:30 AM, mail@myprinter.biz wrote: > A 20% "manager's discount" in the case John was modeling would have > resulted > in Kinko's charging $1,307.36, compared to the Average Price of > $899.07 and > Median Price of $856 that came out of John's survey. I believe the price that John's customer received included the manager discount. Since the price we got from Kinkos was $2,100, put in the 20% discount of $420 and a total price then of $1,680. I think they are attempting to do walk in and prices and then commercial business prices, hence the manager discount. I believe I read that they wanted to refocus their business to commercial accounts. This type of pricing structure seems to be an attempt at this. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mail at myprinter.biz Thu Aug 2 11:08:04 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 11:08:32 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: Message-ID: Should we ask Kinko's for their gross margins or just the price for this pricing survey? Simon Simon (you sly bastard, you) - John's too embarrassed to ask about gross margins. I, conversely, have neither shame nor pride. P.S. Thanks for the laugh Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Simon Sheers Sent: Thursday, August 02, 2007 10:45 AM To: printowners@printweb.org Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** Could you please give us a deadline? My plate is very full, two Kinkos are some distance away, but I'd like to help. Should we ask Kinko's for their gross margins or just the price for this pricing survey? > ... at a local Kinko's. File was provided and calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, > letter > fold. No bleeds. Total price from Kinkos: $1,632.40. > > The results of our survey revealed the following: > > Average Price $899.07 > Median Price was $856 > > ... shop this job at about 6-8 different Kinko's around the country... > I will then, once again, consolidate and compare the two sets of > numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From ssheers at sheergraphics.com Thu Aug 2 11:22:12 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 11:24:56 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <20070802145930.0B9CFA2FDEA@rb.enter.net> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> Message-ID: <6bbf8a288ad4e805d62001f09d8b8014@sheergraphics.com> > Is there an alternative that is out there to do this type of thing???? MyOrderDesk from PagePath Technologies. More personal for the user and a better way to link a customer with a known, knowledgable and trusted print supplier (You!). >> FedEx Kinko's will begin distributing a version of Adobe Reader, with >> the >> "Send to FedEx Kinko's" functionality, directly to its customers. > > Can this be done so each of us can give OUR own clients a version with > OUR link? Wouldn't it be nice if we could go into preferences and > modify this link, give to our customers to send files directly to our > web site????? Is there an alternative that is out there to do this > type of thing???? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From gordwatt at xoxocyberprint.com Thu Aug 2 11:44:41 2007 From: gordwatt at xoxocyberprint.com (Gordon Watt) Date: Thu Aug 2 11:44:54 2007 Subject: [PrintOwners] Adobe Issue may be resolved! In-Reply-To: <46B1FEAA.8030404@mobile-print.com> References: <20070801222501.B3289A29C55@rb.enter.net> <20070801224958.CAB64A29F1E@rb.enter.net><006a01c7d50a$213f6320$8e00a8c0@D3YN3DB1> <46B1FEAA.8030404@mobile-print.com> Message-ID: <007301c7d51c$0ab9d560$8e00a8c0@D3YN3DB1> Gord Watt Xoxo Cyberprint Inc 2105 Midland Ave Unit 14 Scarborough, ON M1P 3E3 Ph: 416 298 6996 Fax: 416 298 2771 www.xoxocyberprint.com gordwatt@xoxocyberprint.com OK. So what? Adobe has a right to make money. Yep. They've got the right to make money. I still don't like being trapped this way. Having a button right in Acrobat is entirely unnecessary and a needless complication in everyone's life. As a matter of fact, right now if you have a MyOrderDesk site, you can 'Private Label' a special PDF driver (PDF2U) which your clients can download and install. Your custom printer will pop up in every printer list in every application on their computer, allowing them to distill to your own specs and send the job to you. The big difference here is that the Customer initiates the download (well, you can do it for them, too) rather than the software vendor embedding the link in free, publicly distributed software. So why do we need a button in Acrobat? Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From kevin at abfprints.com Thu Aug 2 11:57:43 2007 From: kevin at abfprints.com (Kevin Danko) Date: Thu Aug 2 11:59:22 2007 Subject: [PrintOwners] RE: Mailing software In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <005c01c7d51d$dcacaba0$0d00a8c0@abf.local> We are getting ready to purchase a K/M1050 to do variable printing and wanted your opinions regarding which mail postal & printing software you like better and why. Print setup software - Print shop mail vs Fusion Pro? I know of one vendor that uses both, do any of you see a reason to own both? Postal Software - BCC vs Accuzip? Thanks in advance for you help! Kevin Danko Advantage Business Forms 102 N. Riverside Ave. Rialto, CA 92376 Phone: (909) 875-7163 Fax: (909) 875-7971 www.abfprints.com E-Mail: kevin@abfprints.com From ep101 at technaprint.com Thu Aug 2 12:05:01 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Thu Aug 2 12:05:13 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: > No problems with merging and printing one-up stuff, the problem comes when > we have to print two sided jobs multiple up. For instance, setting up > postcards eight-up on an 11 x 17 where both sides of each postcard contain > variable data. My prepress person tells me it can't be done in InDesign. PrintShop Mail http://www.objectiflune.com/OL/en-CA/Index.aspx Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From ssheers at sheergraphics.com Thu Aug 2 12:20:51 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 12:24:18 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: <20070802160003.49E30A306ED@rb.enter.net> References: <20070802160003.49E30A306ED@rb.enter.net> Message-ID: > Postal Software - BCC vs Accuzip? We have used AccuZip until November 2006 and then purchased BCC. Bearing in mind that I don't operate anything at Sheer Graphics, here's what I'm told: BCC 2010 software weaknesses compared to AccuZip: 1) The layout window for the field positioning is much less visually intuitive. AccuZip's window is similar to that of a page layout program's. 2) BCC Lite is not capable, without regard to whether the tray is full or not, of stopping at every Nth address. 3) When the mail piece is damaged during addressing, although BCC does show a list of addresses from which to choose the address to be reprinted, it requires manually scroll searching for that record by keyboard or mouse. AccuZip users can use a 'Find' function to home in on a particular record - much quicker. 4) BCC, unlike AccuZip, does not guide the operator through the list preparation, but requires knowledge of which button to click and in what order. AccuZip illustrates each subsequent process step with windows containing menus. These windows pop-up automatically. 5) When the content of a field is less than the length of the field, the adjacent field does NOT close up the gap. Therefore, there are sometimes large spaces between last names and titles when on same line. I thought AccuZip was unintuitive (it's not written by the programmers at Apple!), but we're returning to AccuZip. > We are getting ready to purchase a K/M1050 to do variable printing and > wanted your opinions regarding which mail postal & printing software > you > like better and why. > > Print setup software - Print shop mail vs Fusion Pro? I know of one > vendor > that uses both, do any of you see a reason to own both? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From slb at inkspot.net Thu Aug 2 12:26:14 2007 From: slb at inkspot.net (Steve Blatman) Date: Thu Aug 2 12:27:11 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: Message-ID: <46B1CD66.31387.9BE4FC@slb.inkspot.net> I've often wondered about this one. Kinko's is very good at convincing people that their pricing is low, when, in fact, the truth is quite the opposite, even with their "discounts." It amazes me that people who understand that a convenience store's prices will be higher than those at a grocery store, never seem to get that Kinko's, with their long hours, is the convenience store of the copying business. They also don't understand that copying isn't the optimal solution for every job, and that, just because Kinko's can't do it, doesn't mean it can't be done. The challenge has always been to communicate that to our customers, without a huge advertising budget, and without saying negative things about a competitor (which I don't like to do, and never seems to go over very well) Any ideas would be welcome... Steve > > > Yesterday, I published some pricing details about a job that we priced at > Kinko's and then went ahead and surveyed the group and published the results. I > think there is a possibility that I could turn this into an article and/or > provide readers of this list and others with some marketing ideas, especially > marketing ideas that can be used in your own local markets to dispel the myth > that many, otherwise sophisticated business owners, have that Kinko's is > typically much cheaper than the guy down the street. > > Below is what I originally published. > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File was provided and > calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. > > The results of our survey revealed the following: > > > > Average Price $899.07 > Median Price was $856 > > Only one company out of 14 who responded to our survey offered a price > higher than the $1632 quoted by Kinko's. In fact, the average price of those > surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price > was 81% higher than the average price of those quoted below. > > > > Now, what I would like to do is shop this job at about 6-8 different Kinko's > around the country just to make sure that the above price was not a fluke. > Would some of you shop the job above at a local Kinko's and then share your > prices with the rest of the list. I will then, once again, consolidate and > compare the two sets of numbers. > > As I see it, there are two basic groups of customers out there... those that > spend there own money and tend to put heavier emphasis on prices and those > who purchase printing by spending other people's money. However, my experience > is that even among the more sophisticated, larger buyers there is a real > perception that Kinko's tends to be lower priced and thus it takes a lot of > convincing and marketing to dispel that myth. > > How about making some calls on this specific job and then later we can > discuss how some of us might take use the information in follow-up marketing > campaigns. > > > > > > John Stewart > Q. P. Consulting, Inc. > Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) > > by Larry Hunt & John Stewart > > 2110 S. Dairy Road > West Melbourne, FL 32904 > 321-727-2442 Fax 321-727-2166 > Cell: 321-794-6259 > _www.quickconsultant.com_ (http://www.quickconsultant.com/) > "Winners analyze, losers rationalize." > > > > ************************************** Get a sneak peek of the all-new AOL at > http://discover.aol.com/memed/aolcom30tour > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > __________ NOD32 2433 (20070802) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From mv.sirspeedy at gmail.com Thu Aug 2 12:29:21 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 12:29:29 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: Message-ID: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> On 8/2/07, QKCONSULT@aol.com wrote: > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File was provided and > calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. I'll be checking various K locations around here, but for starters, I got a price 71.4% HIGHER!!! than the above, at $2,798.40. Okay, that includes 6% CT sales tax, which is another peculiarity in the way they quote jobs -- their verbal quotes always include it, but they don't say so unless you ask -- so our quotes will always have that apparent 6% advantage. So, sans sales tax, Kinko's in New Haven CT is @ $0.61/side + .09/sheet to fold = $2440 + $180 = $2620 + an apparent $20 for file handling to = $2640!!! -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From bob at bergey.net Thu Aug 2 12:31:46 2007 From: bob at bergey.net (Bob Bergey) Date: Thu Aug 2 12:31:58 2007 Subject: [PrintOwners] Archivehelp In-Reply-To: <000601c7d515$2e7900e0$0300a8c0@corapurvine> References: <1C0FCB99-6414-438C-A848-1B7916E8B801@mac.com> <000601c7d515$2e7900e0$0300a8c0@corapurvine> Message-ID: At 9:55 AM -0500 on 8/2/07, Cora Purvine wrote: > I forgot how you get to the archives. I know I also have forgotten my > password, but I need to get to the archives before I can ask for my password > to be sent or create another one???? I tried to use the link at the bottom > of the page, but that didn't help as it ask just for my name and password. I > thought if I went to the PrintOwner's site, I could go in that way, but I > put in www.printowners.printweb.org and couldn't get the web page to come > up???? Just click the INFO link at the bottom of any message -- it's all there, the link to the archives, as well as directions for retrieving your password if you've forgotten it (you should have also received a reminder of it yesterday, btw, as they always go out the first of the month). Directions for retrieving your password are at the bottom of the page when you click the INFO link. Also the Printweb.org site is just . Same as it's been the last ten years . BTW, a couple of subscribers have sent messages to me personally this morning that were meant for the list. Be sure you're addressing them to printowners@printweb.org, as noted in the Reply-To header and in the signature of each list message -- same as always. Bob -- ====================================================================== Bob Bergey -- 215-527-1048 -- Perkasie, PA Internet Services for the Printing Industry Web Hosting & E-Mail Services: BERGEY.NET ====================================================================== From mv.sirspeedy at gmail.com Thu Aug 2 12:57:08 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 12:57:22 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> Message-ID: <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> Kinkos TAKE 2. This one's a beaut!!!! >From Kinko's in Fairfield, CT: FIrst person I spoke to said she couldn't give me a job price without my coming in, only an item price -- whatever that meant. When I told her what I wanted, she told me their MINIMUM price was $1.87/sheet for 2-sided color, but she wouldn't quote me on an 80# gloss text until I came in and chose the specific paper I wanted! I told her that any 80# gloss text would do for the price which launched a stream of diarrhea of her mouth that I couldn't interrupt. When I asked her if I could get a word in edgewise, she haughtily said she'd get someone else to deal with me. Which was good. I got someone who said, when I asked, that she was the manager, Rubina, for for all I know, they might have transferred the call to India . Rubina was very nice: after giving me the price of $2671.20 (again w/ tax), breaking down to $1.23/sheet ($2640) + $60 to fold = $2,520. THEN she told me that was discounted from their normal $2.23/sheet, and that the "regular" price would be $4520!! Did I forget to mention she said they don't have 80# gloss? I asked he she had 32# instead, to which she answered yes. But, being more helpful than the usual Kinkoid, she suggested that their laser paper might work just as well -- it has a "sheen to it," she said -- and would only be $2,140.20 (about $2019 before tax). When I pushed her and asked if there were any other discounts I could get because I buy a lot of printing, she said she'd give me the laser paper price for the gloss, adding that ONLY SHE could do this, and -- MY FAVORITE PART -- that "you won't find a better price in the area. You come in; I'll take care of you." If I had wanted to do a parody of a Kinko's phone call, I couldn't have done better than this!!! I didn't know I was going to have so much fun today. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon On 8/2/07, Michael Vogel wrote: > On 8/2/07, QKCONSULT@aol.com wrote: > > > > As the result of a request for a quote (which we ended up getting the job) > > we just shopped a specific job at a local Kinko's. File was provided and > > calls for 2M > > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > > fold. No bleeds. Total price from Kinkos: $1,632.40. > > I'll be checking various K locations around here, but for starters, I > got a price 71.4% HIGHER!!! than the above, at $2,798.40. Okay, that > includes 6% CT sales tax, which is another peculiarity in the way they > quote jobs -- their verbal quotes always include it, but they don't > say so unless you ask -- so our quotes will always have that apparent > 6% advantage. > > So, sans sales tax, Kinko's in New Haven CT is @ $0.61/side + > .09/sheet to fold = $2440 + $180 = $2620 + an apparent $20 for file > handling to = $2640!!! > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > From kevin at abfprints.com Thu Aug 2 12:58:31 2007 From: kevin at abfprints.com (Kevin Danko) Date: Thu Aug 2 13:00:29 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: References: <20070802160003.49E30A306ED@rb.enter.net> Message-ID: <007e01c7d526$5b26ee20$0d00a8c0@abf.local> Simon, why did you leave AccuZip for BCC? Kevin Danko 102 N. Riverside Ave. Rialto, CA 92376 Phone: (909) 875-7163 Fax: (909) 875-7971 www.abfprints.com E-Mail: kevin@abfprints.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Simon Sheers Sent: Thursday, August 02, 2007 9:21 AM To: printowners@printweb.org Subject: [PrintOwners] Re: Mailing software ***** This is a PrintOwners List Message ***** > Postal Software - BCC vs Accuzip? We have used AccuZip until November 2006 and then purchased BCC. Bearing in mind that I don't operate anything at Sheer Graphics, here's what I'm told: BCC 2010 software weaknesses compared to AccuZip: 1) The layout window for the field positioning is much less visually intuitive. AccuZip's window is similar to that of a page layout program's. 2) BCC Lite is not capable, without regard to whether the tray is full or not, of stopping at every Nth address. 3) When the mail piece is damaged during addressing, although BCC does show a list of addresses from which to choose the address to be reprinted, it requires manually scroll searching for that record by keyboard or mouse. AccuZip users can use a 'Find' function to home in on a particular record - much quicker. 4) BCC, unlike AccuZip, does not guide the operator through the list preparation, but requires knowledge of which button to click and in what order. AccuZip illustrates each subsequent process step with windows containing menus. These windows pop-up automatically. 5) When the content of a field is less than the length of the field, the adjacent field does NOT close up the gap. Therefore, there are sometimes large spaces between last names and titles when on same line. I thought AccuZip was unintuitive (it's not written by the programmers at Apple!), but we're returning to AccuZip. > We are getting ready to purchase a K/M1050 to do variable printing and > wanted your opinions regarding which mail postal & printing software > you > like better and why. > > Print setup software - Print shop mail vs Fusion Pro? I know of one > vendor > that uses both, do any of you see a reason to own both? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From das at superiorimpressions.com Thu Aug 2 13:24:54 2007 From: das at superiorimpressions.com (Doug Shelton) Date: Thu Aug 2 13:26:03 2007 Subject: [PrintOwners] Make Your Very Own Adobe Reader Button Message-ID: <20070802102533.220C5459@pop15.mta.everyone.net> Greg Weinfurter asked: > Is there an alternative that is out there to do > this type of thing? AcroButtons! Definitely looks like it's worth a C-Note to purchase this software. Uses javascript to place buttons with your configuration on your clients' Acrobat or Reader toolbars. Or, you can elect to embed the button in any PDFs you send... the button appears on the toolbar when the document is opened, then vanishes when the PDF is closed. And lots more. http://xrl.us/295a/ReaderSolution.htm Doug -- Doug Shelton Superior Impressions, Inc. Toledo, Ohio mailto:si@ria.net From rstor at copycats.com Thu Aug 2 13:29:36 2007 From: rstor at copycats.com (Robert Stor) Date: Thu Aug 2 13:31:33 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> Message-ID: <46B21480.1050402@copycats.com> Guys, It's easy to laugh at K. On the other hand, they grew to 1000+shops, they do 2 BILLION+ per year, and they get people in all day who pay their prices. I would suggest that we some things to learn here. Regards, Bob Stor Copycats New York, NY 212-557-2111 x20 www.copycats.com Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > Kinkos TAKE 2. This one's a beaut!!!! > > >From Kinko's in Fairfield, CT: > > FIrst person I spoke to said she couldn't give me a job price without > my coming in, only an item price -- whatever that meant. When I told > her what I wanted, she told me their MINIMUM price was $1.87/sheet for > 2-sided color, but she wouldn't quote me on an 80# gloss text until I > came in and chose the specific paper I wanted! I told her that any 80# > gloss text would do for the price which launched a stream of diarrhea > of her mouth that I couldn't interrupt. When I asked her if I could > get a word in edgewise, she haughtily said she'd get someone else to > deal with me. > > Which was good. I got someone who said, when I asked, that she was the > manager, Rubina, for for all I know, they might have transferred the > call to India . Rubina was very nice: after giving me the price of > $2671.20 (again w/ tax), breaking down to $1.23/sheet ($2640) + $60 to > fold = $2,520. THEN she told me that was discounted from their normal > $2.23/sheet, and that the "regular" price would be $4520!! Did I > forget to mention she said they don't have 80# gloss? I asked he she > had 32# instead, to which she answered yes. But, being more helpful > than the usual Kinkoid, she suggested that their laser paper might > work just as well -- it has a "sheen to it," she said -- and would > only be $2,140.20 (about $2019 before tax). When I pushed her and > asked if there were any other discounts I could get because I buy a > lot of printing, she said she'd give me the laser paper price for the > gloss, adding that ONLY SHE could do this, and -- MY FAVORITE PART -- > that "you won't find a better price in the area. You come in; I'll > take care of you." > > If I had wanted to do a parody of a Kinko's phone call, I couldn't > have done better than this!!! I didn't know I was going to have so > much fun today. > > > From david.doost at gmail.com Thu Aug 2 13:33:49 2007 From: david.doost at gmail.com (David Doost) Date: Thu Aug 2 13:37:04 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <46B1CD66.31387.9BE4FC@slb.inkspot.net> References: <46B1CD66.31387.9BE4FC@slb.inkspot.net> Message-ID: <46b2163a.1087460a.41a8.ffffcf64@mx.google.com> Steve, This is a little off the track but since you asked for some ideas... If you didn't see this series of articles from Mike Stevens from several years Ago, I highly recommend you take a look at it. I learned many things from it that I am still applying today (Thanks again Mike!). There are 5 parts to it. http://www.inkinconline.com/underground/underground.iml I also love the title: "Kinko's Killer" David Doost Printing Impression 1200 Barrett Parkway Suite 4 Kennesaw, GA 30144 770-422-8766 www.printingimpression.net -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Steve Blatman Sent: Thursday, August 02, 2007 12:26 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** I've often wondered about this one. Kinko's is very good at convincing people that their pricing is low, when, in fact, the truth is quite the opposite, even with their "discounts." It amazes me that people who understand that a convenience store's prices will be higher than those at a grocery store, never seem to get that Kinko's, with their long hours, is the convenience store of the copying business. They also don't understand that copying isn't the optimal solution for every job, and that, just because Kinko's can't do it, doesn't mean it can't be done. The challenge has always been to communicate that to our customers, without a huge advertising budget, and without saying negative things about a competitor (which I don't like to do, and never seems to go over very well) Any ideas would be welcome... Steve > > > Yesterday, I published some pricing details about a job that we priced at > Kinko's and then went ahead and surveyed the group and published the results. I > think there is a possibility that I could turn this into an article and/or > provide readers of this list and others with some marketing ideas, especially > marketing ideas that can be used in your own local markets to dispel the myth > that many, otherwise sophisticated business owners, have that Kinko's is > typically much cheaper than the guy down the street. > > Below is what I originally published. > > As the result of a request for a quote (which we ended up getting the job) > we just shopped a specific job at a local Kinko's. File was provided and > calls for 2M > finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, letter > fold. No bleeds. Total price from Kinkos: $1,632.40. > > The results of our survey revealed the following: > > > > Average Price $899.07 > Median Price was $856 > > Only one company out of 14 who responded to our survey offered a price > higher than the $1632 quoted by Kinko's. In fact, the average price of those > surveyed is 45% lower than quoted by Kinko's; or, put another way, Kinko's price > was 81% higher than the average price of those quoted below. > > > > Now, what I would like to do is shop this job at about 6-8 different Kinko's > around the country just to make sure that the above price was not a fluke. > Would some of you shop the job above at a local Kinko's and then share your > prices with the rest of the list. I will then, once again, consolidate and > compare the two sets of numbers. > > As I see it, there are two basic groups of customers out there... those that > spend there own money and tend to put heavier emphasis on prices and those > who purchase printing by spending other people's money. However, my experience > is that even among the more sophisticated, larger buyers there is a real > perception that Kinko's tends to be lower priced and thus it takes a lot of > convincing and marketing to dispel that myth. > > How about making some calls on this specific job and then later we can > discuss how some of us might take use the information in follow-up marketing > campaigns. > > > > > > John Stewart > Q. P. Consulting, Inc. > Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) > > by Larry Hunt & John Stewart > > 2110 S. Dairy Road > West Melbourne, FL 32904 > 321-727-2442 Fax 321-727-2166 > Cell: 321-794-6259 > _www.quickconsultant.com_ (http://www.quickconsultant.com/) > "Winners analyze, losers rationalize." > > > > ************************************** Get a sneak peek of the all-new AOL at > http://discover.aol.com/memed/aolcom30tour > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > __________ NOD32 2433 (20070802) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From markath1 at verizon.net Thu Aug 2 13:40:34 2007 From: markath1 at verizon.net (Rick Martin) Date: Thu Aug 2 13:42:27 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: Message-ID: <000001c7d52c$3ea38690$650a0a0a@advanced8l9v8x> We have used a BCC for years, and just a small part of the functionality it offers. I know NOTHING about Accuzip. 1 - Layout window always seemed pretty basic to me. No problems using the drag & drop interface for setup. 2 - No Comment - We have always had the full version. 3- The full version of mail manager has a very robust and rapid find function to get to a specific record. It does require you to create an index in one of the fields to search thru. Very quick process. 4- True, at least I do not know where such a "guide" is in Mail Manager. 5- There is a box to check in the full version to which will either "freeze" text in one position or allow it to float left to remove empty spaces in a field when fields are combined. All of these comments refer to the FULL version of Mail Manager. I have never owner the Lite version so I can't say what is in the full version that may not be in the Lite version. Rick Martin Advanced Print & Copy 229 Memorial Avenue W Springfield, MA 01089 413-736-9808 markath1@verizon.net www.advancedprintandcopy.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Simon Sheers Sent: Thursday, August 02, 2007 12:21 PM To: printowners@printweb.org Subject: [PrintOwners] Re: Mailing software ***** This is a PrintOwners List Message ***** > Postal Software - BCC vs Accuzip? We have used AccuZip until November 2006 and then purchased BCC. Bearing in mind that I don't operate anything at Sheer Graphics, here's what I'm told: BCC 2010 software weaknesses compared to AccuZip: 1) The layout window for the field positioning is much less visually intuitive. AccuZip's window is similar to that of a page layout program's. 2) BCC Lite is not capable, without regard to whether the tray is full or not, of stopping at every Nth address. 3) When the mail piece is damaged during addressing, although BCC does show a list of addresses from which to choose the address to be reprinted, it requires manually scroll searching for that record by keyboard or mouse. AccuZip users can use a 'Find' function to home in on a particular record - much quicker. 4) BCC, unlike AccuZip, does not guide the operator through the list preparation, but requires knowledge of which button to click and in what order. AccuZip illustrates each subsequent process step with windows containing menus. These windows pop-up automatically. 5) When the content of a field is less than the length of the field, the adjacent field does NOT close up the gap. Therefore, there are sometimes large spaces between last names and titles when on same line. I thought AccuZip was unintuitive (it's not written by the programmers at Apple!), but we're returning to AccuZip. > We are getting ready to purchase a K/M1050 to do variable printing and > wanted your opinions regarding which mail postal & printing software > you > like better and why. > > Print setup software - Print shop mail vs Fusion Pro? I know of one > vendor > that uses both, do any of you see a reason to own both? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mv.sirspeedy at gmail.com Thu Aug 2 13:53:02 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 13:53:11 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <46B21480.1050402@copycats.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> Message-ID: <98f5b19a0708021053j57265d5bxe1ca6f4e118dab45@mail.gmail.com> On 8/2/07, Robert Stor wrote: > > It's easy to laugh at K. > > On the other hand, they grew to 1000+shops, they do 2 BILLION+ per year, > and they get people in all day who pay their prices. > I would suggest that we some things to learn here. I'm totally with you on that, Bob. They do suck a huge amount of money out of every market they're in. But I'd love to know how many of these jobs they get. I just don't have a whole lot of luck getting jobs when I quote $1700 high on a $900 job. But I believe it's their $50 million or more in annual advertising expenditure that is what they do "right." nothing more. If you can learn anything from that that you can put to use, I hope you'll share it. Meanwhile, I think John Stewart has a great idea in looking for a marketing angle to this pricing differntial. Kinkos - TAKE 3 This one from a mile away in Orange, CT: This is how Clover gave me the quote: "The price is $4,460.33. "Your discount is two thousand. "Sales tax is $147.60. "So you pay $2,607.63" I asked for a breakdown, and she found a mistake: "The price is $4,520. "Your discount is two thousand. "Sales tax is $151.20 "Your new price is $2,671.20" ($2520 for the copies, $60 folding). I seriously think we ought to extend this exercise to a few other items, and, if the huge price disparity between K and the rest of the printing world holds, find a way to make something of this news. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From info at aeroprinting.com Thu Aug 2 13:56:55 2007 From: info at aeroprinting.com (Carl Core) Date: Thu Aug 2 13:57:00 2007 Subject: [PrintOwners] Pricing a Kinko's job References: <7471058a7db14219f1d297addf5d4466@mauiprintworks.com> Message-ID: <010f01c7d52e$83f85390$6501a8c0@aero> Have your Xerox service man replace the 240's retard and feed rolls on the paper tray. They wear down every quarter million copies or so and gloss feed problems will show up, while uncoated sheets will feed fine. Carl Core, Jr. Aero Printing, Inc. 710 Elida Ave Delphos, OH 45833 Ph. 419-695-2931 Fax 419-695-9930 info@aeroprinting.com www.aeroprinting.com ----- Original Message ----- From: "Maui Print Works" To: "Discussion List for Printing Business Owners Only" Sent: Wednesday, August 01, 2007 8:53 PM Subject: Re: [PrintOwners] Pricing a Kinko's job > ***** This is a PrintOwners List Message ***** > > Our current pricing would put it at $860.00 running on a Doc 240, > > We've run this type job though not our favorite stock choice. The coated > texts like to stick together and double (triple...) feed a lot on the 240. > I've had 10 sheets feed and jam in the fuser. > > Bill Marsh Maui Print Works > 70 Central Ave., Wailuku, HI 96793 > (808)242-6634 Fax (808)242-8967 > bill@mauiprintworks.com www. mauiprintworks.com > >> As the result of a request for a quote (which we ended up getting the >> job) >> we just shopped a specific job at a local Kinko's. File provided was for >> 2M >> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, >> letter >> fold. No bleeds. Total price from Kinkos: $1,632.40. Subtracting estimate >> of $40 >> for file handling (our guess) and $50 for folding (our guess), that comes >> down >> to $0.39 cents per 8.5 x 11 image. >> >> I am curious as to how others might price this specific job 2M quantity >> job >> and if you post your price I will collect the data and report back to the >> group. >> >> John Stewart >> Q. P. Consulting, Inc. > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From QKCONSULT at aol.com Thu Aug 2 13:57:25 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 13:57:48 2007 Subject: [PrintOwners] KM500 Fuser Problems - National? Message-ID: Cross posted with apologies... For those who have a KM-500, have you experienced any unusual or excessive replacement rates of fuser rollers or assemblies in the past 2-4 months. Unconfirmed rumors seem to indicate that there are or may be more problems with the fuser rollers than in the past. I am not necessarily talking about the grooving that becomes apparent when running a large amount of 11" wide stock and then followed up by running either 12" or 13" stock but rather small marks, defects, blistering or even tearing of rubber on these rollers requiring complete replacement? We have had three fuser rollers and/or assemblies replaced within three weeks, leading to an increase in downtime and a great deal of waste and numerous service calls. I am now trying to collect a bit more hard evidence if this is unique to our operation or market or whether it is indeed becoming a more noticeable problem nationwide. Any input would be greatly appreciated. Thank you. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From kevin at abfprints.com Thu Aug 2 13:56:07 2007 From: kevin at abfprints.com (Kevin Danko) Date: Thu Aug 2 13:57:51 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: <000001c7d52c$3ea38690$650a0a0a@advanced8l9v8x> References: <000001c7d52c$3ea38690$650a0a0a@advanced8l9v8x> Message-ID: <00a801c7d52e$6798af60$0d00a8c0@abf.local> Thanks Rick Kevin Danko 102 N. Riverside Ave. Rialto, CA 92376 Phone: (909) 875-7163 Fax: (909) 875-7971 www.abfprints.com E-Mail: kevin@abfprints.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Rick Martin Sent: Thursday, August 02, 2007 10:41 AM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Re: Mailing software ***** This is a PrintOwners List Message ***** We have used a BCC for years, and just a small part of the functionality it offers. I know NOTHING about Accuzip. 1 - Layout window always seemed pretty basic to me. No problems using the drag & drop interface for setup. 2 - No Comment - We have always had the full version. 3- The full version of mail manager has a very robust and rapid find function to get to a specific record. It does require you to create an index in one of the fields to search thru. Very quick process. 4- True, at least I do not know where such a "guide" is in Mail Manager. 5- There is a box to check in the full version to which will either "freeze" text in one position or allow it to float left to remove empty spaces in a field when fields are combined. All of these comments refer to the FULL version of Mail Manager. I have never owner the Lite version so I can't say what is in the full version that may not be in the Lite version. Rick Martin Advanced Print & Copy 229 Memorial Avenue W Springfield, MA 01089 413-736-9808 markath1@verizon.net www.advancedprintandcopy.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Simon Sheers Sent: Thursday, August 02, 2007 12:21 PM To: printowners@printweb.org Subject: [PrintOwners] Re: Mailing software ***** This is a PrintOwners List Message ***** > Postal Software - BCC vs Accuzip? We have used AccuZip until November 2006 and then purchased BCC. Bearing in mind that I don't operate anything at Sheer Graphics, here's what I'm told: BCC 2010 software weaknesses compared to AccuZip: 1) The layout window for the field positioning is much less visually intuitive. AccuZip's window is similar to that of a page layout program's. 2) BCC Lite is not capable, without regard to whether the tray is full or not, of stopping at every Nth address. 3) When the mail piece is damaged during addressing, although BCC does show a list of addresses from which to choose the address to be reprinted, it requires manually scroll searching for that record by keyboard or mouse. AccuZip users can use a 'Find' function to home in on a particular record - much quicker. 4) BCC, unlike AccuZip, does not guide the operator through the list preparation, but requires knowledge of which button to click and in what order. AccuZip illustrates each subsequent process step with windows containing menus. These windows pop-up automatically. 5) When the content of a field is less than the length of the field, the adjacent field does NOT close up the gap. Therefore, there are sometimes large spaces between last names and titles when on same line. I thought AccuZip was unintuitive (it's not written by the programmers at Apple!), but we're returning to AccuZip. > We are getting ready to purchase a K/M1050 to do variable printing and > wanted your opinions regarding which mail postal & printing software > you > like better and why. > > Print setup software - Print shop mail vs Fusion Pro? I know of one > vendor > that uses both, do any of you see a reason to own both? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From prtquick at eos.net Thu Aug 2 14:25:49 2007 From: prtquick at eos.net (Scott Finke) Date: Thu Aug 2 14:00:07 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <46B21480.1050402@copycats.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> Message-ID: Yeah, I was shocked how high their prices were, but just think how often they get those jobs at that price! Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 2, 2007, at 1:29 PM, Robert Stor wrote: > ***** This is a PrintOwners List Message ***** > > Guys, > > It's easy to laugh at K. > > On the other hand, they grew to 1000+shops, they do 2 BILLION+ per > year, and they get people in all day who pay their prices. > > I would suggest that we some things to learn here. > > Regards, > Bob Stor > Copycats > New York, NY > 212-557-2111 x20 > www.copycats.com > > Michael Vogel wrote: >> ***** This is a PrintOwners List Message ***** >> >> Kinkos TAKE 2. This one's a beaut!!!! >> >> >From Kinko's in Fairfield, CT: >> >> FIrst person I spoke to said she couldn't give me a job price without >> my coming in, only an item price -- whatever that meant. When I told >> her what I wanted, she told me their MINIMUM price was $1.87/sheet for >> 2-sided color, but she wouldn't quote me on an 80# gloss text until I >> came in and chose the specific paper I wanted! I told her that any 80# >> gloss text would do for the price which launched a stream of diarrhea >> of her mouth that I couldn't interrupt. When I asked her if I could >> get a word in edgewise, she haughtily said she'd get someone else to >> deal with me. >> >> Which was good. I got someone who said, when I asked, that she was the >> manager, Rubina, for for all I know, they might have transferred the >> call to India . Rubina was very nice: after giving me the price of >> $2671.20 (again w/ tax), breaking down to $1.23/sheet ($2640) + $60 to >> fold = $2,520. THEN she told me that was discounted from their normal >> $2.23/sheet, and that the "regular" price would be $4520!! Did I >> forget to mention she said they don't have 80# gloss? I asked he she >> had 32# instead, to which she answered yes. But, being more helpful >> than the usual Kinkoid, she suggested that their laser paper might >> work just as well -- it has a "sheen to it," she said -- and would >> only be $2,140.20 (about $2019 before tax). When I pushed her and >> asked if there were any other discounts I could get because I buy a >> lot of printing, she said she'd give me the laser paper price for the >> gloss, adding that ONLY SHE could do this, and -- MY FAVORITE PART -- >> that "you won't find a better price in the area. You come in; I'll >> take care of you." >> >> If I had wanted to do a parody of a Kinko's phone call, I couldn't >> have done better than this!!! I didn't know I was going to have so >> much fun today. >> >> >> > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From ssheers at sheergraphics.com Thu Aug 2 14:09:30 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 14:12:17 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: <20070802175311.23CD9A3149C@rb.enter.net> References: <20070802175311.23CD9A3149C@rb.enter.net> Message-ID: <50ffeb37cd20dddf033d72fe8786f05c@sheergraphics.com> At the time it seemed less intuitive than good software should be. We don't process mail every day and employees struggle with BCC. Both have good phone support though. > Simon, why did you leave AccuZip for BCC? Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From mv.sirspeedy at gmail.com Thu Aug 2 14:15:02 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 14:15:12 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> Message-ID: <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> On 8/2/07, Scott Finke wrote: > > Yeah, I was shocked how high their prices were, but just think how > often they get those jobs at that price! I'd really like to know if they do, Scott, or if the job we're quoting is way outside their typical realm. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From ahavens at sbcglobal.net Thu Aug 2 14:20:25 2007 From: ahavens at sbcglobal.net (Havens Printing and Copy Shop) Date: Thu Aug 2 14:19:07 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! References: <000001c7d50b$64d7a880$6600a8c0@Tom> <98f5b19a0708020715j75184ecvea17a9418d5ef6d3@mail.gmail.com> Message-ID: <00c801c7d531$ccdf5290$1a01a8c0@Leah> Can someone clue me in on the price range for Print Shop Mail? I have studied their website every way but up on Sunday and can not find if it is FREE, $50.00 or $500.00. I suspect it might be on the higher end since they hide the price so well. Thanks, Austin Havens ----- Original Message ----- From: "Michael Vogel" To: "Discussion List for Printing Business Owners Only" Sent: Thursday, August 02, 2007 9:15 AM Subject: Re: [PrintOwners] Variable Data - Serious Help Needed! > ***** This is a PrintOwners List Message ***** > > On 8/2/07, Tom King wrote: >> >> For instance, setting up >> postcards eight-up on an 11 x 17 where both sides of each postcard >> contain >> variable data. My prepress person tells me it can't be done in InDesign. > > > I don't know if it can be done in InDesign or not, but it I do know > that it would be cake with PrintShop Mail. > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From rstor at copycats.com Thu Aug 2 14:21:59 2007 From: rstor at copycats.com (Robert Stor) Date: Thu Aug 2 14:23:56 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> Message-ID: <46B220C7.4030004@copycats.com> Michael, Our pricing is in the same ballpark as K and we get those jobs all the time. We don't sell on price. Regards, Bob Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/2/07, Scott Finke wrote: > >> Yeah, I was shocked how high their prices were, but just think how >> often they get those jobs at that price! >> > > I'd really like to know if they do, Scott, or if the job we're quoting > is way outside their typical realm. > > From clc at crownmax.com Thu Aug 2 14:30:22 2007 From: clc at crownmax.com (clc) Date: Thu Aug 2 14:30:28 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com><98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com><46B21480.1050402@copycats.com> <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> Message-ID: <002a01c7d533$30944420$7201a8c0@Crown.local> If everyone raised their prices say by times three and then gave a 50% discount on everything sold if your customer just asked, it would be a real nice business. $100.00 your current price X 3 = $300.00 with a 50% discount new selling price $150.00. I think all customers would be happy with that! When I was active in the forms business the Regular price by the three Majors at the time (Moore, Standard & Duplex) was at lease 4 times what they could discount down to. The local manager could drop price 25% from list, the district manager another 25% and the regional manager another 25% if necessary to get the job. $400.00 - 25% = $300.00 --- $300.00 - 25% = $225.00 --- $225.00 - 25% = $168.50 STILL a good selling price on a $100.00 job. It is the perception of Low Price not the reality. I can remember thinking that it was giving the job away to even go of 25% let alone 75%. Oh well! Charlie Counts CROWNMAX, Inc. 2301 Roxalana Road P O Box 234 Dunbar, WV 25064-0234 1-800-252-4011 -- Fax 304-744-8652 clc@crownmax.com www.crownmax.com ----- Original Message ----- From: "Michael Vogel" To: "Discussion List for Printing Business Owners Only" Sent: Thursday, August 02, 2007 2:15 PM Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices > ***** This is a PrintOwners List Message ***** > > On 8/2/07, Scott Finke wrote: >> >> Yeah, I was shocked how high their prices were, but just think how >> often they get those jobs at that price! > > I'd really like to know if they do, Scott, or if the job we're quoting > is way outside their typical realm. > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From ssheers at sheergraphics.com Thu Aug 2 14:28:01 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 14:30:45 2007 Subject: [PrintOwners] Re: Mailing software In-Reply-To: <20070802175311.23CD9A3149C@rb.enter.net> References: <20070802175311.23CD9A3149C@rb.enter.net> Message-ID: <6cb2386ff04d46c7b75630629c464698@sheergraphics.com> Like most software, until one uses it regularly (and not just the demo version for a week or two) it is not easy to find one's way around. So we purchased BCC at the trade show discounted price whilst still using AccuZip. > We have used a BCC for years, and just a small part of the > functionality it > offers. I know NOTHING about Accuzip. > > 1 - Layout window always seemed pretty basic to me. No problems using > the > drag & drop interface for setup. File preparation employees prefer AccuZip's similarity to a page layout program. > 2 - No Comment - We have always had the full version. We're getting AccuZip again, the full version. BCC Lite was a stepping stone to the full BCC, but I'm told the old AccuZip Lite still had better features (other than the 5,000 record limit) > 3- The full version of mail manager has a very robust and rapid find > function to get to a specific record. It does require you to create an > index in one of the fields to search thru. Very quick process. No indexing required in AccuZip. > 4- True, at least I do not know where such a "guide" is in Mail > Manager. Because we do not process mail every day, and two or three people use the software, AccuZip's step-by-step visual guide is very useful. In any event, both programs have the user's mouse darting around the screen, but in AccuZip only for the oddball processes. Computer use should be smoother and not subject to the programmers' idea of how people think. > 5- There is a box to check in the full version to which will either > "freeze" > text in one position or allow it to float left to remove empty spaces > in a > field when fields are combined. Now why didn't BCC tell us that? It's in AccuZip's Lite version. > All of these comments refer to the FULL version of Mail Manager. I > have > never owner the Lite version so I can't say what is in the full > version that > may not be in the Lite version. > > Rick Martin Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From carolyn at printingcreations.com Thu Aug 2 14:36:07 2007 From: carolyn at printingcreations.com (Carolyn Grieves) Date: Thu Aug 2 14:36:19 2007 Subject: [PrintOwners] kinkos dispelling pricing myth Message-ID: <494022.20891.qm@web83825.mail.sp1.yahoo.com> I only have one Kinko's in my area --next nearest one is 45 miles away in Indianapolis. My Muncie, IN, Kinkos doesn't offer 80# gloss text--substituting 32# text gloss. All the other specs are the same--file provided, 2m, 8.5x11 finished size, 4/4, letterfold. My price ......is........$2,671.20.....after my ...........$2,000 discount. Now, if I'd use laser paper, my price would be $2,141.21 after my $2,000 discount. What a deal!!!!! So since I had that $2,000 leftover that I hadn't spent, I decided to go shopping at Kinkos in Indianapolis. Their price was exactly the same $2,671.20 except no mention of discount or substituting the paper. buf Carolyn Buffy Grieves Printing Creations, Inc. Printing | Mailing | Posters | Promotional Products 2204 S. Vine St., Yorktown IN 47396 carolyn@printingcreations.com www.printingcreations.com 765-759-8585 765-759-8773 fax PrintImage International Award Winners: Annual Reports, Newsletters, Best Use of Paper. Celebrating 24 Years of Professional Quality Authorized Adobe Solutions Network Provider & Microsoft Publisher Solutions Provider From mv.sirspeedy at gmail.com Thu Aug 2 14:40:11 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 14:40:17 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <46B220C7.4030004@copycats.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> <46B220C7.4030004@copycats.com> Message-ID: <98f5b19a0708021140y763d9678j63348cf57e980a66@mail.gmail.com> On 8/2/07, Robert Stor wrote: > > Michael, > > Our pricing is in the same ballpark as K and we get those jobs all the time. > > We don't sell on price. I love knowing that people are getting prices like that, as I would expect most of us would. "We don't sell on price" either, Bob, but I sure do wish I could get all those customers who are paying this price to just give us a call first. And, realistically, regardless of our focus -- on quality, expertise, helpful service, ease of doing business with us, faithful dedication to customer deadlines, leading edge technology, willingness to take on rush jobs, whatever -- there is a right price for every customer that hinges on their perception of the value being offered. It would be a fluke if the right price can be 70 or 80% higher than the local market, but I wish my market were large enough to try it! -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From segass at heritageprinting.com Thu Aug 2 14:42:31 2007 From: segass at heritageprinting.com (Steve Gass) Date: Thu Aug 2 14:42:51 2007 Subject: [PrintOwners] Quark and Imposition In-Reply-To: <00c801c7d531$ccdf5290$1a01a8c0@Leah> Message-ID: <057a01c7d534$e2be81a0$6a1da8c0@BIGdell> Hello, Can Quark 7.2 take an 8.5x11 20 page newsletter and impos the sheets to 11x17 like InDesign does? Thanks, Steve Gass Heritage Printing & Mailing 301-475-1700 ext. 205 240-298-0102 From mail at myprinter.biz Thu Aug 2 14:43:44 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 14:44:11 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708021053j57265d5bxe1ca6f4e118dab45@mail.gmail.com> Message-ID: But I believe it's their $50 million or more in annual advertising expenditure that is what they do "right." nothing more. If you can learn anything from that that you can put to use, I hope you'll share it. Michael Vogel Michael - I think you're 100% correct. Even proven theft from customers can be - and has been - overcome with a sufficiently large advertising budget. Midas Muffler's still around, despite a corporate culture that suggested replacing things that didn't need replacing as a way to increase profits. That was widely reported in the media several years ago, but has been overcome (read that as "overwhelmed") by "Trust the Midas touch" ads that run everywhere, almost endlessly (in a real-life emulation of George Orwell's book, 1984). Another example is Sears Auto Centers. Some years ago, a manufacturer that had sold them equipment to "re-round" tires (buy using precision equipment to take off "high spots") was doing routine maintenance and found that the metered usage on the machines was far less than what invoices for usage on them would have justified. The reason was simple: Sears was charging customers for something that was never done. That, too, was widely reported in the media, but you'd never know something like that had occurred by listening to Sear Auto Repair advertising: "Today, Sears is the most trusted name in automotive repair." Yes, and Kinko's is the low-price leader, offering high quality, full color printing produced by committed full-time professionals. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Michael Vogel Sent: Thursday, August 02, 2007 1:53 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** On 8/2/07, Robert Stor wrote: > > It's easy to laugh at K. > > On the other hand, they grew to 1000+shops, they do 2 BILLION+ per year, > and they get people in all day who pay their prices. > I would suggest that we some things to learn here. I'm totally with you on that, Bob. They do suck a huge amount of money out of every market they're in. But I'd love to know how many of these jobs they get. I just don't have a whole lot of luck getting jobs when I quote $1700 high on a $900 job. But I believe it's their $50 million or more in annual advertising expenditure that is what they do "right." nothing more. If you can learn anything from that that you can put to use, I hope you'll share it. Meanwhile, I think John Stewart has a great idea in looking for a marketing angle to this pricing differntial. Kinkos - TAKE 3 This one from a mile away in Orange, CT: This is how Clover gave me the quote: "The price is $4,460.33. "Your discount is two thousand. "Sales tax is $147.60. "So you pay $2,607.63" I asked for a breakdown, and she found a mistake: "The price is $4,520. "Your discount is two thousand. "Sales tax is $151.20 "Your new price is $2,671.20" ($2520 for the copies, $60 folding). I seriously think we ought to extend this exercise to a few other items, and, if the huge price disparity between K and the rest of the printing world holds, find a way to make something of this news. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From ssheers at sheergraphics.com Thu Aug 2 14:48:52 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Thu Aug 2 14:51:41 2007 Subject: [PrintOwners] KM500 Fuser Problems - National? In-Reply-To: <20070802181911.E9DD9A3188F@rb.enter.net> References: <20070802181911.E9DD9A3188F@rb.enter.net> Message-ID: <9d721f0e7e5e52a704421d99220c0ccf@sheergraphics.com> > For those who have a KM-500, have you experienced any unusual or > excessive > replacement rates of fuser rollers or assemblies in the past 2-4 > months. Yes. > Unconfirmed rumors seem to indicate that there are or may be more > problems with > the fuser rollers than in the past. I am not necessarily talking about > the > grooving that becomes apparent when running a large amount of 11" wide > stock and > then followed up by running either 12" or 13" stock but rather small > marks, > defects, blistering or even tearing of rubber on these rollers > requiring > complete replacement? Rarely seen blisters, but frequent marks 11" apart. Complete replacement? The rollers are one piece. > We have had three fuser rollers and/or assemblies replaced within three > weeks, leading to an increase in downtime and a great deal of waste > and numerous > service calls. Local service manager is refusing to leave a second fuser assembly on our site. We would keep one for low quality, 11" or 8-1/2" jobs and the other for wide paper, higher quality jobs. Being mechanically aware printers, we would swap the assemblies ourselves. Purchase list price is $2,400.00 or we would buy the second assembly. This would increase KM's click charge revenue, permit us to continue production, save KM cost of replacement rollers, save the landfills, save KM techicians' time, save our time - and John Stewart's temper! We'd ALL benefit! If only KM would listen. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From bgallagher at nbn.net Thu Aug 2 14:58:50 2007 From: bgallagher at nbn.net (Bob Gallagher) Date: Thu Aug 2 14:59:00 2007 Subject: [PrintOwners] Quark and Imposition In-Reply-To: <057a01c7d534$e2be81a0$6a1da8c0@BIGdell> Message-ID: On 8/2/07 2:42 PM, "Steve Gass" wrote: > ***** This is a PrintOwners List Message ***** > > Hello, > > Can Quark 7.2 take an 8.5x11 20 page newsletter and impos the sheets to > 11x17 like InDesign does? > No, you have to buy an extension in order to do that. There are a couple, but cant recall their names right now. Bob Gallagher Gallagher Printing, Inc. 601 W. Main Street Palmyra, PA 17078 717-838-1527 1-888-838-1527 Fax 717-838-5715 An Adobe Service Provider A Microsoft Publisher Provider Member, Adobe Solutions Network From QKCONSULT at aol.com Thu Aug 2 15:02:08 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 2 15:02:25 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices Message-ID: In a message dated 8/2/2007 2:25:19 P.M. Eastern Daylight Time, rstor@copycats.com writes: Our pricing is in the same ballpark as K and we get those jobs all the time. We don't sell on price. Regards, Bob Bob, I'm not surprised at all, and I suspect that Kinko's get its fair share of those jobs as well. I also don't necessarily think that Kinko's is gouging or charging outrageous prices for the jobs we have been discussing. Someone always has to be the highest and yet that doesn't mean they don't get them because they absolutely do. Franchisees are consistently higher by 4-6% in pricing than independents but no one is about to suggest that based on that difference that folks don't go to franchise operations. Will people knowingly pay 50-90% more for basically the same product or service? Absolutely. Some just don't care, and as I've said before price ranks 5th down the list when it comes to purchasing priorities, at least for many individuals. I've talked before about pricing differentials in shopping for commodities at grocery stores, and finding 35-45% difference in price for the same identical items, with the only real difference being a National Brand versus a Store Brand. In many cases the store brand is simply a repackaged version of the National Brand. So far, the record differential I have spotted was just the other day where the Sunkist Diet Orange Drink (full liter) was 91% higher than a store brand Diet Orange about six feet further down the aisle. I actually bought both. Yes, in this case there was a difference in taste between the two drinks, but very subtle. I will still stick out of habit to buying the Sunkist. I do believe there is a great reluctance and unwillingness in our industry to really do serious price testing. We want the job so bad that we often discount it two or three times in our mind or at the computer before we even present the first price to the customer. How often have you given a price to a customer with some hesitation thinking to yourself "Wow, I really want this job... I really need this job (ala Chorus Line)" only to hear, after giving the customer the price, the first question be, "Ok. How soon do you think you can have it for us?" Suppose it was an $700 job. Would they still have gone for it at $800? What about $950? The evidence strongly suggests that many of those same customers would still go for those higher prices. They seem to like you, you are easy to get along with, your place is clean, you seem honest and mature and they trust you when you tell them the job will be ready next Tuesday. My smart ass answer to your original statement would have been "Yeah Bob, but the NY market is different" but the reality is there are more similarities between one market and the next than there are differences. So congratulations on getting those prices and maybe this discussion will push others to raise their prices as a result. Maybe it isn't that Kinko's is so outrageously high but rather maybe we are just a bit too low! Or, maybe a lot! John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From rstor at copycats.com Thu Aug 2 15:01:09 2007 From: rstor at copycats.com (Robert Stor) Date: Thu Aug 2 15:03:11 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708021140y763d9678j63348cf57e980a66@mail.gmail.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> <46B220C7.4030004@copycats.com> <98f5b19a0708021140y763d9678j63348cf57e980a66@mail.gmail.com> Message-ID: <46B229F5.9040906@copycats.com> Michael, If you are surrounded by Kinkos, as you seem to be, and they do a lot of business, then what defines market price? Your prices or theirs? I started having a lot more pricing power when I realized that I was not going to get many of the jobs that I quoted on, regardless of my price. I started resisting the temptation to lower that price every time I did not get a quote. There are customers in every market that will appreciate a company which does what it claims to do. We have processed about 6500 individual orders this year so far (a majority are copy jobs). We have been late three times. I know that because when we are late we give the job away for free. Part of pricing power also comes when you don't give your customer a reason to look elsewhere. Regards, Bob Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/2/07, Robert Stor wrote: > >> Michael, >> >> Our pricing is in the same ballpark as K and we get those jobs all the time. >> >> We don't sell on price. >> > > I love knowing that people are getting prices like that, as I would > expect most of us would. > > "We don't sell on price" either, Bob, but I sure do wish I could get > all those customers who are paying this price to just give us a call > first. > > And, realistically, regardless of our focus -- on quality, expertise, > helpful service, ease of doing business with us, faithful dedication > to customer deadlines, leading edge technology, willingness to take on > rush jobs, whatever -- there is a right price for every customer that > hinges on their perception of the value being offered. It would be a > fluke if the right price can be 70 or 80% higher than the local > market, but I wish my market were large enough to try it! > > From eatnsleepgolf at msn.com Thu Aug 2 15:06:05 2007 From: eatnsleepgolf at msn.com (larry) Date: Thu Aug 2 15:06:23 2007 Subject: [PrintOwners] Q and A Message-ID: Answer... The nearby Kinkos recently told me that their price would be too high, and went on to say that they are not a commercial printer....and that I should call a commercial printer for offset printing (she didn't know exactly what that was) because I could probably get a much lower price. She said Kinkos is a quick printer. Our price is $1260 plus folding for 2M 4/4 on #100 gloss paper. Yes, we get lots of this kind of work. It's a competitive price. Yes we have lots of competition in our town of over 1 million. We may be experimenting over the next 6 months with tiered pricing based on turnaround times. Right now, we stress 24 hours on all jobs up to 5,000 sheets 4/4 regardless of stock or size. But we're listening to the market and finding out what they think they want. If printing is confusing, based on questions asked on this list each day it's confusing........... imagine your prospective customer's point of view! _________________________________________________________________________________________________________ Question..... If the boss has an important meeting tomorrow, and needs 500 brochures for $890 at Kinkos and $489.50 at your place......well, do you believe you will get the job on price? And if YOU are the secretary placing the order, and you choose the low price, are you risking your neck with your boss when you tell him/her you got a great deal somewhere else? Would you choose Hertz or Acme Car Rentals if those were your only 2 choices for a 5 day stay in Los Angeles? $570 VERSUS $350? Price has it's place, but I'm careful when I do comparative advertising or give quotes that are too much less than the gold standard. You may lose customers as fast as you gain them, if your price is too low. And the customers you lose may be the exact kind you are looking for. It's happened to me. And I've learned something from it. So, when a well known company who we've never done business with called for a price on 400 4/4 brochures - plain stock, trim to bleed and tri-folded....our price of $540.25 was just fine. Printed 2 up = cost of clicks was $20; cost of paper was about $20. Run time was 15 minutes. I will not retire on that job or others like it. Don't let yourself be blinded by the gross profit, which is merely a contribution to overhead. That job will pay our electric bill for one month. That's how much we made on it.....the electric bill. To get these jobs at these low prices, we often tell people our low price doesn't mean low quality. At this point in time, I see market pricing as a better way to get digital color business......not 45% discounted from Kinkos. And hey, if Kinkos is the gold standard on THIS list, which it is..... your customers and prospects see them that way, too. Larry From mail at myprinter.biz Thu Aug 2 15:06:24 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 2 15:06:54 2007 Subject: [PrintOwners] kinkos dispelling pricing myth In-Reply-To: <494022.20891.qm@web83825.mail.sp1.yahoo.com> Message-ID: My Muncie, IN, Kinkos doesn't offer 80# gloss text--substituting 32# text gloss. buf Buf - If I understand paper weights correctly, 80# text and 32# text are the nearly identical weights, just expressed differently. As an example, 60# offset weighs 89 g/m squared, while 24# writing weighs 90 g/m squared. The difference is just a tad over 1%. I think it goes like this: 20# bond equates to 50# offset, 24# "writing" equates to 60# offset, 28# whatever equates to 70# text or offset, and 32# and 80# are also near equals, with "offset weight" going up by 10#s for every 4# increase in the "non-offset" equivalent. ...but I could easily be wrong. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Carolyn Grieves Sent: Thursday, August 02, 2007 2:36 PM To: PrintOwners@printweb.org Subject: [PrintOwners] kinkos dispelling pricing myth ***** This is a PrintOwners List Message ***** I only have one Kinko's in my area --next nearest one is 45 miles away in Indianapolis. My Muncie, IN, Kinkos doesn't offer 80# gloss text--substituting 32# text gloss. All the other specs are the same--file provided, 2m, 8.5x11 finished size, 4/4, letterfold. My price ......is........$2,671.20.....after my ...........$2,000 discount. Now, if I'd use laser paper, my price would be $2,141.21 after my $2,000 discount. What a deal!!!!! So since I had that $2,000 leftover that I hadn't spent, I decided to go shopping at Kinkos in Indianapolis. Their price was exactly the same $2,671.20 except no mention of discount or substituting the paper. buf Carolyn Buffy Grieves Printing Creations, Inc. Printing | Mailing | Posters | Promotional Products 2204 S. Vine St., Yorktown IN 47396 carolyn@printingcreations.com www.printingcreations.com 765-759-8585 765-759-8773 fax PrintImage International Award Winners: Annual Reports, Newsletters, Best Use of Paper. Celebrating 24 Years of Professional Quality Authorized Adobe Solutions Network Provider & Microsoft Publisher Solutions Provider _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mark at pipsturgeonbay.com Thu Aug 2 15:07:59 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Thu Aug 2 15:09:19 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <00c801c7d531$ccdf5290$1a01a8c0@Leah> References: <000001c7d50b$64d7a880$6600a8c0@Tom><98f5b19a0708020715j75184ecvea17a9418d5ef6d3@mail.gmail.com> <00c801c7d531$ccdf5290$1a01a8c0@Leah> Message-ID: I believe their price for unlimited variable fields is now around $5,000. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Havens Printing and Copy Shop Sent: Thursday, August 02, 2007 1:20 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Variable Data - Serious Help Needed! ***** This is a PrintOwners List Message ***** Can someone clue me in on the price range for Print Shop Mail? I have studied their website every way but up on Sunday and can not find if it is FREE, $50.00 or $500.00. I suspect it might be on the higher end since they hide the price so well. Thanks, Austin Havens E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07850 http://www.pctools.com/spyware-doctor/ From mark at pipsturgeonbay.com Thu Aug 2 15:10:33 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Thu Aug 2 15:11:49 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: References: <98f5b19a0708021053j57265d5bxe1ca6f4e118dab45@mail.gmail.com> Message-ID: If I remember correctly, Kinkos used to advertise .02 copies, but they didn't say that the price was only the week between Christmas and New Years. People only remembered .02 copies. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of mail@myprinter.biz Sent: Thursday, August 02, 2007 1:44 PM To: Discussion List for Printing Business Owners Only Subject: RE: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** But I believe it's their $50 million or more in annual advertising expenditure that is what they do "right." nothing more. If you can learn anything from that that you can put to use, I hope you'll share it. Michael Vogel Michael - I think you're 100% correct. Even proven theft from customers can be - and has been - overcome with a sufficiently large advertising budget. Midas Muffler's still around, despite a corporate culture that suggested replacing things that didn't need replacing as a way to increase profits. That was widely reported in the media several years ago, but has been overcome (read that as "overwhelmed") by "Trust the Midas touch" ads that run everywhere, almost endlessly (in a real-life emulation of George Orwell's book, 1984). Another example is Sears Auto Centers. Some years ago, a manufacturer that had sold them equipment to "re-round" tires (buy using precision equipment to take off "high spots") was doing routine maintenance and found that the metered usage on the machines was far less than what invoices for usage on them would have justified. The reason was simple: Sears was charging customers for something that was never done. That, too, was widely reported in the media, but you'd never know something like that had occurred by listening to Sear Auto Repair advertising: "Today, Sears is the most trusted name in automotive repair." Yes, and Kinko's is the low-price leader, offering high quality, full color printing produced by committed full-time professionals. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Michael Vogel Sent: Thursday, August 02, 2007 1:53 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices ***** This is a PrintOwners List Message ***** On 8/2/07, Robert Stor wrote: > > It's easy to laugh at K. > > On the other hand, they grew to 1000+shops, they do 2 BILLION+ per > year, and they get people in all day who pay their prices. > I would suggest that we some things to learn here. I'm totally with you on that, Bob. They do suck a huge amount of money out of every market they're in. But I'd love to know how many of these jobs they get. I just don't have a whole lot of luck getting jobs when I quote $1700 high on a $900 job. But I believe it's their $50 million or more in annual advertising expenditure that is what they do "right." nothing more. If you can learn anything from that that you can put to use, I hope you'll share it. Meanwhile, I think John Stewart has a great idea in looking for a marketing angle to this pricing differntial. Kinkos - TAKE 3 This one from a mile away in Orange, CT: This is how Clover gave me the quote: "The price is $4,460.33. "Your discount is two thousand. "Sales tax is $147.60. "So you pay $2,607.63" I asked for a breakdown, and she found a mistake: "The price is $4,520. "Your discount is two thousand. "Sales tax is $151.20 "Your new price is $2,671.20" ($2520 for the copies, $60 folding). I seriously think we ought to extend this exercise to a few other items, and, if the huge price disparity between K and the rest of the printing world holds, find a way to make something of this news. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07850 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07850 http://www.pctools.com/spyware-doctor/ From prtquick at eos.net Thu Aug 2 15:51:10 2007 From: prtquick at eos.net (Scott Finke) Date: Thu Aug 2 15:25:25 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> References: <98f5b19a0708020929k64c0a704n98c52f2dde246fae@mail.gmail.com> <98f5b19a0708020957i65bcc78bg1fcae21405e2b20c@mail.gmail.com> <46B21480.1050402@copycats.com> <98f5b19a0708021115w78a3f5e1j377e21f6538dbac7@mail.gmail.com> Message-ID: Maybe I'll have to send Gail into "deep cover" and have her get a job at Kinkos! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 2, 2007, at 2:15 PM, Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/2/07, Scott Finke wrote: >> >> Yeah, I was shocked how high their prices were, but just think how >> often they get those jobs at that price! > > I'd really like to know if they do, Scott, or if the job we're quoting > is way outside their typical realm. > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From tammie at macombprinter.com Thu Aug 2 15:22:42 2007 From: tammie at macombprinter.com (Tammie at Quickprinters) Date: Thu Aug 2 15:25:44 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: Sorry if someone has said this already. I really like Fusion Pro. I think it will do what you are trying to do and is only $399. http://www.printable.com/ Tammie Tammie Speer, owner **************** Tammie@MacombPrinter.com ______________________________ QUICKPRINTERS & SIGNS EXPRESS 1120 East Jackson Street ? Macomb, IL 61455 ? 309.833.5250--fax 833.3123 http://www.macombprinter.com/ A Vinyl Sign Business will fit well in your print shop! Want to know how to add a new Profit Center? http://www.SignShopinaPrintShop.com/ Or call for a FREE CD full of information. ______________________________ > ***** This is a PrintOwners List Message ***** > > We're having real problems figuring out this variable data stuff! (Sent to a > Xerox Docucolor 2045 with Creo rip). > > No problems with merging and printing one-up stuff, the problem comes when > we have to print two sided jobs multiple up. For instance, setting up > postcards eight-up on an 11 x 17 where both sides of each postcard contain > variable data. My prepress person tells me it can't be done in InDesign. > > > > Any advice would be appreciated. What programs do you all use to do this > sort of work? > > > > Thanks! > > Tom King > King Printing From John at mpcny.com Thu Aug 2 16:36:22 2007 From: John at mpcny.com (John Henry) Date: Thu Aug 2 16:36:34 2007 Subject: [PrintOwners] New Quark program for printers Message-ID: <002301c7d544$ca089140$5e19b3c0$@com> Some of you may have heard about this yet. Quark will be doing even more for printers in the next few months, stay tuned. Here is information about a new program that software provider Quark rolled out Aug 1st to further support printers. The QuarkAlliance Output Provider Program delivers new benefits to new and existing members of QuarkAlliance?s output provider group. (QuarkAlliance was established to extend technical support, product and program discounts.) Output providers profit from QuarkAlliance New program offers exclusive benefits Quark knows that its success depends on a commitment to output providers and to print as a medium. Complimentary software, product discounts, and priority technical support ensure that QuarkAlliance? output providers achieve the highest level of success working with files and meeting difficult deadlines. The program offers early beta access to output providers so that they can contribute their valuable feedback to Quark's ? R&D team during software development phases. Output providers also participate in print-beta cycles by printing test files to each of their output devices and returning the finished pieces to Quark. As of August 1st, Quark is pleased to offer exclusive benefits for output providers, including: $100 off QuarkAlliance enrollment fee Complimentary copy of QuarkXPress? 7 with authorized partner enrollment Complimentary copy of Quark Print Collection with authorized partner enrollment Future trainings on Quark Print Collection and Job Jackets Escalated technical support Discounts on additional software purchases To find out about all of the benefits of the QuarkAlliance program for output providers, click here. Creating printer's spreads can be easy. Learn how. X-Ray Magazine ? touted as the definitive source for all things Quark ? extends its scope and provides Quark? users with an in-depth review of both applications and XTensions? software that convert reader's spreads to printer's spreads. The article?s introduction, written by QuarkAlliance Director Cyndie Shaffstall, touches on a topic that each of us faces more and more often: Web versus print. In Ralph Eberhard?s review beginner's receive a basic lesson on impositioning and are exposed to the vernacular through a detailed glossary. Advanced users with high-end product demand will appreciate the detailed look inside each feature set. The review compares the strengths and limitations of: Quark Print Collection for QuarkXPress and Acrobat Bookletizer for QuarkXPress Imposing and Imposing Plus for Acrobat INposition Lite for QuarkXPress INposition (stand-alone application) Dynastrip Whether you are the casual SOHO user printing your group's newsletter or a commercial print shop servicing book publishers, one of these products will likely meet your demands for printer's spreads software. Click here to read the article. For more information on the QuarkAlliance program, contact cshaffstall@quark.com. If you would like to subscribe to X-Ray Magazine, click here. To find the local distributor of the XTensions software mentioned in this article, click one of the links in the Find out more! section to the right. www.quark.com John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/931 - Release Date: 8/1/2007 4:53 PM From k_graham at hotmail.com Thu Aug 2 16:37:41 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Thu Aug 2 16:37:58 2007 Subject: [PrintOwners] Quark and Imposition References: <057a01c7d534$e2be81a0$6a1da8c0@BIGdell> Message-ID: > > Hello, > > Can Quark 7.2 take an 8.5x11 20 page newsletter and impos the sheets to > 11x17 like InDesign does? > If using a PC you could by a consumer Imposition program called ClickBook from Blue Squirrel software for about $50.00. You can try a demo first, and call for support if needed. The demo will print a watermark across the sheets but once you have it figured then buy it to get rid of the watermark. We have an Imposition program that came with our Fiery but it won't for instance do little 2 or 4 up pocket size books 3.5x5.5 so we purchased ClickBook as it worked and was paid for in 1 job. If sending to a copier its best to create a copier instance with preferences set to Duplex. Also if things don't work after the initial install go into the Start menu and find the application, there is a "install driver link there". Advantage of this program is it acts as a printer driver which you select so you can impose out of any program you can print from. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From slb at inkspot.net Thu Aug 2 16:49:42 2007 From: slb at inkspot.net (Steve Blatman) Date: Thu Aug 2 16:49:54 2007 Subject: [PrintOwners] Quark and Imposition In-Reply-To: Message-ID: <46B20B26.16226.18D1B89@slb.inkspot.net> I believe you could also choose to output as a pdf, and impose with Quite Imposing... Steve > > > > > Hello, > > > > Can Quark 7.2 take an 8.5x11 20 page newsletter and impos the sheets to > > 11x17 like InDesign does? > > > > If using a PC you could by a consumer Imposition program called ClickBook > from Blue Squirrel software for about $50.00. You can try a demo first, and > call for support if needed. The demo will print a watermark across the > sheets but once you have it figured then buy it to get rid of the watermark. > > We have an Imposition program that came with our Fiery but it won't for > instance do little 2 or 4 up pocket size books 3.5x5.5 so we purchased > ClickBook as it worked and was paid for in 1 job. > > If sending to a copier its best to create a copier instance with preferences > set to Duplex. Also if things don't work after the initial install go into > the Start menu and find the application, there is a "install driver link > there". > > Advantage of this program is it acts as a printer driver which you select so > you can impose out of any program you can print from. > > Ken Graham ken@communityprinters.com > CommunityPrinters.com > 1020-103 ave. Dawson Creek BC > V1G 2G5 250.782.7108 > Skype.com voice address grahams,ken-erika > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > __________ NOD32 2433 (20070802) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From robin at protypeonline.com Thu Aug 2 17:10:08 2007 From: robin at protypeonline.com (Robin Niewold) Date: Thu Aug 2 17:10:18 2007 Subject: [PrintOwners] NAQP Fall Conference - Rooms? Message-ID: <23AC2EB6-89AF-4B47-9480-E44EB867A821@protypeonline.com> WANTED: non-smoking female attending the NAQP Conference, Chicago, September to share a room? Another non-smoking female printing business owner from Montana is looking for a roommate to cut down on expenses. contact: jodieb@blackfoot.net Pyramid Printing Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From kathy at mpcny.com Thu Aug 2 17:18:00 2007 From: kathy at mpcny.com (Kathy Henry) Date: Thu Aug 2 17:18:17 2007 Subject: [PrintOwners] NAQP Fall Conference - Rooms? In-Reply-To: <23AC2EB6-89AF-4B47-9480-E44EB867A821@protypeonline.com> References: <23AC2EB6-89AF-4B47-9480-E44EB867A821@protypeonline.com> Message-ID: <011501c7d54a$9b61e9d0$017ba8c0@mpcnycore> Wow, Robin is now the Dr. Phil of NAQP! Kathleen Henry Mitchell Printing & Mailing kathy@mpcny.com 125 East First Street PO Box 815 Oswego, NY 13126 (315) 343-3531 (315) 343-3577 (fax) (315) 532-0943 (cell) -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Robin Niewold Sent: Thursday, August 02, 2007 5:10 PM To: printowners printowners Subject: [PrintOwners] NAQP Fall Conference - Rooms? ***** This is a PrintOwners List Message ***** WANTED: non-smoking female attending the NAQP Conference, Chicago, September to share a room? Another non-smoking female printing business owner from Montana is looking for a roommate to cut down on expenses. contact: jodieb@blackfoot.net Pyramid Printing Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/931 - Release Date: 8/1/2007 4:53 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/931 - Release Date: 8/1/2007 4:53 PM From ahavens at sbcglobal.net Thu Aug 2 18:32:26 2007 From: ahavens at sbcglobal.net (Havens Printing and Copy Shop) Date: Thu Aug 2 18:31:02 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! References: <000001c7d50b$64d7a880$6600a8c0@Tom><98f5b19a0708020715j75184ecvea17a9418d5ef6d3@mail.gmail.com><00c801c7d531$ccdf5290$1a01a8c0@Leah> Message-ID: <011501c7d555$01899a00$1a01a8c0@Leah> Thanks, It would have been nice to get an idea of its cost before spending so much time in dead ends. Austin ----- Original Message ----- From: "Mark Lake" To: "'Discussion List for Printing Business Owners Only'" Sent: Thursday, August 02, 2007 2:07 PM Subject: RE: [PrintOwners] Variable Data - Serious Help Needed! > ***** This is a PrintOwners List Message ***** > > I believe their price for unlimited variable fields is now around $5,000. > > Mark Lake > PIP Printing > 368 Jefferson Street > Sturgeon Bay, WI 54235 > 920.743.7370 920.743.4633 Fax > www.pipsturgeonbay.com > Mark@pipsturgeonbay.com > > To send a file to us, please use the link below > http://www.pip.com/Center/SendFile.asp?AddressID=845 > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Havens Printing and > Copy Shop > Sent: Thursday, August 02, 2007 1:20 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Variable Data - Serious Help Needed! > > ***** This is a PrintOwners List Message ***** > > Can someone clue me in on the price range for Print Shop Mail? I have > studied their website every way but up on Sunday and can not find if it is > FREE, $50.00 or $500.00. I suspect it might be on the higher end since > they > hide the price so well. > Thanks, > > Austin Havens > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) > Database version: 5.07850 > http://www.pctools.com/spyware-doctor/ > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From wayne at printingonline.com Thu Aug 2 18:30:58 2007 From: wayne at printingonline.com (Wayne Yada) Date: Thu Aug 2 18:31:19 2007 Subject: [PrintOwners] Pyxis Network Meetings at Owners Conference In-Reply-To: <011501c7d54a$9b61e9d0$017ba8c0@mpcnycore> References: <23AC2EB6-89AF-4B47-9480-E44EB867A821@protypeonline.com> <011501c7d54a$9b61e9d0$017ba8c0@mpcnycore> Message-ID: <007001c7d554$cd0f4e50$a600a8c0@Wayne> For those of you not aware, there is a breakout group of NAQP called the "Pyxis Network", and we are a group of members whose annual sales volume is $2.5 million or greater. We network year-round via direct contact as well as a listserv, but meet in person at the NAQP Conferences. Although we enjoy some of the general sessions with all members, we spend a considerable amount of time, meeting together, and discussing items that generally are of more concern to larger printers. The upcoming Chicago Owners Conference will be no exception. We have sent the following message to existing members, but felt it would also be a good idea to post it on the PrintOwners List. I have also been authorized by NAQP to offer member rates for the conference (either regular or pyxis) to any non-NAQP member on this listserv (that's a hundred-dollar savings, so please take advantage of it)! So be sure to mention that discount when registering. Anyway, here is the Pyxis letter: Although there have been rumors to the contrary, there WILL be a Pyxis Network meeting to be held in conjunction with the upcoming Owners Conference that will be held September 6 ? 9 at the Hotel InterContinental in downtown Chicago. Additionally, the Graph Expo Show opens at 10 am on Sunday, September 9 at the McCormick Place Complex. If you are planning to go to the Conference, be sure to register by the end of the day on Monday, August 6, as the fees will go up by $100 the next day. Also the hotel room block is set to expire on the same day so get it all taken care of as soon as possible. Once the hotel makes us release the rest of the block, the availability and rates of the rooms are no longer guaranteed. As you may have heard, there will be a change in the Pyxis format this time and Mitch Evans will not be facilitating our program. Rather, NAQP has made a few changes to the format this year that will allow us to 1) participate along with the regular membership in the strong morning programming, ?2) hold our own peer-to-peer networking and discussions focused on pressing challenges we each face in our business everyday in the afternoons, and 3) pay less than previously to participate in the Pyxis program! I have volunteered to serve as the facilitator for the afternoon discussions and can use your help in identifying the critical topics we want to discuss during the set aside time for Pyxis. For example, we will probably keep the ever popular Marketing Idea Exchange where everyone has the opportunity to share their best marketing idea/campaign from the past year (bring samples) with the top two ideas, as voted on by the Pyxis members, eligible for cash prizes. Another discussion topic suggested by one member is ?What is the biggest challenge facing your business today?. You get the idea. Let me know what specific or general topic you would like us to put on the agenda. The unique value of the Pyxis program has always been having another 20-30 printers just like you in the room to use as your advisors or sounding board. We want to return to that format again this year. As usual, the Conference will begin on Thursday night (9/6) with the Welcome Reception, have the educational sessions all day Friday and Saturday and close with a breakfast on Sunday before we either head home or over to the show floor. Here is a link to the conference brochure where you will find all the necessary information on the conference program, the hotel and the link to get your free Graph Expo Badge: http://www.printimage.org/conf_prog/owners_conf.html. The Pyxis conference member registration fees are as follows: - Early-bird Pyxis (register through August 6) - $695/$600 for additional person from same firm - August 7 and Later - $795/$700 for additional person from same firm ?SO REGISTER NOW to save $100. You can register by for the conference by doing one of the following: 1) Calling the NAQP office at 800.234.0040 ? Operators are standing by. (Christina, Tammy, Barb and even Steve) 2) Completing and faxing the form to the office 3) Register online by following the link on the NAQP website above I hope to see you there. It promises to be a great conference! You may email me directly (wayne@printingonline.com), or simply respond to this listserv. Wayne Yada, President Premier Color Graphics, Inc. 324 S. Santa Fe Ave. Visalia, CA 93292 559-625-8606 wayne@printingonline.com www.printingonline.com From mv.sirspeedy at gmail.com Thu Aug 2 18:54:09 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 2 18:54:14 2007 Subject: [PrintOwners] Variable Data - Serious Help Needed! In-Reply-To: <011501c7d555$01899a00$1a01a8c0@Leah> References: <000001c7d50b$64d7a880$6600a8c0@Tom> <98f5b19a0708020715j75184ecvea17a9418d5ef6d3@mail.gmail.com> <00c801c7d531$ccdf5290$1a01a8c0@Leah> <011501c7d555$01899a00$1a01a8c0@Leah> Message-ID: <98f5b19a0708021554n7d772b61i2da5ab28eadcc879@mail.gmail.com> On 8/2/07, Havens Printing and Copy Shop wrote: > > It would have been nice to get an idea of its cost before spending so much > time in dead ends. Austin, I don't know if PrintShop Mail is still priced as it used to be -- like a click charge for the number of records you want to process -- but I bought mine a few years back, from Konica, at what I recall was a discounted price of around $1000 for 200,000 records. My vahue recollection of the cost of the unlimited version is that it was around $2500 (don't take my word for it). Given the lower cost alternatives available today, I would be surprised if it is still priced that way. If it is, I'd be interested in what Fusion Pro does NOT do that PSM does do, making the latter worth so much more. We have PSM and have no complaints, but I'm bound to run out of allotted recods soon (I haven't checked by "clicks" lately), and I want to know whther to re-up or switch to Fusion Pro. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From robin at protypeonline.com Thu Aug 2 20:00:31 2007 From: robin at protypeonline.com (Robin Niewold) Date: Thu Aug 2 20:00:26 2007 Subject: [PrintOwners] KM500 Fuser Problems - National? Message-ID: <8BFDD5BE-C0DC-42C9-8BAD-8BDBA0047C6E@protypeonline.com> "We'd ALL benefit! If only KM would listen." Simon and others, both Chuck Slaughter and Tom Weiss from KM will be in Chicago during the NAQP conference...last year they were at the vendor showcase and I'm embarrassed to say, I was so busy visiting and picking the brains of other printers, I have no idea if they were one of the vendors. HOWEVER, I did get to sit down with the two of them for a drink and a visit. At that time, I shared with them my opinion that if they provided their printing customers with marketing materials to help them grow their digital printing business, it would be a win-win situation. I told them Xerox did some of this -- they fained interest, blew some smoke up my pant leg and went on their merry way! But, I got back at them for blowing that smoke -- had a bad C500 demo they had to remove -- then after a painful 6 months with the KM6500 -- well, it is gone and I got 100% of money back -- LOVING our Ikon CPP650! Soooo, maybe you dissatisfied C500 owners could converge and have an impact -- strength in numbers! Good Luck! Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From melissa at mykwikkopy.com Fri Aug 3 07:58:47 2007 From: melissa at mykwikkopy.com (Melissa Uber) Date: Fri Aug 3 07:59:03 2007 Subject: [PrintOwners] Quark and Imposition In-Reply-To: <46B20B26.16226.18D1B89@slb.inkspot.net> Message-ID: <004401c7d5c5$a62ed870$3e00000a@Melissa> If it's Mac then Bookletizer is a "make booklet" extension that we use; very easy, 99.00 Melissa Uber Kwik Kopy Printing 20 W Third St Jamestown, NY 14701 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Steve Blatman Sent: Thursday, August 02, 2007 4:50 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Quark and Imposition ***** This is a PrintOwners List Message ***** I believe you could also choose to output as a pdf, and impose with Quite Imposing... Steve > > > > > Hello, > > > > Can Quark 7.2 take an 8.5x11 20 page newsletter and impos the sheets to > > 11x17 like InDesign does? > > > > If using a PC you could by a consumer Imposition program called ClickBook > from Blue Squirrel software for about $50.00. You can try a demo first, and > call for support if needed. The demo will print a watermark across the > sheets but once you have it figured then buy it to get rid of the watermark. > > We have an Imposition program that came with our Fiery but it won't for > instance do little 2 or 4 up pocket size books 3.5x5.5 so we purchased > ClickBook as it worked and was paid for in 1 job. > > If sending to a copier its best to create a copier instance with preferences > set to Duplex. Also if things don't work after the initial install go into > the Start menu and find the application, there is a "install driver link > there". > > Advantage of this program is it acts as a printer driver which you select so > you can impose out of any program you can print from. > > Ken Graham ken@communityprinters.com > CommunityPrinters.com > 1020-103 ave. Dawson Creek BC > V1G 2G5 250.782.7108 > Skype.com voice address grahams,ken-erika > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > __________ NOD32 2433 (20070802) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From priorityprinting at comcast.net Fri Aug 3 09:30:36 2007 From: priorityprinting at comcast.net (priorityprinting@comcast.net) Date: Fri Aug 3 09:30:58 2007 Subject: [PrintOwners] Color Copy Paper Message-ID: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> We have always used a 28# color copy paper as our standard product for color copies. However, I see that several of the other printers in the area are using 20# as their standard paper for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Guess I will take a field trip to find out. Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 From mark at pipsturgeonbay.com Fri Aug 3 09:42:32 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Fri Aug 3 09:43:48 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: 28# Hammermill Color Copy Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of priorityprinting@comcast.net Sent: Friday, August 03, 2007 8:31 AM To: printowners@printweb.org Subject: [PrintOwners] Color Copy Paper ***** This is a PrintOwners List Message ***** We have always used a 28# color copy paper as our standard product for color copies. However, I see that several of the other printers in the area are using 20# as their standard paper for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Guess I will take a field trip to find out. Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07860 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07860 http://www.pctools.com/spyware-doctor/ From keli at parchmentpress.net Fri Aug 3 09:54:43 2007 From: keli at parchmentpress.net (Keli of Coxsackie) Date: Fri Aug 3 09:54:46 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <46B333A3.8050209@parchmentpress.net> For paying customers - yes - 28# color copy paper is the standard. Since we are an inplant our customers and friends that do not care just have regular 20# copy paper! I keep both in the machine! later, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com priorityprinting@comcast.net wrote: > ***** This is a PrintOwners List Message ***** > > We have always used a 28# color copy paper as our standard product for color copies. However, I see that several of the other printers in the area are using 20# as their standard paper for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Guess I will take a field trip to find out. > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > From mail at myprinter.biz Fri Aug 3 09:57:48 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Fri Aug 3 09:58:21 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: Just called the nearest Kinko's, and their standard is 28# laser. 20# bond is our default, but we'll use whatever our customers want to buy. We upgrade to 24#, 28# or 32# when we want better quality and/or the client is willing to pay for it. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of priorityprinting@comcast.net Sent: Friday, August 03, 2007 9:31 AM To: printowners@printweb.org Subject: [PrintOwners] Color Copy Paper ***** This is a PrintOwners List Message ***** We have always used a 28# color copy paper as our standard product for color copies. However, I see that several of the other printers in the area are using 20# as their standard paper for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Guess I will take a field trip to find out. Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From kellycrom at gmail.com Fri Aug 3 10:14:13 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Fri Aug 3 10:13:46 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <012101c7d5d8$9215c160$6d01a8c0@KELLY> We have always used 24#. We only have a couple customers who ask for heavier. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of > priorityprinting@comcast.net > Sent: Friday, August 03, 2007 8:31 AM > To: printowners@printweb.org > Subject: [PrintOwners] Color Copy Paper > > ***** This is a PrintOwners List Message ***** > > We have always used a 28# color copy paper as our standard > product for color copies. However, I see that several of the > other printers in the area are using 20# as their standard > paper for color copies. I am curious what other members are > using for color copy paper? I am also wondering what Kinko's > and the other big boxes use? Guess I will take a field trip > to find out. > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From dana at landmarkimpressions.com Fri Aug 3 10:25:13 2007 From: dana at landmarkimpressions.com (dana) Date: Fri Aug 3 10:22:06 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <00bd01c7d5da$1b85aa40$fa01a8c0@KwikKopyPrinting.LAN> We run 80lb and 100lb coated text as our standard in our digital press (color copier). We have always try to sell color copies as digital color prints. We use coated paper as our standard to feed into the perception that customers have that good quality color is done on coated sheets just as it is done on an offset. Thus what they are getting off our "color copiers" is offset quality work. Besides 90% of our customers don't know or care what machine there work is run on. They want it on time, at a fair price, and with perceived quality. Dana Wilson Landmark Impressions 35 Industrial Parkway Woburn, MA 01801 Phone: 781-569-0297 Fax: 781-569-0419 cell: 781-710-7609 www.landmarkimpressions.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of priorityprinting@comcast.net Sent: Friday, August 03, 2007 9:31 AM To: printowners@printweb.org Subject: [PrintOwners] Color Copy Paper ***** This is a PrintOwners List Message ***** We have always used a 28# color copy paper as our standard product for color copies. However, I see that several of the other printers in the area are using 20# as their standard paper for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Guess I will take a field trip to find out. Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From sos at olympus.net Fri Aug 3 10:29:06 2007 From: sos at olympus.net (Dan Huntingford) Date: Fri Aug 3 10:28:45 2007 Subject: [PrintOwners] Color Copy Paper References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <03c501c7d5da$a6159e90$0300a8c0@DANIEL> ----- Original Message ----- From: > We have always used a 28# color copy paper as our standard product for > color copies. However, I see that several of the other printers in the > area are using 20# as their standard paper for color copies. I am curious > what other members are using for color copy paper? I am also wondering > what Kinko's and the other big boxes use? Guess I will take a field trip > to find out. ======================= We use 28 lb. Exact Color Copy. It run great, cracks just a bit when you fold it though. We also stock 32 lb. and run lots and lots of 80 lb matte coated cover, also stocking 100 lb and 12 point Kromekote C1S. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From cpurvine1 at cox.net Fri Aug 3 10:29:31 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Fri Aug 3 10:29:47 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <006d01c7d5da$b6ec3a30$0300a8c0@corapurvine> I use whatever the customer is willing to pay for. I use 20# as standard, but also offer 24 and 28# for double-sided or heavy coverage projects. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From mv.sirspeedy at gmail.com Fri Aug 3 11:15:52 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Fri Aug 3 11:16:03 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <98f5b19a0708030815s772e586ayb6b22cfe06524cef@mail.gmail.com> On 8/3/07, priorityprinting@comcast.net wrote: > ***** This is a PrintOwners List Message ***** > > We have always used a 28# color copy paper as our standard product for color copies. I am curious what other members are using for color copy paper? I am also wondering what Kinko's and the other big boxes use? Like most, our default for color prints has always been 28# (Hamm'l Color Copy Paper), and nominally, still is. But so much of what we now do in color consists of documents containing varying amounts of "business" color graphics, typically multiple original booklets, manuals, etc. Our default for these has become a 24/60# opaque (we use Navigator). Digital color printing having evolved as it has, we run more 24# and 80-100# coated text and cover than we do the old standard 28#. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From char at themasterspress.com Fri Aug 3 11:22:07 2007 From: char at themasterspress.com (Charlene Sims) Date: Fri Aug 3 11:20:34 2007 Subject: [PrintOwners] Report Cover In-Reply-To: <000801c7cfd1$d7d05e20$042967d3@kp4> References: <000801c7cfd1$d7d05e20$042967d3@kp4> Message-ID: <003b01c7d5e2$1687eb40$0b01a8c0@CharXP> Linda I have gotten some frost covers from Spiral Binding ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Linda Baribeau Sent: Thursday, July 26, 2007 5:11 PM To: printowners@printweb.org Subject: [PrintOwners] Report Cover ***** This is a PrintOwners List Message ***** Good Evening, I need a source for a poly frosted report cover. Measures 9 x 11". Any ideas? Thanks........Linda Linda Baribeau Paragon Printing & Graphics, Inc. 2041 West Mill Road Glendale, WI 53209 Ph. 414-332-2080 Fax 414-964-3299 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From slb at inkspot.net Fri Aug 3 11:25:39 2007 From: slb at inkspot.net (Steve Blatman) Date: Fri Aug 3 11:26:27 2007 Subject: [PrintOwners] Fusion Pro manuals - first lot In-Reply-To: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <46B310B3.10980.58ACD2B@slb.inkspot.net> Tom, Here (in this and a few more emails) are the Fusion Pro manuals. Steve Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From slb at inkspot.net Fri Aug 3 11:34:45 2007 From: slb at inkspot.net (Steve Blatman) Date: Fri Aug 3 11:35:03 2007 Subject: [PrintOwners] oops In-Reply-To: <46B310B3.10980.58ACD2B@slb.inkspot.net> References: <000001c7d50b$64d7a880$6600a8c0@Tom> Message-ID: <46B312D5.13677.51607@slb.inkspot.net> Well, I've now done it again. My last email was intended as a private posting, not a list posting. Sorry about that... Steve Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From ssheers at sheergraphics.com Fri Aug 3 12:28:17 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Fri Aug 3 12:31:03 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <20070802145930.0B9CFA2FDEA@rb.enter.net> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> Message-ID: <4e5d0ce6967049dae6080bbf5401840b@sheergraphics.com> Today at 9.40 a.m. I visited the closest Kinkos a few miles away. Our local KM technician, who knows me well, was working on a machine, so I hurried across the floor with my bowed head turned in the opposite direction pretending to admire the expansive display of inactive machines sitting atop the broadloom. How I wished I had Gordon Liddy's hirsute upper lip or Howard Hunt's toupee. Feigning naivety, I asked for some flyers (identical specifications to those of John Stewart's), but couched in terms such as 'shiny paper', 'color on both sides' and 'needs to fit into an envelope'. I was careful not to speak loudly since my voice could be easily recognized by the technician busy replacing fuser rollers. The third assistant in the premises empty of other customers was able to take my request. 1) The ONLY paper offered for 4/4 with folding was 80lb gloss text. The assistant did not know the basis weight, despite it being printed on a sample in the 'Sample Book'. 2) 'Print Ready' file to be supplied by me 3) Pick up of file and delivery of product not included 4) Ready within 24 hours of me delivering file 5) The price was $2.33 each without folding I then was asked how many. "Two thousand", I replied. "Oh, then there's a $2,000.00 discount". "Wonderful", I said, thankful I didn't have to wink at the 50 something platinum blonde with waist length hair. "I'll print out a bid", the blonde (?) replied. When the BID, not quotation, was printed it only included folding for ONE sheet. The hand written alteration clarified the BID. So here it is: 2,000 FS C D 8.5x11 TxtGl @ $2.33 = $4,660.00 Quantity discount $2,000.00 2,000 Folding per Sheet @ $0.03 = 60.00 Total $ 2,720.00 plus tax I have the printed FK bid to compare with our $821 to $933 (including tax, pick up and delivery) estimated selling price - for those who appreciate documentary evidence. Now, if I have time for amusement, I'll visit another FK store a few more miles away. Can anyone lend me a mustache and wig? >> ... at a local ;. File was provided and calls for 2M >> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, >> letter >> fold. No bleeds. Total price from Kinkos: $1,632.40. >> >> The results of our survey revealed the following: >> >> Average Price $899.07 >> Median Price was $856 >> >> ... shop this job at about 6-8 different Kinko's around the country... >> I will then, once again, consolidate and compare the two sets of >> numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From gerrye at porathprintsource.com Fri Aug 3 14:09:52 2007 From: gerrye at porathprintsource.com (Gerry Engelhart) Date: Fri Aug 3 14:10:13 2007 Subject: [PrintOwners] OfficeMax Message-ID: <00e001c7d5f9$7d44eab0$6800000a@Engelhart> Now this is going to be an interesting development and, in my opinion, has more of an impact on our industry than the Kinko's issue! Gerry Engelhart Porath PrintSource P. 216-626-0060 F. 216-626-0061 VistaPrint to Set Up Shop in OfficeMax (08/03/2007) Online printing giant VistaPrint announced a partnership with OfficeMax to offer its printed products in OfficeMax stores nationwide via in-store kiosks. OfficeMax customers will be able to design and order full-color printed products, such as business cards, brochures, postcards and notecards. Products can be delivered in as little as three business days. The roll out is expected to be completed this fall. "Our customers have always been able to order their business cards and stationery through OfficeMax ImPress however, the customer could only see their selections in a catalog," says Brian Norris, senior VP of OfficeMax ImPress. "We found that early tests of the VistaPrint Retail Solution suggest that our customers like the application and are pleased with the quality and cost of the product." VistaPrint reported Q4 revenues increased 60% to $72.5 million compared to the prior year, while net income slipped from $5.6 million to $5.4 million. Full-year revenue climbed 68% to $255.9 million compared to $152.1 million a year earlier; net income for the year was $27.1 million compared to $19.2 million The company also reported that a German court ruled in favor of its patent infringement suit against print24 GmbH and unitedprint.com AG. VistaPrint sued two Taylor Corp. units, in May, for patent infringement. (e-GAM 5/16/07) From sgfinke at fuse.net Fri Aug 3 14:26:34 2007 From: sgfinke at fuse.net (Scott Finke) Date: Fri Aug 3 14:16:32 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <4e5d0ce6967049dae6080bbf5401840b@sheergraphics.com> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> <4e5d0ce6967049dae6080bbf5401840b@sheergraphics.com> Message-ID: <93D306B1-2905-407B-B166-283D0D5D4F54@fuse.net> Simon, it's a good thing that you don't have a distinctive voice or anything... Would someone please email me the specs again? I accidentally deleted them and I can try two Kinkos this weekend, one on a trip to Pittsburgh. Gail Finke Brentwood PRinting & Envelope Inc. 8630 WintonRoad Cincinnati, Ohio 45231 www.brentwood-printing.com On Aug 3, 2007, at 12:28 PM, Simon Sheers wrote: > ***** This is a PrintOwners List Message ***** > > Today at 9.40 a.m. I visited the closest Kinkos a few miles away. > Our local KM technician, who knows me well, was working on a > machine, so I hurried across the floor with my bowed head turned in > the opposite direction pretending to admire the expansive display > of inactive machines sitting atop the broadloom. How I wished I had > Gordon Liddy's hirsute upper lip or Howard Hunt's toupee. > > Feigning naivety, I asked for some flyers (identical specifications > to those of John Stewart's), but couched in terms such as 'shiny > paper', 'color on both sides' and 'needs to fit into an envelope'. > I was careful not to speak loudly since my voice could be easily > recognized by the technician busy replacing fuser rollers. > > The third assistant in the premises empty of other customers was > able to take my request. > > 1) The ONLY paper offered for 4/4 with folding was 80lb gloss text. > The assistant did not know the basis weight, despite it being > printed on a sample in the 'Sample Book'. > 2) 'Print Ready' file to be supplied by me > 3) Pick up of file and delivery of product not included > 4) Ready within 24 hours of me delivering file > 5) The price was $2.33 each without folding > > I then was asked how many. "Two thousand", I replied. > "Oh, then there's a $2,000.00 discount". > "Wonderful", I said, thankful I didn't have to wink at the 50 > something platinum blonde with waist length hair. > "I'll print out a bid", the blonde (?) replied. > > When the BID, not quotation, was printed it only included folding > for ONE sheet. The hand written alteration clarified the BID. > > So here it is: > 2,000 FS C D 8.5x11 TxtGl @ $2.33 = $4,660.00 > Quantity > discount $2,000.00 > 2,000 Folding per Sheet @ $0.03 = > 60.00 > Total $ > 2,720.00 plus tax > > I have the printed FK bid to compare with our $821 to $933 > (including tax, pick up and delivery) estimated selling price - for > those who appreciate documentary evidence. > > Now, if I have time for amusement, I'll visit another FK store a > few more miles away. > > Can anyone lend me a mustache and wig? > > >>> ... at a local ;. File was provided and calls for 2M >>> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2- >>> sides, letter >>> fold. No bleeds. Total price from Kinkos: $1,632.40. >>> >>> The results of our survey revealed the following: >>> >>> Average Price $899.07 >>> Median Price was $856 >>> >>> ... shop this job at about 6-8 different Kinko's around the >>> country... >>> I will then, once again, consolidate and compare the two sets of >>> numbers. > > Please reply to Simon Sheers at: > > > Sheer Graphics Inc. > 47 Chestnut Avenue, > Westmont, IL 60559-1127 > Tel: (630) 654-4422 > > Printing the message . . . and a whole lot more > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From John at mpcny.com Fri Aug 3 14:23:20 2007 From: John at mpcny.com (John Henry) Date: Fri Aug 3 14:23:26 2007 Subject: [PrintOwners] VistaPrint to Set Up Shop in OfficeMax Message-ID: <000401c7d5fb$5eb07a40$1c116ec0$@com> http://www.gammag.com/NewsBriefs/newsb.php?p=mmore&id=08_03_2007_1139&nid=34 70 Cool one more in road into our markets John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/933 - Release Date: 8/2/2007 2:22 PM From mail at myprinter.biz Fri Aug 3 15:10:33 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Fri Aug 3 15:11:02 2007 Subject: [PrintOwners] VistaPrint to Set Up Shop in OfficeMax In-Reply-To: <000401c7d5fb$5eb07a40$1c116ec0$@com> Message-ID: John & Others - We've been through a comparable issue before, with some list members wringing their hands over VistaPrint, and I'm still completely unconcerned. How many customers that could really be sizable, "juicy" repeaters for you are going to go into an office supply store to order full color printing - gang-run, with limited flexibility in output - to be done by complete strangers located elsewhere (using exactly what art?) and shipped to them? The customers on which we make money are too busy doing what they do to even THINK about doing something like that, and we make far more money on stuff that VistaPrint (and Kinko's) can't do than we make on stuff they could do, if they got the business. All of the office supply stores have been offering "canned format" business cards and stationery for years, and not a single customer on which we make money would even think about going there to order. For the most part, the people that order printing at office supply stores either don't know any better, don't care about service or quality, or have consider price to be their single biggest criteria...and the more of those folks I can send to the office supply stores, the better. Stop worrying about this. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of John Henry Sent: Friday, August 03, 2007 2:23 PM To: printowners@printweb.org Subject: [PrintOwners] VistaPrint to Set Up Shop in OfficeMax Importance: High ***** This is a PrintOwners List Message ***** http://www.gammag.com/NewsBriefs/newsb.php?p=mmore&id=08_03_2007_1139&nid=34 70 Cool one more in road into our markets John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.2/933 - Release Date: 8/2/2007 2:22 PM _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From andy at CedarBusinessCenter.com Fri Aug 3 15:22:47 2007 From: andy at CedarBusinessCenter.com (Andy Flamm) Date: Fri Aug 3 15:22:59 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: We use 70# Domtar Titanium text (similar to Cougar) unless we have a special situation or request; it seems to work well and is cheaper than color copy bond. Andy Flamm On 8/3/07, priorityprinting@comcast.net wrote: > > ***** This is a PrintOwners List Message ***** > > We have always used a 28# color copy paper as our standard product for > color copies. However, I see that several of the other printers in the area > are using 20# as their standard paper for color copies. I am curious what > other members are using for color copy paper? I am also wondering what > Kinko's and the other big boxes use? Guess I will take a field trip to find > out. > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Cedar Business Center--Printing, Mailing & More Since 1983 345 Cedar Street, Suite 256 Saint Paul, Minnesota 55101 651-293-3904 voice 651-293-3905 fax andy@CedarBusinessCenter.com www.CedarBusinessCenter.com From jodib at blackfoot.net Fri Aug 3 17:21:55 2007 From: jodib at blackfoot.net (Jodi Bowser) Date: Fri Aug 3 17:22:12 2007 Subject: [PrintOwners] NAQP Fall Conference - Rooms? References: <23AC2EB6-89AF-4B47-9480-E44EB867A821@protypeonline.com> Message-ID: <00d401c7d614$5155dca0$0101a8c0@desktoppbl> > ***** This is a PrintOwners List Message ***** > > WANTED: > non-smoking female attending the NAQP Conference, Chicago, September > to share a room? Correction on email address: jodib@blackfoot.net If you would be interested in sharing a room at the NAQP Owners Conference or Graph Expo, please contact me at above email, or by phone below. thank you Jodi Bowser Pyramid Printing Missoula, Montana jodib@blackfoot.net 406-728-1503 fax 406-728-0505 ----- Original Message ----- From: "Robin Niewold" To: "printowners printowners" Sent: Thursday, August 02, 2007 3:10 PM Subject: [PrintOwners] NAQP Fall Conference - Rooms? > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From zapit at zapcolor.com Fri Aug 3 18:54:38 2007 From: zapit at zapcolor.com (Eugene Montanez) Date: Fri Aug 3 18:58:43 2007 Subject: [PrintOwners] off - A week in the life as Mayor In-Reply-To: <20070803212216.6C362A3BC8D@rb.enter.net> References: <20070803212216.6C362A3BC8D@rb.enter.net> Message-ID: It may not seem like I am on here much, but I still monitor what is going on, and have sent thank you's to Steve Johnson and Adobe for the great work everyone has done. I thought I would share, and you can delete if you like, what my week ends up looking like as Mayor of a city of 150,000 in sunny California! I did spend a few hours at ZAP this week, not so much last week. Monday, Wed & Today (8-9:00am) attended the opening of yet another golf course in Corona (preview for select business/electeds) Mon Chamber lunch, city manager as speaker Tues bought a Prius for deliverys(ZAP), traded in PT Cruiser Tues 1:00 ride-a-long with police on new high tech, if I tell you gotta kill you, very cool, big brother is indeed watching, closer than you think. Chamber new member reception Wed. Full city council study session (11-1:00) Another council meeting at 6:00-9:00pm - 4 special proclamations and other presentations Thurs Meeting at 9:30 after course opening Concert in the Park 7:00pm Play at city auditorium 7:30 pm Today golf course Lunch 20 miles away 10-2:00 Ride a-long tonight 5:30 - midnight our police helicopter Sat DC3 leaving our airport 11:00 Mayor's cup soccer tournament 11:30 am Then we have the rest of the weekend off! Of course there are the phone calls, emails, power outages (3 in the last week, 1 including ZAP), contractors cutting water lines (1500 people w/o water), editing 3 articles under my name, wanted posters (hit and run traffic accident resulting in death), serial rapist, raising the water rates (unhappy people), DEA drug raids (2weeks ago), the list goes on, and we are only talking the last week! Last Mon-Thurs Monterey CA for wedding anniversary (31) and city conference, not on the same days. Friday head to Family Reunion (OK not city related) Boy no wonder I have a neck ache! We do have over 800 employees for the city that do most of the work! There are indeed rewards, the shop is doing well, my family is doing as well or better and Corona is becoming an even better place to live and have a business. 4 more months of being Mayor, then 3 years on city council. Anyone wanting a job like this better be prepared! > Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com From richard at sirspeedy-brickell.com Fri Aug 3 19:22:45 2007 From: richard at sirspeedy-brickell.com (Richard Moffat) Date: Fri Aug 3 19:22:41 2007 Subject: [PrintOwners] Clipper I Corner Rounder In-Reply-To: <000401c7d5fb$5eb07a40$1c116ec0$@com> Message-ID: Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish I could see how this thing works, any video out there? Thanks, Richard Moffat Sir Speedy 244 S.W. 6th Street Miami, Florida 33130 (305) 285-1401 Tel (305) 285-1402 Fax richard@sirspeedy-brickell.com www.sirspeedy-brickell.com From ssheers at sheergraphics.com Fri Aug 3 22:29:50 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Fri Aug 3 22:29:55 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <20070802145930.0B9CFA2FDEA@rb.enter.net> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> Message-ID: <4c3c1b4d70b69cd8c77feb04cd00885e@sheergraphics.com> Donning a cloth cap and wishing I had sunglasses the size of Jackie O's, I peered through the window of another FK storefront on my way home from work. They're open 24 hours, but spying at night could prompt charges of being a peeping tom. With relief, I could not see another FK, 50 year old blonde with trailing tresses, nor the local KM technician. Wiping my nose print off the glass, I entered the dreaded FK premises. It's the store nearest to our best customers and prospects. Boldly stepping up to the counter, I was greeted by a young man whose youth, modest stature and dreadlocks contrasted with my earlier experience of FK employees. Noting the 30 or so jobs behind the counter awaiting pick up by customers, I was struck by the smallness of the packages and mused that none of them would keep my company alive, at least at our modest selling prices. Again I innocently asked about flyers printed in color both sides on shiny paper with me to supply the artwork file. I was offered no choice of paper weights, nor asked about 'bleeds', but the young man did enquire about folding. The as yet undisclosed unit price depended on quantity. "2,000", I said. "But it's only an estimate", the freshman announced as I glanced at the printed 'Bid': 2,000 FS C DS 8.5x11 TxtGl @ $2.33 = $4,660.00 1 Folding per Sheet @ $0.03 = 0.03 Quantity discount $2,000.00 Total $ 2,660.03 plus tax. Noting the folding calculation error, and with greed approaching larceny in mind hoping for another mistake, I asked what would change the estimated price. "If the file wasn't 'print ready', it would need work". "Oh", I said, looking at the 6 or so computers for public use, "Can I fix it myself if it saves me money?" >> ... at a local ;. File was provided and calls for 2M >> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, >> letter >> fold. No bleeds. Total price from Kinkos: $1,632.40. >> >> The results of our survey revealed the following: >> >> Average Price $899.07 >> Median Price was $856 >> >> ... shop this job at about 6-8 different Kinko's around the country... >> I will then, once again, consolidate and compare the two sets of >> numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From championprinting at yahoo.com Fri Aug 3 22:59:40 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Fri Aug 3 23:00:04 2007 Subject: [PrintOwners] KM500 Fuser Problems - National? Message-ID: <391536.93014.qm@web38914.mail.mud.yahoo.com> Our situation is very similar to Simon's. I suggested to Chuck Slaughter that he replace it with a unit suitable for commercial shops. He sent one of his local guys to tell me I should buy a 6500 (with no consideration/discount for crappy performance of our C500). I asked him how that would be financially better for us than buying a new Xerox (he agreed that it was pretty shabby treatment). KMBS has pretty much convinced me they are low value vendor. They sell "copiers" to copy shops. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Simon Sheers To: printowners@printweb.org Sent: Thursday, August 2, 2007 2:48:52 PM Subject: Re: [PrintOwners] KM500 Fuser Problems - National? ***** This is a PrintOwners List Message ***** > For those who have a KM-500, have you experienced any unusual or > excessive > replacement rates of fuser rollers or assemblies in the past 2-4 > months. Yes. > Unconfirmed rumors seem to indicate that there are or may be more > problems with > the fuser rollers than in the past. I am not necessarily talking about > the > grooving that becomes apparent when running a large amount of 11" wide > stock and > then followed up by running either 12" or 13" stock but rather small > marks, > defects, blistering or even tearing of rubber on these rollers > requiring > complete replacement? Rarely seen blisters, but frequent marks 11" apart. Complete replacement? The rollers are one piece. > We have had three fuser rollers and/or assemblies replaced within three > weeks, leading to an increase in downtime and a great deal of waste > and numerous > service calls. Local service manager is refusing to leave a second fuser assembly on our site. We would keep one for low quality, 11" or 8-1/2" jobs and the other for wide paper, higher quality jobs. Being mechanically aware printers, we would swap the assemblies ourselves. Purchase list price is $2,400.00 or we would buy the second assembly. This would increase KM's click charge revenue, permit us to continue production, save KM cost of replacement rollers, save the landfills, save KM techicians' time, save our time - and John Stewart's temper! We'd ALL benefit! If only KM would listen. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ From mv.sirspeedy at gmail.com Sat Aug 4 00:08:33 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Sat Aug 4 00:08:39 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <4c3c1b4d70b69cd8c77feb04cd00885e@sheergraphics.com> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> <4c3c1b4d70b69cd8c77feb04cd00885e@sheergraphics.com> Message-ID: <98f5b19a0708032108x75b1a03btaaceeeefa1271dcf@mail.gmail.com> On 8/3/07, Simon Sheers wrote: > > Donning a cloth cap and wishing I had sunglasses the size of Jackie > O's, I peered through the window of another FK storefront on my way > home from work. You're a brave man, Simon. I didn't have my fun in person, not because I was afraid of being recognized, but because I was afraid of the would-be feeling in the pit of my stomach if I saw any of my customers there. > Quantity discount > $2,000.00 Looks like we all got the same "discount." So I wonder at what quantity the dollar-a-sheet discount kicks in. And also how they gullibelize (v. ~ to make gullible) all these disparate Kinkoids into quoting that way with a straight face. Maybe they hire Wonderlic 20s, and teach them by rote. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From printian at gmail.com Sat Aug 4 02:50:58 2007 From: printian at gmail.com (Ian Franks) Date: Sat Aug 4 02:51:07 2007 Subject: [PrintOwners] Quark and Imposition In-Reply-To: References: <057a01c7d534$e2be81a0$6a1da8c0@BIGdell> Message-ID: I just got a new laptop that came preloaded with adobe reader 8.0. I see you can print booklets from it and do 2 up or multiple up printing. It has the Kinkos button but if you look past that you do not have to buy the software. We normally use fineprint for 2 up printing but it can not handle reversed out white lettering on the KM C450 so now we use the free adobe imposition. > -- Regards Ian Franks Print Image 3 Corlett Drive, Illovo, JHB Ph 011 447 3133 Fax 011 447 0642 sales@printimage.co.za www.printimage.co.za From oren66 at sbcglobal.net Sat Aug 4 12:07:31 2007 From: oren66 at sbcglobal.net (Arie Teomi) Date: Sat Aug 4 12:07:57 2007 Subject: [PrintOwners] Printowners Dinner In-Reply-To: Message-ID: <156114.74158.qm@web83415.mail.sp1.yahoo.com> Are we planning a Print Owners Dinner during the Owners Conference in September. I missed the conference last year and don't know if we had any. It will be nice to get together again if at all possible. Arie Teomi MINUTEMAN PRESS 24000 Mercantile Rd. #16 Cleveland, OH 44122 P:216-464-1960 F:216-464-1660 www.minutemancleveland.com Your Full Service PRINTING, COPYING and MAILING partner From cpurvine1 at cox.net Sat Aug 4 12:51:41 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Sat Aug 4 12:51:56 2007 Subject: [PrintOwners] Clipper I Corner Rounder In-Reply-To: References: <000401c7d5fb$5eb07a40$1c116ec0$@com> Message-ID: <003501c7d6b7$bdab0710$0300a8c0@corapurvine> I think Charlene bought one??? Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Richard Moffat Sent: Friday, August 03, 2007 6:23 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Clipper I Corner Rounder ***** This is a PrintOwners List Message ***** Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish I could see how this thing works, any video out there? Thanks, Richard Moffat Sir Speedy 244 S.W. 6th Street Miami, Florida 33130 (305) 285-1401 Tel (305) 285-1402 Fax richard@sirspeedy-brickell.com www.sirspeedy-brickell.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2437 (20070803) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From kellycrom at gmail.com Sat Aug 4 15:03:21 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Sat Aug 4 15:02:53 2007 Subject: [PrintOwners] Printowners Dinner In-Reply-To: <156114.74158.qm@web83415.mail.sp1.yahoo.com> References: <156114.74158.qm@web83415.mail.sp1.yahoo.com> Message-ID: <020f01c7d6ca$20a0b790$6d01a8c0@KELLY> I heard from Robin that she is not planning a dinner this year(as she has so graciously in years past - Thank you Robin!). So, if the Print Owners who are attending this year still want to do a group dinner, as in previous years, then someone else will have to get it rolling. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Arie Teomi > Sent: Saturday, August 04, 2007 11:08 AM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Printowners Dinner > > ***** This is a PrintOwners List Message ***** > > Are we planning a Print Owners Dinner during the > Owners Conference in September. > I missed the conference last year and don't know if we > had any. > It will be nice to get together again if at all possible. > > Arie Teomi > MINUTEMAN PRESS > 24000 Mercantile Rd. #16 > Cleveland, OH 44122 > P:216-464-1960 > F:216-464-1660 > > www.minutemancleveland.com > > Your Full Service > PRINTING, COPYING and MAILING partner > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From bill at mauiprintworks.com Sat Aug 4 22:55:05 2007 From: bill at mauiprintworks.com (Maui Print Works) Date: Sat Aug 4 22:55:12 2007 Subject: [PrintOwners] Color Copy Paper In-Reply-To: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> References: <080320071330.17682.46B32DFC000C78570000451222007347480902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: Hammermill 24# Laser Print is our standard in tray default 8.5x11 paper for color copies. It used to be Hammermill 28# Color Copy Paper until xpedx dropped it from the local warehouse. Bill Marsh Maui Print Works 70 Central Ave., Wailuku, HI 96793 (808)242-6634 Fax (808)242-8967 bill@mauiprintworks.com www. mauiprintworks.com > We have always used a 28# color copy paper as our standard product for > color copies. However, I see that several of the other printers in > the area are using 20# as their standard paper for color copies. I am > curious what other members are using for color copy paper? I am also > wondering what Kinko's and the other big boxes use? Guess I will take > a field trip to find out. > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 From bnjbriggs at juno.com Sun Aug 5 07:31:07 2007 From: bnjbriggs at juno.com (bnjbriggs@juno.com) Date: Sun Aug 5 07:32:49 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices Message-ID: <20070805.073107.1956.0@webmail43.lax.untd.com> This discussion has been timely. I delivered an order of envelopes to our local funeral home. While there, owner asked me about my producing full color programs for a service with a usual 3 day turnaround. They would only need about 150 or so for each service. I don't have a color printer or copier, but I approached a friend that does. We agreed that he would produce them for $1 each and I would sell them to the funeral home for $2. The funeral director was please a punch and didn't object to the price. Bob Briggs, Evangel Printers, Bucksport, ME ________________________________________________________________________ Get Juno DSL - the easier, safer broadband! http://track.juno.com/s/lc?u=http://ads.addynamix.com/click/2-2125045-32 From championprinting at yahoo.com Sun Aug 5 10:25:32 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Sun Aug 5 10:25:44 2007 Subject: [PrintOwners] Color Copy Paper Message-ID: <907870.98407.qm@web38913.mail.mud.yahoo.com> Mohawk Color Copy 98 Writing, 28lb, 28M, Bright White, 98 Bright & Sterling Ultra Digital? Gloss, SFI Certified, 100lb, 45.48M, White, 90 Bright, Gloss are used for about 90% of out text weight jobs. Both stocks print well. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Maui Print Works To: Discussion List for Printing Business Owners Only Sent: Saturday, August 4, 2007 10:55:05 PM Subject: Re: [PrintOwners] Color Copy Paper ***** This is a PrintOwners List Message ***** Hammermill 24# Laser Print is our standard in tray default 8.5x11 paper for color copies. It used to be Hammermill 28# Color Copy Paper until xpedx dropped it from the local warehouse. Bill Marsh Maui Print Works 70 Central Ave., Wailuku, HI 96793 (808)242-6634 Fax (808)242-8967 bill@mauiprintworks.com www. mauiprintworks.com > We have always used a 28# color copy paper as our standard product for > color copies. However, I see that several of the other printers in > the area are using 20# as their standard paper for color copies. I am > curious what other members are using for color copy paper? I am also > wondering what Kinko's and the other big boxes use? Guess I will take > a field trip to find out. > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 From eatnsleepgolf at msn.com Sun Aug 5 14:42:30 2007 From: eatnsleepgolf at msn.com (larry) Date: Sun Aug 5 14:42:48 2007 Subject: [PrintOwners] I ask these questions in the hope Message-ID: 1. Imagine if every print shop in town had the exact same price for everything............what action would you take to make your company stand out from the competition and be sucessful? OR......... 2. Suppose your price had to be 10% higher than anyone in your market. What action would you take? What skills or knowledge would you have to learn to sell your printing for 10% more than anyone? I ask these questions in the hope that just ONE person on this list may break their addiction to price fears when a customer asks 'how much is a,b,c,d'? It kills me to see nice people such as yourself in such anguish about price and competition. Larry Desert Pacific Printing Tucson From robin at protypeonline.com Mon Aug 6 09:06:25 2007 From: robin at protypeonline.com (Robin Niewold) Date: Mon Aug 6 09:06:19 2007 Subject: [PrintOwners] Printowners Dinner Message-ID: <6598EC34-2C58-4E33-8880-E29013023DCC@protypeonline.com> Kelly is correct! :) robin p.s. when was the last time I had a post this short?!!!!! :)))))))))))) Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From john at foxprinting.biz Mon Aug 6 09:24:28 2007 From: john at foxprinting.biz (John Schroeder) Date: Mon Aug 6 09:25:05 2007 Subject: [PrintOwners] lease renewal In-Reply-To: <6598EC34-2C58-4E33-8880-E29013023DCC@protypeonline.com> References: <6598EC34-2C58-4E33-8880-E29013023DCC@protypeonline.com> Message-ID: <3b478ce480b4a8208967b4ce76c50203@foxprinting.biz> We are close to the end of a 5 year lease. We do not want to stay but have yet to find a suitable alternative. The landlord has offered a 1 year lease at the current rate, with the option to terminate it with 3 months notice. They also would like to specify that we do not move during January, Feb or March. This seems like a reasonable compromise but I wonder if anyone would care to comment or make other suggestions. Thank you, John John Schroeder Fox Printing 802-658-9196 john@foxprinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From tgrogan at wilmotprint.com Mon Aug 6 09:44:15 2007 From: tgrogan at wilmotprint.com (Tim Grogan) Date: Mon Aug 6 09:44:29 2007 Subject: [PrintOwners] lease renewal In-Reply-To: <3b478ce480b4a8208967b4ce76c50203@foxprinting.biz> References: <6598EC34-2C58-4E33-8880-E29013023DCC@protypeonline.com> <3b478ce480b4a8208967b4ce76c50203@foxprinting.biz> Message-ID: John, Sounds like your landlord goes to Florida in J-F-M or they just want you in the building to pay for the heat during those months. There offer is not unreasonable. I would ask for 1 or 2 month cancel of lease if you are buying a building or obtaining another place to lease. You may have to move fast on the new place and could end up paying two leases. The J-F-M is not for me if I had found a new place I would want to time the move for my advantage not theirs. Timothy T. Grogan President "Have I asked you to buy some printing today?" Wilmot Printing Co., Inc. 113 Buckeye Street P.O. Box 1659 Elyria, Ohio 44036 tgrogan@wilmotprint.com PH 440-323-3248 Fax 440-323-6502 On Aug 6, 2007, at 9:24 AM, John Schroeder wrote: > ***** This is a PrintOwners List Message ***** > > We are close to the end of a 5 year lease. We do not want to > stay but have yet to find a suitable alternative. The landlord has > offered a 1 year lease at the current rate, with the option to > terminate it with 3 months notice. They also would like to specify > that we do not move during January, Feb or March. This seems like a > reasonable compromise but I wonder if anyone would care to comment or > make other suggestions. > > Thank you, John > > > John Schroeder > Fox Printing > 802-658-9196 > john@foxprinting.biz > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > Timothy T. Grogan President "Have I asked you to buy some printing today?" Wilmot Printing Co., Inc. 113 Buckeye Street P.O. Box 1659 Elyria, Ohio 44036 tgrogan@wilmotprint.com PH 440-323-3248 Fax 440-323-6502 From mail at myprinter.biz Mon Aug 6 09:57:11 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Mon Aug 6 09:57:31 2007 Subject: [PrintOwners] lease renewal In-Reply-To: <3b478ce480b4a8208967b4ce76c50203@foxprinting.biz> Message-ID: John - When you say "This seems like a reasonable compromise," that suggests that you've made an offer to which your landlord has responded, but since you didn't specify what you'd requested, I'm guessing that you mean that your landlord's offer seems reasonable. That's doesn't mean that it's the best you could do, and the rental market in your area will affect what your landlord's actually willing to accept. If you let your landlord know that you've found absolutely nothing else that's acceptable to you, you'll be in a weaker negotiating position - and a stronger one if you make your landlord believe that you have a couple of other alternatives that might be acceptable to you if lease terms for staying where you are temporarily aren't very favorable. What would you lose if you countered with whatever would be the optimal solution for you - maybe like month-to-month, with a one-month termination notice and no restrictions on when you moved? Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz ---- -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of John Schroeder Sent: Monday, August 06, 2007 9:24 AM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] lease renewal ***** This is a PrintOwners List Message ***** We are close to the end of a 5 year lease. We do not want to stay but have yet to find a suitable alternative. The landlord has offered a 1 year lease at the current rate, with the option to terminate it with 3 months notice. They also would like to specify that we do not move during January, Feb or March. This seems like a reasonable compromise but I wonder if anyone would care to comment or make other suggestions. Thank you, John John Schroeder Fox Printing 802-658-9196 john@foxprinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From char at themasterspress.com Mon Aug 6 10:28:28 2007 From: char at themasterspress.com (Charlene Sims) Date: Mon Aug 6 10:27:10 2007 Subject: [PrintOwners] KM500 Fuser Problems - National? In-Reply-To: <391536.93014.qm@web38914.mail.mud.yahoo.com> References: <391536.93014.qm@web38914.mail.mud.yahoo.com> Message-ID: <009401c7d836$1ba8f640$0b01a8c0@CharXP> Ted FYI, I know you have had some problems with your C500. I was having some major issues with color shifting and not even being able to get any colors to match, hold etc. After 6-9 months of problems, they finally came in and replaced the Fiery. Magic our machine has been working great again. It was truly frustrating that it took so long but it was not the copier. We have been getting great color again. Just in case that might help. I think they are selling so many 6500 they are not going to give any special deal or certainly replace 500's. I wish they would, but really if they did one, they would have to do all. There is no way that will ever happen. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Ted Gelletly Sent: Friday, August 03, 2007 10:00 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] KM500 Fuser Problems - National? ***** This is a PrintOwners List Message ***** Our situation is very similar to Simon's. I suggested to Chuck Slaughter that he replace it with a unit suitable for commercial shops. He sent one of his local guys to tell me I should buy a 6500 (with no consideration/discount for crappy performance of our C500). I asked him how that would be financially better for us than buying a new Xerox (he agreed that it was pretty shabby treatment). KMBS has pretty much convinced me they are low value vendor. They sell "copiers" to copy shops. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Simon Sheers To: printowners@printweb.org Sent: Thursday, August 2, 2007 2:48:52 PM Subject: Re: [PrintOwners] KM500 Fuser Problems - National? ***** This is a PrintOwners List Message ***** > For those who have a KM-500, have you experienced any unusual or > excessive > replacement rates of fuser rollers or assemblies in the past 2-4 > months. Yes. > Unconfirmed rumors seem to indicate that there are or may be more > problems with > the fuser rollers than in the past. I am not necessarily talking about > the > grooving that becomes apparent when running a large amount of 11" wide > stock and > then followed up by running either 12" or 13" stock but rather small > marks, > defects, blistering or even tearing of rubber on these rollers > requiring > complete replacement? Rarely seen blisters, but frequent marks 11" apart. Complete replacement? The rollers are one piece. > We have had three fuser rollers and/or assemblies replaced within three > weeks, leading to an increase in downtime and a great deal of waste > and numerous > service calls. Local service manager is refusing to leave a second fuser assembly on our site. We would keep one for low quality, 11" or 8-1/2" jobs and the other for wide paper, higher quality jobs. Being mechanically aware printers, we would swap the assemblies ourselves. Purchase list price is $2,400.00 or we would buy the second assembly. This would increase KM's click charge revenue, permit us to continue production, save KM cost of replacement rollers, save the landfills, save KM techicians' time, save our time - and John Stewart's temper! We'd ALL benefit! If only KM would listen. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more _______________________________________________ _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From char at themasterspress.com Mon Aug 6 10:38:18 2007 From: char at themasterspress.com (Charlene Sims) Date: Mon Aug 6 10:36:30 2007 Subject: [PrintOwners] Clipper I Corner Rounder In-Reply-To: References: <000401c7d5fb$5eb07a40$1c116ec0$@com> Message-ID: <009e01c7d837$6e0c01b0$0b01a8c0@CharXP> Richard I got one after Graph Expo last year. I think it is more now than what I paid because they were brought out by Rosback. We don't use it all the time but when we do it is slick as can be. You can put 1000 sheets or cards in the tray and with one quick swoop cuts all the corners smooth and nice. VERY easy to set up. They don't have as big round corner knives as I would like but the ones we do have are great. Is it worth it? If you do round cornering - YES. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Richard Moffat Sent: Friday, August 03, 2007 6:23 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Clipper I Corner Rounder ***** This is a PrintOwners List Message ***** Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish I could see how this thing works, any video out there? Thanks, Richard Moffat Sir Speedy 244 S.W. 6th Street Miami, Florida 33130 (305) 285-1401 Tel (305) 285-1402 Fax richard@sirspeedy-brickell.com www.sirspeedy-brickell.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mark at pipsturgeonbay.com Mon Aug 6 10:36:31 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Mon Aug 6 10:38:00 2007 Subject: [PrintOwners] lease renewal In-Reply-To: References: <3b478ce480b4a8208967b4ce76c50203@foxprinting.biz> Message-ID: Once you find a new location, how long will it take you to 1) make arrangements to move equipment and fixtures, 2) notify customers and 3) get the new location ready for you to move in? If that is 3 months, the new arrangement seems to be fine. If you can get all the details done in less time, offer that period of time as a counter offer. You have to decide what works for you and see if your landlord will accept those terms. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of mail@myprinter.biz Sent: Monday, August 06, 2007 8:57 AM To: Discussion List for Printing Business Owners Only Subject: RE: [PrintOwners] lease renewal ***** This is a PrintOwners List Message ***** John - When you say "This seems like a reasonable compromise," that suggests that you've made an offer to which your landlord has responded, but since you didn't specify what you'd requested, I'm guessing that you mean that your landlord's offer seems reasonable. That's doesn't mean that it's the best you could do, and the rental market in your area will affect what your landlord's actually willing to accept. If you let your landlord know that you've found absolutely nothing else that's acceptable to you, you'll be in a weaker negotiating position - and a stronger one if you make your landlord believe that you have a couple of other alternatives that might be acceptable to you if lease terms for staying where you are temporarily aren't very favorable. What would you lose if you countered with whatever would be the optimal solution for you - maybe like month-to-month, with a one-month termination notice and no restrictions on when you moved? Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz ---- -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of John Schroeder Sent: Monday, August 06, 2007 9:24 AM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] lease renewal ***** This is a PrintOwners List Message ***** We are close to the end of a 5 year lease. We do not want to stay but have yet to find a suitable alternative. The landlord has offered a 1 year lease at the current rate, with the option to terminate it with 3 months notice. They also would like to specify that we do not move during January, Feb or March. This seems like a reasonable compromise but I wonder if anyone would care to comment or make other suggestions. Thank you, John John Schroeder Fox Printing 802-658-9196 john@foxprinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07870 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.186) Database version: 5.07870 http://www.pctools.com/spyware-doctor/ From char at themasterspress.com Mon Aug 6 10:45:07 2007 From: char at themasterspress.com (Charlene Sims) Date: Mon Aug 6 10:43:15 2007 Subject: [PrintOwners] off - A week in the life as Mayor In-Reply-To: References: <20070803212216.6C362A3BC8D@rb.enter.net> Message-ID: <009f01c7d838$61e78700$0b01a8c0@CharXP> I am tired enough from running a print shop. This really makes me feel tired. :-) Corona really is a nice town. Sounds like you have a lot of variety in your day. Sounds like fun - sometimes. I am sure being a big shot helps your business. Community involvement !!!! How much more involved can you get besides being mayor. Way to go Eugene. Maybe I should run for mayor of Dallas. NOT Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Eugene Montanez Sent: Friday, August 03, 2007 5:55 PM To: printowners@printweb.org Subject: [PrintOwners] off - A week in the life as Mayor ***** This is a PrintOwners List Message ***** It may not seem like I am on here much, but I still monitor what is going on, and have sent thank you's to Steve Johnson and Adobe for the great work everyone has done. I thought I would share, and you can delete if you like, what my week ends up looking like as Mayor of a city of 150,000 in sunny California! I did spend a few hours at ZAP this week, not so much last week. Monday, Wed & Today (8-9:00am) attended the opening of yet another golf course in Corona (preview for select business/electeds) Mon Chamber lunch, city manager as speaker Tues bought a Prius for deliverys(ZAP), traded in PT Cruiser Tues 1:00 ride-a-long with police on new high tech, if I tell you gotta kill you, very cool, big brother is indeed watching, closer than you think. Chamber new member reception Wed. Full city council study session (11-1:00) Another council meeting at 6:00-9:00pm - 4 special proclamations and other presentations Thurs Meeting at 9:30 after course opening Concert in the Park 7:00pm Play at city auditorium 7:30 pm Today golf course Lunch 20 miles away 10-2:00 Ride a-long tonight 5:30 - midnight our police helicopter Sat DC3 leaving our airport 11:00 Mayor's cup soccer tournament 11:30 am Then we have the rest of the weekend off! Of course there are the phone calls, emails, power outages (3 in the last week, 1 including ZAP), contractors cutting water lines (1500 people w/o water), editing 3 articles under my name, wanted posters (hit and run traffic accident resulting in death), serial rapist, raising the water rates (unhappy people), DEA drug raids (2weeks ago), the list goes on, and we are only talking the last week! Last Mon-Thurs Monterey CA for wedding anniversary (31) and city conference, not on the same days. Friday head to Family Reunion (OK not city related) Boy no wonder I have a neck ache! We do have over 800 employees for the city that do most of the work! There are indeed rewards, the shop is doing well, my family is doing as well or better and Corona is becoming an even better place to live and have a business. 4 more months of being Mayor, then 3 years on city council. Anyone wanting a job like this better be prepared! > Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bjohnson at nemont.net Mon Aug 6 11:02:56 2007 From: bjohnson at nemont.net (bob johnson) Date: Mon Aug 6 11:03:04 2007 Subject: [PrintOwners] Calendar Software Message-ID: Is their any Calendar software that will work on a MAC 10.4, that is easy to use. ( Iuse Quark 7.0). I have been getting a few questiions from some people about the Christmas , artsy type of calendars. I usually don't monkey with them as they take a lot of time, and they want them cheap. So I thought I would ask if their is any software that is easy to use? Bob Johnson BJ's Printing From kellycrom at gmail.com Mon Aug 6 11:06:34 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Mon Aug 6 11:08:46 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: References: Message-ID: <028501c7d83b$61893300$6d01a8c0@KELLY> There are quite a few templates out there for Quark and other programs. Here is one I Googled http://www.data2date.com/ that has setups for Quark and InDesign. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of bob johnson > Sent: Monday, August 06, 2007 10:03 AM > To: printowners@printweb.org > Subject: [PrintOwners] Calendar Software > > ***** This is a PrintOwners List Message ***** > > Is their any Calendar software that will work on a MAC 10.4, that is > easy to use. ( Iuse Quark 7.0). I have been getting a few questiions > from some people about the Christmas , artsy type of calendars. > I usually don't monkey with them as they take a lot of time, and they > want them cheap. So I thought I would ask if their is any software > that is easy to use? > Bob Johnson > BJ's Printing > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From pressexpress at bfm.org Mon Aug 6 11:36:18 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Mon Aug 6 11:36:38 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: References: Message-ID: <1F241E10-3361-4B3F-B3DF-5C97289B22BF@bfm.org> Nothing new for the MAC. I checked into this a few years ago. However, I have a little program that is "Classic" in nature where you plug in the months and it generates a calendar template. Also, I have an inDesign template that has all months laid out for all possible combinations. Kinda slick. Let me know if interested G On Aug 6, 2007, at 10:02 AM, bob johnson wrote: > ***** This is a PrintOwners List Message ***** > > Is their any Calendar software that will work on a MAC 10.4, that > is easy to use. ( Iuse Quark 7.0). I have been getting a few > questiions from some people about the Christmas , artsy type of > calendars. > I usually don't monkey with them as they take a lot of time, and > they want them cheap. So I thought I would ask if their is any > software that is easy to use? > Bob Johnson > BJ's Printing > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From russ at mobile-print.com Mon Aug 6 12:48:10 2007 From: russ at mobile-print.com (Russ Peters) Date: Mon Aug 6 11:51:41 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: References: Message-ID: <46B750CA.3000707@mobile-print.com> The answers to these questions are much the same. You're just asking about differentiation. As far as I know, most of these things are relatively small, but have a cumulative effect. There are literally hundreds of printers within a 30 mile radius of my firm. Most everyone is trying to be 'different' from the other guys, but I know of no one who, in my mind. really stands out as truly different and unique. That said, some things we try to do are: ? Provide friendly, knowledgeable service in a timely manner ? Answer the phone in person rather than with a machine ? Provide many years of expertise in various areas of this business ? Provide a wide range of services - from letterpress to offset to digital ? Be a resource for our clients ? Try to foster long term relationships ? Provide fast and accurate quotes ? Recycle heavily and promote that we do ? Host bi-weekly lunch events throughout the summer for our clients & prospects ? Network through Chamber, networking groups and associations ? Be very involved in the local community ? Do what we say we will Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 > > 1. Imagine if every print shop in town had the exact same price for everything............what action would you take to make your company stand out from the competition and be sucessful? > > OR......... > > 2. Suppose your price had to be 10% higher than anyone in your market. What action would you take? What skills or knowledge would you have to learn to sell your printing for 10% more than anyone? > > I ask these questions in the hope that just ONE person on this list may break their addiction to price fears when a customer asks 'how much is a,b,c,d'? > > > > > > > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From QKCONSULT at aol.com Mon Aug 6 12:02:18 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Mon Aug 6 12:02:40 2007 Subject: [PrintOwners] I ask these questions in the hope Message-ID: In a message dated 8/6/2007 11:52:51 A.M. Eastern Daylight Time, russ@mobile-print.com writes: That said, some things we try to do are: ? Provide friendly, knowledgeable service in a timely manner ? Answer the phone in person rather than with a machine ? Provide many years of expertise in various areas of this business ? Provide a wide range of services - from letterpress to offset to digital ? Be a resource for our clients ? Try to foster long term relationships ? Provide fast and accurate quotes ? Recycle heavily and promote that we do ? Host bi-weekly lunch events throughout the summer for our clients & prospects ? Network through Chamber, networking groups and associations ? Be very involved in the local community ? Do what we say we will Excellent list Russ.... Your #2 (answering phone in person) and #7 (providing accurate Quotes) and #12 (simply doing what you say you will do) would be at the top of my list. Every time I have conducted "secret shopper" programs or purchased printing for my own use these are the things that just jump out and distinguish some of the winners from the losers. I hear lots of rationalizations about using automated attendant phone systems and why they are so great, but nothing beats a friendly voice on the second or third ring as opposed to some recorded message. I know one owner who operates a major $3 million operation in Baltimore and you are just as likely to talk to this person on the first one or two rings as anyone else, and if they don't answer they are available within a few seconds. Boy, that counts for a lot, even with big customers. I always wonder what types of conferences owners are involved in, when I call and am automatically told the owner is in a conference but they will be glad to put me into his or her voice mail. And yet, other owners, are so easy to talk to and get questions answered. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From QKCONSULT at aol.com Mon Aug 6 12:19:43 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Mon Aug 6 12:20:02 2007 Subject: [PrintOwners] Calendar Software Message-ID: Cross posted with apologies, but in the hope that I can get a good cross section of input for the upcoming survey on 4C Printing and Copying Survey. There are a few of you that have already helped me a great deal, but I am looking for a few more owners who produce a significant amount of sales in either 4C offset, automated digital presses (Igen) or digital color copiers to assist me with reviewing questions and providing suggestions. The new 4C Practices and Pricing Study will combine both digital color copying prices with 4C offset pricing, as well as related services and fees. I find there is greater cross-over and more choices between the related technologies to produce the same jobs and quantities than ever before and I need help in asking the right questions. As I develop the questionnaire, I will be preparing rough PDFs that I would like to send to "committee members" for their comments and suggestions. If you are interested, please send me a private email at _qkconsult@aol.com_ (mailto:qkconsult@aol.com) and I will start forwarding some basic questions asking for your input and guidance. Thanks in advance for your help. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From QKCONSULT at aol.com Mon Aug 6 12:22:46 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Mon Aug 6 12:23:11 2007 Subject: [PrintOwners] Volunteers to edit & assist on 4C survey Message-ID: Sorry, forgot to change the subject line on the last post.... Cross posted with apologies, but in the hope that I can get a good cross section of input for the upcoming survey on 4C Printing and Copying Survey. There are a few of you that have already helped me a great deal, but I am looking for a few more owners who produce a significant amount of sales in either 4C offset, automated digital presses (Igen) or digital color copiers to assist me with reviewing questions and providing suggestions. The new 4C Practices and Pricing Study will combine both digital color copying prices with 4C offset pricing, as well as related services and fees. I find there is greater cross-over and more choices between the related technologies to produce the same jobs and quantities than ever before and I need help in asking the right questions. As I develop the questionnaire, I will be preparing rough PDFs that I would like to send to "committee members" for their comments and suggestions. If you are interested, please send me a private email at _qkconsult@aol.com_ (mailto:qkconsult@aol.com) and I will start forwarding some basic questions asking for your input and guidance. Thanks in advance for your help. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From ahavens at sbcglobal.net Mon Aug 6 12:29:45 2007 From: ahavens at sbcglobal.net (Austin Havens) Date: Mon Aug 6 12:27:59 2007 Subject: [PrintOwners] Clipper I Corner Rounder References: <000401c7d5fb$5eb07a40$1c116ec0$@com> <009e01c7d837$6e0c01b0$0b01a8c0@CharXP> Message-ID: <001901c7d847$00898a80$0401a8c0@austin> Is there a website for the Corner Rounder or for Rosback? I couldn't get either one on Google. Thanks, Austin Havens Havens Printing & Copy Shop 200 N Main McPherson, KS 67460 620-241-5400 ahavens@sbcglobal.net ----- Original Message ----- From: "Charlene Sims" To: "'Discussion List for Printing Business Owners Only'" Sent: Monday, August 06, 2007 9:38 AM Subject: RE: [PrintOwners] Clipper I Corner Rounder > ***** This is a PrintOwners List Message ***** > > Richard I got one after Graph Expo last year. I think it is more now than > what I paid because they were brought out by Rosback. We don't use it all > the time but when we do it is slick as can be. You can put 1000 sheets or > cards in the tray and with one quick swoop cuts all the corners smooth and > nice. VERY easy to set up. They don't have as big round corner knives as I > would like but the ones we do have are great. Is it worth it? If you do > round cornering - YES. > ch > > Charlene Sims > > The Master's Press, Inc > 14550 Midway Road > Dallas, Tx 75244 > 972/458.8758 * 972/387.0046 * fax 972/404.0317 > char@themasterspress.com > www.themasterspress.com > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Richard Moffat > Sent: Friday, August 03, 2007 6:23 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Clipper I Corner Rounder > > ***** This is a PrintOwners List Message ***** > > Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish > I could see how this thing works, any video out there? > > Thanks, > > Richard Moffat > > Sir Speedy > 244 S.W. 6th Street > Miami, Florida 33130 > (305) 285-1401 Tel > (305) 285-1402 Fax > richard@sirspeedy-brickell.com > www.sirspeedy-brickell.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From char at themasterspress.com Mon Aug 6 12:42:16 2007 From: char at themasterspress.com (Charlene Sims) Date: Mon Aug 6 12:40:27 2007 Subject: [PrintOwners] Clipper I Corner Rounder In-Reply-To: <001901c7d847$00898a80$0401a8c0@austin> References: <000401c7d5fb$5eb07a40$1c116ec0$@com><009e01c7d837$6e0c01b0$0b01a8c0@CharXP> <001901c7d847$00898a80$0401a8c0@austin> Message-ID: <003c01c7d848$bf9ab2e0$0b01a8c0@CharXP> I googled Rosback and it took me to a company called Tomkins who I guess represents Rosback. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Austin Havens Sent: Monday, August 06, 2007 11:30 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Clipper I Corner Rounder ***** This is a PrintOwners List Message ***** Is there a website for the Corner Rounder or for Rosback? I couldn't get either one on Google. Thanks, Austin Havens Havens Printing & Copy Shop 200 N Main McPherson, KS 67460 620-241-5400 ahavens@sbcglobal.net ----- Original Message ----- From: "Charlene Sims" To: "'Discussion List for Printing Business Owners Only'" Sent: Monday, August 06, 2007 9:38 AM Subject: RE: [PrintOwners] Clipper I Corner Rounder > ***** This is a PrintOwners List Message ***** > > Richard I got one after Graph Expo last year. I think it is more now than > what I paid because they were brought out by Rosback. We don't use it all > the time but when we do it is slick as can be. You can put 1000 sheets or > cards in the tray and with one quick swoop cuts all the corners smooth and > nice. VERY easy to set up. They don't have as big round corner knives as I > would like but the ones we do have are great. Is it worth it? If you do > round cornering - YES. > ch > > Charlene Sims > > The Master's Press, Inc > 14550 Midway Road > Dallas, Tx 75244 > 972/458.8758 * 972/387.0046 * fax 972/404.0317 > char@themasterspress.com > www.themasterspress.com > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Richard Moffat > Sent: Friday, August 03, 2007 6:23 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Clipper I Corner Rounder > > ***** This is a PrintOwners List Message ***** > > Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish > I could see how this thing works, any video out there? > > Thanks, > > Richard Moffat > > Sir Speedy > 244 S.W. 6th Street > Miami, Florida 33130 > (305) 285-1401 Tel > (305) 285-1402 Fax > richard@sirspeedy-brickell.com > www.sirspeedy-brickell.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From nt at andrewsblueprint.com Mon Aug 6 12:56:38 2007 From: nt at andrewsblueprint.com (Nancy Thomsen) Date: Mon Aug 6 12:56:47 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: References: Message-ID: <6.2.3.4.2.20070806094354.02bfa878@mail.andrewsblueprint.com> At 09:02 AM 8/6/2007, John S. wrote: >***** This is a PrintOwners List Message ***** >I always wonder what types of conferences owners are involved in, >when I call and am automatically told the owner is in a conference >but they will be glad to put me into his or her voice mail. And >yet, other owners, are so easy to talk to and get questions answered. > >John Stewart Do you know how many crap phone calls I get every day? No, I don't want to buy stock. No, I don't want to borrow money. No, I won't donate. No, I don't want my web site listed on your web site. No! NO! NO! I have not had my calls screened in 30 years. Now I do because I'm so tried of expecting to talk to a customer or prospect and getting telemarketing. I am asked about almost every call - if I know the caller I immediately answer. If not, I'm in a meeting... forever. I also answer calls that are clearly business (thought I should throw that in). I also don't have music or message on hold. We answer the phone quickly and keep the hold time to moments instead of minutes. Time enough to move to another work station, transfer the call or get the answer. Nancy Nancy Thomsen Andrews Blueprint, Inc. 269 Griffin St. Salinas, CA 93901 831-424-0331 Fax 831-424-7485 Fax www.andrewsblueprint.com From info at towinglogs.com Mon Aug 6 12:56:24 2007 From: info at towinglogs.com (Paul DiModica) Date: Mon Aug 6 12:57:02 2007 Subject: [PrintOwners] Used Press Price Message-ID: <46B752B8.5030103@towinglogs.com> I am thinking of getting rid of our press and would like some ideas on what I should price it for. I job all our work out and just see it sitting on my floor. Also have a NuArc 26-1k Tabletop Plate burner and stand. It is a Ryobi / Itek 960 Press, will do 11 x 17 and has a powder spray attachment. Otherwise nothing special, I have always had the press maintained as it is my bread and butter. Any thoughts of what a clean running press should get? Thanks Paul DiModica Mayflower Publishing Cranston, RI info@towinglogs.com From paula at curryprint.com Mon Aug 6 13:06:50 2007 From: paula at curryprint.com (Paula Smith) Date: Mon Aug 6 13:09:44 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: <6.2.3.4.2.20070806094354.02bfa878@mail.andrewsblueprint.com> References: <6.2.3.4.2.20070806094354.02bfa878@mail.andrewsblueprint.com> Message-ID: <010f01c7d84c$2ea492c0$9701a8c0@curry.local> Nancy: My firm does engage in some targeted *telemarketing* and so, when I answer the phone and get a telemarketer, I can often glean from the *good* calls (the ones that leave me slightly interested) what tact they used that got me interested and use that in our own process. If I hate their shpeil right off the bat, I just hang up, no harm, no foul. I try to never miss an opportunity to learn something new that can help, even marginally, improve our processes. JMT Paula Smith Curry Printing & Copy Center 314 North Charles Street Baltimore, Maryland 21201 410.685.2679 410.685.1018 fax www.curryprint.com paula@curryprint.com "IMPOSSIBLE DEADLINES MET" > -----Original Message----- > From: printowners-bounces@printweb.org [mailto:printowners- > bounces@printweb.org] On Behalf Of Nancy Thomsen > Sent: Monday, August 06, 2007 12:57 PM > To: printowners@printweb.org > Subject: Re: [PrintOwners] I ask these questions in the hope > > ***** This is a PrintOwners List Message ***** > > At 09:02 AM 8/6/2007, John S. wrote: > >***** This is a PrintOwners List Message ***** > >I always wonder what types of conferences owners are involved in, > >when I call and am automatically told the owner is in a conference > >but they will be glad to put me into his or her voice mail. And > >yet, other owners, are so easy to talk to and get questions answered. > > > >John Stewart > > Do you know how many crap phone calls I get every day? No, I don't > want to buy stock. No, I don't want to borrow money. No, I won't > donate. No, I don't want my web site listed on your web site. No! NO! NO! > > I have not had my calls screened in 30 years. Now I do because I'm > so tried of expecting to talk to a customer or prospect and getting > telemarketing. I am asked about almost every call - if I know the > caller I immediately answer. If not, I'm in a meeting... forever. I > also answer calls that are clearly business (thought I should throw that > in). > > I also don't have music or message on hold. We answer the phone > quickly and keep the hold time to moments instead of minutes. Time > enough to move to another work station, transfer the call or get the > answer. > > Nancy > > > > > Nancy Thomsen > Andrews Blueprint, Inc. > 269 Griffin St. > Salinas, CA 93901 > 831-424-0331 > Fax 831-424-7485 Fax > www.andrewsblueprint.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From mail at myprinter.biz Mon Aug 6 13:27:42 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Mon Aug 6 13:27:58 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: Message-ID: I always wonder what types of conferences owners are involved in, when I call and am automatically told the owner is in a conference but they will be glad to put me into his or her voice mail. And yet, other owners, are so easy to talk to and get questions answered. John Stewart John - I, like many other owners, would soon go out of business if I didn't have my calls answered by others that are trained to shield me from calls that AREN'T from customers. We have a select group of customers whose calls we'll take even it the building is on fire and being evacuated at the moment they call. For those callers, we ARE to be interrupted, no matter what we're doing. For others that we're too busy doing something else to speak with when they call, we're always "working with another customer right now" - never "in a conference" or "in a meeting" - and will always get back to them as soon as we're done. The difference might seem too small to matter, but we find ourselves more patient with vendors that are helping other customers than we do with vendors that are doing something else that's so important that they can't take time to help us - the people that pay their bills. And I consider it to be a management failure when I hear any of our phones ring a fourth time - that's when I pick if up myself - and for it to be downright rude to keep anybody on hold for more than a few seconds. I figure their time is as important to them as mine is to me, and standing around with a phone in my ear listening to anything other than the voice of the person I'm trying to reach is something I don't like doing. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of QKCONSULT@aol.com Sent: Monday, August 06, 2007 12:02 PM To: printowners@printweb.org Subject: Re: [PrintOwners] I ask these questions in the hope ***** This is a PrintOwners List Message ***** In a message dated 8/6/2007 11:52:51 A.M. Eastern Daylight Time, russ@mobile-print.com writes: That said, some things we try to do are: ? Provide friendly, knowledgeable service in a timely manner ? Answer the phone in person rather than with a machine ? Provide many years of expertise in various areas of this business ? Provide a wide range of services - from letterpress to offset to digital ? Be a resource for our clients ? Try to foster long term relationships ? Provide fast and accurate quotes ? Recycle heavily and promote that we do ? Host bi-weekly lunch events throughout the summer for our clients & prospects ? Network through Chamber, networking groups and associations ? Be very involved in the local community ? Do what we say we will Excellent list Russ.... Your #2 (answering phone in person) and #7 (providing accurate Quotes) and #12 (simply doing what you say you will do) would be at the top of my list. Every time I have conducted "secret shopper" programs or purchased printing for my own use these are the things that just jump out and distinguish some of the winners from the losers. I hear lots of rationalizations about using automated attendant phone systems and why they are so great, but nothing beats a friendly voice on the second or third ring as opposed to some recorded message. I know one owner who operates a major $3 million operation in Baltimore and you are just as likely to talk to this person on the first one or two rings as anyone else, and if they don't answer they are available within a few seconds. Boy, that counts for a lot, even with big customers. I always wonder what types of conferences owners are involved in, when I call and am automatically told the owner is in a conference but they will be glad to put me into his or her voice mail. And yet, other owners, are so easy to talk to and get questions answered. John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From pressexpress at bfm.org Mon Aug 6 13:54:09 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Mon Aug 6 13:54:37 2007 Subject: [PrintOwners] Re: Phone System In-Reply-To: References: Message-ID: Good points of the phone system. I am a small quick printer and employ only 4, however, we get 30 to 40 calls per day. (one call every 10 minutes ALL DAY LONG). We do not employ a receptionist and our CSR/typesetter tries to tackle all the calls coming in, but can't catch them all. She also tackles majority of the walk in's. We were entertaining the idea of a phone system to help route the calls properly, since when line 1 is busy, line 2 rings. Either the pressman forwards the call to her, she forwards a call to me, or I forward a call to the back or our typesetter. In a nut shell, we are finding ourselves forwarding calls to each other quite often and feel that a phone system would be the way to go. I understand that we will loose a bit a "personalization", but our time is something of value too. Mixed feelings on this one. G On Aug 6, 2007, at 11:02 AM, QKCONSULT@aol.com wrote: > ***** This is a PrintOwners List Message ***** > > > > In a message dated 8/6/2007 11:52:51 A.M. Eastern Daylight Time, > russ@mobile-print.com writes: > > That said, some things we try to do are: > ? Provide friendly, knowledgeable service in a timely manner > ? Answer the phone in person rather than with a machine > ? Provide many years of expertise in various areas of this business > ? Provide a wide range of services - from letterpress to offset to > digital > ? Be a resource for our clients > ? Try to foster long term relationships > ? Provide fast and accurate quotes > ? Recycle heavily and promote that we do > ? Host bi-weekly lunch events throughout the summer for our clients & > prospects > ? Network through Chamber, networking groups and associations > ? Be very involved in the local community > ? Do what we say we will > > > > Excellent list Russ.... > > Your #2 (answering phone in person) and #7 (providing accurate > Quotes) and > #12 (simply doing what you say you will do) would be at the top of > my list. > Every time I have conducted "secret shopper" programs or purchased > printing for > my own use these are the things that just jump out and distinguish > some of > the winners from the losers. I hear lots of rationalizations about > using > automated attendant phone systems and why they are so great, but > nothing beats a > friendly voice on the second or third ring as opposed to some > recorded message. > I know one owner who operates a major $3 million operation in > Baltimore and > you are just as likely to talk to this person on the first one or > two rings > as anyone else, and if they don't answer they are available within > a few > seconds. Boy, that counts for a lot, even with big customers. I > always wonder > what types of conferences owners are involved in, when I call and am > automatically told the owner is in a conference but they will be > glad to put me into his > or her voice mail. And yet, other owners, are so easy to talk > to and get > questions answered. > > John Stewart > Q. P. Consulting, Inc. > Featuring - _"Print Shop For Sale"_ (http:// > www.printshopsforsale.net/) > > by Larry Hunt & John Stewart > > 2110 S. Dairy Road > West Melbourne, FL 32904 > 321-727-2442 Fax 321-727-2166 > Cell: 321-794-6259 > _www.quickconsultant.com_ (http://www.quickconsultant.com/) > "Winners analyze, losers rationalize." > > > > ************************************** Get a sneak peek of the all- > new AOL at > http://discover.aol.com/memed/aolcom30tour > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From ep101 at technaprint.com Mon Aug 6 14:17:55 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Mon Aug 6 14:18:07 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: Message-ID: > Is their any Calendar software that will work on a MAC 10.4, that is > easy to use. http://www.gizmos2go.com/product.php?productid=1001&MMCF_Shopping CalendarMaker 4 by CE Software might be a place to start. I don't know if it's OS X compatible nor do I own this software. I know that CE Software went out of business in 2004 and the resurrected company isn't advertising this product so it might very well be a dead product. I'd call them if you're concerned about it but for $49 it might be worth taking a chance. For more info... http://www.cesoft.com/company/index.html Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From pressexpress at bfm.org Mon Aug 6 14:35:39 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Mon Aug 6 14:35:53 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: References: Message-ID: <4DD8D1B6-FC61-433E-94C8-CAEF93633DAE@bfm.org> That is the "Classic" version I was referring to. Nice little application, but it only has calendar templates for a few more years and it is no good. This application was created early 90's. Back then, it had a good shelf life. Again, I have an inDesign template that does a great job for calendars. Email me off the list and I will share. G On Aug 6, 2007, at 1:17 PM, Eric Pearson wrote: > ***** This is a PrintOwners List Message ***** > >> Is their any Calendar software that will work on a MAC 10.4, that is >> easy to use. > > http://www.gizmos2go.com/product.php?productid=1001&MMCF_Shopping > > CalendarMaker 4 by CE Software might be a place to start. I don't > know if > it's OS X compatible nor do I own this software. I know that CE > Software > went out of business in 2004 and the resurrected company isn't > advertising > this product so it might very well be a dead product. I'd call them if > you're concerned about it but for $49 it might be worth taking a > chance. > > For more info... > > http://www.cesoft.com/company/index.html > > Eric Pearson > President/C.E.O. > > ------------ > > TechnaPrint, Inc. > 909 Garfield Street > Eugene, OR 97402-2706 > (541) 344-4062 > (541) 344-1765 Fax > > ep101@technaprint.com > www.technaprint.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From joseph at mauiprintworks.com Mon Aug 6 14:37:39 2007 From: joseph at mauiprintworks.com (Joseph Marsh) Date: Mon Aug 6 14:37:59 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg Message-ID: Heidelberg has a program for printers in Hawaii that when they have a Tech in the islands they call around to find shop that would like some service. They will split the airfare between all the shops wanting service and since we are on an outer island we also pay for the additional airfare to Maui. This is a great program that has worked for us for the last couple rounds. This time when the tech comes we get a bill for $6700! We were planning on $2-4k The initial estimate work order from the tech was $6700 after leaving. Then we get a call from H's billing department saying that we got billed the wrong amount. We thought that was great and maybe we will pay less. In the next couple of days we get the revised bill and it is for $8100!!!!!!! Has anyone every had any luck with H on negotiating for work that has already been completed? Should I talk to my sales rep about this? We are within weeks of making final decisions on a new cutter and folder. This will really impact our decision. What are some good ways to prevent this from happening in the future? Do you just have your press operator do all the maintenance and repairs? Any help would be greatly appreciated. Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com From joseph at mauiprintworks.com Mon Aug 6 14:42:09 2007 From: joseph at mauiprintworks.com (Joseph Marsh) Date: Mon Aug 6 14:42:20 2007 Subject: [PrintOwners] New Cutter Recommendations Message-ID: <29C8AD3D-FFA6-45F7-BCFB-856977C52450@mauiprintworks.com> We are looking into replacing our 36 inch cutter. We have been looking at Polar, but with our current tech billing issues I would like to have a backup option. Is there a cutter that is in the same quality and durability range of the Polar? If you have a contact name for the vendor that would be helpful also. Thank you. Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com From joseph at mauiprintworks.com Mon Aug 6 15:19:10 2007 From: joseph at mauiprintworks.com (Joseph Marsh) Date: Mon Aug 6 15:19:22 2007 Subject: [PrintOwners] New Cutter Recommendations In-Reply-To: <29C8AD3D-FFA6-45F7-BCFB-856977C52450@mauiprintworks.com> References: <29C8AD3D-FFA6-45F7-BCFB-856977C52450@mauiprintworks.com> Message-ID: <25EEA7B3-EEEC-41C2-98ED-5AAE5C93660A@mauiprintworks.com> Does anyone have any experience with PRISM or SABER cutters? The vendor says that the PRISM is the Polar comparable cutter. On Aug 6, 2007, at 8:42 AM, Joseph Marsh wrote: > ***** This is a PrintOwners List Message ***** > > We are looking into replacing our 36 inch cutter. We have been > looking at Polar, but with our current tech billing issues I would > like to have a backup option. Is there a cutter that is in the > same quality and durability range of the Polar? If you have a > contact name for the vendor that would be helpful also. Thank you. > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com From robin at protypeonline.com Mon Aug 6 15:32:01 2007 From: robin at protypeonline.com (Robin Niewold) Date: Mon Aug 6 15:31:57 2007 Subject: [PrintOwners] Laminator Questions Message-ID: <11CF5E5E-193F-4F37-9C1C-8C5E3941457D@protypeonline.com> does anyone on this list have or know anything about USI's Promount Plus 2700, 27" heated roll mounting laminator? We have another USI laminator -- ARL 27" with the heat shoes -- we are currently getting more requests for mounting now that we do wide format -- and if I could tip my toe in the mounting pool without going "whole hog" ...this machine seems like a good idea. Curious about heat shoe vs. heated rollers? Better laminate/adhering? More work? More to maintain and more difficult to operate the heated roller system vs. heat shoe? robin Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From dgtday at aol.com Mon Aug 6 15:32:56 2007 From: dgtday at aol.com (dgtday@aol.com) Date: Mon Aug 6 15:33:14 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: <4DD8D1B6-FC61-433E-94C8-CAEF93633DAE@bfm.org> References: <4DD8D1B6-FC61-433E-94C8-CAEF93633DAE@bfm.org> Message-ID: <8C9A677B97626E4-E40-4EBF@WEBMAIL-DF16.sysops.aol.com> You can find older versions of software and some discontinued stuff at NothingButSoftware.com. David Youngs DGT Orange, CA -----Original Message----- From: Greg Weinfurter To: Discussion List for Printing Business Owners Only Sent: Mon, 6 Aug 2007 11:35 am Subject: Re: [PrintOwners] Calendar Software ***** This is a PrintOwners List Message *****? ? That is the "Classic" version I was referring to. Nice little application, but it only has calendar templates for a few more years and it is no good. This application was created early 90's. Back then, it had a good shelf life.? ? Again, I have an inDesign template that does a great job for calendars. Email me off the list and I will share.? ? G? ? On Aug 6, 2007, at 1:17 PM, Eric Pearson wrote:? ? > ***** This is a PrintOwners List Message *****? >? >> Is their any Calendar software that will work on a MAC 10.4, that is? >> easy to use.? >? > http://www.gizmos2go.com/product.php?productid=1001&MMCF_Shopping? >? > CalendarMaker 4 by CE Software might be a place to start. I don't > know if? > it's OS X compatible nor do I own this software. I know that CE > Software? > went out of business in 2004 and the resurrected company isn't > advertising? > this product so it might very well be a dead product. I'd call them if? > you're concerned about it but for $49 it might be worth taking a > chance.? >? > For more info...? >? > http://www.cesoft.com/company/index.html? >? > Eric Pearson? > President/C.E.O.? >? > ------------? >? > TechnaPrint, Inc.? > 909 Garfield Street? > Eugene, OR 97402-2706? > (541) 344-4062? > (541) 344-1765 Fax? >? > ep101@technaprint.com? > www.technaprint.com? >? >? >? > _______________________________________________? > PrintOwners Discussion List? > Post: PrintOwners@printweb.org? > Info: http://rb.enter.net/mailman/listinfo/printowners? ? --This message has been scanned for viruses and? dangerous content by MailScanner, and is? believed to be clean.? ? _______________________________________________? PrintOwners Discussion List? Post: PrintOwners@printweb.org? Info: http://rb.enter.net/mailman/listinfo/printowners? ? ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. From ed at graphicprintersinc.com Mon Aug 6 15:41:00 2007 From: ed at graphicprintersinc.com (Ed Pierce) Date: Mon Aug 6 15:40:59 2007 Subject: [PrintOwners] New Cutter Recommendations In-Reply-To: <25EEA7B3-EEEC-41C2-98ED-5AAE5C93660A@mauiprintworks.com> Message-ID: <008601c7d861$b8558c30$5a01a8c0@fileserver> We have a 36.5 inch Prism and we really like it. The biggest differences I know of are the Prism comes with a Micro-cut computer and the tables are chrome or high gloss stainless steel to prevent rust. Other than the price and these 2 things I don't think you will know the difference between the two. Ed Pierce Graphic Print & Communication Meridian MS 601-485-7088 ed@graphicprintersinc.com From dominick at fmtc.com Mon Aug 6 15:52:37 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Mon Aug 6 15:52:49 2007 Subject: [PrintOwners] Laminator Questions In-Reply-To: <11CF5E5E-193F-4F37-9C1C-8C5E3941457D@protypeonline.com> References: <11CF5E5E-193F-4F37-9C1C-8C5E3941457D@protypeonline.com> Message-ID: <46B77C05.70706@fmtc.com> Hi Robin, Do not have that machine, but we choose a different route, rather than a 3rd laminator. (We have a 25" and a 40", both USI). We laminate the poster first, then mount onto adhesive Foam Core. Faster for us, very little if any spoilage, and they look great. And no need for a different laminator. I do know that a "heat shoe" machine will not get hot enough for the "heat mount foam". We tried with ours, and it just bubbles, then all comes loose. If you want more info, call or e-mail. Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! Robin Niewold wrote: > ***** This is a PrintOwners List Message ***** > > does anyone on this list have or know anything about USI's Promount > Plus 2700, 27" heated roll mounting laminator? > > We have another USI laminator -- ARL 27" with the heat shoes -- we are > currently getting more requests for mounting now that we do wide > format -- and if I could tip my toe in the mounting pool without going > "whole hog" ...this machine seems like a good idea. Curious about heat > shoe vs. heated rollers? Better laminate/adhering? More work? More to > maintain and more difficult to operate the heated roller system vs. > heat shoe? > > robin > > Robin Niewold > Pro-Type Printing > 130 N. Market Street > Paxton, IL 60957 > 217.379.4715 > robin@protypeonline.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From ep101 at technaprint.com Mon Aug 6 15:55:20 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Mon Aug 6 15:55:34 2007 Subject: [PrintOwners] New Cutter Recommendations In-Reply-To: <25EEA7B3-EEEC-41C2-98ED-5AAE5C93660A@mauiprintworks.com> Message-ID: > ***** This is a PrintOwners List Message ***** > > Does anyone have any experience with PRISM or SABER cutters? The > vendor says that the PRISM is the Polar comparable cutter. PRISM castings are made in China. I try to avoid contributing to their military-industrial complex whenever I can... Saber is a good cutter and is one of only two out there with a double-pull mechanism--that is from both sides of the blade. The other is Itoh. We purchased an Itoh 45" about 6 years ago and haven't had a lick of trouble with it. They run about $75K with airbed and tables. LDR in Portland is the sole importer for Itoh. Contact Larry Hart for further info (503) 572-6858. He'll give you a lengthy list of references to talk with. Or you can get more info including an e-brochure from their website at: http://www.ldr.com/index.shtml. Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From kellycrom at gmail.com Mon Aug 6 16:06:06 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Mon Aug 6 16:06:18 2007 Subject: [PrintOwners] Calendar Software In-Reply-To: References: Message-ID: <004701c7d865$3a416810$6d01a8c0@KELLY> This is the link I was originally thinking of when I first replied - http://www.expresscalendartemplates.com/ Looks like they are still using Quark 4 & 5, but I assume most everything would translate to the newer versions. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of bob johnson > Sent: Monday, August 06, 2007 10:03 AM > To: printowners@printweb.org > Subject: [PrintOwners] Calendar Software > > ***** This is a PrintOwners List Message ***** > > Is their any Calendar software that will work on a MAC 10.4, that is > easy to use. ( Iuse Quark 7.0). I have been getting a few questiions > from some people about the Christmas , artsy type of calendars. > I usually don't monkey with them as they take a lot of time, and they > want them cheap. So I thought I would ask if their is any software > that is easy to use? > Bob Johnson > BJ's Printing > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From swiftyprinting at mac.com Mon Aug 6 16:32:29 2007 From: swiftyprinting at mac.com (Chuck) Date: Mon Aug 6 16:32:50 2007 Subject: [PrintOwners] Laminator Questions In-Reply-To: <11CF5E5E-193F-4F37-9C1C-8C5E3941457D@protypeonline.com> References: <11CF5E5E-193F-4F37-9C1C-8C5E3941457D@protypeonline.com> Message-ID: <4DF66161-0516-49AD-807D-AFDE5C04412B@mac.com> On Aug 6, 2007, at 3:32 PM, Robin Niewold wrote: > We have another USI laminator -- ARL 27" with the heat shoes -- we > are currently getting more requests for mounting now that we do > wide format -- and if I could tip my toe in the mounting pool > without going "whole hog" ...this machine seems like a good idea. > Curious about heat shoe vs. heated rollers? Better laminate/ > adhering? More work? More to maintain and more difficult to operate > the heated roller system vs. heat shoe? With pre coated boards you could mount with the ARL27 you already have. This will get you started without any investment. Heated rollers will give the machine versatility. More mounting and laminating possibilities if the rollers are heated versus heat shoes. This means a savings on material. Heat activated mounting boards are easier to mount on to. The second thing to look at is how thick of a material you can run through it and if you can adjust the pressure and height of the rollers. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From braddpotter at juno.com Mon Aug 6 16:43:53 2007 From: braddpotter at juno.com (Brad D Potter) Date: Mon Aug 6 16:44:37 2007 Subject: [PrintOwners] I ask these questions in the hope Message-ID: <20070806.134353.3972.6.braddpotter@juno.com> I just read a blog about customer service, and they are now starting to put rfid tags in your cars, so when you drive on the sales lot, the readerboard will display your name, " Welcome Betty Jean" Sounds a little creepy to me... BUT what would happen if we knew who was calling, and your software would pull up their work in progress or history. So you could answer Hello Betty Jean, yes I see your order is ready!! I agree, there will never be a "push one for ours of operation" at my business. Good posts. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax On Mon, 6 Aug 2007 12:02:18 EDT QKCONSULT@aol.com writes: > ***** This is a PrintOwners List Message ***** > > > > In a message dated 8/6/2007 11:52:51 A.M. Eastern Daylight Time, > russ@mobile-print.com writes: > > That said, some things we try to do are: > • Provide friendly, knowledgeable service in a timely manner > • Answer the phone in person rather than with a machine > • Provide many years of expertise in various areas of this > business > • Provide a wide range of services - from letterpress to offset to > digital > • Be a resource for our clients > • Try to foster long term relationships > • Provide fast and accurate quotes > • Recycle heavily and promote that we do > • Host bi-weekly lunch events throughout the summer for our > clients & > prospects > • Network through Chamber, networking groups and associations > • Be very involved in the local community > • Do what we say we will > > > > Excellent list Russ.... > > Your #2 (answering phone in person) and #7 (providing accurate > Quotes) and > #12 (simply doing what you say you will do) would be at the top of > my list. > Every time I have conducted "secret shopper" programs or purchased > printing for > my own use these are the things that just jump out and distinguish > some of > the winners from the losers. I hear lots of rationalizations about > using > automated attendant phone systems and why they are so great, but > nothing beats a > friendly voice on the second or third ring as opposed to some > recorded message. > I know one owner who operates a major $3 million operation in > Baltimore and > you are just as likely to talk to this person on the first one or > two rings > as anyone else, and if they don't answer they are available within a > few > seconds. Boy, that counts for a lot, even with big customers. I > always wonder > what types of conferences owners are involved in, when I call and am > > automatically told the owner is in a conference but they will be > glad to put me into his > or her voice mail. And yet, other owners, are so easy to talk > to and get > questions answered. > > John Stewart > Q. P. Consulting, Inc. > Featuring - _"Print Shop For Sale"_ > (http://www.printshopsforsale.net/) > > by Larry Hunt & John Stewart > > 2110 S. Dairy Road > West Melbourne, FL 32904 > 321-727-2442 Fax 321-727-2166 > Cell: 321-794-6259 > _www.quickconsultant.com_ (http://www.quickconsultant.com/) > "Winners analyze, losers rationalize." > > > > ************************************** Get a sneak peek of the > all-new AOL at > http://discover.aol.com/memed/aolcom30tour > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From cahill at bizprint.com Mon Aug 6 16:50:09 2007 From: cahill at bizprint.com (Cahill@bizprint.com) Date: Mon Aug 6 16:50:02 2007 Subject: [PrintOwners] Re: Phone System In-Reply-To: Message-ID: We had a policy for 15 years that we answered the phone on the second ring. Everyone was responsible to answer the phone. Answering the phone was always an issue when we discussed processes and procedures. When the phone rang everyone stopped, looked around to see who was going to get it. We have 5 lines. Once they answered the call they then had to go hunt down who the call was for. We went to a phone system with an automated operator two years ago. I feel the positives outweigh the negatives. Yes we have lost some of that personal touch but we have gained in efficiency and our customers recognize that. When Bob Smith calls and wants to talk to our CSR Larry, He gets Larry or can easily leave a message in Larry's mailbox. I can check my messages from outside the office and return calls quicker. I wish I could employ someone to just answer the phone but until then I am happy with the automated attendant. At the very least every shop should have voice mail and an on hold message. JMO -- Cahill Jones BizPrint Boise, Idaho > From: Greg Weinfurter > Reply-To: Discussion List for Printing Business Owners Only > > Date: Mon, 6 Aug 2007 12:54:09 -0500 > To: Discussion List for Printing Business Owners Only > > Subject: [PrintOwners] Re: Phone System > > ***** This is a PrintOwners List Message ***** > > Good points of the phone system. > > I am a small quick printer and employ only 4, however, we get 30 to > 40 calls per day. (one call every 10 minutes ALL DAY LONG). We do > not employ a receptionist and our CSR/typesetter tries to tackle all > the calls coming in, but can't catch them all. She also tackles > majority of the walk in's. > > We were entertaining the idea of a phone system to help route the > calls properly, since when line 1 is busy, line 2 rings. Either the > pressman forwards the call to her, she forwards a call to me, or I > forward a call to the back or our typesetter. In a nut shell, we are > finding ourselves forwarding calls to each other quite often and feel > that a phone system would be the way to go. I understand that we > will loose a bit a "personalization", but our time is something of > value too. Mixed feelings on this one. > > G > > > On Aug 6, 2007, at 11:02 AM, QKCONSULT@aol.com wrote: > >> ***** This is a PrintOwners List Message ***** >> >> >> >> In a message dated 8/6/2007 11:52:51 A.M. Eastern Daylight Time, >> russ@mobile-print.com writes: >> >> That said, some things we try to do are: >> ? Provide friendly, knowledgeable service in a timely manner >> ? Answer the phone in person rather than with a machine >> ? Provide many years of expertise in various areas of this business >> ? Provide a wide range of services - from letterpress to offset to >> digital >> ? Be a resource for our clients >> ? Try to foster long term relationships >> ? Provide fast and accurate quotes >> ? Recycle heavily and promote that we do >> ? Host bi-weekly lunch events throughout the summer for our clients & >> prospects >> ? Network through Chamber, networking groups and associations >> ? Be very involved in the local community >> ? Do what we say we will >> >> >> >> Excellent list Russ.... >> >> Your #2 (answering phone in person) and #7 (providing accurate >> Quotes) and >> #12 (simply doing what you say you will do) would be at the top of >> my list. >> Every time I have conducted "secret shopper" programs or purchased >> printing for >> my own use these are the things that just jump out and distinguish >> some of >> the winners from the losers. I hear lots of rationalizations about >> using >> automated attendant phone systems and why they are so great, but >> nothing beats a >> friendly voice on the second or third ring as opposed to some >> recorded message. >> I know one owner who operates a major $3 million operation in >> Baltimore and >> you are just as likely to talk to this person on the first one or >> two rings >> as anyone else, and if they don't answer they are available within >> a few >> seconds. Boy, that counts for a lot, even with big customers. I >> always wonder >> what types of conferences owners are involved in, when I call and am >> automatically told the owner is in a conference but they will be >> glad to put me into his >> or her voice mail. And yet, other owners, are so easy to talk >> to and get >> questions answered. >> >> John Stewart >> Q. P. Consulting, Inc. >> Featuring - _"Print Shop For Sale"_ (http:// >> www.printshopsforsale.net/) >> >> by Larry Hunt & John Stewart >> >> 2110 S. Dairy Road >> West Melbourne, FL 32904 >> 321-727-2442 Fax 321-727-2166 >> Cell: 321-794-6259 >> _www.quickconsultant.com_ (http://www.quickconsultant.com/) >> "Winners analyze, losers rationalize." >> >> >> >> ************************************** Get a sneak peek of the all- >> new AOL at >> http://discover.aol.com/memed/aolcom30tour >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From robin at protypeonline.com Mon Aug 6 16:59:40 2007 From: robin at protypeonline.com (Robin Niewold) Date: Mon Aug 6 16:59:27 2007 Subject: [PrintOwners] Laminator Questions Message-ID: <8EC917FF-A517-40B0-9BA5-02969F950E6E@protypeonline.com> Chuck, are heated roller laminators/mounters any more difficult to use or maintain than the heat shoe machines? Robin Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From mv.sirspeedy at gmail.com Mon Aug 6 16:59:45 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Mon Aug 6 16:59:55 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: <20070806.134353.3972.6.braddpotter@juno.com> References: <20070806.134353.3972.6.braddpotter@juno.com> Message-ID: <98f5b19a0708061359x675b697bhaf9566d7a1a98c46@mail.gmail.com> On 8/6/07, Brad D Potter wrote: > > BUT what would happen if we knew who was calling, Great idea, Brad. It could be called "Caller ID" or something equally catchy. The real selling point of it would be if a little red flag (or a flashing red light?) popped up when the number was called by an automated machine. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From swiftyprinting at mac.com Mon Aug 6 17:09:06 2007 From: swiftyprinting at mac.com (Chuck) Date: Mon Aug 6 17:09:23 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: <20070806.134353.3972.6.braddpotter@juno.com> References: <20070806.134353.3972.6.braddpotter@juno.com> Message-ID: On Aug 6, 2007, at 4:43 PM, Brad D Potter wrote: > BUT what would happen if we knew who was calling, and your software > would > pull up their work in progress or history. So you could answer Hello > Betty Jean, yes I see your order is ready!! Actually we have been doing that for years. I keep the caller id displays near the CSRs. This way they know who is calling and quite often are a step ahead of the customer without ever asking a single question. In one click the CSR will often check the name with the job list on the computer. If it was automatic it would really be great. If no job, then it could pull up the history of the account. Do I answer line 1 first or line 2, which has the more important customer on it? Sometimes we have customers call us for an estimate, never give us any name or phone number. After taking the job info we then will say "Okay Mr Smith can I reach you at 555-555". One time we had a women go crazy on us, because she didn't want us to know her full name or telephone number - someone should have taught her about caller id blocking. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From dstorrar at hrcommunications.ca Mon Aug 6 17:34:49 2007 From: dstorrar at hrcommunications.ca (Dan Storrar) Date: Mon Aug 6 17:37:49 2007 Subject: [PrintOwners] Calendar Software References: Message-ID: <004101c7d871$f1b714c0$6601a8c0@DAN> Yes, name your time ----- Original Message ----- From: "Eric Pearson" To: "printowners printweb.org" Sent: Monday, August 06, 2007 2:17 PM Subject: Re: [PrintOwners] Calendar Software > ***** This is a PrintOwners List Message ***** > >> Is their any Calendar software that will work on a MAC 10.4, that is >> easy to use. > > http://www.gizmos2go.com/product.php?productid=1001&MMCF_Shopping > > CalendarMaker 4 by CE Software might be a place to start. I don't know if > it's OS X compatible nor do I own this software. I know that CE Software > went out of business in 2004 and the resurrected company isn't advertising > this product so it might very well be a dead product. I'd call them if > you're concerned about it but for $49 it might be worth taking a chance. > > For more info... > > http://www.cesoft.com/company/index.html > > Eric Pearson > President/C.E.O. > > ------------ > > TechnaPrint, Inc. > 909 Garfield Street > Eugene, OR 97402-2706 > (541) 344-4062 > (541) 344-1765 Fax > > ep101@technaprint.com > www.technaprint.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From ron at printingconcepts.com Mon Aug 6 18:02:56 2007 From: ron at printingconcepts.com (Ron Taggart) Date: Mon Aug 6 17:56:54 2007 Subject: [PrintOwners] New Cutter Recommendations In-Reply-To: Message-ID: I am not one to tout Heidelberg but we have two of their 46" cutters, one we just purchased and our guys are amazed at how advanced it is over our 1999 model. If you look at a cutter purchase as a 20 year purchase, then price differences really kind of become incidental. Drive a Polar around the block and you won't lose much in value, but a brand like Sabre will lose a lot of its value in the same trip. So if you factor in end value, the Polar really doesn't cost more. Once I was going for a fairly large loan when we were a little financially weak, and the value of my equipment played a big part in whether we got the loan. I think Itoh's have a lot more value on the West Coast and I think they are a good cutter, but it is difficult to ignore the resale of a Polar and their quality. I bought a nearly new Polar in 1987 for $14K and recently wholesaled it for $6000. -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Eric Pearson Sent: Monday, August 06, 2007 3:55 PM To: printowners printweb.org Subject: Re: [PrintOwners] New Cutter Recommendations ***** This is a PrintOwners List Message ***** > ***** This is a PrintOwners List Message ***** > > Does anyone have any experience with PRISM or SABER cutters? The > vendor says that the PRISM is the Polar comparable cutter. PRISM castings are made in China. I try to avoid contributing to their military-industrial complex whenever I can... Saber is a good cutter and is one of only two out there with a double-pull mechanism--that is from both sides of the blade. The other is Itoh. We purchased an Itoh 45" about 6 years ago and haven't had a lick of trouble with it. They run about $75K with airbed and tables. LDR in Portland is the sole importer for Itoh. Contact Larry Hart for further info (503) 572-6858. He'll give you a lengthy list of references to talk with. Or you can get more info including an e-brochure from their website at: http://www.ldr.com/index.shtml. Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From ron at printingconcepts.com Mon Aug 6 18:13:00 2007 From: ron at printingconcepts.com (Ron Taggart) Date: Mon Aug 6 18:07:09 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: Message-ID: How do you get Hberg to lower the bill: Raise holy hell, that's how. We had an issue where they topped off a bill for service on a folder with a $700 travel charge, and we had scheduled the call two weeks in advance. Even though the tech happened to live less than an hour from here, his call before ours was 4 hours away and by the way it was overtime travel, whatever that is. We negotiated it down to $300 which felt good until I realized that $300 was out of line!! We sold the Stahl that we bought new and are much happier with a used MBO. Reminds me of this story Two boys found a cake simultaneously. The first boy said let's split it, and the second kept insisting that it was all his. They went back and forth with the same argument until finally the first boy said, "OK, let's compromise." The second boy said, "Fine, you get 1/4, and I get 3/4." -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Joseph Marsh Sent: Monday, August 06, 2007 2:38 PM To: printowners@printweb.org Subject: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** Heidelberg has a program for printers in Hawaii that when they have a Tech in the islands they call around to find shop that would like some service. They will split the airfare between all the shops wanting service and since we are on an outer island we also pay for the additional airfare to Maui. This is a great program that has worked for us for the last couple rounds. This time when the tech comes we get a bill for $6700! We were planning on $2-4k The initial estimate work order from the tech was $6700 after leaving. Then we get a call from H's billing department saying that we got billed the wrong amount. We thought that was great and maybe we will pay less. In the next couple of days we get the revised bill and it is for $8100!!!!!!! Has anyone every had any luck with H on negotiating for work that has already been completed? Should I talk to my sales rep about this? We are within weeks of making final decisions on a new cutter and folder. This will really impact our decision. What are some good ways to prevent this from happening in the future? Do you just have your press operator do all the maintenance and repairs? Any help would be greatly appreciated. Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From brianoday at eprint.us Mon Aug 6 19:28:42 2007 From: brianoday at eprint.us (Brian O'Day) Date: Mon Aug 6 19:28:49 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: References: Message-ID: <007a01c7d881$86d31630$7801a8c0@Brian> I would tell the sales person trying to sell you the new equipment what happened and because of that you are not going to buy his equipment and wait to see what he says. I would also talk to an Attorney to see if the estimate you received was binding! I have raised a little hell and gotten Heidelberg to decrease a bill. As a mater of fact that is why when you asked about folders I suggest MBO because of their long Warranty. I would buy the H cutter because they are so darn reliable you won't need much service. JMHO Brian O'Day ePrint Portland, Oregon brianoday@eprint.us 503-684-2679 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Joseph Marsh Sent: Monday, August 06, 2007 11:38 AM To: printowners@printweb.org Subject: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** Heidelberg has a program for printers in Hawaii that when they have a Tech in the islands they call around to find shop that would like some service. They will split the airfare between all the shops wanting service and since we are on an outer island we also pay for the additional airfare to Maui. This is a great program that has worked for us for the last couple rounds. This time when the tech comes we get a bill for $6700! We were planning on $2-4k The initial estimate work order from the tech was $6700 after leaving. Then we get a call from H's billing department saying that we got billed the wrong amount. We thought that was great and maybe we will pay less. In the next couple of days we get the revised bill and it is for $8100!!!!!!! Has anyone every had any luck with H on negotiating for work that has already been completed? Should I talk to my sales rep about this? We are within weeks of making final decisions on a new cutter and folder. This will really impact our decision. What are some good ways to prevent this from happening in the future? Do you just have your press operator do all the maintenance and repairs? Any help would be greatly appreciated. Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From sos at olympus.net Mon Aug 6 19:45:15 2007 From: sos at olympus.net (Dan Huntingford) Date: Mon Aug 6 19:44:44 2007 Subject: [PrintOwners] Here's a new one References: Message-ID: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> Had a customer pull up in one of those little electric cars. Cute little thing. She noticed I had a power plug on the exterior of the building so she whipped out a cord and plugged in. She left it charging while she came in a made a bunch of copies. What should we have charged for a charge? Anybody have a clue how much electricity a battery charger draws per minute? or per hour? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From vern at fosterpress.com Mon Aug 6 20:07:45 2007 From: vern at fosterpress.com (Vern Foster) Date: Mon Aug 6 20:07:58 2007 Subject: [PrintOwners] Here's a new one In-Reply-To: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> Message-ID: <014f01c7d886$fb8b5be0$0100a8c0@foster501df6fb> Don't you just hate it when someone else figures out a cheaper way to get by before you do? I'll bet she used your pen to write her check, too. Vern PS I wonder if her little car would go twice as fast if you rewired that plug for 220v? ======================================== Vern Foster ~ Foster Press ~ Lake Stevens, WA vern@fosterpress.com ~ 425-334-9317 ======================================== -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Monday, August 06, 2007 4:45 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Here's a new one ***** This is a PrintOwners List Message ***** Had a customer pull up in one of those little electric cars. Cute little thing. She noticed I had a power plug on the exterior of the building so she whipped out a cord and plugged in. She left it charging while she came in a made a bunch of copies. What should we have charged for a charge? Anybody have a clue how much electricity a battery charger draws per minute? or per hour? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From kevin at abfprints.com Mon Aug 6 20:08:50 2007 From: kevin at abfprints.com (Kevin Danko) Date: Mon Aug 6 20:09:04 2007 Subject: [PrintOwners] New Cutter Recommendations In-Reply-To: <25EEA7B3-EEEC-41C2-98ED-5AAE5C93660A@mauiprintworks.com> References: <29C8AD3D-FFA6-45F7-BCFB-856977C52450@mauiprintworks.com> <25EEA7B3-EEEC-41C2-98ED-5AAE5C93660A@mauiprintworks.com> Message-ID: <005401c7d887$22b350b0$1800a8c0@Danko> The Saber is the better of the two. It has two hydraulic arms compared to one on the Prism. It's defiantly worth the extra 5-10 thousand. We have had ours for 2 years and only had one service call. Our cutter operates between 6-10 hours per day. Kevin Danko Advantage Business Forms 102 N. Riverside Ave. Rialto, CA 92376 (909) 875-7163 Fax: (909) 875-7971 E-mail: kevin@abfprints.com www.abfprints.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Joseph Marsh Sent: Monday, August 06, 2007 12:19 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] New Cutter Recommendations ***** This is a PrintOwners List Message ***** Does anyone have any experience with PRISM or SABER cutters? The vendor says that the PRISM is the Polar comparable cutter. On Aug 6, 2007, at 8:42 AM, Joseph Marsh wrote: > ***** This is a PrintOwners List Message ***** > > We are looking into replacing our 36 inch cutter. We have been > looking at Polar, but with our current tech billing issues I would > like to have a backup option. Is there a cutter that is in the > same quality and durability range of the Polar? If you have a > contact name for the vendor that would be helpful also. Thank you. > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From jodib at blackfoot.net Mon Aug 6 20:16:47 2007 From: jodib at blackfoot.net (Jodi Bowser) Date: Mon Aug 6 20:17:06 2007 Subject: [PrintOwners] Here's a new one References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> Message-ID: <016501c7d888$3eb8f890$0101a8c0@desktoppbl> ahhhh...that is a good one - I have a customer that has shown up 3 times (I think she got the message last time) and she comes in and has lunch at front table.....lovely! I think I'd charge her $10.00 (a flat fee) or build something into her job. Jodi Bowser Pyramid Printing Missoula, Montana jodib@blackfoot.net 406-728-1503 fax 406-728-0505 ----- Original Message ----- From: "Dan Huntingford" To: "Discussion List for Printing Business Owners Only" Sent: Monday, August 06, 2007 5:45 PM Subject: Re: [PrintOwners] Here's a new one > ***** This is a PrintOwners List Message ***** > > Had a customer pull up in one of those little electric cars. Cute little > thing. She noticed I had a power plug on the exterior of the building so > she whipped out a cord and plugged in. She left it charging while she > came in a made a bunch of copies. > > What should we have charged for a charge? > > Anybody have a clue how much electricity a battery charger draws per > minute? or per hour? > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From Nancy at printingresources.com Mon Aug 6 21:33:33 2007 From: Nancy at printingresources.com (Nancy Dediemar) Date: Mon Aug 6 21:22:15 2007 Subject: [PrintOwners] New Cutter Recommendations Message-ID: Joseph, In May 2007 we replaced our Challenge cutter with a Prism. We selected Prism over Polar for a variety of reasons and have been very happy with our decision. Colter & Peterson (who make Prism cutters) manufactures their cutters at their own facility in California, and they are engineered to be nearly identical to comparable Polar models. Our salesman is Alan Kabaloff; in addition to being very knowledgeable about cutters and blades, he also provided us with a 20-minute presentation on the theory of cutting (as opposed to how to operate the cutter) that even our press operators found to be valuable. Contact information: Alan Kabalof Colter & Peterson alank@colterpeterson.com (213) 500-7406 (cell) Nancy DeDiemar Printing Resources of Southern California 893 W 9th St, Upland, CA 91786 909/981-5715 phone 909/981-9396 FAX http://www.printingresources.com mailto:nancy@printingresources.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Joseph Marsh Sent: Monday, August 06, 2007 12:19 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] New Cutter Recommendations ***** This is a PrintOwners List Message ***** Does anyone have any experience with PRISM or SABER cutters? The vendor says that the PRISM is the Polar comparable cutter. On Aug 6, 2007, at 8:42 AM, Joseph Marsh wrote: > ***** This is a PrintOwners List Message ***** > > We are looking into replacing our 36 inch cutter. We have been > looking at Polar, but with our current tech billing issues I would > like to have a backup option. Is there a cutter that is in the > same quality and durability range of the Polar? If you have a > contact name for the vendor that would be helpful also. Thank you. > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From bcreighton at danielsprinting.us Mon Aug 6 21:25:12 2007 From: bcreighton at danielsprinting.us (Bill Creighton) Date: Mon Aug 6 21:25:39 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> Message-ID: <46B7C9F8.9060900@danielsprinting.us> Dan: Curious, was the car cute or was she cute? Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > > Had a customer pull up in one of those little electric cars. Cute > little thing. She noticed I had a power plug on the exterior of the > building so she whipped out a cord and plugged in. She left it > charging while she came in a made a bunch of copies. > > What should we have charged for a charge? > > Anybody have a clue how much electricity a battery charger draws per > minute? or per hour? > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Bill Creighton Daniels Printing 2141 Priest Bridge Drive #5 Crofton, MD 21114 301.261.3426 bcreighton@danielsprinting.us From richard at sirspeedy-brickell.com Mon Aug 6 21:40:59 2007 From: richard at sirspeedy-brickell.com (Richard Moffat) Date: Mon Aug 6 21:41:10 2007 Subject: [PrintOwners] Clipper I Corner Rounder In-Reply-To: <001901c7d847$00898a80$0401a8c0@austin> Message-ID: http://www.rosbackcompany.com/ Link to Clipper http://www.rosbackcompany.com/clipper.htm You call Rosback, and you are lucky if anybody there knows they have bought the Clipper company. Info on web is as much as you can get from anybody in their company. Richard Moffat Sir Speedy 244 S.W. 6th Street Miami, Florida 33130 (305) 285-1401 Tel (305) 285-1402 Fax richard@sirspeedy-brickell.com www.sirspeedy-brickell.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Austin Havens Sent: Monday, August 06, 2007 12:30 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Clipper I Corner Rounder ***** This is a PrintOwners List Message ***** Is there a website for the Corner Rounder or for Rosback? I couldn't get either one on Google. Thanks, Austin Havens Havens Printing & Copy Shop 200 N Main McPherson, KS 67460 620-241-5400 ahavens@sbcglobal.net ----- Original Message ----- From: "Charlene Sims" To: "'Discussion List for Printing Business Owners Only'" Sent: Monday, August 06, 2007 9:38 AM Subject: RE: [PrintOwners] Clipper I Corner Rounder > ***** This is a PrintOwners List Message ***** > > Richard I got one after Graph Expo last year. I think it is more now than > what I paid because they were brought out by Rosback. We don't use it all > the time but when we do it is slick as can be. You can put 1000 sheets or > cards in the tray and with one quick swoop cuts all the corners smooth and > nice. VERY easy to set up. They don't have as big round corner knives as I > would like but the ones we do have are great. Is it worth it? If you do > round cornering - YES. > ch > > Charlene Sims > > The Master's Press, Inc > 14550 Midway Road > Dallas, Tx 75244 > 972/458.8758 * 972/387.0046 * fax 972/404.0317 > char@themasterspress.com > www.themasterspress.com > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Richard Moffat > Sent: Friday, August 03, 2007 6:23 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Clipper I Corner Rounder > > ***** This is a PrintOwners List Message ***** > > Does anybody have a Clipper I Corner Rounder? Is it worth the price? I wish > I could see how this thing works, any video out there? > > Thanks, > > Richard Moffat > > Sir Speedy > 244 S.W. 6th Street > Miami, Florida 33130 > (305) 285-1401 Tel > (305) 285-1402 Fax > richard@sirspeedy-brickell.com > www.sirspeedy-brickell.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2439 (20070806) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From rick at jmjprinting.com Mon Aug 6 22:16:23 2007 From: rick at jmjprinting.com (Rick Foster) Date: Mon Aug 6 22:12:32 2007 Subject: [PrintOwners] Here's a new one In-Reply-To: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> Message-ID: In reference to the message sent by Dan Huntingford, on 8/6/07, at 4:45 PM -0700: >Had a customer pull up in one of those little electric cars. Cute >little thing. She noticed I had a power plug on the exterior of the >building so she whipped out a cord and plugged in. She left it >charging while she came in a made a bunch of copies. I have one of those exterior plugs in front of my place too. Comes in real handy for plugging in my truck in the winter. :) Funny thing that happened several years ago, I over heard my landlord tell a construction crew they could plug in there to run their power tools. I quickly switched the breaker off. Silly people couldn't figure out why it didn't work. I snickered for an hour watching them plug in and unplug different tools testing and trying different cords. Finally one of them came in and asked if the outlet worked and I replied, "Sure does, it works fine when I turn the breaker on. It isn't on right now because I don't need to plug anything in out there." He smiled and left, and ran the cords from the unit they were working on to the parking lot. -- Rick _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ Rick B. Foster JMJ Printing Co. LLC - Snohomish, WA mailto:rick@jmjprinting.com http://www.jmjprinting.com 425.334.9716 Your Full Service Print Shop 425.397.9716 Fax We Appreciate Your Business! _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ From braddpotter at juno.com Tue Aug 7 01:12:09 2007 From: braddpotter at juno.com (Brad D Potter) Date: Tue Aug 7 01:14:16 2007 Subject: [PrintOwners] I ask these questions in the hope Message-ID: <20070806.221252.3972.9.braddpotter@juno.com> That is why when I call the Kinkos for the price check for the John Stewart project, I use my cell phone. They would have to google that to find me that way.... On Mon, 6 Aug 2007 17:09:06 -0400 Chuck writes: > ***** This is a PrintOwners List Message ***** > > > On Aug 6, 2007, at 4:43 PM, Brad D Potter wrote: > > > BUT what would happen if we knew who was calling, and your > software > > would > > pull up their work in progress or history. So you could answer > Hello > > Betty Jean, yes I see your order is ready!! > > > Actually we have been doing that for years. I keep the caller id > displays near the CSRs. This way they know who is calling and quite > > often are a step ahead of the customer without ever asking a single > > question. In one click the CSR will often check the name with the > job > list on the computer. If it was automatic it would really be great. > > If no job, then it could pull up the history of the account. Do I > answer line 1 first or line 2, which has the more important customer > > on it? > > Sometimes we have customers call us for an estimate, never give us > > any name or phone number. After taking the job info we then will say > > "Okay Mr Smith can I reach you at 555-555". One time we had a women > > go crazy on us, because she didn't want us to know her full name or > > telephone number - someone should have taught her about caller id > blocking. > > > > Chuck Pappas > Arlington Swifty Printing > 1386 Massachusetts Avenue > Arlington, MA 02476 > 781-646-8700 > www.arlingtonswifty.com > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From braddpotter at juno.com Tue Aug 7 01:10:26 2007 From: braddpotter at juno.com (Brad D Potter) Date: Tue Aug 7 01:14:20 2007 Subject: [PrintOwners] I ask these questions in the hope Message-ID: <20070806.221252.3972.8.braddpotter@juno.com> LOL I am waiting for the system that will tie the caller id to my system, so that a photo, their birthday, spouse or sigothers name and work in process pops up when they call me. So I can act like we are best buddies, including asking if they had fun on their Alaska vaction last week. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax On Mon, 6 Aug 2007 16:59:45 -0400 "Michael Vogel" writes: > ***** This is a PrintOwners List Message ***** > > On 8/6/07, Brad D Potter wrote: > > > > BUT what would happen if we knew who was calling, > > Great idea, Brad. It could be called "Caller ID" or something > equally > catchy. > > The real selling point of it would be if a little red flag (or a > flashing red light?) popped up when the number was called by an > automated machine. > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From braddpotter at juno.com Tue Aug 7 01:19:08 2007 From: braddpotter at juno.com (Brad D Potter) Date: Tue Aug 7 01:21:20 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg Message-ID: <20070806.221909.3972.10.braddpotter@juno.com> We get EXCELLENT service from H for our press and cutter. Many times, they have walked us thru a problem on the phone, and we have fixed it ourselves. It does gall me a little to pay 500 bux for a 2 dollar part. But hey, they have to make money somehow. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax On Mon, 6 Aug 2007 16:28:42 -0700 "Brian O'Day" writes: > ***** This is a PrintOwners List Message ***** > > I would tell the sales person trying to sell you the new equipment > what > happened and because of that you are not going to buy his equipment > and wait > to see what he says. I would also talk to an Attorney to see if the > estimate > you received was binding! I have raised a little hell and gotten > Heidelberg > to decrease a bill. As a mater of fact that is why when you asked > about > folders I suggest MBO because of their long Warranty. I would buy > the H > cutter because they are so darn reliable you won't need much > service. JMHO > > Brian O'Day > ePrint > Portland, Oregon > brianoday@eprint.us > 503-684-2679 > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Joseph Marsh > Sent: Monday, August 06, 2007 11:38 AM > To: printowners@printweb.org > Subject: [PrintOwners] Fighting Tech charges with Heidelberg > > ***** This is a PrintOwners List Message ***** > > Heidelberg has a program for printers in Hawaii that when they have > a > Tech in the islands they call around to find shop that would like > some service. They will split the airfare between all the shops > wanting service and since we are on an outer island we also pay for > > the additional airfare to Maui. This is a great program that has > worked for us for the last couple rounds. > > This time when the tech comes we get a bill for $6700! We were > planning on $2-4k The initial estimate work order from the tech was > > $6700 after leaving. Then we get a call from H's billing department > > saying that we got billed the wrong amount. We thought that was > great and maybe we will pay less. In the next couple of days we get > > the revised bill and it is for $8100!!!!!!! Has anyone every had > any > luck with H on negotiating for work that has already been completed? > > Should I talk to my sales rep about this? We are within weeks of > making final decisions on a new cutter and folder. This will really > > impact our decision. > > What are some good ways to prevent this from happening in the > future? Do you just have your press operator do all the maintenance > > and repairs? Any help would be greatly appreciated. > > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From acepm2 at gmail.com Tue Aug 7 05:57:50 2007 From: acepm2 at gmail.com (Thom Gulyas) Date: Tue Aug 7 05:58:01 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: References: Message-ID: Joseph, Having just been through this myself, I can relate. However, I'm on the "mainland" (Maryland) and did NOT have as big a hit as you. We called for service due to the fact there was a strange noise coming from the press while it was running. After waiting three days, I called back and asked where/when someone would be coming? They told me that most of the techs were out on vacation (during the early part of July) and that someone would be there tomorrow. The next morning a tech shows up from Manhattan NY. Nice young fellow. Knew his stuff too. In about 10 minutes he found the problem and the noise was gone. He spent about an hour doing a PM for me at MY REQUEST (what the hell, he was here anyway). I got a bill for an additional $500 for a nights stay. Yes, he did have to drive 6 hours one way to get to me, but.....? So, I called Big H and explained that although I understood that their company needed to give the employees vacations at times, that should in no way imply that I had to pay for them. There was no yelling or screaming. It really isn't necessary and I don't think that is the way to handle most folks today. I said that it really was not my problem that they did not have anyone out of Baltimore/DC to come and fix the press. I can't help it if scheduling coverage is an issue; it's not my issue. Just because they had to pull someone from another district, well, chalk that up to "Customer Service!" The charges were immediately reversed from our account. Thom Gulyas ACE Printing & Mailing Berlin, MD 21811 On 8/6/07, Joseph Marsh wrote: > > ***** This is a PrintOwners List Message ***** > > Heidelberg has a program for printers in Hawaii that when they have a > Tech in the islands they call around to find shop that would like > some service. They will split the airfare between all the shops > wanting service and since we are on an outer island we also pay for > the additional airfare to Maui. This is a great program that has > worked for us for the last couple rounds. > > This time when the tech comes we get a bill for $6700! We were > planning on $2-4k The initial estimate work order from the tech was > $6700 after leaving. Then we get a call from H's billing department > saying that we got billed the wrong amount. We thought that was > great and maybe we will pay less. In the next couple of days we get > the revised bill and it is for $8100!!!!!!! Has anyone every had any > luck with H on negotiating for work that has already been completed? > Should I talk to my sales rep about this? We are within weeks of > making final decisions on a new cutter and folder. This will really > impact our decision. > > What are some good ways to prevent this from happening in the > future? Do you just have your press operator do all the maintenance > and repairs? Any help would be greatly appreciated. > > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Thom Gulyas ACE Printing & Mailing Berlin, Maryland 21811 www.acepm.com From mail at myprinter.biz Tue Aug 7 09:10:59 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 7 09:11:25 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: Message-ID: Thom - Your experience reminds me of mine when H included 17 hours of drive time in an invoice because their nearest available tech was in New Orleans. In your case, because Berlin, MD isn't exactly next door to any major metro area, I could understand H thinking that some drive time might be justified (even if out of Baltimore/DC)...but Hollywood, FL, where we're located, is wedged between Ft. Lauderdale and Miami and, thus, is in the middle of a rather sizable metroplex. No, we didn't have to pay for or contest the 17 hours of drive time, because the press was still under warranty, but our mutual experience suggests that H will, at least on occasion, attempt to charge for anything and everything - including outrageous charges for scheducing techs - in the hope that some/all of it will get paid. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Thom Gulyas Sent: Tuesday, August 07, 2007 5:58 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** Joseph, Having just been through this myself, I can relate. However, I'm on the "mainland" (Maryland) and did NOT have as big a hit as you. We called for service due to the fact there was a strange noise coming from the press while it was running. After waiting three days, I called back and asked where/when someone would be coming? They told me that most of the techs were out on vacation (during the early part of July) and that someone would be there tomorrow. The next morning a tech shows up from Manhattan NY. Nice young fellow. Knew his stuff too. In about 10 minutes he found the problem and the noise was gone. He spent about an hour doing a PM for me at MY REQUEST (what the hell, he was here anyway). I got a bill for an additional $500 for a nights stay. Yes, he did have to drive 6 hours one way to get to me, but.....? So, I called Big H and explained that although I understood that their company needed to give the employees vacations at times, that should in no way imply that I had to pay for them. There was no yelling or screaming. It really isn't necessary and I don't think that is the way to handle most folks today. I said that it really was not my problem that they did not have anyone out of Baltimore/DC to come and fix the press. I can't help it if scheduling coverage is an issue; it's not my issue. Just because they had to pull someone from another district, well, chalk that up to "Customer Service!" The charges were immediately reversed from our account. Thom Gulyas ACE Printing & Mailing Berlin, MD 21811 On 8/6/07, Joseph Marsh wrote: > > ***** This is a PrintOwners List Message ***** > > Heidelberg has a program for printers in Hawaii that when they have a > Tech in the islands they call around to find shop that would like > some service. They will split the airfare between all the shops > wanting service and since we are on an outer island we also pay for > the additional airfare to Maui. This is a great program that has > worked for us for the last couple rounds. > > This time when the tech comes we get a bill for $6700! We were > planning on $2-4k The initial estimate work order from the tech was > $6700 after leaving. Then we get a call from H's billing department > saying that we got billed the wrong amount. We thought that was > great and maybe we will pay less. In the next couple of days we get > the revised bill and it is for $8100!!!!!!! Has anyone every had any > luck with H on negotiating for work that has already been completed? > Should I talk to my sales rep about this? We are within weeks of > making final decisions on a new cutter and folder. This will really > impact our decision. > > What are some good ways to prevent this from happening in the > future? Do you just have your press operator do all the maintenance > and repairs? Any help would be greatly appreciated. > > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Thom Gulyas ACE Printing & Mailing Berlin, Maryland 21811 www.acepm.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From jeff at hprinting.biz Tue Aug 7 09:27:54 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Tue Aug 7 09:28:00 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: References: Message-ID: <20070807132747.23144.4762@hm-pop1.solinus.com> >I had a similiar problem once where they >misunderstood what I meant and thought the press >was totally out of commission. In negotating >later they said that if you tell them it is down >they will bring someone in from any distance >without regard to cost. They intrepret you being >down as meaning you'll pay anything and everything you have to get it fixed. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From kellycrom at gmail.com Tue Aug 7 10:39:26 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Tue Aug 7 10:38:59 2007 Subject: [PrintOwners] I ask these questions in the hope In-Reply-To: <20070806.221252.3972.8.braddpotter@juno.com> References: <20070806.221252.3972.8.braddpotter@juno.com> Message-ID: <00ba01c7d900$c1822df0$6d01a8c0@KELLY> There are already programs that can do this... http://www.identafone.com/index.htm Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Brad D Potter > Sent: Tuesday, August 07, 2007 12:10 AM > To: printowners@printweb.org > Subject: Re: [PrintOwners] I ask these questions in the hope > > ***** This is a PrintOwners List Message ***** > > LOL I am waiting for the system that will tie the caller id > to my system, > so that a photo, their birthday, spouse or sigothers name and work in > process pops up when they call me. So I can act like we are best > buddies, including asking if they had fun on their Alaska vaction last > week. > > brad > > Printing Services > www.myprintsource.net > 3480 SE Bethel Road > Port Orchard, Washington 98366 > 360.876.5350 voice 360.876.5615 fax > > On Mon, 6 Aug 2007 16:59:45 -0400 "Michael Vogel" > writes: > > ***** This is a PrintOwners List Message ***** > > > > On 8/6/07, Brad D Potter wrote: > > > > > > BUT what would happen if we knew who was calling, > > > > Great idea, Brad. It could be called "Caller ID" or something > > equally > > catchy. > > > > The real selling point of it would be if a little red flag (or a > > flashing red light?) popped up when the number was called by an > > automated machine. > > > > > > -- > > Michael Vogel > > Sir Speedy Printing > > 9 Research Drive > > Milford, CT 06460 > > tel 203-877-1231 > > fax 203-878-2679 > > mv.sirspeedy@gmail.com > > www.eSirSpeedy.com > > > > ==================================== > > Read not to accept nor to deny nor to agree nor to > > criticize or condemn but to weigh and consider. > > ~ Lord Bacon > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > > > > Printing Services > www.myprintsource.net > 3480 SE Bethel Road > Port Orchard, Washington 98366 > 360.876.5350 voice 360.876.5615 fax > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From mail at myprinter.biz Tue Aug 7 10:48:06 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 7 10:48:19 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: <20070807132747.23144.4762@hm-pop1.solinus.com> Message-ID: "In negotiating...they [H] said that if you tell them it is down they will bring someone in from any distance without regard to cost. They intrepret you being down as meaning you'll pay anything and everything you have to get it fixed." Jeff Jeff - That's an absurd explanation that we wouldn't have the nerve to give to any of our customers. H does it because they're the only game in town when it comes to repairs to some of their equipment, and they think they'll get away with it often enough that it's worth trying Yes, "down entirely" can be an urgent rush, particularly if one is dependent on the piece of equipment that's down, but manufacturers know that's going to happen, on occasion, and shouldn't be allowed to charge astronomical additional amounts (H's bills are high enough, already) to provide reasonably prompt service in major metropolitan areas where they have lots of installed equipment. We charge fair and reasonable additional amounts for handling things on an "urgent rush" basis, but we'd NEVER fail to tell a client up front before presenting them with an invoice that included something akin to 17 hours of drive time simply because that's where our nearest available (i.e., not too busy and not on vacation) tech could be found. The "reductio ad absurdum" argument here is the one I presented to H (even though we didn't have to pay, because the press was still under warranty) when they did that to us: "If your nearest available tech had been in Nome and had to drive here because he didn't like to fly, I'd have had to sign the shop over to you to pay your invoice. Don't you think advance warning would have been appropriate?" Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Jeff Haines Sent: Tuesday, August 07, 2007 9:28 AM To: Discussion List for Printing Business Owners Only Subject: RE: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** >I had a similiar problem once where they >misunderstood what I meant and thought the press >was totally out of commission. In negotating >later they said that if you tell them it is down >they will bring someone in from any distance >without regard to cost. They intrepret you being >down as meaning you'll pay anything and everything you have to get it fixed. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From sos at olympus.net Tue Aug 7 11:11:58 2007 From: sos at olympus.net (Dan Huntingford) Date: Tue Aug 7 11:11:30 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> Message-ID: <018601c7d905$4c786150$0300a8c0@DANIEL> ----- Original Message ----- From: "Bill Creighton" > Curious, was the car cute or was she cute? ==================== The car is cute. She's an attractive woman, we've printed belly dancing flyers for her. She teaches and performs and is an artist, and works part time for Big Brothers Big Sisters organizations. Not a big customer, but an occasional one. And I'm not too worried about losing a few kilowatts, but it just surprised us that someone would just plug in and take some power. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From tufelkinder at gmail.com Tue Aug 7 11:24:04 2007 From: tufelkinder at gmail.com (Walt) Date: Tue Aug 7 11:24:15 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <018601c7d905$4c786150$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> Message-ID: <84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com> Would you complain or be surprised if you had an outdoor water faucet and someone hooked up a hose to refill their radiator? A lot of people seem to think those cars run on "free" power anyway. Walt Mercersburg Printing Mercersburg, PA http://mercersburg.net tufelkinder@gmail.com 800-955-3902 -~ I find in fact that he is happiest of whom the world says least, good or bad. -- Thomas Jefferson From ssheers at sheergraphics.com Tue Aug 7 11:51:37 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Tue Aug 7 11:54:31 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <20070802145930.0B9CFA2FDEA@rb.enter.net> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> Message-ID: <81b6d2a1ee0cefd0bc5af65e5c302386@sheergraphics.com> Today at 9.10 a.m. I visited another FK 'competitor'. This might be too late to be included in John Stewart's mini FK pricing survey. 1) 80lb gloss text was "no longer available". I was directed to 24lb Laser paper. 2) 'Print Ready' file to be supplied by me 3) Pick up of file and delivery of product not included 4) Ready within 24 hours of me delivering file So here it is, BUT after leaving I realized the clerk, despite using her palm as a note pad, had NOT quoted 4/4 but 4/0: 500 FS C SS 8.5x11/14 @ $0.89 = $445.00 Quantity discount $75.00 1 Folding per Sheet @ $0.03 = $00.03 Total $370.03 plus tax 1000 FS C SS 8.5x11/14 @ $0.89 = $890.00 Quantity discount $350.00 1 Folding per Sheet @ $0.03 = $00.03 Total $540.03 plus tax 2,000 FS C SS 8.5x11/14 @ $0.89 = $1,780.00 Quantity discount $700.00 1 Folding per Sheet @ $0.03 = $00.03 Total $1,080.03 plus tax The folding calculation error reappears and we have more knowledge of the discount structure. viz: 83% of list price for 500, 61% for 1m and 2m. Not sure whether folding of $0.03 could be discounted further! FK's real estate, facility and equipment expenses surely result in their higher prices. Pricing is not the factor to worry some PrintOwners, but FK's advertising budget might be. >> ... at a local ;. File was provided and calls for 2M >> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, >> letter >> fold. No bleeds. Total price from Kinkos: $1,632.40. >> >> The results of our survey revealed the following: >> >> Average Price $899.07 >> Median Price was $856 >> >> ... shop this job at about 6-8 different Kinko's around the country... >> I will then, once again, consolidate and compare the two sets of >> numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From mv.sirspeedy at gmail.com Tue Aug 7 12:52:51 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 7 12:52:58 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <81b6d2a1ee0cefd0bc5af65e5c302386@sheergraphics.com> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> <81b6d2a1ee0cefd0bc5af65e5c302386@sheergraphics.com> Message-ID: <98f5b19a0708070952j2f4f74c8w722fd4c18cf1041@mail.gmail.com> On 8/7/07, Simon Sheers wrote: > > The folding calculation error reappears That they made the same error here suggests a problem in the way they enter folding. I wonder how much of their folding, as a result, is actually sold at a lot price of 3 cents. > and we have more knowledge of > the discount structure. > viz: 83% of list price for 500, 61% for 1m and 2m. Translated: it appears that the minimum price of a 1-sided 24# click is $0.54. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From slb at inkspot.net Tue Aug 7 13:09:21 2007 From: slb at inkspot.net (Steve Blatman) Date: Tue Aug 7 13:09:52 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: References: Message-ID: <46B86F01.18527.CE1B43B@slb.inkspot.net> My H-B story: We used to own an SORDZ press (36" 2-color). It was an older machine, and H periodically sends offers for "reguarding" older presses. Typically, they include a diagram showing all of the safety guards with which the press should be equipped, and offer to install any missing guards (which may not have been original equipment for your press) at no charge. We think that safer equipment is a good thing, and more guards usually mean safer equipment, so we took them up on their offer. They sent a tech, who installed several new or updated guards, made sure the press powered up and ran, and left. The next day, we tried to print a job on the press. It turned out that the press would power up and run, but that it would shut down immediately as soon as you tried to feed paper through it. H sent the tech back, he asked for more help, etc. We ended up with anywhere from one to three H techs working on that press for a solid three days. They were faxing wiring diagrams back and forth with the engineering folks in Georgia regularly. (It turns out that the electrical controls are not necessarily the same on any two presses of a given model.) Parts kept arriving, being installed, found not to fix the problem, being removed, etc. By the end of the week, the press was working again, all of the extra parts had been shipped back, and all of the techs had gone home. We got a bill for all of the parts and labor. It totalled about $20,000. I called H, explained that I'd taken them up on their offer to upgrade the safety guards on a functional press, and that all of the subsequent work was needed to restore the press to a functional state after the guards were installed. They cancelled all of the charges, with no further discussion. H then changed their policy on their reguarding program, I;m told, as a direct result of their experience with our SORDZ. They will now install new guards, and show you where the wire from the new guards is supposed to be connected in the control box, but they will no longer connect that wire for you. Best of luck negotiating. While my reguarding story was an extreme case, I found them amenable to a reasonable discussion on other service issues, as well. Steve > > Thom - > > Your experience reminds me of mine when H included 17 hours of drive time in > an invoice because their nearest available tech was in New Orleans. > > In your case, because Berlin, MD isn't exactly next door to any major metro > area, I could understand H thinking that some drive time might be justified > (even if out of Baltimore/DC)...but Hollywood, FL, where we're located, is > wedged between Ft. Lauderdale and Miami and, thus, is in the middle of a > rather sizable metroplex. > > No, we didn't have to pay for or contest the 17 hours of drive time, because > the press was still under warranty, but our mutual experience suggests that > H will, at least on occasion, attempt to charge for anything and > everything - including outrageous charges for scheducing techs - in the hope > that some/all of it will get paid. > > Dan > Sir Speedy Printing Center > 5845 Hollywood Boulevard > Hollywood, FL 33021 > t 954.962.1309 > f 954.962.1366 > dan@myprinter.biz > www.myprinter.biz > > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org]On Behalf Of Thom Gulyas > Sent: Tuesday, August 07, 2007 5:58 AM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg > > > ***** This is a PrintOwners List Message ***** > > Joseph, > > Having just been through this myself, I can relate. However, I'm on the > "mainland" (Maryland) and did NOT have as big a hit as you. We called for > service due to the fact there was a strange noise coming from the press > while it was running. After waiting three days, I called back and asked > where/when someone would be coming? They told me that most of the techs were > out on vacation (during the early part of July) and that someone would be > there tomorrow. > > The next morning a tech shows up from Manhattan NY. Nice young fellow. Knew > his stuff too. In about 10 minutes he found the problem and the noise was > gone. He spent about an hour doing a PM for me at MY REQUEST (what the hell, > he was here anyway). > > I got a bill for an additional $500 for a nights stay. Yes, he did have to > drive 6 hours one way to get to me, but.....? > > So, I called Big H and explained that although I understood that their > company needed to give the employees vacations at times, that should in no > way imply that I had to pay for them. > > There was no yelling or screaming. It really isn't necessary and I don't > think that is the way to handle most folks today. I said that it really was > not my problem that they did not have anyone out of Baltimore/DC to come and > fix the press. I can't help it if scheduling coverage is an issue; it's not > my issue. Just because they had to pull someone from another district, well, > chalk that up to "Customer Service!" > > The charges were immediately reversed from our account. > > Thom Gulyas > ACE Printing & Mailing > Berlin, MD 21811 > > > > > On 8/6/07, Joseph Marsh wrote: > > > > ***** This is a PrintOwners List Message ***** > > > > Heidelberg has a program for printers in Hawaii that when they have a > > Tech in the islands they call around to find shop that would like > > some service. They will split the airfare between all the shops > > wanting service and since we are on an outer island we also pay for > > the additional airfare to Maui. This is a great program that has > > worked for us for the last couple rounds. > > > > This time when the tech comes we get a bill for $6700! We were > > planning on $2-4k The initial estimate work order from the tech was > > $6700 after leaving. Then we get a call from H's billing department > > saying that we got billed the wrong amount. We thought that was > > great and maybe we will pay less. In the next couple of days we get > > the revised bill and it is for $8100!!!!!!! Has anyone every had any > > luck with H on negotiating for work that has already been completed? > > Should I talk to my sales rep about this? We are within weeks of > > making final decisions on a new cutter and folder. This will really > > impact our decision. > > > > What are some good ways to prevent this from happening in the > > future? Do you just have your press operator do all the maintenance > > and repairs? Any help would be greatly appreciated. > > > > > > Joseph Marsh > > Maui Print Works > > Phone: 808-242-6634 > > Fax: 808-242-8967 > > Cell: 808-264-6382 > > joseph@mauiprintworks.com > > > > > > > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > > -- > Thom Gulyas > ACE Printing & Mailing > Berlin, Maryland 21811 > www.acepm.com > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > __________ NOD32 2441 (20070807) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From prtquick at eos.net Tue Aug 7 14:27:00 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 7 14:01:13 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: <46B86F01.18527.CE1B43B@slb.inkspot.net> References: <46B86F01.18527.CE1B43B@slb.inkspot.net> Message-ID: <6ff91c1815ff0c687d54fdf35c04875d@eos.net> I had a company (Graphco) try to charge me traveling fees when I had my DPX machine serviced. They had a local tech (I checked when I bought it) but they sent the Columbus guy down. I pointed that out to my salesperson, and was told the local guy had 'hurt his knees'. They took off the charge when I asked them to. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 7, 2007, at 1:09 PM, Steve Blatman wrote: > ***** This is a PrintOwners List Message ***** > > My H-B story: > > We used to own an SORDZ press (36" 2-color). It was an older machine, > and H periodically sends offers for "reguarding" older presses. > Typically, they include a diagram showing all of the safety guards > with which the press should be equipped, and offer to install any > missing guards (which may not have been original equipment for your > press) at no charge. > > We think that safer equipment is a good thing, and more guards > usually mean safer equipment, so we took them up on their offer. They > sent a tech, who installed several new or updated guards, made sure > the press powered up and ran, and left. > > The next day, we tried to print a job on the press. It turned out > that the press would power up and run, but that it would shut down > immediately as soon as you tried to feed paper through it. > > H sent the tech back, he asked for more help, etc. We ended up with > anywhere from one to three H techs working on that press for a solid > three days. They were faxing wiring diagrams back and forth with the > engineering folks in Georgia regularly. (It turns out that the > electrical controls are not necessarily the same on any two presses > of a given model.) Parts kept arriving, being installed, found not to > fix the problem, being removed, etc. By the end of the week, the > press was working again, all of the extra parts had been shipped > back, and all of the techs had gone home. > > We got a bill for all of the parts and labor. It totalled about > $20,000. I called H, explained that I'd taken them up on their offer > to upgrade the safety guards on a functional press, and that all of > the subsequent work was needed to restore the press to a functional > state after the guards were installed. They cancelled all of the > charges, with no further discussion. > > H then changed their policy on their reguarding program, I;m told, as > a direct result of their experience with our SORDZ. They will now > install new guards, and show you where the wire from the new guards > is supposed to be connected in the control box, but they will no > longer connect that wire for you. > > Best of luck negotiating. While my reguarding story was an extreme > case, I found them amenable to a reasonable discussion on other > service issues, as well. > > Steve > > > > > > >> >> Thom - >> >> Your experience reminds me of mine when H included 17 hours of drive >> time in >> an invoice because their nearest available tech was in New Orleans. >> >> In your case, because Berlin, MD isn't exactly next door to any major >> metro >> area, I could understand H thinking that some drive time might be >> justified >> (even if out of Baltimore/DC)...but Hollywood, FL, where we're >> located, is >> wedged between Ft. Lauderdale and Miami and, thus, is in the middle >> of a >> rather sizable metroplex. >> >> No, we didn't have to pay for or contest the 17 hours of drive time, >> because >> the press was still under warranty, but our mutual experience >> suggests that >> H will, at least on occasion, attempt to charge for anything and >> everything - including outrageous charges for scheducing techs - in >> the hope >> that some/all of it will get paid. >> >> Dan >> Sir Speedy Printing Center >> 5845 Hollywood Boulevard >> Hollywood, FL 33021 >> t 954.962.1309 >> f 954.962.1366 >> dan@myprinter.biz >> www.myprinter.biz >> >> >> >> -----Original Message----- >> From: printowners-bounces@printweb.org >> [mailto:printowners-bounces@printweb.org]On Behalf Of Thom Gulyas >> Sent: Tuesday, August 07, 2007 5:58 AM >> To: Discussion List for Printing Business Owners Only >> Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg >> >> >> ***** This is a PrintOwners List Message ***** >> >> Joseph, >> >> Having just been through this myself, I can relate. However, I'm on >> the >> "mainland" (Maryland) and did NOT have as big a hit as you. We called >> for >> service due to the fact there was a strange noise coming from the >> press >> while it was running. After waiting three days, I called back and >> asked >> where/when someone would be coming? They told me that most of the >> techs were >> out on vacation (during the early part of July) and that someone >> would be >> there tomorrow. >> >> The next morning a tech shows up from Manhattan NY. Nice young >> fellow. Knew >> his stuff too. In about 10 minutes he found the problem and the noise >> was >> gone. He spent about an hour doing a PM for me at MY REQUEST (what >> the hell, >> he was here anyway). >> >> I got a bill for an additional $500 for a nights stay. Yes, he did >> have to >> drive 6 hours one way to get to me, but.....? >> >> So, I called Big H and explained that although I understood that their >> company needed to give the employees vacations at times, that should >> in no >> way imply that I had to pay for them. >> >> There was no yelling or screaming. It really isn't necessary and I >> don't >> think that is the way to handle most folks today. I said that it >> really was >> not my problem that they did not have anyone out of Baltimore/DC to >> come and >> fix the press. I can't help it if scheduling coverage is an issue; >> it's not >> my issue. Just because they had to pull someone from another >> district, well, >> chalk that up to "Customer Service!" >> >> The charges were immediately reversed from our account. >> >> Thom Gulyas >> ACE Printing & Mailing >> Berlin, MD 21811 >> >> >> >> >> On 8/6/07, Joseph Marsh wrote: >>> >>> ***** This is a PrintOwners List Message ***** >>> >>> Heidelberg has a program for printers in Hawaii that when they have a >>> Tech in the islands they call around to find shop that would like >>> some service. They will split the airfare between all the shops >>> wanting service and since we are on an outer island we also pay for >>> the additional airfare to Maui. This is a great program that has >>> worked for us for the last couple rounds. >>> >>> This time when the tech comes we get a bill for $6700! We were >>> planning on $2-4k The initial estimate work order from the tech was >>> $6700 after leaving. Then we get a call from H's billing department >>> saying that we got billed the wrong amount. We thought that was >>> great and maybe we will pay less. In the next couple of days we get >>> the revised bill and it is for $8100!!!!!!! Has anyone every had any >>> luck with H on negotiating for work that has already been completed? >>> Should I talk to my sales rep about this? We are within weeks of >>> making final decisions on a new cutter and folder. This will really >>> impact our decision. >>> >>> What are some good ways to prevent this from happening in the >>> future? Do you just have your press operator do all the maintenance >>> and repairs? Any help would be greatly appreciated. >>> >>> >>> Joseph Marsh >>> Maui Print Works >>> Phone: 808-242-6634 >>> Fax: 808-242-8967 >>> Cell: 808-264-6382 >>> joseph@mauiprintworks.com >>> >>> >>> >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >>> >> >> >> -- >> Thom Gulyas >> ACE Printing & Mailing >> Berlin, Maryland 21811 >> www.acepm.com >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> __________ NOD32 2441 (20070807) Information __________ >> >> This message was checked by NOD32 antivirus system. >> http://www.eset.com >> >> > > Steve Blatman > Ink Spot Printing & Copy Center, Inc. > 14 Church Road, Frazer, PA 19355 USA > Tel: 610-647-0776 > Fax: 610-647-4560 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From prtquick at eos.net Tue Aug 7 14:29:29 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 7 14:03:33 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> <84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com> Message-ID: <5f7be9daf0e9c3a977414f93b89d5d11@eos.net> I am quoting some lawn chemical signs (the ones that warn kids and any dogs that can read to stay off). Does anyone have a source for the little plastic poles that hold them up? They would be 18" long, and thinner than a pencil. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - From mail at myprinter.biz Tue Aug 7 14:11:46 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 7 14:12:07 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: <6ff91c1815ff0c687d54fdf35c04875d@eos.net> Message-ID: Scott - I think that the proper response would have been that you'd tried to write them a check for the requested amount, but had hurt your hand... Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Scott Finke Sent: Tuesday, August 07, 2007 2:27 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** I had a company (Graphco) try to charge me traveling fees when I had my DPX machine serviced. They had a local tech (I checked when I bought it) but they sent the Columbus guy down. I pointed that out to my salesperson, and was told the local guy had 'hurt his knees'. They took off the charge when I asked them to. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 7, 2007, at 1:09 PM, Steve Blatman wrote: > ***** This is a PrintOwners List Message ***** > > My H-B story: > > We used to own an SORDZ press (36" 2-color). It was an older machine, > and H periodically sends offers for "reguarding" older presses. > Typically, they include a diagram showing all of the safety guards > with which the press should be equipped, and offer to install any > missing guards (which may not have been original equipment for your > press) at no charge. > > We think that safer equipment is a good thing, and more guards > usually mean safer equipment, so we took them up on their offer. They > sent a tech, who installed several new or updated guards, made sure > the press powered up and ran, and left. > > The next day, we tried to print a job on the press. It turned out > that the press would power up and run, but that it would shut down > immediately as soon as you tried to feed paper through it. > > H sent the tech back, he asked for more help, etc. We ended up with > anywhere from one to three H techs working on that press for a solid > three days. They were faxing wiring diagrams back and forth with the > engineering folks in Georgia regularly. (It turns out that the > electrical controls are not necessarily the same on any two presses > of a given model.) Parts kept arriving, being installed, found not to > fix the problem, being removed, etc. By the end of the week, the > press was working again, all of the extra parts had been shipped > back, and all of the techs had gone home. > > We got a bill for all of the parts and labor. It totalled about > $20,000. I called H, explained that I'd taken them up on their offer > to upgrade the safety guards on a functional press, and that all of > the subsequent work was needed to restore the press to a functional > state after the guards were installed. They cancelled all of the > charges, with no further discussion. > > H then changed their policy on their reguarding program, I;m told, as > a direct result of their experience with our SORDZ. They will now > install new guards, and show you where the wire from the new guards > is supposed to be connected in the control box, but they will no > longer connect that wire for you. > > Best of luck negotiating. While my reguarding story was an extreme > case, I found them amenable to a reasonable discussion on other > service issues, as well. > > Steve > > > > > > >> >> Thom - >> >> Your experience reminds me of mine when H included 17 hours of drive >> time in >> an invoice because their nearest available tech was in New Orleans. >> >> In your case, because Berlin, MD isn't exactly next door to any major >> metro >> area, I could understand H thinking that some drive time might be >> justified >> (even if out of Baltimore/DC)...but Hollywood, FL, where we're >> located, is >> wedged between Ft. Lauderdale and Miami and, thus, is in the middle >> of a >> rather sizable metroplex. >> >> No, we didn't have to pay for or contest the 17 hours of drive time, >> because >> the press was still under warranty, but our mutual experience >> suggests that >> H will, at least on occasion, attempt to charge for anything and >> everything - including outrageous charges for scheducing techs - in >> the hope >> that some/all of it will get paid. >> >> Dan >> Sir Speedy Printing Center >> 5845 Hollywood Boulevard >> Hollywood, FL 33021 >> t 954.962.1309 >> f 954.962.1366 >> dan@myprinter.biz >> www.myprinter.biz >> >> >> >> -----Original Message----- >> From: printowners-bounces@printweb.org >> [mailto:printowners-bounces@printweb.org]On Behalf Of Thom Gulyas >> Sent: Tuesday, August 07, 2007 5:58 AM >> To: Discussion List for Printing Business Owners Only >> Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg >> >> >> ***** This is a PrintOwners List Message ***** >> >> Joseph, >> >> Having just been through this myself, I can relate. However, I'm on >> the >> "mainland" (Maryland) and did NOT have as big a hit as you. We called >> for >> service due to the fact there was a strange noise coming from the >> press >> while it was running. After waiting three days, I called back and >> asked >> where/when someone would be coming? They told me that most of the >> techs were >> out on vacation (during the early part of July) and that someone >> would be >> there tomorrow. >> >> The next morning a tech shows up from Manhattan NY. Nice young >> fellow. Knew >> his stuff too. In about 10 minutes he found the problem and the noise >> was >> gone. He spent about an hour doing a PM for me at MY REQUEST (what >> the hell, >> he was here anyway). >> >> I got a bill for an additional $500 for a nights stay. Yes, he did >> have to >> drive 6 hours one way to get to me, but.....? >> >> So, I called Big H and explained that although I understood that their >> company needed to give the employees vacations at times, that should >> in no >> way imply that I had to pay for them. >> >> There was no yelling or screaming. It really isn't necessary and I >> don't >> think that is the way to handle most folks today. I said that it >> really was >> not my problem that they did not have anyone out of Baltimore/DC to >> come and >> fix the press. I can't help it if scheduling coverage is an issue; >> it's not >> my issue. Just because they had to pull someone from another >> district, well, >> chalk that up to "Customer Service!" >> >> The charges were immediately reversed from our account. >> >> Thom Gulyas >> ACE Printing & Mailing >> Berlin, MD 21811 >> >> >> >> >> On 8/6/07, Joseph Marsh wrote: >>> >>> ***** This is a PrintOwners List Message ***** >>> >>> Heidelberg has a program for printers in Hawaii that when they have a >>> Tech in the islands they call around to find shop that would like >>> some service. They will split the airfare between all the shops >>> wanting service and since we are on an outer island we also pay for >>> the additional airfare to Maui. This is a great program that has >>> worked for us for the last couple rounds. >>> >>> This time when the tech comes we get a bill for $6700! We were >>> planning on $2-4k The initial estimate work order from the tech was >>> $6700 after leaving. Then we get a call from H's billing department >>> saying that we got billed the wrong amount. We thought that was >>> great and maybe we will pay less. In the next couple of days we get >>> the revised bill and it is for $8100!!!!!!! Has anyone every had any >>> luck with H on negotiating for work that has already been completed? >>> Should I talk to my sales rep about this? We are within weeks of >>> making final decisions on a new cutter and folder. This will really >>> impact our decision. >>> >>> What are some good ways to prevent this from happening in the >>> future? Do you just have your press operator do all the maintenance >>> and repairs? Any help would be greatly appreciated. >>> >>> >>> Joseph Marsh >>> Maui Print Works >>> Phone: 808-242-6634 >>> Fax: 808-242-8967 >>> Cell: 808-264-6382 >>> joseph@mauiprintworks.com >>> >>> >>> >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >>> >> >> >> -- >> Thom Gulyas >> ACE Printing & Mailing >> Berlin, Maryland 21811 >> www.acepm.com >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> __________ NOD32 2441 (20070807) Information __________ >> >> This message was checked by NOD32 antivirus system. >> http://www.eset.com >> >> > > Steve Blatman > Ink Spot Printing & Copy Center, Inc. > 14 Church Road, Frazer, PA 19355 USA > Tel: 610-647-0776 > Fax: 610-647-4560 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From pressexpress at bfm.org Tue Aug 7 14:21:26 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Tue Aug 7 14:21:57 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <5f7be9daf0e9c3a977414f93b89d5d11@eos.net> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> <84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com> <5f7be9daf0e9c3a977414f93b89d5d11@eos.net> Message-ID: <2FE73B32-92B3-461F-958E-00624DD94250@bfm.org> Fellers 1-800-654-8405 They are called step stakes and are designed for coroplast and are made of metal G On Aug 7, 2007, at 1:29 PM, Scott Finke wrote: > ***** This is a PrintOwners List Message ***** > > I am quoting some lawn chemical signs (the ones that warn kids and > any dogs that can read to stay off). Does anyone have a source for > the little plastic poles that hold them up? They would be 18" long, > and thinner than a pencil. > > Scott Finke > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Visit us in our new location! > > Brentwood Printing & Envelope, Inc. > 8630 Winton Road > Cincinnati, Ohio 45231 > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Phone: (513) 522.2679 > Fax (513) 522.2692 > Email: info@brentwood-printing.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > www.Brentwood-Printing.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From prtquick at eos.net Tue Aug 7 15:24:03 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 7 14:58:04 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <2FE73B32-92B3-461F-958E-00624DD94250@bfm.org> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> <84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com> <5f7be9daf0e9c3a977414f93b89d5d11@eos.net> <2FE73B32-92B3-461F-958E-00624DD94250@bfm.org> Message-ID: <8b8421db83bd6db6ed90201ff4074408@eos.net> No, these are plastic. The signs are small, 4" x 6". and have two small holes drilled in them. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 7, 2007, at 2:21 PM, Greg Weinfurter wrote: > ***** This is a PrintOwners List Message ***** > > Fellers 1-800-654-8405 > > They are called step stakes and are designed for coroplast and are > made of metal > > G > > On Aug 7, 2007, at 1:29 PM, Scott Finke wrote: > >> ***** This is a PrintOwners List Message ***** >> >> I am quoting some lawn chemical signs (the ones that warn kids and >> any dogs that can read to stay off). Does anyone have a source for >> the little plastic poles that hold them up? They would be 18" long, >> and thinner than a pencil. >> >> Scott Finke >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Visit us in our new location! >> >> Brentwood Printing & Envelope, Inc. >> 8630 Winton Road >> Cincinnati, Ohio 45231 >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Phone: (513) 522.2679 >> Fax (513) 522.2692 >> Email: info@brentwood-printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> www.Brentwood-Printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From ep101 at technaprint.com Tue Aug 7 15:07:52 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Tue Aug 7 15:08:10 2007 Subject: [PrintOwners] Virus and Spyware Detection Message-ID: We're thinking of getting away from Symantec on our PC virus and spyware detection software. Computer Associates has been recommended. Any thoughts or recommendations? Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From robin at protypeonline.com Tue Aug 7 15:13:23 2007 From: robin at protypeonline.com (Robin Niewold) Date: Tue Aug 7 15:13:20 2007 Subject: [PrintOwners] lawn chemical signs/posts Message-ID: <5822AAF7-B47D-4D69-858C-AB26274C0F25@protypeonline.com> Scott, I don't have a supplier but we have those left in our lawn -- I would suggest you google a flower shop supplier/wholesaler. robin Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From joseph at mauiprintworks.com Tue Aug 7 15:14:43 2007 From: joseph at mauiprintworks.com (Joseph Marsh) Date: Tue Aug 7 15:15:06 2007 Subject: [PrintOwners] New Cutter Recommendations NOW Shipping and Installation In-Reply-To: References: Message-ID: I just got pricing from our H rep on a Polar 92x and a Stahl B20 folder. The finished price including shipping and installation is $115k. $28000 of that is shipping and installation. I did tell him that estimated shipping would be ok for the initial proposal, but I didn't mean to include vacation at the Grand Wailea!!!! I'm no longer a big fan of Heidelberg. They are trying to gouge at every opportunity. At this point I'm looking at an MBO folder and an Itoh cutter. Just had to vent a little. Joseph On Aug 6, 2007, at 3:33 PM, Nancy Dediemar wrote: > ***** This is a PrintOwners List Message ***** > > Joseph, > In May 2007 we replaced our Challenge cutter with a Prism. We > selected Prism over Polar for a variety of reasons and have been > very happy with our decision. > > Colter & Peterson (who make Prism cutters) manufactures their > cutters at their own facility in California, and they are > engineered to be nearly identical to comparable Polar models. Our > salesman is Alan Kabaloff; in addition to being very knowledgeable > about cutters and blades, he also provided us with a 20-minute > presentation on the theory of cutting (as opposed to how to operate > the cutter) that even our press operators found to be valuable. > > Contact information: > Alan Kabalof > Colter & Peterson > alank@colterpeterson.com > (213) 500-7406 (cell) > > Nancy DeDiemar > Printing Resources of Southern California > 893 W 9th St, Upland, CA 91786 > 909/981-5715 phone > 909/981-9396 FAX > http://www.printingresources.com > mailto:nancy@printingresources.com > > > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org]On Behalf Of Joseph Marsh > Sent: Monday, August 06, 2007 12:19 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] New Cutter Recommendations > > > ***** This is a PrintOwners List Message ***** > > Does anyone have any experience with PRISM or SABER cutters? The > vendor says that the PRISM is the Polar comparable cutter. > > > On Aug 6, 2007, at 8:42 AM, Joseph Marsh wrote: > >> ***** This is a PrintOwners List Message ***** >> >> We are looking into replacing our 36 inch cutter. We have been >> looking at Polar, but with our current tech billing issues I would >> like to have a backup option. Is there a cutter that is in the >> same quality and durability range of the Polar? If you have a >> contact name for the vendor that would be helpful also. Thank you. >> >> Joseph Marsh >> Maui Print Works >> Phone: 808-242-6634 >> Fax: 808-242-8967 >> Cell: 808-264-6382 >> joseph@mauiprintworks.com >> >> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > Joseph Marsh Maui Print Works Phone: 808-242-6634 Fax: 808-242-8967 Cell: 808-264-6382 joseph@mauiprintworks.com From mail at myprinter.biz Tue Aug 7 15:19:05 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 7 15:19:23 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <8b8421db83bd6db6ed90201ff4074408@eos.net> Message-ID: Scott - You might call the folks shown here: www.gemplers.com/safety/labels/lawnturf Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Scott Finke Sent: Tuesday, August 07, 2007 3:24 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] lawn chemical signs/posts ***** This is a PrintOwners List Message ***** No, these are plastic. The signs are small, 4" x 6". and have two small holes drilled in them. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 7, 2007, at 2:21 PM, Greg Weinfurter wrote: > ***** This is a PrintOwners List Message ***** > > Fellers 1-800-654-8405 > > They are called step stakes and are designed for coroplast and are > made of metal > > G > > On Aug 7, 2007, at 1:29 PM, Scott Finke wrote: > >> ***** This is a PrintOwners List Message ***** >> >> I am quoting some lawn chemical signs (the ones that warn kids and >> any dogs that can read to stay off). Does anyone have a source for >> the little plastic poles that hold them up? They would be 18" long, >> and thinner than a pencil. >> >> Scott Finke >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Visit us in our new location! >> >> Brentwood Printing & Envelope, Inc. >> 8630 Winton Road >> Cincinnati, Ohio 45231 >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Phone: (513) 522.2679 >> Fax (513) 522.2692 >> Email: info@brentwood-printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> www.Brentwood-Printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From jdowning at libertygrouponline.com Tue Aug 7 16:17:30 2007 From: jdowning at libertygrouponline.com (Joy Downing) Date: Tue Aug 7 15:19:44 2007 Subject: [PrintOwners] color copiers Message-ID: <013501c7d92f$fb554bf0$1401a8c0@JOY2> Can I get the groups opinion on the best color copier available for the price? We are looking for a machine that is higher quailty and able to run heavier stock than the 3220's we have. We do lots of 2 sided gloss text brochures, if you have trouble with the machines you have running 2 sided, please let me know. Thanks to all for your help! Very Hot here today 100 degrees before heat index. Joy Downing The Liberty Group Bowling Green, KY From kellycrom at gmail.com Tue Aug 7 15:19:54 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Tue Aug 7 15:20:32 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <8b8421db83bd6db6ed90201ff4074408@eos.net> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL><46B7C9F8.9060900@danielsprinting.us><018601c7d905$4c786150$0300a8c0@DANIEL><84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com><5f7be9daf0e9c3a977414f93b89d5d11@eos.net><2FE73B32-92B3-461F-958E-00624DD94250@bfm.org> <8b8421db83bd6db6ed90201ff4074408@eos.net> Message-ID: <010a01c7d927$f0030470$6d01a8c0@KELLY> Scott, Check out http://www.rndsigns.com/merchandise.asp and scroll down to "Slim Jim stakes" - $36.00/500 Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Scott Finke > Sent: Tuesday, August 07, 2007 2:24 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] lawn chemical signs/posts > > ***** This is a PrintOwners List Message ***** > > No, these are plastic. The signs are small, 4" x 6". and have > two small > holes drilled in them. > > > > Scott Finke > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Visit us in our new location! > > Brentwood Printing & Envelope, Inc. > 8630 Winton Road > Cincinnati, Ohio 45231 > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Phone: (513) 522.2679 > Fax (513) 522.2692 > Email: info@brentwood-printing.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > www.Brentwood-Printing.com > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Send us your file at: > http://www.brentwood-printing.com/servicecenter/send_file.html > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > Quick. Quality. Printing > > On Aug 7, 2007, at 2:21 PM, Greg Weinfurter wrote: > > > ***** This is a PrintOwners List Message ***** > > > > Fellers 1-800-654-8405 > > > > They are called step stakes and are designed for coroplast and are > > made of metal > > > > G > > > > On Aug 7, 2007, at 1:29 PM, Scott Finke wrote: > > > >> ***** This is a PrintOwners List Message ***** > >> > >> I am quoting some lawn chemical signs (the ones that warn kids and > >> any dogs that can read to stay off). Does anyone have a source for > >> the little plastic poles that hold them up? They would be > 18" long, > >> and thinner than a pencil. > >> > >> Scott Finke > >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > >> Visit us in our new location! > >> > >> Brentwood Printing & Envelope, Inc. > >> 8630 Winton Road > >> Cincinnati, Ohio 45231 > >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > >> Phone: (513) 522.2679 > >> Fax (513) 522.2692 > >> Email: info@brentwood-printing.com > >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > >> www.Brentwood-Printing.com > >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - > >> > >> _______________________________________________ > >> PrintOwners Discussion List > >> Post: PrintOwners@printweb.org > >> Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > -- > > This message has been scanned for viruses and > > dangerous content by MailScanner, and is > > believed to be clean. > > > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From dennis.trump at gmail.com Tue Aug 7 15:25:27 2007 From: dennis.trump at gmail.com (Dennis Trump) Date: Tue Aug 7 15:26:19 2007 Subject: [PrintOwners] Virus and Spyware Detection In-Reply-To: References: Message-ID: <41aa6a080708071225t130f5677l50991939cbaa97c7@mail.gmail.com> > We're thinking of getting away from Symantec on our PC virus and spyware > detection software. Computer Associates has been recommended. Any thoughts > or recommendations? Try NOD32 at www.eset.com Try the demo for 30 days. Small and effective. -- Dennis Trump Trump Printing & Direct Mail Communications Decatur IL www.trumpdirect.com trump@trumpdirect.com 217.429.9001 From QKCONSULT at aol.com Tue Aug 7 15:30:04 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Tue Aug 7 15:30:27 2007 Subject: [PrintOwners] New Cutter Recommendations NOW Shipping and Installation Message-ID: In a message dated 8/7/2007 3:16:53 P.M. Eastern Daylight Time, joseph@mauiprintworks.com writes: $28000 of that is shipping and installation. I would call and tell them that overnight, door to door delivery via Sikorsky helicopter, which you assume is covered by the quoted shipping price is not necessary, and that shipping via a boat will be just fine! John Stewart Q. P. Consulting, Inc. Featuring - _"Print Shop For Sale"_ (http://www.printshopsforsale.net/) by Larry Hunt & John Stewart 2110 S. Dairy Road West Melbourne, FL 32904 321-727-2442 Fax 321-727-2166 Cell: 321-794-6259 _www.quickconsultant.com_ (http://www.quickconsultant.com/) "Winners analyze, losers rationalize." ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From swiftyprinting at mac.com Tue Aug 7 15:43:52 2007 From: swiftyprinting at mac.com (Chuck) Date: Tue Aug 7 15:44:05 2007 Subject: [PrintOwners] ISO 20mil clear laser printable polyester In-Reply-To: <013501c7d92f$fb554bf0$1401a8c0@JOY2> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> Message-ID: Anyone know of a clear 20mil clear plastic sheet (a very very thick transparency, almost like a plastic card) exists for digital toner based printers? Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From mail at myprinter.biz Tue Aug 7 15:44:37 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 7 15:45:04 2007 Subject: [PrintOwners] Virus and Spyware Detection In-Reply-To: <41aa6a080708071225t130f5677l50991939cbaa97c7@mail.gmail.com> Message-ID: "We're thinking of getting away from Symantec on our PC virus and spyware detection software." Dennis Dennis - Is it Symantec or Symantec's Norton product(s) that you're thinking about leaving, and if the former, why? The Norton product's something of a punk, but the Symantec product has served us very well. By the way, the latest issue of Consumer Reports rates the more popular PC virus and spyware detection software, and Tend Micro's PC-Cillin is the top in both categories, and as a suite...but the tech that builds our system warned us away from previous versions of PC-cillin in favor of Symantec. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Dennis Trump Sent: Tuesday, August 07, 2007 3:25 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Virus and Spyware Detection ***** This is a PrintOwners List Message ***** > We're thinking of getting away from Symantec on our PC virus and spyware > detection software. Computer Associates has been recommended. Any thoughts > or recommendations? Try NOD32 at www.eset.com Try the demo for 30 days. Small and effective. -- Dennis Trump Trump Printing & Direct Mail Communications Decatur IL www.trumpdirect.com trump@trumpdirect.com 217.429.9001 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From prtquick at eos.net Tue Aug 7 16:25:36 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 7 15:59:40 2007 Subject: [PrintOwners] lawn chemical signs/posts In-Reply-To: <010a01c7d927$f0030470$6d01a8c0@KELLY> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL><46B7C9F8.9060900@danielsprinting.us><018601c7d905$4c786150$0300a8c0@DANIEL><84f70d5e0708070824u2f630e80s5f508a0ae2874545@mail.gmail.com><5f7be9daf0e9c3a977414f93b89d5d11@eos.net><2FE73B32-92B3-461F-958E-00624DD94250@bfm.org> <8b8421db83bd6db6ed90201ff4074408@eos.net> <010a01c7d927$f0030470$6d01a8c0@KELLY> Message-ID: <8f17be45ca0ff015d6c65af9cb873171@eos.net> You rock, Kelly. I had googled this to death. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 7, 2007, at 3:19 PM, Kelly Crom at Applied Graphics wrote: > ***** This is a PrintOwners List Message ***** > > Scott, > > Check out http://www.rndsigns.com/merchandise.asp and scroll down to > "Slim > Jim stakes" - $36.00/500 > > Kelly Crom > Applied Graphics Associates, Inc. > > We've Moved!!! > 2405 Annapolis Lane N, #250 > Plymouth, MN 55441 > New Phone: (763)231-6970 > kellycrom@gmail.com > www.applied-graphics.com > > > >> -----Original Message----- >> From: printowners-bounces@printweb.org >> [mailto:printowners-bounces@printweb.org] On Behalf Of Scott Finke >> Sent: Tuesday, August 07, 2007 2:24 PM >> To: Discussion List for Printing Business Owners Only >> Subject: Re: [PrintOwners] lawn chemical signs/posts >> >> ***** This is a PrintOwners List Message ***** >> >> No, these are plastic. The signs are small, 4" x 6". and have >> two small >> holes drilled in them. >> >> >> >> Scott Finke >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Visit us in our new location! >> >> Brentwood Printing & Envelope, Inc. >> 8630 Winton Road >> Cincinnati, Ohio 45231 >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Phone: (513) 522.2679 >> Fax (513) 522.2692 >> Email: info@brentwood-printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> www.Brentwood-Printing.com >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Send us your file at: >> http://www.brentwood-printing.com/servicecenter/send_file.html >> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >> Quick. Quality. Printing >> >> On Aug 7, 2007, at 2:21 PM, Greg Weinfurter wrote: >> >>> ***** This is a PrintOwners List Message ***** >>> >>> Fellers 1-800-654-8405 >>> >>> They are called step stakes and are designed for coroplast and are >>> made of metal >>> >>> G >>> >>> On Aug 7, 2007, at 1:29 PM, Scott Finke wrote: >>> >>>> ***** This is a PrintOwners List Message ***** >>>> >>>> I am quoting some lawn chemical signs (the ones that warn kids and >>>> any dogs that can read to stay off). Does anyone have a source for >>>> the little plastic poles that hold them up? They would be >> 18" long, >>>> and thinner than a pencil. >>>> >>>> Scott Finke >>>> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>>> Visit us in our new location! >>>> >>>> Brentwood Printing & Envelope, Inc. >>>> 8630 Winton Road >>>> Cincinnati, Ohio 45231 >>>> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>>> Phone: (513) 522.2679 >>>> Fax (513) 522.2692 >>>> Email: info@brentwood-printing.com >>>> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>>> www.Brentwood-Printing.com >>>> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - >>>> >>>> _______________________________________________ >>>> PrintOwners Discussion List >>>> Post: PrintOwners@printweb.org >>>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >>> >>> -- >>> This message has been scanned for viruses and >>> dangerous content by MailScanner, and is >>> believed to be clean. >>> >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From eric at prioritypress.com Tue Aug 7 16:01:00 2007 From: eric at prioritypress.com (Eric Mance) Date: Tue Aug 7 16:02:07 2007 Subject: [PrintOwners] Virus and Spyware Detection Message-ID: Look at www.avast.com for anti-virus and Windows Defender (free) for anti-spyware. Eric Mance Priority Press 132 Shaker Rd East Longmeadow, MA 01028 (413)525-6111 www.prioritypress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Eric Pearson Sent: Tuesday, August 07, 2007 3:08 PM To: printowners printweb.org Subject: [PrintOwners] Virus and Spyware Detection ***** This is a PrintOwners List Message ***** We're thinking of getting away from Symantec on our PC virus and spyware detection software. Computer Associates has been recommended. Any thoughts or recommendations? Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mv.sirspeedy at gmail.com Tue Aug 7 16:15:31 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 7 16:15:55 2007 Subject: [PrintOwners] color copiers In-Reply-To: <013501c7d92f$fb554bf0$1401a8c0@JOY2> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> Message-ID: <98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> On 8/7/07, Joy Downing wrote: > > Can I get the groups opinion on the best color copier available for the > price? The group's unanimous opinion is -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From jdowning at libertygrouponline.com Tue Aug 7 17:16:57 2007 From: jdowning at libertygrouponline.com (Joy Downing) Date: Tue Aug 7 16:18:43 2007 Subject: [PrintOwners] color copiers References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> Message-ID: <016b01c7d938$49a2caf0$1401a8c0@JOY2> good one....... joy ----- Original Message ----- From: "Michael Vogel" To: "Discussion List for Printing Business Owners Only" Sent: Tuesday, August 07, 2007 2:15 PM Subject: Re: [PrintOwners] color copiers > ***** This is a PrintOwners List Message ***** > > On 8/7/07, Joy Downing wrote: >> >> Can I get the groups opinion on the best color copier available for the >> price? > > > The group's unanimous opinion is > > > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From bob at rjmprinting.com Tue Aug 7 16:34:22 2007 From: bob at rjmprinting.com (Bob Molacek) Date: Tue Aug 7 16:34:32 2007 Subject: [PrintOwners] color copiers In-Reply-To: <98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> Message-ID: The best color copier available for the price depends on, local service in your area, job mix in your shop, projected growth in your shop, the humidity in your shop, how deep your pockets are, etc. We have a Konica 500 because it best fit the above and hundreds of other factors at the time we made the decision. Look at them all, get references for service, get quotes from the vendors, bring a test file of your typical job and the toughest job you've ever run. Don't get distracted by features you will never use. Who cares if it has a bookletmaker if you never use one. Do not sign more then a 3 year lease, try to get 100,000 free clicks after you negotiated your best deal. Get Larry Hunt's newsletter. Bob Molacek Sir Speedy Printing 7793 Ranchers Road Fridley, MN 55432 763-571-4608 bob@rjmprinting.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Michael Vogel Sent: Tuesday, August 07, 2007 3:16 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** On 8/7/07, Joy Downing wrote: > > Can I get the groups opinion on the best color copier available for the > price? The group's unanimous opinion is -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From russ at mobile-print.com Tue Aug 7 17:36:47 2007 From: russ at mobile-print.com (Russ Peters) Date: Tue Aug 7 16:39:51 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: <20070807132747.23144.4762@hm-pop1.solinus.com> References: <20070807132747.23144.4762@hm-pop1.solinus.com> Message-ID: <46B8E5EF.90703@mobile-print.com> >> . In negotating later they said that if you tell them it is down they >> will bring someone in from any distance without regard to cost. They >> intrepret you being down as meaning you'll pay anything and >> everything you have to get it fixed. > This is how I'd like to think when dealing with all the people who want their job ASAP. n my mind, As Soon As Possible means drop everything & do it now. Sure, no problem, we'll have your job in 3 hours. That will be $15,000 please. Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 From goodway at goodwayprintcopy.com Tue Aug 7 16:44:38 2007 From: goodway at goodwayprintcopy.com (Goodway Print and Copy) Date: Tue Aug 7 16:44:49 2007 Subject: [PrintOwners] contacts for used xerox 240 copier- Message-ID: <018601c7d933$c61dcdf0$660000c8@LeslieXP> I am so furious with Xerox. I signed a contract for a new 242 and made sure before I signed that it would be delivered last Friday.(the sales managers words). But of course it wasn't delivered they said today at 10. The excuse now is that they Have to come AGAIN to measure for space. Obviously they don't have the machines in stock!!! I want to cancel and buy a used 240 . Are there any good brokers?? I can't stand the lying they do to make a sale!!! Leslie McDonald GOODWAY PRINT & COPY INC. 15121 Ventura Blvd. Sherman Oaks, CA 91403 Phone:(818) 783-5172 Fax:(818)783-8649 goodway@goodwayprintcopy.com www.goodwayprintcopy.com From pressexpress at bfm.org Tue Aug 7 16:46:04 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Tue Aug 7 16:46:32 2007 Subject: [PrintOwners] color copiers In-Reply-To: <98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> Message-ID: <90DDE6D8-B76B-47A3-A4F1-CBC2B04E4DEF@bfm.org> Oh boy, I don't DARE give my 2 cents worth g On Aug 7, 2007, at 3:15 PM, Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/7/07, Joy Downing wrote: >> >> Can I get the groups opinion on the best color copier available >> for the >> price? > > > The group's unanimous opinion is > > > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From sos at olympus.net Tue Aug 7 16:52:25 2007 From: sos at olympus.net (Dan Huntingford) Date: Tue Aug 7 16:52:00 2007 Subject: [PrintOwners] Virus and Spyware Detection References: Message-ID: <025b01c7d934$dc30c920$0300a8c0@DANIEL> > We're thinking of getting away from Symantec on our PC virus and spyware > detection software. Computer Associates has been recommended. Any thoughts > or recommendations? ================= NOD32 is what those in the know have been recommending. Haven't used it my self, but Scott C recommended it among others. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From char at themasterspress.com Tue Aug 7 17:00:02 2007 From: char at themasterspress.com (Charlene Sims) Date: Tue Aug 7 16:58:11 2007 Subject: [PrintOwners] contacts for used xerox 240 copier- In-Reply-To: <018601c7d933$c61dcdf0$660000c8@LeslieXP> References: <018601c7d933$c61dcdf0$660000c8@LeslieXP> Message-ID: <00a701c7d935$ed88ad40$0b01a8c0@CharXP> Leslie, even if you buy a used 240 you will have to use Xerox. Then you don't get the cheap clicks you are wanting and probably got with a new sale and new contract. Not sure I have ever had a copier delivered when they said it would be. Probably not a lot of used 240's out there yet either. Pretty new machine. But you might get one that has been reposed or something. But again - the clicks. They tie you up with the click charge. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Goodway Print and Copy Sent: Tuesday, August 07, 2007 3:45 PM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] contacts for used xerox 240 copier- ***** This is a PrintOwners List Message ***** I am so furious with Xerox. I signed a contract for a new 242 and made sure before I signed that it would be delivered last Friday.(the sales managers words). But of course it wasn't delivered they said today at 10. The excuse now is that they Have to come AGAIN to measure for space. Obviously they don't have the machines in stock!!! I want to cancel and buy a used 240 . Are there any good brokers?? I can't stand the lying they do to make a sale!!! Leslie McDonald GOODWAY PRINT & COPY INC. 15121 Ventura Blvd. Sherman Oaks, CA 91403 Phone:(818) 783-5172 Fax:(818)783-8649 goodway@goodwayprintcopy.com www.goodwayprintcopy.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From char at themasterspress.com Tue Aug 7 17:04:54 2007 From: char at themasterspress.com (Charlene Sims) Date: Tue Aug 7 17:03:10 2007 Subject: [PrintOwners] color copiers In-Reply-To: <013501c7d92f$fb554bf0$1401a8c0@JOY2> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> Message-ID: <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> Joy to give you a straight answer, I think you are asking the impossible. There has been consistent discussion on the Xerox 240's, 250's, and the Konica C500 and 6500. Those seem to be the more popular ones and I know the C500 and 6500 can run the heavier stock. But there have been problems and good and bad about all of them. I have had a C500 for almost three years now. When it runs well, I love it. I have spent 6-8 months with problems. They finally replaced the Fiery and it works great now. I have no clue which way to advise you. Don't know what I would do over again right now. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Joy Downing Sent: Tuesday, August 07, 2007 3:18 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** Can I get the groups opinion on the best color copier available for the price? We are looking for a machine that is higher quailty and able to run heavier stock than the 3220's we have. We do lots of 2 sided gloss text brochures, if you have trouble with the machines you have running 2 sided, please let me know. Thanks to all for your help! Very Hot here today 100 degrees before heat index. Joy Downing The Liberty Group Bowling Green, KY _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mv.sirspeedy at gmail.com Tue Aug 7 17:36:51 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 7 17:37:09 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg In-Reply-To: <46B8E5EF.90703@mobile-print.com> References: <20070807132747.23144.4762@hm-pop1.solinus.com> <46B8E5EF.90703@mobile-print.com> Message-ID: <98f5b19a0708071436k2634e395q7f9b858900807729@mail.gmail.com> On 8/7/07, Russ Peters wrote: > > This is how I'd like to think when dealing with all the people who want > their job ASAP. > n my mind, As Soon As Possible means drop everything & do it now. That's odd. I interpret As-Soon-As-Possible to mean as soon as we can get around to it, whereas "I need it yesterday" most likely means "Gee, tomorrow would be great!" "I need it in time for our FedEx -- er, UPS -- pickup today," on the other hand, means "drop everything and do it now." YMMV. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From cpurvine1 at cox.net Tue Aug 7 17:55:35 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Tue Aug 7 17:55:37 2007 Subject: [PrintOwners] color copiers In-Reply-To: <90DDE6D8-B76B-47A3-A4F1-CBC2B04E4DEF@bfm.org> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2><98f5b19a0708071315if542284t3616c13fc30e4f3b@mail.gmail.com> <90DDE6D8-B76B-47A3-A4F1-CBC2B04E4DEF@bfm.org> Message-ID: <011801c7d93d$af564ed0$0300a8c0@corapurvine> Depends on how much volume you have and what you want to do with it. I have a very small shop and am very happy with my machine, but it probably wouldn't work in 75% of the other larger shops. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From DanF at MMSNY.com Tue Aug 7 18:46:41 2007 From: DanF at MMSNY.com (Dan Flatt) Date: Tue Aug 7 18:44:17 2007 Subject: [PrintOwners] Virus and Spyware Detection Message-ID: We switched from CA to Norton last year. It is much more intuitive with virus and junk mail detection. We use it on window 2003 server and have 23 PC stations. Much better than CA and much less money! Daniel Flatt, M.B.A Syracuse University vice president and co-owner Multi Media Services / Sunset Printers Cell 607-331-7217 PLEASE TRY TO CONTACT ME ON MY CELL BEFORE CALLING THE OFFICE Fax 1-877-684-3043 Office 1-607-936-3186 www.mmsny.com "You don't make decisions because they are easy. You don't make decisions because they are cheap. You don't make decisions because they are popular. You make decisions because they are right." Theodore Hessburgh president emeritus of the University of Notre Dame 1953-1987 Other employees cell phone numbers: Rick Bartholomew (President and co-owner) 607-769-8111 Patty Carlson (On-demand leader) 607-331-5314 Suzie Bartholomew (IR account manager) 607-331-7068 Ralph Begeal (Special account rep) 607-331-5572 Emily Coletta (Prepress / design) 607-331-7708 David Jackson (Finance manager /CSR) 607-331-5422 Rose Flatt (Prepress / design) 607-331-1555 Dick Shelford (Sunset operations) 607-331-5775 Judy Pruyne (Prepress / design) 607-331-5963 Dave Satterly (IR Athens in-plant) 607-331-6025 Margaret Puffer (Mailing services / On demand) 607-936-3186 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Dan Huntingford Sent: Tuesday, August 07, 2007 4:52 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Virus and Spyware Detection ***** This is a PrintOwners List Message ***** > We're thinking of getting away from Symantec on our PC virus and spyware > detection software. Computer Associates has been recommended. Any thoughts > or recommendations? ================= NOD32 is what those in the know have been recommending. Haven't used it my self, but Scott C recommended it among others. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From goodway at goodwayprintcopy.com Tue Aug 7 19:16:33 2007 From: goodway at goodwayprintcopy.com (Goodway Print and Copy) Date: Tue Aug 7 19:16:44 2007 Subject: [PrintOwners] contacts for used xerox 240 copier- In-Reply-To: <00a701c7d935$ed88ad40$0b01a8c0@CharXP> References: <018601c7d933$c61dcdf0$660000c8@LeslieXP> <00a701c7d935$ed88ad40$0b01a8c0@CharXP> Message-ID: <021201c7d948$fe9d1a90$660000c8@LeslieXP> I know- but they out and out lie to get the sale(based on delivery date)- we have independent service people here. It reminds me of why Xerox lost the business back when. - They make me so mad with excuses. Leslie McDonald GOODWAY PRINT & COPY INC. 15121 Ventura Blvd. Sherman Oaks, CA 91403 Phone:(818) 783-5172 Fax:(818)783-8649 goodway@goodwayprintcopy.com www.goodwayprintcopy.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Charlene Sims Sent: Tuesday, August 07, 2007 2:00 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] contacts for used xerox 240 copier- ***** This is a PrintOwners List Message ***** Leslie, even if you buy a used 240 you will have to use Xerox. Then you don't get the cheap clicks you are wanting and probably got with a new sale and new contract. Not sure I have ever had a copier delivered when they said it would be. Probably not a lot of used 240's out there yet either. Pretty new machine. But you might get one that has been reposed or something. But again - the clicks. They tie you up with the click charge. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Goodway Print and Copy Sent: Tuesday, August 07, 2007 3:45 PM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] contacts for used xerox 240 copier- ***** This is a PrintOwners List Message ***** I am so furious with Xerox. I signed a contract for a new 242 and made sure before I signed that it would be delivered last Friday.(the sales managers words). But of course it wasn't delivered they said today at 10. The excuse now is that they Have to come AGAIN to measure for space. Obviously they don't have the machines in stock!!! I want to cancel and buy a used 240 . Are there any good brokers?? I can't stand the lying they do to make a sale!!! Leslie McDonald GOODWAY PRINT & COPY INC. 15121 Ventura Blvd. Sherman Oaks, CA 91403 Phone:(818) 783-5172 Fax:(818)783-8649 goodway@goodwayprintcopy.com www.goodwayprintcopy.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From dominick at fmtc.com Tue Aug 7 19:43:56 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Tue Aug 7 19:44:08 2007 Subject: [PrintOwners] color copiers In-Reply-To: <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> Message-ID: <46B903BC.9090303@fmtc.com> Nice answer Charlene, I find it interesting there has only been one printer on the entire list talk about the Canon 5180. Samples are due in tomorrow from our CD. Will be interesting to see. Canon is reluctant to bring me another demo, after rejecting their "glorious" C1... Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! Charlene Sims wrote: > ***** This is a PrintOwners List Message ***** > > Joy to give you a straight answer, I think you are asking the impossible. > There has been consistent discussion on the Xerox 240's, 250's, and the > Konica C500 and 6500. Those seem to be the more popular ones and I know the > C500 and 6500 can run the heavier stock. But there have been problems and > good and bad about all of them. I have had a C500 for almost three years > now. When it runs well, I love it. I have spent 6-8 months with problems. > They finally replaced the Fiery and it works great now. I have no clue > which way to advise you. Don't know what I would do over again right now. > ch > > Charlene Sims > From mv.sirspeedy at gmail.com Tue Aug 7 19:47:54 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 7 19:48:04 2007 Subject: [PrintOwners] color copiers In-Reply-To: <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> Message-ID: <98f5b19a0708071647k49c40908j72ab0919bca6518@mail.gmail.com> Sorry for *not* giving you a straight answer, Joy, by Charlene hit it right on the money. For the most part, I've been very happy with our KM C500; it's an excellent value in terms of its flexibility of throughput and the sheer amount of volume it will handle -- and at an attractive price. The others that Charlene mentioned comprise, I would think, the group you should be looking at. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon On 8/7/07, Charlene Sims wrote: > ***** This is a PrintOwners List Message ***** > > Joy to give you a straight answer, I think you are asking the impossible. > There has been consistent discussion on the Xerox 240's, 250's, and the > Konica C500 and 6500. Those seem to be the more popular ones and I know the > C500 and 6500 can run the heavier stock. But there have been problems and > good and bad about all of them. I have had a C500 for almost three years > now. When it runs well, I love it. I have spent 6-8 months with problems. > They finally replaced the Fiery and it works great now. I have no clue > which way to advise you. Don't know what I would do over again right now. > ch > > Charlene Sims > > The Master's Press, Inc > 14550 Midway Road > Dallas, Tx 75244 > 972/458.8758 * 972/387.0046 * fax 972/404.0317 > char@themasterspress.com > www.themasterspress.com From mv.sirspeedy at gmail.com Tue Aug 7 19:50:59 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 7 19:51:06 2007 Subject: [PrintOwners] color copiers In-Reply-To: <46B903BC.9090303@fmtc.com> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> <46B903BC.9090303@fmtc.com> Message-ID: <98f5b19a0708071650n5738c311m26b6eac535c10baa@mail.gmail.com> On 8/7/07, Dominick's Printing wrote: > > Nice answer Charlene, > I find it interesting there has only been one printer on the entire list > talk about the Canon 5180. There you go, Joy -- Just when we have a teensy bit of agreement, someone comes along and messes with the equation. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From dominick at fmtc.com Tue Aug 7 20:31:30 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Tue Aug 7 20:31:43 2007 Subject: [PrintOwners] color copiers In-Reply-To: <98f5b19a0708071650n5738c311m26b6eac535c10baa@mail.gmail.com> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> <46B903BC.9090303@fmtc.com> <98f5b19a0708071650n5738c311m26b6eac535c10baa@mail.gmail.com> Message-ID: <46B90EE2.5070707@fmtc.com> You gotta remember Michael, I rejected the C6500 also. I admit, I'm a rebel. That is why I got elected Mayor!!! Seriously, the reply that it all depends on service, is true. It's a big factor to consider in your purchase. Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/7/07, Dominick's Printing wrote: > >> Nice answer Charlene, >> I find it interesting there has only been one printer on the entire list >> talk about the Canon 5180. >> > > There you go, Joy -- Just when we have a teensy bit of agreement, > someone comes along and messes with the equation. > > From championprinting at yahoo.com Tue Aug 7 21:14:06 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Tue Aug 7 21:14:30 2007 Subject: [PrintOwners] Fighting Tech charges with Heidelberg Message-ID: <767443.24993.qm@web38914.mail.mud.yahoo.com> We try to avoid vendors that don't understand the Golden Rule. We don't put our customers in a position where they feel obliged to question each invoice and I don't want it from a vendor. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: "mail@myprinter.biz" To: Discussion List for Printing Business Owners Only Sent: Tuesday, August 7, 2007 9:10:59 AM Subject: RE: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** Thom - Your experience reminds me of mine when H included 17 hours of drive time in an invoice because their nearest available tech was in New Orleans. In your case, because Berlin, MD isn't exactly next door to any major metro area, I could understand H thinking that some drive time might be justified (even if out of Baltimore/DC)...but Hollywood, FL, where we're located, is wedged between Ft. Lauderdale and Miami and, thus, is in the middle of a rather sizable metroplex. No, we didn't have to pay for or contest the 17 hours of drive time, because the press was still under warranty, but our mutual experience suggests that H will, at least on occasion, attempt to charge for anything and everything - including outrageous charges for scheducing techs - in the hope that some/all of it will get paid. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Thom Gulyas Sent: Tuesday, August 07, 2007 5:58 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Fighting Tech charges with Heidelberg ***** This is a PrintOwners List Message ***** Joseph, Having just been through this myself, I can relate. However, I'm on the "mainland" (Maryland) and did NOT have as big a hit as you. We called for service due to the fact there was a strange noise coming from the press while it was running. After waiting three days, I called back and asked where/when someone would be coming? They told me that most of the techs were out on vacation (during the early part of July) and that someone would be there tomorrow. The next morning a tech shows up from Manhattan NY. Nice young fellow. Knew his stuff too. In about 10 minutes he found the problem and the noise was gone. He spent about an hour doing a PM for me at MY REQUEST (what the hell, he was here anyway). I got a bill for an additional $500 for a nights stay. Yes, he did have to drive 6 hours one way to get to me, but.....? So, I called Big H and explained that although I understood that their company needed to give the employees vacations at times, that should in no way imply that I had to pay for them. There was no yelling or screaming. It really isn't necessary and I don't think that is the way to handle most folks today. I said that it really was not my problem that they did not have anyone out of Baltimore/DC to come and fix the press. I can't help it if scheduling coverage is an issue; it's not my issue. Just because they had to pull someone from another district, well, chalk that up to "Customer Service!" The charges were immediately reversed from our account. Thom Gulyas ACE Printing & Mailing Berlin, MD 21811 On 8/6/07, Joseph Marsh wrote: > > ***** This is a PrintOwners List Message ***** > > Heidelberg has a program for printers in Hawaii that when they have a > Tech in the islands they call around to find shop that would like > some service. They will split the airfare between all the shops > wanting service and since we are on an outer island we also pay for > the additional airfare to Maui. This is a great program that has > worked for us for the last couple rounds. > > This time when the tech comes we get a bill for $6700! We were > planning on $2-4k The initial estimate work order from the tech was > $6700 after leaving. Then we get a call from H's billing department > saying that we got billed the wrong amount. We thought that was > great and maybe we will pay less. In the next couple of days we get > the revised bill and it is for $8100!!!!!!! Has anyone every had any > luck with H on negotiating for work that has already been completed? > Should I talk to my sales rep about this? We are within weeks of > making final decisions on a new cutter and folder. This will really > impact our decision. > > What are some good ways to prevent this from happening in the > future? Do you just have your press operator do all the maintenance > and repairs? Any help would be greatly appreciated. > > > Joseph Marsh > Maui Print Works > Phone: 808-242-6634 > Fax: 808-242-8967 > Cell: 808-264-6382 > joseph@mauiprintworks.com > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Thom Gulyas ACE Printing & Mailing Berlin, Maryland 21811 www.acepm.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From championprinting at yahoo.com Tue Aug 7 21:17:37 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Tue Aug 7 21:17:46 2007 Subject: [PrintOwners] Re: Phone System Message-ID: <473605.88913.qm@web38912.mail.mud.yahoo.com> Well if you don't give your number out, you won't be bothered with calls. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: "Cahill@bizprint.com" To: PrintOwners Sent: Monday, August 6, 2007 4:50:09 PM Subject: Re: [PrintOwners] Re: Phone System ***** This is a PrintOwners List Message ***** We had a policy for 15 years that we answered the phone on the second ring. -- Cahill Jones BizPrint Boise, Idaho From Harry at VarsityGraphics.com.au Tue Aug 7 22:38:49 2007 From: Harry at VarsityGraphics.com.au (Harry Brelsford) Date: Tue Aug 7 22:39:09 2007 Subject: [PrintOwners] color copiers In-Reply-To: <46B903BC.9090303@fmtc.com> References: <013501c7d92f$fb554bf0$1401a8c0@JOY2> <00a801c7d936$9a2c3bc0$0b01a8c0@CharXP> <46B903BC.9090303@fmtc.com> Message-ID: We have two Canon iRC 5180's with the H1 Fiery RIP. We upgraded from a 3200 and these are a big improvement. They run 200 gsm from the trays but still only rated 256 gsm from the bypass - so not rated for heavy stock and we stop at 280 gsm. They may run heavier but we send our heavier runs out to a an Indigo. We have tried an offset printer who recently installed a KM 6500 for heavier stock but they can't seem to get the colors right and we have rejected most jobs they have done. Don't know if this is the machine or it is not set up right. The 5180's print at 51 copies per minute. We don't have the finisher units and mainly use the side output tray which is directly out of the fuser. When double sided copies with heavy coverage exit the fuser into this lower tray they are still so hot that they stick together if you leave them to stack up. With the finisher they have further to travel and cool down. You can use the top tray to overcome the problem but we tend to leave them on the side tray and pull heavy cover sheets off as they come out. We don't run gloss stock and not sure how they perform on gloss. The fuser unit has a belt and a roller and we only got 160,000 clicks out of the first fuser unit. An expensive item if you are not on click charges. The drums last a good 200% of their life and through having two machines we have one with a new set and one with an old set and thereby get maximum mileage as can choose which machine is best for each job. We are not on click charges but still ahead of fixed click charge costs. We change the drum units over ourselves which is no harder than changing toner. So far they are good machines, fast but not heavy duty. Lower cost than Xerox or KM same speed machines but sacrifice heavy stock ability. We run 280 gsm business cards which are just a little less than the standard 300 gsm. Harry Australia >Nice answer Charlene, >I find it interesting there has only been one printer on the entire >list talk about the Canon 5180. > >Samples are due in tomorrow from our CD. Will be interesting to see. >Canon is reluctant to bring me another demo, after rejecting their >"glorious" C1... > >Joe Dominick > >Dominick's Quality Printing >542 W. Idaho Avenue >Ontario Oregon 97914 >541.881.1121 >Fax 541.881.1599 > >www.dominicksprinting.com >dominick@fmtc.com > >Ontario's ONLY Authorized Adobe Service Provider >Microsoft Publisher Files Welcome Here! > >Charlene Sims wrote: >>***** This is a PrintOwners List Message ***** >> >>Joy to give you a straight answer, I think you are asking the impossible. >>There has been consistent discussion on the Xerox 240's, 250's, and the >>Konica C500 and 6500. Those seem to be the more popular ones and I know the >>C500 and 6500 can run the heavier stock. But there have been problems and >>good and bad about all of them. I have had a C500 for almost three years >>now. When it runs well, I love it. I have spent 6-8 months with problems. >>They finally replaced the Fiery and it works great now. I have no clue >>which way to advise you. Don't know what I would do over again right now. >>ch >> >>Charlene Sims >> >_______________________________________________ >PrintOwners Discussion List >Post: PrintOwners@printweb.org >Info: http://rb.enter.net/mailman/listinfo/printowners -- Harry Brelsford Varsity Graphics Shop 2 - 195 Varsity Parade Varsity Lakes QLD 4227 (West of Bond Uni) Ph: 07 5575 9417 Fax: 07 5575 8091 Harry@VarsityGraphics.com.au From DanF at MMSNY.com Tue Aug 7 22:42:43 2007 From: DanF at MMSNY.com (Dan Flatt) Date: Tue Aug 7 22:40:19 2007 Subject: [PrintOwners] color copiers Message-ID: We have a 5180 with the high end fiery and I like the speed but the quality wavers and it curls the stock alot. We also have a 4080, a 3220 and CLC-5000. The curl is enough of a problem that I would NOT recommend it. Dan Flatt multi media services mmsny.com -----Original Message----- From: printowners-bounces@printweb.org on behalf of Dominick's Printing Sent: Tue 8/7/2007 7:43 PM To: Discussion List for Printing Business Owners Only Cc: Subject: Re: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** Nice answer Charlene, I find it interesting there has only been one printer on the entire list talk about the Canon 5180. Samples are due in tomorrow from our CD. Will be interesting to see. Canon is reluctant to bring me another demo, after rejecting their "glorious" C1... Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! Charlene Sims wrote: > ***** This is a PrintOwners List Message ***** > > Joy to give you a straight answer, I think you are asking the impossible. > There has been consistent discussion on the Xerox 240's, 250's, and the > Konica C500 and 6500. Those seem to be the more popular ones and I know the > C500 and 6500 can run the heavier stock. But there have been problems and > good and bad about all of them. I have had a C500 for almost three years > now. When it runs well, I love it. I have spent 6-8 months with problems. > They finally replaced the Fiery and it works great now. I have no clue > which way to advise you. Don't know what I would do over again right now. > ch > > Charlene Sims > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From hal at pickimp.com Wed Aug 8 09:24:21 2007 From: hal at pickimp.com (Hal Wendt) Date: Wed Aug 8 09:24:20 2007 Subject: [PrintOwners] Virus and Spyware Detection References: Message-ID: <001c01c7d9bf$70480ee0$0301a8c0@sbcglobal.net> Scott Cappel posted this quite a while back. He is, in my opinion one of the most tech-savvy people on this list. If you want real protection you probably should follow his advice. If you just want free then this is what you're looking for. http://tinyurl.com/jsn6k ================================================= No contest....... NOD32 Enterprise. Its lean as a bean....uses almost no resources, catches everything, does not rely only on "definitions", is capable of catching "zero day threats" You can monitor every CPU in the place from your desktop, Its the best AV on the market, its just not the most popular or most known by the general public. But among security professionals its at the top of the list. http://tinyurl.com/qk2yg Comes with my highest recommendation (FWIW) and while were at it here, I'd also recommend as a compliment to NOD32, Webroot SpySweeper Enterprise for all the malware. http://tinyurl.com/rz23f Run these two along with a good hardware firewall and your network is about as safe and fast as it can be. Scott Cappel Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA From QKCONSULT at aol.com Wed Aug 8 09:25:49 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 8 09:26:06 2007 Subject: [PrintOwners] color copiers Message-ID: In a message dated 8/7/2007 5:04:30 PM Eastern Daylight Time, char@themasterspress.com writes: But there have been problems and good and bad about all of them. I have had a C500 for almost three years now. When it runs well, I love it. I have spent 6-8 months with problems. They finally replaced the Fiery and it works great now. Charlene, Why do you suppose that after two years of it working fairly well, the C500 then started giving you major problems.... were the problems related to copy quality or consistency that could be related to a new RIP? Although I am not an expert in this area, it seems strange that replacing a RIP would eliminate problems that apparently did not exist during the first 24 months or so.... or am I just misreading the above. We have had four fuser assembly units replaced in 4 weeks... two due to the much noted grooving that occurs when switching from narrow to wider cardstocks... but the last two have been due to defects in the rubber, either tears or blistering.... We are having a major Konica Rep. visit the shop tomorrow to see if he can provide any input. John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From matt at nelsonprinting.com Wed Aug 8 09:49:34 2007 From: matt at nelsonprinting.com (Matt Nelson) Date: Wed Aug 8 09:49:33 2007 Subject: [PrintOwners] Need a logo In-Reply-To: References: Message-ID: <46B9C9EE.7050707@nelsonprinting.com> I'm needing the AT&T Authorized Reseller logo for a client who is an authorized reseller of their cell phone service. Can anyone point me in the right direction? Google hasn't helped so far. Thanks. -- Matt Nelson, A+, Network +, MCP Prepress Production Manager Director of Technology Resources Nelson Printing Company Nelson Label Company Jonesboro, Arkansas matt@nelsonprinting.com http://www.nelsonprinting.com From sgfinke at fuse.net Wed Aug 8 10:07:03 2007 From: sgfinke at fuse.net (Scott Finke) Date: Wed Aug 8 09:56:49 2007 Subject: [PrintOwners] color copiers In-Reply-To: References: Message-ID: <7F39F4CE-EF69-4C84-A7B0-3446E7D1FDC9@fuse.net> Service makes all the difference. We have a Kyocera-Mita 3220 and one of the deciding factors was that we know and trust the company that sold and services it. I think we're their only commercial account (most of their customers are hospitals and other in-house places), but we have used them for years, they are always there for us, and they come immediately. It's been a great machine for us, it prints almost anything we throw at it, and there's great peace of mind in knowing that the service guys will be there when we need them. I would say it's a medium-level machine. We do business cards, booklet covers, flyers, invitations, posters, postcards, you name it. We have even done notecards for an artist and they are notoriously picky. It's pleasing color; we don't calibrate. Gail Finke Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 info@brentwood-printing.com From mikestevens at gutenblog.com Wed Aug 8 09:59:13 2007 From: mikestevens at gutenblog.com (Mike Stevens) Date: Wed Aug 8 09:59:31 2007 Subject: [PrintOwners] Need free GraphExpo Tickets? Message-ID: <33536.192.168.1.71.1186581553.webmail@192.168.1.71> This year I'll have two booths at GraphExpo (Ink Inc. and WebsitesForPrinters.com). As a result, the trade show company provides us with some free tickets we can give away to whoever we choose. They are a $45.00 value. If you or any of your employees need them, let me know, OK? (You don't even need to visit our booth! HaHa!) Please contact Karla, my Managing Partner at Ink Inc. and she'll send you the free tickets (Karla@InkIncOnline.com) Note: I do plan on posting this offer on multiple lists. Kindest Regards, Mike Stevens 1-800-736-0688 MikeStevens@GutenBlog.com From swiftyprinting at mac.com Wed Aug 8 10:07:42 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 8 10:08:03 2007 Subject: [PrintOwners] color copiers In-Reply-To: References: Message-ID: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> On Aug 8, 2007, at 9:25 AM, QKCONSULT@aol.com wrote: > Why do you suppose that after two years of it working fairly well, > the C500 > then started giving you major problems.... were the problems > related to copy > quality or consistency that could be related to a new RIP? Although > I am not > an expert in this area, it seems strange that replacing a RIP > would eliminate > problems that apparently did not exist during the first 24 months > or so.... > or am I just misreading the above. > > We have had four fuser assembly units replaced in 4 weeks... two > due to the > much noted grooving that occurs when switching from narrow to wider > cardstocks... but the last two have been due to defects in the > rubber, either tears or > blistering.... We are having a major Konica Rep. visit the shop > tomorrow to > see if he can provide any input. I won't answer for Charlene, but in general here are problems with color/printers/copiers. This can pretty much in general cover all brands. The RIP can change the color for 2 reasons. Software defect (we won't get in to that) and bad boards. Boards can go anytime. Any decent RIP will have a standard computer in it along with 4 boards to run the copier. Each one of these boards will process each color channel (CMYK color channels). Either a board can go bad or the cables can go bad or the cable can be too close to any type of electrical interference which can give bad color results. (This is very very general). The problem is (with almost every brand) is that the regular service techs are not fully versed on the RIP. Therefore the RIP is often neglected and never serviced. You would be amazed how often a line of software becomes corrupt and a simple reinstall fixes color (but it can take hours to re-install software and patches). Or a simple software "dump" can fix a slow RIP or jobs processing wrong. Hardly ever do the techs troubleshoot the RIP. Also what happens is the printer manufacturer will update the copier (software or hardware) but then the RIP software manufacturer will be at least one year behind in updating the RIP software to match the copier/printer. Changing anything thing the copier/printer can change the color if the RIP software is still processing based on old specifications. This could even include thing like a new fuser roller design which gives a different gloss finish or designed for different stock types can have a dramatic effect on color. To compensate the RIP then needs a software upgrade to properly calculate the color. On the second note fuser rollers in general also seem to fall victim to problems. I have seen the exact problems you are describing on our Xerox's in the past. In the end it all narrowed down to the supply chain and a change of vendors producing the rollers. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From po-lists at sugarloafprint.com Wed Aug 8 10:16:12 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 8 10:16:46 2007 Subject: [PrintOwners] Virus and Spyware Detection In-Reply-To: <001c01c7d9bf$70480ee0$0301a8c0@sbcglobal.net> References: <001c01c7d9bf$70480ee0$0301a8c0@sbcglobal.net> Message-ID: <46B9D02C.3030006@sugarloafprint.com> I've used ZoneAlarm Internet Security Suite for close to a year, I'm very happy with it. Low overhead - PCs run faster! This url doesn't bring you to a world prayer group http://tinyurl.com/3bsgrh Long version of the above url http://www.zonealarm.com/store/content/catalog/catalog_main.jsp;jsessionid=G5Pd9J8zkq2sbkAGSwti63T5AtYAai4peW2c5po5ariItwiUmloB!-1537892133!-1062696903!7551!7552!NONE?dc=12bms&ctry=US&lang=en From ed at graphicprintersinc.com Wed Aug 8 10:32:40 2007 From: ed at graphicprintersinc.com (Ed Pierce) Date: Wed Aug 8 10:32:38 2007 Subject: [PrintOwners] color copiers In-Reply-To: Message-ID: <002d01c7d9c8$fab59800$5a01a8c0@fileserver> Our 3 year lease is up in October on our Konica 8050 and it is going back for sure. We average about 12,000 copies mostly 13 x 19 sheets per month on a machine that is rated for 150,000 per month and for the last year has been nothing but trouble. We initially installed it in one room then after about 6 months moved it to a more closed room that is a little warmer. Our techs say this heat is causing the toner to melt on the transfer belt causing it lock up and strip gears in the machine. What they say may be true, I really don't know but what I do know is that until about 8 months ago we didn't have this problem. We have had the machine in the same exact spot for almost 2.5 years and have started having problems with melted toner and other significant issues in the last 8 to 12 months. Hmmm! There is a more traditional B/W machine that has been in that same room for 6 years and it still runs great and has never had any melted toner or heat related issues. I will look at the 6500 but at this point I'm a little concerned about long term reliability on the Konica machines. I am also looking at the Xerox 242 but I have heard horror stories regarding their leases and service so we will see. Ed Pierce Graphic Print & Communication Meridian MS 601-485-7088 ed@graphicprintersinc.com From dvmonto at optonline.net Wed Aug 8 10:43:36 2007 From: dvmonto at optonline.net (David Monto) Date: Wed Aug 8 10:44:24 2007 Subject: [PrintOwners] Need a logo In-Reply-To: <46B9C9EE.7050707@nelsonprinting.com> Message-ID: On 8/8/07 9:49 AM, "Matt Nelson" wrote: > I'm needing the AT&T Authorized Reseller logo for a client who is an > authorized reseller of their cell phone service. Can anyone point me in > the right direction? Google hasn't helped so far. > > Thanks. > > Brands of the World. http://www.brandsoftheworld.com/search/?query_id=12394035&page=14&brand_id=1 37505 Or for the unafraid: http://tinyurl.com/2oxhut Or for the semi paranoid: http://preview.tinyurl.com/2oxhut -- David V. Monto Sir Speedy Printing 1837 South Road Wappingers Falls, NY 12590 Phone:845-298-8898 Fax: 845-298-8537 email: dvmonto@optonline.net I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live by the light that I have. I must stand with anybody that stands right, stand with him while he is right, and part with him when he goes wrong. - -- Abraham Lincoln From Susan at cdandp.net Wed Aug 8 13:44:59 2007 From: Susan at cdandp.net (Susan Compton) Date: Wed Aug 8 10:45:58 2007 Subject: [PrintOwners] Film Needed Message-ID: <049401c7d9e3$d7830500$8302a8c0@Robbin> Dear Printowner Friends, We have an order in-house for 600 19" x 23" 4/0 posters, which we can run on our MOZ. However, we run film to make metal plates, and our filmsetter is 14". This would be no problem, except this poster has a graduated screen from top to bottom, so there is no good place to splice pieces together. Is there anyone out there who could take the file and run one piece of film for us (the MOZ is 19" x 25")? I know from the last 4C Pricing Survey that only 10% are still using film, but I'm hoping. Thanks! Susan Wells Compton Compton Design & Printing Inc. 109 South Jefferson Steet Lexington, VA 24450 540-463-9232 540-464-4329 Fax Susan@cdandp.net www.cdandp.net From jedwards at printzilla.net Wed Aug 8 10:58:16 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Wed Aug 8 11:01:27 2007 Subject: [PrintOwners] color copiers In-Reply-To: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> References: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> Message-ID: <6AB73F72-BAE7-4EA4-8AA2-B1573FDBCEE3@printzilla.net> On Aug 8, 2007, at 9:07 AM, Chuck wrote: > > The problem is (with almost every brand) is that the regular > service techs are not fully versed on the RIP. Therefore the RIP is > often neglected and never serviced. They won't touch it. They've even told me they're not allowed to touch a customer's computer. The liability is too great. They all have lap tops so it's not like they've never used a computer before but they don't want to be blamed for screwing up your computer. When we first got this copier my tech explained how it worked, "The four toners go on this belt and then they mix real good, and once they're mixed real good they make all the different colors you see." For a software/RIP related problem you've got to get on the phone and talk to some guy from India. So far he's been extremely helpful. Jack Edwards Oak Ridge North, Texas From swiftyprinting at mac.com Wed Aug 8 11:14:09 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 8 11:14:26 2007 Subject: [PrintOwners] color copiers (off) In-Reply-To: <6AB73F72-BAE7-4EA4-8AA2-B1573FDBCEE3@printzilla.net> References: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> <6AB73F72-BAE7-4EA4-8AA2-B1573FDBCEE3@printzilla.net> Message-ID: <1B22503C-3C31-4747-BED3-83ED65317B26@mac.com> On Aug 8, 2007, at 10:58 AM, Jack Edwards wrote: > When we first got this copier my tech explained how it worked, "The > four toners go on this belt and then they mix real good, and once > they're mixed real good they make all the different colors you see." Now I understand. Maybe if I shake the copier harder the colors will mix better. That is a great line, thanks for the laugh. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From gordwatt at xoxocyberprint.com Wed Aug 8 11:17:01 2007 From: gordwatt at xoxocyberprint.com (Gordon Watt) Date: Wed Aug 8 11:17:34 2007 Subject: [PrintOwners] color copiers In-Reply-To: References: Message-ID: <000b01c7d9cf$2b8829b0$8e00a8c0@D3YN3DB1> I have it from a fairly reliable source that they have re-sourced these rollers although our service manager denies this. He claims that Konica Minolta makes all their own parts which I really doubt. Gord Watt Xoxo Cyberprint Inc 2105 Midland Ave Unit 14 Scarborough, ON M1P 3E3 Ph: 416 298 6996 Fax: 416 298 2771 www.xoxocyberprint.com gordwatt@xoxocyberprint.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 08, 2007 9:26 AM To: printowners@printweb.org Subject: Re: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** In a message dated 8/7/2007 5:04:30 PM Eastern Daylight Time, char@themasterspress.com writes: But there have been problems and good and bad about all of them. I have had a C500 for almost three years now. When it runs well, I love it. I have spent 6-8 months with problems. They finally replaced the Fiery and it works great now. Charlene, Why do you suppose that after two years of it working fairly well, the C500 then started giving you major problems.... were the problems related to copy quality or consistency that could be related to a new RIP? Although I am not an expert in this area, it seems strange that replacing a RIP would eliminate problems that apparently did not exist during the first 24 months or so.... or am I just misreading the above. We have had four fuser assembly units replaced in 4 weeks... two due to the much noted grooving that occurs when switching from narrow to wider cardstocks... but the last two have been due to defects in the rubber, either tears or blistering.... We are having a major Konica Rep. visit the shop tomorrow to see if he can provide any input. John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From dominick at fmtc.com Wed Aug 8 11:19:01 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Wed Aug 8 11:19:20 2007 Subject: [PrintOwners] color copiers In-Reply-To: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> References: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> Message-ID: <46B9DEE5.9090306@fmtc.com> Chuck wrote: > The RIP can change the color for 2 reasons. Software defect (we won't > get in to that) and bad boards. Boards can go anytime. Any decent RIP > will have a standard computer in it along with 4 boards to run the > copier. Each one of these boards will process each color channel (CMYK > color channels). Either a board can go bad or the cables can go bad or > the cable can be too close to any type of electrical interference > which can give bad color results. (This is very very general). > Have to agree with Chuck. We have had for YEARS an M25 rip for our CLC1120, (yes it is still going). We were having problems with slow files and dropped TIF's. Tech had no clue, but was going to re-install software, till he found a used Z40 rip. Did a fresh software install on it instead, and color is better than ever before. So I had him re-install-update on our 3220 rip, and everything is back to normal. Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! From stalprint at charter.net Wed Aug 8 11:47:55 2007 From: stalprint at charter.net (Mark Stallings) Date: Wed Aug 8 11:48:12 2007 Subject: [PrintOwners] Film Needed In-Reply-To: <049401c7d9e3$d7830500$8302a8c0@Robbin> References: <049401c7d9e3$d7830500$8302a8c0@Robbin> Message-ID: <46B9E5AB.7010502@charter.net> Try your local newspaper. Ours still use film & metal plates. Susan Compton wrote: > ***** This is a PrintOwners List Message ***** > > Dear Printowner Friends, > > We have an order in-house for 600 19" x 23" 4/0 posters, which we can > run on our MOZ. However, we run film to make metal plates, and our > filmsetter is 14". This would be no problem, except this poster has a > graduated screen from top to bottom, so there is no good place to > splice pieces together. Is there anyone out there who could take the > file and run one piece of film for us (the MOZ is 19" x 25")? > > I know from the last 4C Pricing Survey that only 10% are still using > film, but I'm hoping. > > Thanks! > > Susan Wells Compton > Compton Design & Printing Inc. > 109 South Jefferson Steet > Lexington, VA 24450 > 540-463-9232 > 540-464-4329 Fax > Susan@cdandp.net > www.cdandp.net > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Mark Stallings Stallings Printing 828-758-1126 stalprint@charter.net Lenoir, NC 28645 From jeff at hprinting.biz Wed Aug 8 11:49:34 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 8 11:57:08 2007 Subject: [PrintOwners] Rip-It Tech Support Contract Message-ID: <20070808154926.19564.8687@hm-pop1.solinus.com> I just talk to Xante regarding the SoftCare for Rip-It. Just like I feared when they were bought out, they have already raised the price (actually was raised last Dec. just before the announcement) and now they are discussing raising it again. If only I would have known a year ago, I would probably have jumped ship when we bought our Screen CTP. I'm have a hard time recommending Rip-It at this point in time and if they raise prices again, I'll do by best to talk people out of it. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From ssheers at sheergraphics.com Wed Aug 8 12:08:40 2007 From: ssheers at sheergraphics.com (Simon Sheers) Date: Wed Aug 8 12:11:39 2007 Subject: [PrintOwners] Dispelling Myth that Kinko's Offers Lowest Prices In-Reply-To: <20070802145930.0B9CFA2FDEA@rb.enter.net> References: <20070802145930.0B9CFA2FDEA@rb.enter.net> Message-ID: <3c3f6e3c427c99e5bb7740fd9736fa32@sheergraphics.com> This morning I visited yet another FK 'competitor'. Nice premises, torn off scrap of paper with handwritten 'bid'. Fewer assorted Canon, Xerox (no KMs) machines, but all idle. Some trinkets for sale. $1.13 each plus tax, plus folding @ $30.00/m for either 2,500 or 3,000 pieces. ....more knowledge of the discount structure: viz: 83% of list price for 500, 61% for 1m and 2m, 48.5% of list price for 2500 and 3000 quantity. Now I shall target the adjacent, multi-towered corporate center for suspects and prospects! >> ... at a local ;. File was provided and calls for 2M >> finished size 8.5 x 11 4C flyer on 80# gloss text, printed 2-sides, >> letter >> fold. No bleeds. Total price from Kinkos: $1,632.40. >> >> The results of our survey revealed the following: >> >> Average Price $899.07 >> Median Price was $856 >> >> ... shop this job at about 6-8 different Kinko's around the country... >> I will then, once again, consolidate and compare the two sets of >> numbers. Please reply to Simon Sheers at: Sheer Graphics Inc. 47 Chestnut Avenue, Westmont, IL 60559-1127 Tel: (630) 654-4422 Printing the message . . . and a whole lot more From sales at datelinedigitalprinting.com Wed Aug 8 12:14:53 2007 From: sales at datelinedigitalprinting.com (Travis) Date: Wed Aug 8 12:16:09 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <018601c7d905$4c786150$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> Message-ID: <002d01c7d9d7$4295ad50$c7c107f0$@com> I hate the RV'ers and University Students. In the Summer We usually have a couple RV's parked in the lot with extension cords running to the external power outlets. They show up some time in the evening after we close, and they get upset when I wake them at 6:00am and tell them they have to move or I am calling the cops. In the Winter, it is the University Students who try to weasel their way out of not paying for parking. First Offense I just unplug their car and leave a note, second their car is towed.... as much as I hate to say it, it is really funny to watch the Students scratch their heads when their car is gone and it is -40 outside. Damn students should learn to read... There are "Date-Line Staff Parking Violators will be towed" signs everywhere. Oh well... Travis Lewis Date-Line Digital Printing Fairbanks, Alaska From po-lists at sugarloafprint.com Wed Aug 8 12:44:36 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 8 12:45:20 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <018601c7d905$4c786150$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> Message-ID: <46B9F2F4.5010109@sugarloafprint.com> How about making a small sign by the outlet that reads DANGER 220V Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- From: "Bill Creighton" > >> Curious, was the car cute or was she cute? > ==================== > > The car is cute. She's an attractive woman, we've printed belly > dancing flyers for her. She teaches and performs and is an artist, and > works part time for Big Brothers Big Sisters organizations. Not a big > customer, but an occasional one. > And I'm not too worried about losing a few kilowatts, but it just > surprised us that someone would just plug in and take some power. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From russ at mobile-print.com Wed Aug 8 13:59:16 2007 From: russ at mobile-print.com (Russ Peters) Date: Wed Aug 8 13:02:15 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <46B9F2F4.5010109@sugarloafprint.com> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> <46B9F2F4.5010109@sugarloafprint.com> Message-ID: <46BA0474.60508@mobile-print.com> Or just put a locking cover on the outlet. Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 > > > How about making a small sign by the outlet that reads > > DANGER > 220V > > > From bbahn at creativeimaginginc.com Wed Aug 8 13:07:24 2007 From: bbahn at creativeimaginginc.com (Bernard Bahn) Date: Wed Aug 8 13:08:45 2007 Subject: [PrintOwners] Excel question Message-ID: We have a single field that contains the first and last name. Is there any trick to separate them into two separate fields? Bernie Bahn | President | Creative Imaging Inc 1568 Fencorp Drive, STE. 200 | St. Louis MO 63026 Office 636-717-0690 ext 102 | Fax 636-717-0695 | bbahn@creativeimaginginc.com http://www.creativeimaginginc.com Xerox iGen3 on demand color printing and copying From k_graham at hotmail.com Wed Aug 8 13:11:20 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Wed Aug 8 13:11:34 2007 Subject: [PrintOwners] Rip-It Tech Support Contract References: <20070808154926.19564.8687@hm-pop1.solinus.com> Message-ID: >I just talk to Xante regarding the SoftCare for Rip-It. Just like I feared >when they were bought out, they have already raised the price (actually was >raised last Dec. just before the Jeff Perhaps a risk but we've got by with the care provided after an upgrade and not had had softcare. Keep good backups of the software when its all running correct. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From sos at olympus.net Wed Aug 8 13:13:02 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 8 13:12:32 2007 Subject: [PrintOwners] Rip-It Tech Support Contract References: <20070808154926.19564.8687@hm-pop1.solinus.com> Message-ID: <03f101c7d9df$60c9c9c0$0300a8c0@DANIEL> I'm have a hard time recommending Rip-It at this point in time and if they raise prices again, I'll do by best to talk people out of it. ========================== Now Jeff, wouldn't you rather have them raise their prices than go out of business? Why did Rip-It sell out to Xanthe? Financial problems I'd be willing to bet. We should all take heed and raise our own prices as well. Like Kinko's did. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From jeff at hprinting.biz Wed Aug 8 13:18:20 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 8 13:18:21 2007 Subject: [PrintOwners] Rip-It Tech Support Contract In-Reply-To: References: <20070808154926.19564.8687@hm-pop1.solinus.com> Message-ID: <20070808171811.15431.30283@hm-pop1.solinus.com> At 01:11 PM 8/8/2007, you wrote: >Perhaps a risk but we've got by with the care >provided after an upgrade and not had had softcare. > >Keep good backups of the software when its all running correct. I keep it for the upgrades. They charge you double if you try to reactivate. Sorry, but I think I originally helped convince you to buy it. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From jeff at hprinting.biz Wed Aug 8 13:27:34 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 8 13:27:31 2007 Subject: [PrintOwners] Rip-It Tech Support Contract In-Reply-To: <03f101c7d9df$60c9c9c0$0300a8c0@DANIEL> References: <20070808154926.19564.8687@hm-pop1.solinus.com> <03f101c7d9df$60c9c9c0$0300a8c0@DANIEL> Message-ID: <20070808172725.18241.29175@hm-pop1.solinus.com> At 01:13 PM 8/8/2007, you wrote: >Now Jeff, wouldn't you rather have them raise >their prices than go out of business? Why did >Rip-It sell out to Xanthe? Financial problems I'd be willing to bet. >We should all take heed and raise our own prices as well. Like Kinko's did. I think they sold out to pocket the cash from running a successful business and to retire. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From vern at fosterpress.com Wed Aug 8 13:27:48 2007 From: vern at fosterpress.com (Vern Foster) Date: Wed Aug 8 13:28:02 2007 Subject: [PrintOwners] Excel question In-Reply-To: References: Message-ID: <005d01c7d9e1$71197030$0100a8c0@foster501df6fb> >From Microsoft: Split the contents of cells across multiple cells You cannot split a cell or range (range: Two or more cells on a sheet. The cells in a range can be adjacent or nonadjacent.) of cells that was not previously merged. You can, however, divide the contents of unmerged cells and display them across other cells. Select the cell, the range of cells, or the entire column that contains the text values that you want to divide across other cells. A range can be any number of rows tall, but no more than one column wide. Important Unless there are one or more blank columns to the right of the selected column, the data to the right of the selected column will be overwritten. On the Data menu, click Text to Columns. Follow the instructions in the Convert Text to Columns Wizard to specify how you want to divide the text into columns. Note For help with completing all the steps of the wizard, click Help in the Convert to Text Columns Wizard. ======================================== Vern Foster ~ Foster Press ~ Lake Stevens, WA vern@fosterpress.com ~ 425-334-9317 ======================================== -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Bernard Bahn Sent: Wednesday, August 08, 2007 10:07 AM To: multiple recipients of Print Owners Subject: [PrintOwners] Excel question ***** This is a PrintOwners List Message ***** We have a single field that contains the first and last name. Is there any trick to separate them into two separate fields? Bernie Bahn | President | Creative Imaging Inc 1568 Fencorp Drive, STE. 200 | St. Louis MO 63026 Office 636-717-0690 ext 102 | Fax 636-717-0695 | bbahn@creativeimaginginc.com http://www.creativeimaginginc.com Xerox iGen3 on demand color printing and copying _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From jeff at hprinting.biz Wed Aug 8 13:35:56 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 8 13:35:53 2007 Subject: [PrintOwners] Price Comparision Message-ID: <20070808173547.20499.30870@hm-pop1.solinus.com> I had someone call yesterday that wanted a price on a tri-fold 4/4. I forgot to get back to him so I called today. His wife answered and said to call him at the shop and gave me the number. When I called it turn out it was a competitor. I guess the moral of the story is make sure whoever has your phone when you call a competitor for a price knows not to give your work number and blow your cover. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From QKCONSULT at aol.com Wed Aug 8 13:41:03 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 8 13:41:27 2007 Subject: [PrintOwners] Excel question Message-ID: In a message dated 8/8/2007 1:14:48 PM Eastern Daylight Time, bbahn@creativeimaginginc.com writes: We have a single field that contains the first and last name. Is there any trick to separate them into two separate fields? Yes, here is a simple article: _http://office.microsoft.com/en-us/excel/HA011498511033.aspx_ (http://office.microsoft.com/en-us/excel/HA011498511033.aspx) especially if no middle initials are involved. But basically, you highlight the columns you want split, then go to data then choose convert text to columns and follow the instructions.... very easy to do. EXCEPT for I don't know how to handle if list of names combines middle initials or not and how to treat that! John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From QKCONSULT at aol.com Wed Aug 8 13:42:56 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 8 13:43:30 2007 Subject: [PrintOwners] Price Comparision Message-ID: In a message dated 8/8/2007 1:37:09 PM Eastern Daylight Time, jeff@hprinting.biz writes: I called today. His wife answered and said to call him at the shop and gave me the number. When I called it turn out it was a competitor. Well, did you give him the price or just hang up or what? I think it would have been funny and just tell him you have his price, and ask why he just didn't call you directly. I wonder what he would have said? John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From jeff at hprinting.biz Wed Aug 8 13:54:32 2007 From: jeff at hprinting.biz (Jeff Haines) Date: Wed Aug 8 13:54:34 2007 Subject: [PrintOwners] Price Comparision In-Reply-To: References: Message-ID: <20070808175424.26054.11757@hm-pop1.solinus.com> At 01:42 PM 8/8/2007, you wrote: >Well, did you give him the price or just hang up or what? I think it would >have been funny and just tell him you have his price, and ask why he just >didn't call you directly. I wonder what he would have said? I was so stunned I told them I had the wrong number. I guess I wasn't bold enough to ask for him and give him a price then ask if their backed up and need someone to send overflow work to. I did keep his cell number for future reference. I went to the web site, but they don't list employees so I don't know if he is a salesman or what his position is. Jeff Haines Printing Co. 10575 W. Main Rd. North East, PA 16428 (814) 725-1955 ? Fax (814) 725-2244 email: jeff@hprinting.biz ? www.hprinting.biz From russ at mobile-print.com Wed Aug 8 14:53:00 2007 From: russ at mobile-print.com (Russ Peters) Date: Wed Aug 8 13:55:59 2007 Subject: [PrintOwners] Price Comparision In-Reply-To: References: Message-ID: <46BA110C.1010409@mobile-print.com> > Well, did you give him the price or just hang up or what? I think it would > have been funny and just tell him you have his price, and ask why he just > didn't call you directly. I wonder what he would have said? So...knowing he's your competitor, would you have given him an unusually high price, hoping to make him think his prices are too low and therefore raise his prices, or would you have given him a low price, making him think his prices are too high and therefore lowering his prices (and profit)? Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 From pressexpress at bfm.org Wed Aug 8 13:56:50 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 8 13:57:28 2007 Subject: [PrintOwners] Price Comparision In-Reply-To: <20070808173547.20499.30870@hm-pop1.solinus.com> References: <20070808173547.20499.30870@hm-pop1.solinus.com> Message-ID: Doesn't it feel good to know that your competition feels that you are a threat to them? G On Aug 8, 2007, at 12:35 PM, Jeff Haines wrote: > ***** This is a PrintOwners List Message ***** > > I had someone call yesterday that wanted a price on a tri-fold 4/4. > I forgot to get back to him so I called today. His wife answered > and said to call him at the shop and gave me the number. When I > called it turn out it was a competitor. I guess the moral of the > story is make sure whoever has your phone when you call a > competitor for a price knows not to give your work number and blow > your cover. > > > Jeff > > Haines Printing Co. > 10575 W. Main Rd. > North East, PA 16428 > (814) 725-1955 ? Fax (814) 725-2244 > email: jeff@hprinting.biz ? www.hprinting.biz > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From eatnsleepgolf at msn.com Wed Aug 8 14:10:00 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 8 14:10:17 2007 Subject: [PrintOwners] anti virus and spyware-Geek approved Message-ID: I don't know computers, but I hire the best I can to take care of ours. Here's what I learned a month ago: AVG is the av and spyware software of choice says our IT guy, when I asked him for the 'price is no object' best protection. I asked my super geek MIT Computer Science degreed friend.....same answer from him, too. Checked with a third brainiac who owns and manages 67 websites on his own server along with his custom build computer company..... he uses the same thing. He gets over 1,000 spams a day and needs his machine locked down tight against hackers and viruses. Also learned that Norton anti virus was the main reason why our computers run so slow. One of my geek friends r/r his OS twice a year, but we obviously don't want to do that. Removed Norton, installed AVG. Faster PC's. Homework is done on this issue for us. http://www.grisoft.com/ Larry Desert Pacific Tucson, AZ From pressexpress at bfm.org Wed Aug 8 14:25:36 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 8 14:26:01 2007 Subject: [PrintOwners] Price Comparision In-Reply-To: <20070808175424.26054.11757@hm-pop1.solinus.com> References: <20070808175424.26054.11757@hm-pop1.solinus.com> Message-ID: I had a Mail Boxes etc call me once doing price shopping. I wrote them a letter saying "excuse me?". They were pretty embarrassed. Now they have changed names twice and owners twice. I am still around. G On Aug 8, 2007, at 12:54 PM, Jeff Haines wrote: > ***** This is a PrintOwners List Message ***** > > At 01:42 PM 8/8/2007, you wrote: >> Well, did you give him the price or just hang up or what? I think >> it would >> have been funny and just tell him you have his price, and ask why >> he just >> didn't call you directly. I wonder what he would have said? > > > I was so stunned I told them I had the wrong number. I guess I > wasn't bold enough to ask for him and give him a price then ask if > their backed up and need someone to send overflow work to. I did > keep his cell number for future reference. I went to the web site, > but they don't list employees so I don't know if he is a salesman > or what his position is. > > Jeff > > Haines Printing Co. > 10575 W. Main Rd. > North East, PA 16428 > (814) 725-1955 ? Fax (814) 725-2244 > email: jeff@hprinting.biz ? www.hprinting.biz > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From kellycrom at gmail.com Wed Aug 8 14:27:21 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Wed Aug 8 14:26:46 2007 Subject: [PrintOwners] anti virus and spyware-Geek approved In-Reply-To: References: Message-ID: <025d01c7d9e9$c2c3aec0$6d01a8c0@KELLY> I would have to agree on AVG. I tried the free version on my own computer for a year, and NEVER experienced a problem. I then bought a 10 license network package from them and haven't looked back. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of larry > Sent: Wednesday, August 08, 2007 1:10 PM > To: Printowners > Subject: [PrintOwners] anti virus and spyware-Geek approved > > ***** This is a PrintOwners List Message ***** > > I don't know computers, but I hire the best I can to take > care of ours. > > Here's what I learned a month ago: > > AVG is the av and spyware software of choice says our IT guy, > when I asked him for the 'price is no object' best protection. > > I asked my super geek MIT Computer Science degreed > friend.....same answer from him, too. > > Checked with a third brainiac who owns and manages 67 > websites on his own server along with his custom build > computer company..... he uses the same thing. He gets over > 1,000 spams a day and needs his machine locked down tight > against hackers and viruses. > > Also learned that Norton anti virus was the main reason why > our computers run so slow. One of my geek friends r/r his OS > twice a year, but we obviously don't want to do that. > > Removed Norton, installed AVG. Faster PC's. Homework is > done on this issue for us. > > http://www.grisoft.com/ > > Larry > Desert Pacific > Tucson, AZ > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From armand at curryonline.com Wed Aug 8 14:39:09 2007 From: armand at curryonline.com (Armand Girard) Date: Wed Aug 8 14:39:29 2007 Subject: [PrintOwners] Excel question In-Reply-To: Message-ID: <0MKpCa-1IIqR813ug-0006U8@mrelay.perfora.net> In addition to using Text to Columns, if you have mailing software, you may be able to import the list into the software and use it to split the field. We use Accuzip and it does this very well. It has enough logic built into it that it knows how to handle cells with different amounts of data. If a record has just first and last, it will split that into first and last fields but if a record has a prefix (Mr. Mrs. etc) as well as a suffix (Jr. Sr.) and a middle initial, it will split all those components into individual fields. Quite slick! Armand Girard Curry Printing & Mailing 31 Mill St Auburn, ME 04210 email: armand@curryonline.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Bernard Bahn Sent: Wednesday, August 08, 2007 1:07 PM To: multiple recipients of Print Owners Subject: [PrintOwners] Excel question ***** This is a PrintOwners List Message ***** We have a single field that contains the first and last name. Is there any trick to separate them into two separate fields? Bernie Bahn | President | Creative Imaging Inc 1568 Fencorp Drive, STE. 200 | St. Louis MO 63026 Office 636-717-0690 ext 102 | Fax 636-717-0695 | bbahn@creativeimaginginc.com http://www.creativeimaginginc.com Xerox iGen3 on demand color printing and copying _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From armand at curryonline.com Wed Aug 8 14:42:27 2007 From: armand at curryonline.com (Armand Girard) Date: Wed Aug 8 14:42:45 2007 Subject: [PrintOwners] anti virus and spyware-Geek approved In-Reply-To: Message-ID: <0MKpCa-1IIqUN1AmP-0006XX@mrelay.perfora.net> I use AVG on my home computers and it works fine. Keep in mind, however, that AVG is a company name that makes different products. They have separate packages for antivirus and spyware. The antivirus is free but the antispyware is crippled after 30 days. It still works but just not in real time. You have to manually start a scan. This is only for the antispyware product, not the antivirus software. Armand Girard Curry Printing & Mailing 31 Mill St Auburn, ME 04210 email: armand@curryonline.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of larry Sent: Wednesday, August 08, 2007 2:10 PM To: Printowners Subject: [PrintOwners] anti virus and spyware-Geek approved ***** This is a PrintOwners List Message ***** I don't know computers, but I hire the best I can to take care of ours. Here's what I learned a month ago: AVG is the av and spyware software of choice says our IT guy, when I asked him for the 'price is no object' best protection. I asked my super geek MIT Computer Science degreed friend.....same answer from him, too. Checked with a third brainiac who owns and manages 67 websites on his own server along with his custom build computer company..... he uses the same thing. He gets over 1,000 spams a day and needs his machine locked down tight against hackers and viruses. Also learned that Norton anti virus was the main reason why our computers run so slow. One of my geek friends r/r his OS twice a year, but we obviously don't want to do that. Removed Norton, installed AVG. Faster PC's. Homework is done on this issue for us. http://www.grisoft.com/ Larry Desert Pacific Tucson, AZ _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From char at themasterspress.com Wed Aug 8 14:46:33 2007 From: char at themasterspress.com (Charlene Sims) Date: Wed Aug 8 14:46:25 2007 Subject: [PrintOwners] color copiers In-Reply-To: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> References: <440BDE02-EED8-4969-BAA3-9BDCB64A716E@mac.com> Message-ID: <007601c7d9ec$a58207a0$0b01a8c0@CharXP> Chuck I don't understand ALL that you said but most of what I did understand is exactly what happened. They changed so much in the machine that they finally got the computer guys in here. They reinstalled the software and all like you said about 3-4 times. Each time it would work for a short time and then crap out again. One of the main problems was it would run very hot with red. Which changes all the colors. We would run a proof for a customer and then later that day or next morning could not get it to match what we just ran. Saving all the settings did not work. It was the rip that was changing things. Once they changed the rip out all the problems went away. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Chuck Sent: Wednesday, August 08, 2007 9:08 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** On Aug 8, 2007, at 9:25 AM, QKCONSULT@aol.com wrote: > Why do you suppose that after two years of it working fairly well, > the C500 > then started giving you major problems.... were the problems > related to copy > quality or consistency that could be related to a new RIP? Although > I am not > an expert in this area, it seems strange that replacing a RIP > would eliminate > problems that apparently did not exist during the first 24 months > or so.... > or am I just misreading the above. > > We have had four fuser assembly units replaced in 4 weeks... two > due to the > much noted grooving that occurs when switching from narrow to wider > cardstocks... but the last two have been due to defects in the > rubber, either tears or > blistering.... We are having a major Konica Rep. visit the shop > tomorrow to > see if he can provide any input. I won't answer for Charlene, but in general here are problems with color/printers/copiers. This can pretty much in general cover all brands. The RIP can change the color for 2 reasons. Software defect (we won't get in to that) and bad boards. Boards can go anytime. Any decent RIP will have a standard computer in it along with 4 boards to run the copier. Each one of these boards will process each color channel (CMYK color channels). Either a board can go bad or the cables can go bad or the cable can be too close to any type of electrical interference which can give bad color results. (This is very very general). The problem is (with almost every brand) is that the regular service techs are not fully versed on the RIP. Therefore the RIP is often neglected and never serviced. You would be amazed how often a line of software becomes corrupt and a simple reinstall fixes color (but it can take hours to re-install software and patches). Or a simple software "dump" can fix a slow RIP or jobs processing wrong. Hardly ever do the techs troubleshoot the RIP. Also what happens is the printer manufacturer will update the copier (software or hardware) but then the RIP software manufacturer will be at least one year behind in updating the RIP software to match the copier/printer. Changing anything thing the copier/printer can change the color if the RIP software is still processing based on old specifications. This could even include thing like a new fuser roller design which gives a different gloss finish or designed for different stock types can have a dramatic effect on color. To compensate the RIP then needs a software upgrade to properly calculate the color. On the second note fuser rollers in general also seem to fall victim to problems. I have seen the exact problems you are describing on our Xerox's in the past. In the end it all narrowed down to the supply chain and a change of vendors producing the rollers. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From char at themasterspress.com Wed Aug 8 14:48:01 2007 From: char at themasterspress.com (Charlene Sims) Date: Wed Aug 8 14:46:34 2007 Subject: [PrintOwners] color copiers In-Reply-To: References: Message-ID: <007901c7d9ec$a5efbd90$0b01a8c0@CharXP> John I don't know that we have had problems with the fusers outside of the grooves. Did you ever get the tech's to leave you an extra one. That has worked out very well for us. I think Chuck answered about the Rip better than I could have ever said. It is all in the messages the computer sends to the copier and tell it what to do. If it tells it the wrong thing, even the slightest thing it comes out wrong. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of QKCONSULT@aol.com Sent: Wednesday, August 08, 2007 8:26 AM To: printowners@printweb.org Subject: Re: [PrintOwners] color copiers ***** This is a PrintOwners List Message ***** In a message dated 8/7/2007 5:04:30 PM Eastern Daylight Time, char@themasterspress.com writes: But there have been problems and good and bad about all of them. I have had a C500 for almost three years now. When it runs well, I love it. I have spent 6-8 months with problems. They finally replaced the Fiery and it works great now. Charlene, Why do you suppose that after two years of it working fairly well, the C500 then started giving you major problems.... were the problems related to copy quality or consistency that could be related to a new RIP? Although I am not an expert in this area, it seems strange that replacing a RIP would eliminate problems that apparently did not exist during the first 24 months or so.... or am I just misreading the above. We have had four fuser assembly units replaced in 4 weeks... two due to the much noted grooving that occurs when switching from narrow to wider cardstocks... but the last two have been due to defects in the rubber, either tears or blistering.... We are having a major Konica Rep. visit the shop tomorrow to see if he can provide any input. John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From po-lists at sugarloafprint.com Wed Aug 8 14:48:17 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 8 14:49:03 2007 Subject: SPAM-LOW: Re: [PrintOwners] Here's a new one In-Reply-To: <018601c7d905$4c786150$0300a8c0@DANIEL> References: <012f01c7d883$d67b2ae0$0300a8c0@DANIEL> <46B7C9F8.9060900@danielsprinting.us> <018601c7d905$4c786150$0300a8c0@DANIEL> Message-ID: <46BA0FF1.7020707@sugarloafprint.com> How about placing an invoice for $100 on her windshield? On the invoice add "Thank you for CHOOSING our power WITHOUT asking for a QUOTE. It has been OUR PLEASURE to provide it. All invoices due in 5 days and your license number is on file, should you overlook this invoice." Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- From: "Bill Creighton" > >> Curious, was the car cute or was she cute? > ==================== > > The car is cute. She's an attractive woman, we've printed belly > dancing flyers for her. She teaches and performs and is an artist, and > works part time for Big Brothers Big Sisters organizations. Not a big > customer, but an occasional one. > And I'm not too worried about losing a few kilowatts, but it just > surprised us that someone would just plug in and take some power. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From Susan at cdandp.net Wed Aug 8 17:52:59 2007 From: Susan at cdandp.net (Susan Compton) Date: Wed Aug 8 14:53:58 2007 Subject: [PrintOwners] Film Needed References: <049401c7d9e3$d7830500$8302a8c0@Robbin> Message-ID: <055a01c7da06$7c863e60$8302a8c0@Robbin> Thanks Everyone! I was able to find a match! Susan Wells Compton Compton Design & Printing Inc. 109 South Jefferson Steet Lexington, VA 24450 540-463-9232 540-464-4329 Fax Susan@cdandp.net www.cdandp.net ----- Original Message ----- From: "Susan Compton" To: Sent: Wednesday, August 08, 2007 10:44 AM Subject: [PrintOwners] Film Needed > ***** This is a PrintOwners List Message ***** > > Dear Printowner Friends, > > We have an order in-house for 600 19" x 23" 4/0 posters, which we can run > on our MOZ. However, we run film to make metal plates, and our filmsetter > is 14". This would be no problem, except this poster has a graduated > screen from top to bottom, so there is no good place to splice pieces > together. Is there anyone out there who could take the file and run one > piece of film for us (the MOZ is 19" x 25")? > > I know from the last 4C Pricing Survey that only 10% are still using > film, but I'm hoping. > > Thanks! > > Susan Wells Compton > Compton Design & Printing Inc. > 109 South Jefferson Steet > Lexington, VA 24450 > 540-463-9232 > 540-464-4329 Fax > Susan@cdandp.net > www.cdandp.net > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > __________ NOD32 2443 (20070808) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > From cledonne at verizon.net Wed Aug 8 15:02:36 2007 From: cledonne at verizon.net (Christopher Z. LeDonne) Date: Wed Aug 8 15:04:20 2007 Subject: [PrintOwners] Metal Labels In-Reply-To: <20070808151735.4CE96A62961@rb.enter.net> References: <20070808151735.4CE96A62961@rb.enter.net> Message-ID: Looking for a company that does metal labels with a adhesive backing used for identification or part number -- Thanks Christopher Z. LeDonne Prince Printing & Custom Screen Printing 517 St. Clair Ave. Clairton, PA 15025 412-233-3555 Convenient On-Line Ordering 24/7 * www.speedeeshirts.com From brianoday at eprint.us Wed Aug 8 15:25:18 2007 From: brianoday at eprint.us (Brian O'Day) Date: Wed Aug 8 15:25:43 2007 Subject: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED Message-ID: <002201c7d9f1$db5895b0$7801a8c0@Brian> Help...Mac/DPX guru needed! We upgraded from 10.3 to 10.4 that will no longer print to our DPX. When we try to print we get the following error: Unable to connect to SAMBA host, will retry in 60 seconds...ERROR: Connection failed with error NT_STATUS_BAD_NETWORK_NAME I have tried several things with no luck. Any help would be greatly appreciated. Thanks Brian O'Day ePrint Portland, Oregon brianoday@eprint.us 503-684-2679 From bgallagher at nbn.net Wed Aug 8 15:33:47 2007 From: bgallagher at nbn.net (Bob Gallagher) Date: Wed Aug 8 15:33:54 2007 Subject: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED In-Reply-To: <002201c7d9f1$db5895b0$7801a8c0@Brian> Message-ID: On 8/8/07 3:25 PM, "Brian O'Day" wrote: > ***** This is a PrintOwners List Message ***** > > Help...Mac/DPX guru needed! > > We upgraded from 10.3 to 10.4 that will no longer print to our DPX. When > we try to print we get the following error: > I'm far from an expert, but my first thought would be that your printer driver needs to be upgraded. Bob Gallagher Gallagher Printing, Inc. 601 W. Main Street Palmyra, PA 17078 717-838-1527 1-888-838-1527 Fax 717-838-5715 An Adobe Service Provider A Microsoft Publisher Provider Member, Adobe Solutions Network From kellycrom at gmail.com Wed Aug 8 15:40:15 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Wed Aug 8 15:39:47 2007 Subject: [PrintOwners] Price Comparision In-Reply-To: References: <20070808175424.26054.11757@hm-pop1.solinus.com> Message-ID: <025e01c7d9f3$f1e167b0$6d01a8c0@KELLY> I once had the local Office Depot call. I saw their name on the caller id, but didn't say anything at first, since they didn't identify who was calling. The person asked how much we were charging for color copies. I said "what quantity?". She asked if we were selling them at 39 cents each, and how many did she have to order to get them at that price. I then told her that I see she is calling from Office Depot, and was she just doing some price comparisons. She said someone was there telling her that they could get their copies at our shop for 39 cents each, and if so, then it was their store policy to match that price. What I did tell her was, "actually, we had a sale for 29 cent copies". What I didn't tell her was that the sale was 3 months prior, and that it was a 1 week sale to show off our new Xerox 6060. I wonder how many copies she had to sell at 29 cents? Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Greg Weinfurter > Sent: Wednesday, August 08, 2007 1:26 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Price Comparision > > ***** This is a PrintOwners List Message ***** > > I had a Mail Boxes etc call me once doing price shopping. > > I wrote them a letter saying "excuse me?". They were pretty > embarrassed. Now they have changed names twice and owners twice. I > am still around. > > G > > > On Aug 8, 2007, at 12:54 PM, Jeff Haines wrote: > > > ***** This is a PrintOwners List Message ***** > > > > At 01:42 PM 8/8/2007, you wrote: > >> Well, did you give him the price or just hang up or what? I think > >> it would > >> have been funny and just tell him you have his price, and ask why > >> he just > >> didn't call you directly. I wonder what he would have said? > > > > > > I was so stunned I told them I had the wrong number. I guess I > > wasn't bold enough to ask for him and give him a price then ask if > > their backed up and need someone to send overflow work to. I did > > keep his cell number for future reference. I went to the web site, > > but they don't list employees so I don't know if he is a salesman > > or what his position is. > > > > Jeff > > > > Haines Printing Co. > > 10575 W. Main Rd. > > North East, PA 16428 > > (814) 725-1955 . Fax (814) 725-2244 > > email: jeff@hprinting.biz . www.hprinting.biz > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > -- > This message has been scanned for viruses and > dangerous content by MailScanner, and is > believed to be clean. > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From kellycrom at gmail.com Wed Aug 8 15:42:59 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Wed Aug 8 15:42:25 2007 Subject: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED In-Reply-To: References: <002201c7d9f1$db5895b0$7801a8c0@Brian> Message-ID: <025f01c7d9f4$566d26b0$6d01a8c0@KELLY> Actually, it sounds that you may need to redo your Printer Setup from the system settings. Make sure that your upgraded Mac can still actually "see" the DPX on the network. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Bob Gallagher > Sent: Wednesday, August 08, 2007 2:34 PM > To: printowners@printweb.org > Subject: Re: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED > > ***** This is a PrintOwners List Message ***** > > On 8/8/07 3:25 PM, "Brian O'Day" wrote: > > > ***** This is a PrintOwners List Message ***** > > > > Help...Mac/DPX guru needed! > > > > We upgraded from 10.3 to 10.4 that will no longer print to > our DPX. When > > we try to print we get the following error: > > > I'm far from an expert, but my first thought would be that > your printer > driver needs to be upgraded. > > Bob Gallagher > Gallagher Printing, Inc. > 601 W. Main Street > Palmyra, PA 17078 > 717-838-1527 > 1-888-838-1527 > Fax 717-838-5715 > > > An Adobe Service Provider > A Microsoft Publisher Provider > Member, Adobe Solutions Network > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From craig at newhavenprint.com Wed Aug 8 15:49:51 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Wed Aug 8 15:49:17 2007 Subject: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED In-Reply-To: <025f01c7d9f4$566d26b0$6d01a8c0@KELLY> Message-ID: <20070808194914.EE1E1A64D70@rb.enter.net> Yep, I'd just try to "Add a new printer" in the printer setup box. That way it will locate the DPX on the network and choose the correct driver. We're using the same driver that we have for a couple years, including running it on OSX 10.0.10. No issues. I don't think you need a new driver unless your existing one has gotten itself corrupt. Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com > > Actually, it sounds that you may need to redo your Printer > Setup from the system settings. Make sure that your upgraded > Mac can still actually "see" > the DPX on the network. > > Kelly Crom > Applied Graphics Associates, Inc. > > We've Moved!!! > 2405 Annapolis Lane N, #250 > Plymouth, MN 55441 > New Phone: (763)231-6970 > kellycrom@gmail.com > www.applied-graphics.com > > > > > -----Original Message----- > > From: printowners-bounces@printweb.org > > [mailto:printowners-bounces@printweb.org] On Behalf Of Bob Gallagher > > Sent: Wednesday, August 08, 2007 2:34 PM > > To: printowners@printweb.org > > Subject: Re: [PrintOwners] CAN'T PRINT TO MY DPX.... MAC HELP NEEDED > > > > ***** This is a PrintOwners List Message ***** > > > > On 8/8/07 3:25 PM, "Brian O'Day" wrote: > > > > > ***** This is a PrintOwners List Message ***** > > > > > > Help...Mac/DPX guru needed! > > > > > > We upgraded from 10.3 to 10.4 that will no longer print to > > our DPX. When > > > we try to print we get the following error: > > > > > I'm far from an expert, but my first thought would be that your > > printer driver needs to be upgraded. > > > > Bob Gallagher > > Gallagher Printing, Inc. > > 601 W. Main Street > > Palmyra, PA 17078 > > 717-838-1527 > > 1-888-838-1527 > > Fax 717-838-5715 > > > > > > An Adobe Service Provider > > A Microsoft Publisher Provider > > Member, Adobe Solutions Network > > > > > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From pressexpress at bfm.org Wed Aug 8 15:59:18 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 8 15:59:33 2007 Subject: [PrintOwners] Metal Labels In-Reply-To: References: <20070808151735.4CE96A62961@rb.enter.net> Message-ID: <4E1FEA15-C257-4065-99AE-60FEB2DF6E91@bfm.org> McCloone Metal Grahpics. They have a great selection. www.mcloone.com G On Aug 8, 2007, at 2:02 PM, Christopher Z. LeDonne wrote: > ***** This is a PrintOwners List Message ***** > > Looking for a company that does metal labels > with a adhesive backing used for identification or part number > > -- > Thanks > Christopher Z. LeDonne > Prince Printing & > Custom Screen Printing > 517 St. Clair Ave. > Clairton, PA 15025 > 412-233-3555 > Convenient On-Line Ordering 24/7 * www.speedeeshirts.com > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From k_graham at hotmail.com Wed Aug 8 17:38:07 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Wed Aug 8 17:38:32 2007 Subject: [PrintOwners] Rip-It Tech Support Contract References: <20070808154926.19564.8687@hm-pop1.solinus.com> <20070808171811.15431.30283@hm-pop1.solinus.com> Message-ID: At 01:11 PM 8/8/2007, you wrote: >Perhaps a risk but we've got by with the care provided after an upgrade and >not had had softcare. > >Keep good backups of the software when its all running correct. >I keep it for the upgrades. They charge you double if you try to >reactivate. Sorry, but I think I originally helped convince you to buy it. I bought the last Adobe upgrade at $1000.00 before the Xante purchase. Before that was the DI hookup at about 6000.00 ,and they upgraded to current. (I used the moment to swop in a faster computer) this was about the same as Presstek deducted for their Harlequin RIP which did not have provision for moving image on plate. A few years before that was the trapping for 2 or 2500 or something at which time they included the latest upgrade.. And then maybe 8 years ago was the purchase of it with SpeedSetter with PS2 and free included upgrade to 3. So far I can't complain as any other workflow for DI would have been probably more like 17,000.00, However I also added Machinery breakdown insurance, and Full Shop Surge Protection device since finding out how expensive repairs might be on the DI. Of course I haven't had to deal with Xante yet! Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 From braddpotter at juno.com Thu Aug 9 01:13:24 2007 From: braddpotter at juno.com (Brad D Potter) Date: Thu Aug 9 01:15:30 2007 Subject: [PrintOwners] Price Comparision Message-ID: <20070808.221325.2988.5.braddpotter@juno.com> LOL, that is why I do my research from my cell phone. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax On Wed, 08 Aug 2007 13:35:56 -0400 Jeff Haines writes: > ***** This is a PrintOwners List Message ***** > > I had someone call yesterday that wanted a price > on a tri-fold 4/4. I forgot to get back to him so > I called today. His wife answered and said to > call him at the shop and gave me the number. When > I called it turn out it was a competitor. I guess > the moral of the story is make sure whoever has > your phone when you call a competitor for a price > knows not to give your work number and blow your cover. > > > Jeff > > Haines Printing Co. > 10575 W. Main Rd. > North East, PA 16428 > (814) 725-1955 ? Fax (814) 725-2244 > email: jeff@hprinting.biz ? www.hprinting.biz > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From dominick at fmtc.com Thu Aug 9 01:35:15 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Thu Aug 9 01:35:26 2007 Subject: [PrintOwners] E mail software Message-ID: <46BAA793.7020000@fmtc.com> Currently I use the regular e-mail program that came with Safari on my Mac. Works well, but in my job as Mayor, I gather about 200 e-mails per week, most have to be saved. Is there software that will auto save? So my mail program is not choked with messages all the time? When I click and save it works, but is really really slow. Thanks Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! From kk1127 at mindspring.com Thu Aug 9 08:41:15 2007 From: kk1127 at mindspring.com (John Hughes) Date: Thu Aug 9 08:41:37 2007 Subject: [PrintOwners] Production Question Message-ID: <05af01c7da82$966cb9e0$6601a8c0@JOHNSNOTEBOOK> I just completed a job for a customer. 200 books, 294 pages, 4/0. We ran on our C3220 color copier. Now the customer wants 400 more books. Is there a better way to do this? Sub out to a web press? TIA. John Hughes Kwik Kopy Printing Marietta, GA kk1127@mindspring.com From craig at newhavenprint.com Thu Aug 9 08:55:18 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Thu Aug 9 08:54:48 2007 Subject: [PrintOwners] Production Question In-Reply-To: <05af01c7da82$966cb9e0$6601a8c0@JOHNSNOTEBOOK> Message-ID: <20070809125445.E2CBAA6B02F@rb.enter.net> That's a lot of pages and a really short run for a web press. Sounds more like an iGen job. We'd be able to turn the job in 2 or 3 days and I'd be glad to quote it for you if you'd like. That would be a huge amount to expect the 3220 to run unless you have a bunch of time. If so, you should do it yourself. You'd make the most profit that way. Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of John Hughes > Sent: Thursday, August 09, 2007 8:41 AM > To: printowners > Subject: [PrintOwners] Production Question > > ***** This is a PrintOwners List Message ***** > > I just completed a job for a customer. > 200 books, 294 pages, 4/0. > > We ran on our C3220 color copier. > > Now the customer wants 400 more books. > > Is there a better way to do this? > Sub out to a web press? > > TIA. > > John Hughes > Kwik Kopy Printing Marietta, GA > kk1127@mindspring.com > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From matt at nelsonprinting.com Thu Aug 9 11:24:41 2007 From: matt at nelsonprinting.com (Matt Nelson) Date: Thu Aug 9 11:24:44 2007 Subject: [PrintOwners] Need a logo In-Reply-To: References: Message-ID: <46BB31B9.5000709@nelsonprinting.com> David Monto wrote: > On 8/8/07 9:49 AM, "Matt Nelson" wrote: > >> I'm needing the AT&T Authorized Reseller logo for a client who is an >> authorized reseller of their cell phone service. Can anyone point me in >> the right direction? Google hasn't helped so far. >> >> Thanks. >> >> > > Brands of the World. > > http://www.brandsoftheworld.com/search/?query_id=12394035&page=14&brand_id=1 > 37505 > > Or for the unafraid: > > http://tinyurl.com/2oxhut > > > Or for the semi paranoid: > > http://preview.tinyurl.com/2oxhut > > Thanks!! -- Matt Nelson, A+, Network +, MCP Prepress Production Manager Director of Technology Resources Nelson Printing Company Nelson Label Company Jonesboro, Arkansas matt@nelsonprinting.com http://www.nelsonprinting.com From peter at keystonepress.com Thu Aug 9 12:06:05 2007 From: peter at keystonepress.com (Peter Church) Date: Thu Aug 9 12:11:19 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place in Chicago for Graph Expo? Message-ID: <001b01c7da9f$31e22d30$7d01a8c0@key.local> I have decided to go to Graph Expo this year and don't know which hotel will be the closest to the show. Peter Church Keystone Press, LLC 9 Old Falls Road Manchester, NH 03103 phone: 603-622-5222 fax: 603-622-9432 From ep101 at technaprint.com Thu Aug 9 12:13:56 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Thu Aug 9 12:14:18 2007 Subject: [PrintOwners] Excel question In-Reply-To: Message-ID: > ***** This is a PrintOwners List Message ***** > > We have a single field that contains the first and last name. Is there any > trick to separate them into two separate fields? > Bernie, In addition to what others have already suggested, if you don't have mailing software and you've got a mess with respect to multiple (read inconsistent) number of data elements within the cell, you could possibly open the data up in something like Access, FileMaker or Panorama and apply "text funnels" to the data to strip out what you want to get. In Panorama for example, you can write a little formula to extract all text up to the first space to get the first name out of there. Next I'd extract all text back to the last space in the string and do a scan to see how many "Jr., Sr., PhD" type extensions I had in the list. I'd break them out for separate handling. Then I'd continue to work from the end of the string backwards to the space to extract the last name and so on until I was done. This would all be a bit challenging and not nearly as elegant as taking the data apart with a mailing list processing program, but it can be done. Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From ep101 at technaprint.com Thu Aug 9 12:18:36 2007 From: ep101 at technaprint.com (Eric Pearson) Date: Thu Aug 9 12:18:49 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place in Chicago for Graph Expo? In-Reply-To: <001b01c7da9f$31e22d30$7d01a8c0@key.local> Message-ID: > I have decided to go to Graph Expo this year and don't know which hotel will > be the closest to the show. http://mccormickplace.hyatt.com/hyatt/hotels/index.jsp Very expensive. There are a number of downtown hotels and a free shuttle that runs the circuit from them to McCormick. Don't get hung up necessarily on staying right there. Most people don't and get along just fine. See also: http://graphexpo.gasc.org/hotel.cfm Eric Pearson President/C.E.O. ------------ TechnaPrint, Inc. 909 Garfield Street Eugene, OR 97402-2706 (541) 344-4062 (541) 344-1765 Fax ep101@technaprint.com www.technaprint.com From Loren at inkonpaper.biz Thu Aug 9 12:25:08 2007 From: Loren at inkonpaper.biz (Loren Maurina) Date: Thu Aug 9 12:25:29 2007 Subject: [PrintOwners] Making Rubber Stamps Message-ID: Anyone on the list have experience with making rubber stamps other than the Stamp Creator Machine? Loren Maurina President L & L Printing, Inc. dba: Allegra Print & Imaging - Clinton Twp dba: Allegra Print & Imaging - Warren ph (586) 263-0060 fx (586) 263-4895 Loren@InkOnPaper.biz From rej at gte.net Thu Aug 9 11:26:42 2007 From: rej at gte.net (Ronald Jones) Date: Thu Aug 9 12:25:45 2007 Subject: [PrintOwners] Excel question - easy fix In-Reply-To: References: Message-ID: Copy the column Paste it into Word Highlight and under "Table" - convert Table to Text Do a "replace" - trading the space or comma/space between the names for a tab Do a copy Paste this into two columns in Excel Piece of cake. _____________________ Dr. Ronald E. Jones RonJon Publishing, Inc. 3728 Arapaho Rd. Addison, TX 75001 800-262-3060 From printer at ptialaska.net Thu Aug 9 12:29:32 2007 From: printer at ptialaska.net (Charles A. Lincoln) Date: Thu Aug 9 12:29:39 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place in Chicago for Graph Expo? In-Reply-To: References: Message-ID: On Aug 9, 2007, at 8:18 AM, Eric Pearson wrote: > ***** This is a PrintOwners List Message ***** > >> I have decided to go to Graph Expo this year and don't know which >> hotel will >> be the closest to the show. REPLY: We stayed at this hotel last year and it was really, really nice. It is a short walk to the train which will take you right to ohare (about 30 minutes). http://www.marriott.com/hotels/travel/chico-springhill-suites-chicago- ohare/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ Charles Lincoln ADVANCE PRINTING COMPANY 612 30th Avenue Fairbanks, Alaska 99701 (907) 451-1111 fax (907) 451-4511 _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ _/ From robin at protypeonline.com Thu Aug 9 12:32:36 2007 From: robin at protypeonline.com (Robin Niewold) Date: Thu Aug 9 12:32:29 2007 Subject: [PrintOwners] contacts for used xerox 240 copier- Message-ID: Leslie, just go get yourself an IKON CPP650 -- we are loving it -- running it like crazy and have not had the color shift issues were had occasionally with the KM6500 and so far -- no fuser roller marking problems -- and less money than the Xerox! AND, can run cover stocks much more reliably and all from the drawer!!!! Go for it! :) robin p.s. sorry for your problems.... Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From cpurvine1 at cox.net Thu Aug 9 12:45:17 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Thu Aug 9 12:45:14 2007 Subject: [PrintOwners] Making Rubber Stamps In-Reply-To: References: Message-ID: <009201c7daa4$acb17070$0300a8c0@corapurvine> Jackson Markings Products, Co., Inc. has all the supplies and equipment you need to do this. www.rubber-stamp.com Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From char at themasterspress.com Thu Aug 9 12:49:24 2007 From: char at themasterspress.com (Charlene Sims) Date: Thu Aug 9 12:50:37 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place inChicago for Graph Expo? In-Reply-To: <001b01c7da9f$31e22d30$7d01a8c0@key.local> References: <001b01c7da9f$31e22d30$7d01a8c0@key.local> Message-ID: <00c701c7daa5$3dda1570$0b01a8c0@CharXP> If you come to the NAQP conference you can stay in the Intercontinental and they usually have a shuttle right out the door. Then you can meet lots of people you talk to online and also a wealth of information and education to take back and make more money. ch Charlene Sims The Master's Press, Inc 14550 Midway Road Dallas, Tx 75244 972/458.8758 * 972/387.0046 * fax 972/404.0317 char@themasterspress.com www.themasterspress.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Peter Church Sent: Thursday, August 09, 2007 11:06 AM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] What is the closest hotel to McCormick Place inChicago for Graph Expo? ***** This is a PrintOwners List Message ***** I have decided to go to Graph Expo this year and don't know which hotel will be the closest to the show. Peter Church Keystone Press, LLC 9 Old Falls Road Manchester, NH 03103 phone: 603-622-5222 fax: 603-622-9432 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From kevin at abfprints.com Thu Aug 9 12:51:17 2007 From: kevin at abfprints.com (Kevin Danko) Date: Thu Aug 9 12:51:46 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place inChicago for Graph Expo? In-Reply-To: <001b01c7da9f$31e22d30$7d01a8c0@key.local> References: <001b01c7da9f$31e22d30$7d01a8c0@key.local> Message-ID: <008d01c7daa5$81800be0$1800a8c0@Danko> Pretty much anything on Michigan Ave. or just off Michigan Ave would work. I think they all have shuttle service every half hour to the show. Kevin Danko Advantage Business Forms 102 N. Riverside Ave. Rialto, CA 92376 (909) 875-7163 Fax: (909) 875-7971 E-mail: kevin@abfprints.com www.abfprints.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Peter Church Sent: Thursday, August 09, 2007 9:06 AM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] What is the closest hotel to McCormick Place inChicago for Graph Expo? ***** This is a PrintOwners List Message ***** I have decided to go to Graph Expo this year and don't know which hotel will be the closest to the show. Peter Church Keystone Press, LLC 9 Old Falls Road Manchester, NH 03103 phone: 603-622-5222 fax: 603-622-9432 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From brian at mousegraphics.com Thu Aug 9 12:53:22 2007 From: brian at mousegraphics.com (Brian Perkinson) Date: Thu Aug 9 12:53:52 2007 Subject: [PrintOwners] E mail software In-Reply-To: <46BAA793.7020000@fmtc.com> References: <46BAA793.7020000@fmtc.com> Message-ID: <46BB4682.7060601@mousegraphics.com> Dominick's Printing wrote: > ***** This is a PrintOwners List Message ***** > > Currently I use the regular e-mail program that came with Safari on my > Mac. Works well, but in my job as Mayor, I gather about 200 e-mails per > week, most have to be saved. > > Is there software that will auto save? So my mail program is not choked > with messages all the time? > > When I click and save it works, but is really really slow. Take a look at Mailsteward: http://www.mailsteward.com/ It will automatically archive all of your mail directly from the mac mail application. Pretty slick. Brian -- Brian Perkinson Mousegraphics 1414 W 14th St Tempe, AZ 85281 480-894-1992 1-888-88 MOUSE brian@mousegraphics.com www.mousegraphics.com From joe at calagaz.com Thu Aug 9 13:31:20 2007 From: joe at calagaz.com (Joe Calagaz) Date: Thu Aug 9 13:31:47 2007 Subject: [PrintOwners] Metal License Plate Tags Message-ID: I am looking for a source for a metal stamped license plate tag in two colors? Any suggestions? Joe Calagaz Calagaz Printing Mobile, AL 36606 251-478-0487 From printmail at goinsty.com Thu Aug 9 14:55:21 2007 From: printmail at goinsty.com (Rob Meier|Insty-Prints) Date: Thu Aug 9 14:55:33 2007 Subject: [PrintOwners] Making Rubber Stamps In-Reply-To: References: Message-ID: <46BB6319.3050207@goinsty.com> Hi Loren, We make rubber stamps twice a week. How can I be of service? Rob Meier Loren Maurina wrote: > ***** This is a PrintOwners List Message ***** > > Anyone on the list have experience with making rubber stamps other > than the Stamp Creator Machine? > > Loren Maurina > President > L & L Printing, Inc. > dba: Allegra Print & Imaging - Clinton Twp > dba: Allegra Print & Imaging - Warren > > ph (586) 263-0060 > fx (586) 263-4895 > > Loren@InkOnPaper.biz > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > -- _____________________________ Insty-Prints 2429 E. Clairemont Ave. Eau Claire, WI 54701 (715) 835-1959 phone (800) 258-8122 toll free (715) 835-7078 fax goinsty@goinsty.com _____________________________ Star Marking - Rubber Stamps 2425 E. Clairemont Ave. Eau Claire, WI 54701 (715) 835-4001 phone (800) 634-4002 toll free (715) 835-7078 fax stamps@starmarking.com From dominick at fmtc.com Thu Aug 9 15:33:12 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Thu Aug 9 15:33:28 2007 Subject: [PrintOwners] E mail software In-Reply-To: <46BB4682.7060601@mousegraphics.com> References: <46BAA793.7020000@fmtc.com> <46BB4682.7060601@mousegraphics.com> Message-ID: <46BB6BF8.9060500@fmtc.com> Thanks Brian! Great program, tried the demo, liked it so well, already ordered it. Archived 925 e-mails in just under 3 minutes. And very easy searching. Thanks again, Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! Brian Perkinson wrote: > ***** This is a PrintOwners List Message ***** > > Dominick's Printing wrote: >> ***** This is a PrintOwners List Message ***** >> >> Currently I use the regular e-mail program that came with Safari on >> my Mac. Works well, but in my job as Mayor, I gather about 200 >> e-mails per week, most have to be saved. >> >> Is there software that will auto save? So my mail program is not >> choked with messages all the time? >> >> When I click and save it works, but is really really slow. > > Take a look at Mailsteward: > > http://www.mailsteward.com/ > > It will automatically archive all of your mail directly from the mac > mail application. Pretty slick. > > Brian > > From amanatranslation at yahoo.com Thu Aug 9 15:47:27 2007 From: amanatranslation at yahoo.com (nasr hussain) Date: Thu Aug 9 15:47:40 2007 Subject: [PrintOwners] Source for Large qty. blank Wed. Inv. In-Reply-To: <46BB6319.3050207@goinsty.com> Message-ID: <554531.1552.qm@web31409.mail.mud.yahoo.com> Does anyone knows who makes the blank wedding invitations for Birchcraft and Carlson Crafts. TIA Nasr Hussain Amana Graphics Hamtramck, MI ____________________________________________________________________________________ Be a better Globetrotter. Get better travel answers from someone who knows. Yahoo! Answers - Check it out. http://answers.yahoo.com/dir/?link=list&sid=396545469 From pressexpress at bfm.org Thu Aug 9 13:19:39 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Thu Aug 9 15:51:45 2007 Subject: [PrintOwners] What is the closest hotel to McCormick Place in Chicago for Graph Expo? In-Reply-To: <001b01c7da9f$31e22d30$7d01a8c0@key.local> References: <001b01c7da9f$31e22d30$7d01a8c0@key.local> Message-ID: courtyard by mariotte is very nice. it is about 20 miiles north in a good section of town. g On Aug 9, 2007, at 11:06 AM, Peter Church wrote: > ***** This is a PrintOwners List Message ***** > > I have decided to go to Graph Expo this year and don't know which > hotel will > be the closest to the show. > > Peter Church > Keystone Press, LLC > 9 Old Falls Road > Manchester, NH 03103 > phone: 603-622-5222 > fax: 603-622-9432 > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From hal at pickimp.com Thu Aug 9 16:22:55 2007 From: hal at pickimp.com (Hal Wendt) Date: Thu Aug 9 16:23:25 2007 Subject: [PrintOwners] Making Rubber Stamps References: <46BB6319.3050207@goinsty.com> Message-ID: <001301c7dac3$14251180$0301a8c0@sbcglobal.net> Loren, We get rubber & self-inking stamps from fellow list member Nasr Hussain, excellent quality. We order on Monday, they're here Wednesday. amanastamps@gmail.com Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA > Loren Maurina wrote: > > ***** This is a PrintOwners List Message ***** > > > > Anyone on the list have experience with making rubber stamps other > > than the Stamp Creator Machine? > > > > Loren Maurina > > President > > L & L Printing, Inc. > > dba: Allegra Print & Imaging - Clinton Twp > > dba: Allegra Print & Imaging - Warren > > > > ph (586) 263-0060 > > fx (586) 263-4895 > > > > Loren@InkOnPaper.biz > > > > > > > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > > > > > > -- > _____________________________ > > Insty-Prints > 2429 E. Clairemont Ave. > Eau Claire, WI 54701 > > (715) 835-1959 phone > (800) 258-8122 toll free > (715) 835-7078 fax > > goinsty@goinsty.com > > _____________________________ > > Star Marking - Rubber Stamps > 2425 E. Clairemont Ave. > Eau Claire, WI 54701 > > (715) 835-4001 phone > (800) 634-4002 toll free > (715) 835-7078 fax > > stamps@starmarking.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From info at huttotxprinting.com Thu Aug 9 16:37:46 2007 From: info at huttotxprinting.com (Hutto Printing) Date: Thu Aug 9 16:38:01 2007 Subject: [PrintOwners] PM46-2 Message-ID: Is there anyone that would be interested in a PM46-2? I have one I need to sell, and to try and move by the end of the month. Here's some info: 1999 PM46-2 22 million imps IR Dryer Super Blue Quickspray powder It's a good press. I've made good money with it. I just need to get it out of here ASAP. We're in Hutto, Texas, btw. Darrell Trammel Hutto Printing 512.846.1990 Order online at www.huttotxprinting.com !! Hutto Chamber of Commerce Member Authorized Adobe Solutions Provider Microsoft Publisher Service Provider From alewinter at datapalette.com Thu Aug 9 17:04:31 2007 From: alewinter at datapalette.com (Andrew LeWinter) Date: Thu Aug 9 17:00:37 2007 Subject: [PrintOwners] Handwriting fonts References: Message-ID: <52B7742D52CD154CBF618DB0E39C2D501A2946@mail1.datapalette.local> I tried checking the archives here without success. Does anyone know of a website with beyond the ordinary handwriting fonts? I have already checked fonts.com and a couple of others. Andrew LeWinter Data Palette Information Services 32-00 Skillman Avenue Long Island City, NY 11101 (718) 433-1060 x115 (718) 433-1074 Fax alewinter@datapalette.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Hutto Printing Sent: Thursday, August 09, 2007 4:38 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] PM46-2 ***** This is a PrintOwners List Message ***** Is there anyone that would be interested in a PM46-2? I have one I need to sell, and to try and move by the end of the month. Here's some info: 1999 PM46-2 22 million imps IR Dryer Super Blue Quickspray powder It's a good press. I've made good money with it. I just need to get it out of here ASAP. We're in Hutto, Texas, btw. Darrell Trammel Hutto Printing 512.846.1990 Order online at www.huttotxprinting.com !! Hutto Chamber of Commerce Member Authorized Adobe Solutions Provider Microsoft Publisher Service Provider _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From copycraftx57 at yahoo.com Thu Aug 9 17:48:41 2007 From: copycraftx57 at yahoo.com (bill settell) Date: Thu Aug 9 17:48:57 2007 Subject: [PrintOwners] Need input on Kimosetter 410 Platesetter Message-ID: <444733.76030.qm@web45305.mail.sp1.yahoo.com> Any opinions? We would consider using it for runs up to approx. 10000. Spot color, some tight register and screens - no color process. Currently using 8ml silver masters from an old Itek on a QM46. Pressman concerned about stretch & use of the auto eject feature if we use the 5ml polyester plates that are available for the Kimosetter. I'm also considering a Mitsubishi SDP-Eco 1630III, but after hearing good things about the Kimosetter and particularly for around $ 3800 vs. $ 32000 for the Eco it seems appropriate to do my due diligence. Any experiences would really be appreciated. Thanks. Bill Settell Copycraft Printing 211 Norfolk Avenue Norfolk, NE 68701 402-371-4113 --------------------------------- Building a website is a piece of cake. Yahoo! Small Business gives you all the tools to get online. From mv.sirspeedy at gmail.com Thu Aug 9 17:54:55 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Thu Aug 9 17:55:13 2007 Subject: [PrintOwners] Need input on Kimosetter 410 Platesetter In-Reply-To: <444733.76030.qm@web45305.mail.sp1.yahoo.com> References: <444733.76030.qm@web45305.mail.sp1.yahoo.com> Message-ID: <98f5b19a0708091454u4b3313d7nf44d2b1ecab00472@mail.gmail.com> On 8/9/07, bill settell wrote: > > Pressman concerned about stretch & use of the auto eject feature if we use the 5ml polyester plates that are available for the Kimosetter. I can't speak to any of the other parts of your question, but your pressman is right that 5 mil plates probably won't auto-eject. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From pressexpress at bfm.org Thu Aug 9 18:19:41 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Thu Aug 9 18:32:05 2007 Subject: [PrintOwners] Need input on Kimosetter 410 Platesetter In-Reply-To: <444733.76030.qm@web45305.mail.sp1.yahoo.com> References: <444733.76030.qm@web45305.mail.sp1.yahoo.com> Message-ID: <75891A38-A462-4208-B6F8-CA391CB6D380@bfm.org> 5 mil will NOT auto dismount on our QM46. Kind of a pain. 8 mil is the way to go. G On Aug 9, 2007, at 4:48 PM, bill settell wrote: > ***** This is a PrintOwners List Message ***** > > Any opinions? We would consider using it for runs up to approx. > 10000. Spot color, some tight register and screens - no color > process. Currently using 8ml silver masters from an old Itek on a > QM46. Pressman concerned about stretch & use of the auto eject > feature if we use the 5ml polyester plates that are available for > the Kimosetter. I'm also considering a Mitsubishi SDP-Eco 1630III, > but after hearing good things about the Kimosetter and particularly > for around $ 3800 vs. > $ 32000 for the Eco it seems appropriate to do my due diligence. > Any experiences would really be appreciated. Thanks. > > Bill Settell > Copycraft Printing > 211 Norfolk Avenue > Norfolk, NE 68701 > 402-371-4113 > > > --------------------------------- > Building a website is a piece of cake. > Yahoo! Small Business gives you all the tools to get online. > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From bgallagher at nbn.net Thu Aug 9 20:01:20 2007 From: bgallagher at nbn.net (Bob Gallagher) Date: Thu Aug 9 20:01:31 2007 Subject: [PrintOwners] Handwriting fonts In-Reply-To: <52B7742D52CD154CBF618DB0E39C2D501A2946@mail1.datapalette.local> Message-ID: On 8/9/07 5:04 PM, "Andrew LeWinter" wrote: > ***** This is a PrintOwners List Message ***** > > I tried checking the archives here without success. Does anyone know of > a website with beyond the ordinary handwriting fonts? I have already > checked fonts.com and a couple of others. > Clipart.com has a lot of handwriting fonts. A lot of them are pretty bad, but there is an occasional nugget or two. Bob Gallagher Gallagher Printing, Inc. 601 W. Main Street Palmyra, PA 17078 717-838-1527 1-888-838-1527 Fax 717-838-5715 An Adobe Service Provider A Microsoft Publisher Provider Member, Adobe Solutions Network From championprinting at yahoo.com Thu Aug 9 21:48:33 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Thu Aug 9 21:48:56 2007 Subject: [PrintOwners] Need input on Kimosetter 410 Platesetter Message-ID: <647040.48253.qm@web38903.mail.mud.yahoo.com> We have had a 340 (same machine, smaller plate tray as the 410) for about 3 years. Just had the thermal head rebuilt after approx 7000 plates. This has been a real winner for us. I too doubt that the plates will auto eject or reach 10000 impressions on a regular basis. We usually get between 4-5000 impressions. Expendables for a 13 x 19 plate are approx $1.80. We use a G&J metal platesetter for fine screens and tight fits. BTW, just ordered 2 gal of KwikSet padding compound from our local vendor. Thanks for that great product. kwiksetpaddingcompound.com Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: bill settell To: PrintOwners@printweb.org Sent: Thursday, August 9, 2007 5:48:41 PM Subject: [PrintOwners] Need input on Kimosetter 410 Platesetter ***** This is a PrintOwners List Message ***** Any opinions? We would consider using it for runs up to approx. 10000. Spot color, some tight register and screens - no color process. Currently using 8ml silver masters from an old Itek on a QM46. Pressman concerned about stretch & use of the auto eject feature if we use the 5ml polyester plates that are available for the Kimosetter. I'm also considering a Mitsubishi SDP-Eco 1630III, but after hearing good things about the Kimosetter and particularly for around $ 3800 vs. $ 32000 for the Eco it seems appropriate to do my due diligence. Any experiences would really be appreciated. Thanks. Bill Settell Copycraft Printing 211 Norfolk Avenue Norfolk, NE 68701 402-371-4113 From mv.sirspeedy at gmail.com Fri Aug 10 01:51:24 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Fri Aug 10 01:51:31 2007 Subject: [PrintOwners] Downloading/saving online email? Message-ID: <98f5b19a0708092251g4f89b35yb82391ceaff83780@mail.gmail.com> On 8/9/07, Brian Perkinson wrote: > > Take a look at Mailsteward: http://www.mailsteward.com/ > > It will automatically archive all of your mail directly from the mac > mail application. Pretty slick. Slick indeed. But I have a different problem: I'm currently at 83% of my allotted gmail usage. Does anyone know of a similarly slick (or any other) way to bulk download and save the accumulated emails in gmail (or yahoo or hotmail or similar online email)? -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From k_graham at hotmail.com Fri Aug 10 02:08:29 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Fri Aug 10 02:08:43 2007 Subject: [PrintOwners] Computer Maintenance Log for Auto recommendations ? References: <647040.48253.qm@web38903.mail.mud.yahoo.com> Message-ID: I've done a bit of checking and would probably go with Automotive Wolf http://www.lonewolf-software.com/ , might even try using with the press. Odometer=sheetcount . Advantage is a Microsoft Access database or Rolling Stock http://www.sashasoft.com but actually was looking for a Spanish version of a Auto Maintenance Log for someone while here in Mexico neither of above seems to be available in Spanish. Alternatively I also downloaded Alpha 5 software which looks interesting but not worth the time if one can find something like the first one for $30 or $50.00. I also thought Microsoft works or Access used to have a automaintenance set of forms but haven't been able to find it. Thanks for any suggestions. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From John at mpcny.com Fri Aug 10 08:19:14 2007 From: John at mpcny.com (John Henry) Date: Fri Aug 10 08:19:29 2007 Subject: [PrintOwners] RE: Need input on Kimosetter 410 Platesetter In-Reply-To: <20070809214900.734D6A6EEA4@rb.enter.net> References: <20070809214900.734D6A6EEA4@rb.enter.net> Message-ID: <003401c7db48$aac899b0$0059cd10$@com> Crap-low end, hyped up, just old E-STAT in new wrapper. You will never get the results you will need for that type of run with them. Honest it is ok for jobs that do not require 133 line or better. The Tonal range is faked and poor to get better screens and the "toner s Of course if you're willing to accept work that is below Riso quality, buy it. Then again you can find good used poly CTP for $10 -15m or less. John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.11/944 - Release Date: 8/9/2007 2:44 PM From championprinting at yahoo.com Fri Aug 10 08:37:22 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Fri Aug 10 08:37:30 2007 Subject: [PrintOwners] FedEx Kinko's to Introduce Locations in McCormick Place Message-ID: <240500.84100.qm@web38915.mail.mud.yahoo.com> But will it be ready in time for Graph Expo? http://members.whattheythink.com/news/newslink.cfm?id=28300 Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com From cyndy at pioneerprintinginc.com Fri Aug 10 09:00:35 2007 From: cyndy at pioneerprintinginc.com (Cyndy Wendt) Date: Fri Aug 10 09:00:54 2007 Subject: [PrintOwners] Downloading/saving online email? In-Reply-To: <98f5b19a0708092251g4f89b35yb82391ceaff83780@mail.gmail.com> Message-ID: On 8/10/07 12:51 AM, "Michael Vogel" wrote: > Slick indeed. But I have a different problem: I'm currently at 83% of > my allotted gmail usage. Does anyone know of a similarly slick (or any > other) way to bulk download and save the accumulated emails in gmail > (or yahoo or hotmail or similar online email)? > Hi Michael, Do you use/have Outlook Express or some other email client? All of my gmail comes into Entourage (on the Mac) and none of it lives on the gmail server. There are instructions in gmail on how to do that and maybe if you set it up, it will pick up everything that's on the server. Just a thought from a wanna-be guru. Cyndy -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 From championprinting at yahoo.com Fri Aug 10 09:00:39 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Fri Aug 10 09:00:59 2007 Subject: [PrintOwners] RE: Need input on Kimosetter 410 Platesetter Message-ID: <477498.97016.qm@web38909.mail.mud.yahoo.com> I'm not one for crossing John Henry, but the results we get from our Kimosetter 340 are *far* superior to our Riso GR 3770. Yes, that's an old model, but I have some 4C Riso samples from a demo at MAILCOM and the output from the Kimosetter is still much better. We replaced an Itek 617S photo mechanical with the 340. About 1/4 the initial cost, plates stay open and no chemical disposal (or cleaning). The Kimo is strictly low end but does a very good job on basic 1 & 2 color "bread and butter" printing (newsletters, stationery, envelopes, cards, NCR). Definitely not intended for 4C process or critical fit spot color. Ask for a demo plate from the dealer or I will make you some (if you can use 19-3/8" length). I agree with John about the line screen. Works best set on 85. We judged the results, not the spec. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: John Henry To: printowners@printweb.org Sent: Friday, August 10, 2007 8:19:14 AM Subject: [PrintOwners] RE: Need input on Kimosetter 410 Platesetter ***** This is a PrintOwners List Message ***** Crap-low end, hyped up, just old E-STAT in new wrapper. You will never get the results you will need for that type of run with them. Honest it is ok for jobs that do not require 133 line or better. The Tonal range is faked and poor to get better screens and the "toner s Of course if you're willing to accept work that is below Riso quality, buy it. Then again you can find good used poly CTP for $10 -15m or less. John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax From noel.alford at gmail.com Fri Aug 10 09:18:46 2007 From: noel.alford at gmail.com (noel.alford@gmail.com) Date: Fri Aug 10 09:18:52 2007 Subject: [PrintOwners] Downloading/saving online email? In-Reply-To: References: <98f5b19a0708092251g4f89b35yb82391ceaff83780@mail.gmail.com> Message-ID: <82db7cdd0708100618m6a9fbbdi8b672521699e9f9c@mail.gmail.com> I use Thunderbird to POP the mail down, you can then save the mail. If you set up filters you can filter all the mail on download. I don't understand why you would pop all the mail all the time and not use the wonderful gmail interface. On 8/10/07, Cyndy Wendt wrote: > ***** This is a PrintOwners List Message ***** > > On 8/10/07 12:51 AM, "Michael Vogel" wrote: > > > Slick indeed. But I have a different problem: I'm currently at 83% of > > my allotted gmail usage. Does anyone know of a similarly slick (or any > > other) way to bulk download and save the accumulated emails in gmail > > (or yahoo or hotmail or similar online email)? > > > Hi Michael, > > Do you use/have Outlook Express or some other email client? All of my gmail > comes into Entourage (on the Mac) and none of it lives on the gmail server. > There are instructions in gmail on how to do that and maybe if you set it > up, it will pick up everything that's on the server. > > Just a thought from a wanna-be guru. > > Cyndy > -- > Cyndy Wendt > President > Pioneer Printing, Inc. > 3133 S. 7th., Suite D > Lincoln, Nebraska 68502 > cyndy@pioneerprintinginc.com > > 402.483.7575 > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Noel Alford The Document Imaging Group 401 East Capitol Street Suite 400 Jackson, MS 39201 601.948.1101 From cyndy at pioneerprintinginc.com Fri Aug 10 09:40:17 2007 From: cyndy at pioneerprintinginc.com (Cyndy Wendt) Date: Fri Aug 10 09:40:36 2007 Subject: [PrintOwners] Downloading/saving online email? In-Reply-To: <82db7cdd0708100618m6a9fbbdi8b672521699e9f9c@mail.gmail.com> Message-ID: On 8/10/07 8:18 AM, "noel.alford@gmail.com" wrote: > ***** This is a PrintOwners List Message ***** > > I use Thunderbird to POP the mail down, you can then save the mail. If > you set up filters you can filter all the mail on download. > > I don't understand why you would pop all the mail all the time and not > use the wonderful gmail interface. Noel, Gmail is not my primary email address and I've never been that fond of the web based interfaces for email. I use Entourage for all the business addresses and my personal stuff, so everything comes into one place. I save a lot of my email (need a PrintOwner's archive? I have over 30,000 saved), so the web is not the place for that. Cyndy -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 From cpurvine1 at cox.net Fri Aug 10 09:49:40 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Fri Aug 10 09:49:34 2007 Subject: [PrintOwners] Downloading/saving online email? In-Reply-To: <82db7cdd0708100618m6a9fbbdi8b672521699e9f9c@mail.gmail.com> References: <98f5b19a0708092251g4f89b35yb82391ceaff83780@mail.gmail.com> <82db7cdd0708100618m6a9fbbdi8b672521699e9f9c@mail.gmail.com> Message-ID: <004001c7db55$4c842420$0300a8c0@corapurvine> I Use Outlook and when emails come in, I have a file on my hard drive called "Tips" with different subject files on them. Example: I have files for fonts, copiers, novelty items, etc. Anything that I want to keep that pertains to these files, I save in them. Other things that come in that don't pertain to what I do, or plan on doing, I delete right then. I am getting better about this. Of course, I have over 10,000 files in this master file and sometimes when I have time, I go in and sorts by subject matter and start deleting things that are obsolete, but it keeps my email relatively clean. I still have lots of jokes that should have been deleted that are still on my hard drive Of course I get about 175 new emails each morning with most of them being blocked messages that I wish would just delete by themselves all though I have found a couple of messages from customers in my junk file that I am glad didn't just automatically delete Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From mikestevens at gutenblog.com Fri Aug 10 11:21:05 2007 From: mikestevens at gutenblog.com (Mike Stevens) Date: Fri Aug 10 11:21:13 2007 Subject: [PrintOwners] Free GRAPH EXPO Tickets... Last Call... Message-ID: <50120.192.168.1.71.1186759265.webmail@192.168.1.71> This year I'll have two booths at Graph Expo (Ink Inc. and WebsitesForPrinters.com). As a result, the trade show company provides us with some free tickets we can give away to whoever we choose. They are a $45.00 value. If you or any of your employees need them, let me know, OK? (You don't even need to visit our booth! HaHa!) Please contact Karla, my Managing Partner at Ink Inc. and she'll send you the free tickets (Karla@InkIncOnline.com) Note: I do plan on posting this offer on multiple lists. Kindest Regards, Mike Stevens 1-800-736-0688 MikeStevens@GutenBlog.com From armand at curryonline.com Fri Aug 10 11:33:35 2007 From: armand at curryonline.com (Armand Girard) Date: Fri Aug 10 11:34:27 2007 Subject: [PrintOwners] Downloading/saving online email? In-Reply-To: <98f5b19a0708092251g4f89b35yb82391ceaff83780@mail.gmail.com> Message-ID: <0MKp8S-1IJWVI1tQv-0000dl@mrelay.perfora.net> I, too, have a GMail account but you can use up your allotment fairly quickly. This is the reason why I recently decided to switch to Yahoo for my web based email account. Yahoo now has unlimited storage. I forward all my mail from my domain and also from GMail to the Yahoo account. But, being the pessimist I am well known for, I also keep a copy of all my emails on my local server. I simply don't trust web based services enough (yet). Armand Girard Curry Printing & Mailing 31 Mill St Auburn, ME 04210 email: armand@curryonline.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Michael Vogel Sent: Friday, August 10, 2007 1:51 AM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Downloading/saving online email? ***** This is a PrintOwners List Message ***** On 8/9/07, Brian Perkinson wrote: > > Take a look at Mailsteward: http://www.mailsteward.com/ > > It will automatically archive all of your mail directly from the mac > mail application. Pretty slick. Slick indeed. But I have a different problem: I'm currently at 83% of my allotted gmail usage. Does anyone know of a similarly slick (or any other) way to bulk download and save the accumulated emails in gmail (or yahoo or hotmail or similar online email)? -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From yaakov at sparkdirectny.com Fri Aug 10 12:17:30 2007 From: yaakov at sparkdirectny.com (Yaakov Reshef) Date: Fri Aug 10 12:17:48 2007 Subject: [PrintOwners] Major Issues with Konica- Minolta Message-ID: I have some unresolved issues with Konica - Minolta regarding our C-500 machine with a creo, and I wanted to share them with others on this list that might have similar problems. I don't think that the C-500 is a bad machine.and the Creo is a good RIP. however the machin's capabilities are much less than what we were led to believe when we bought the machine. It took me More than 6 months of calls, e mails, actual tests and a lot of wasted time to prove to them (and in the end they admitted it) that the machine is not capable of producing certain color files in an acceptable quality on card stock that is recommended by KM . For months, they claimed that I did not use the right stock, that the stock was old, that my file were no good... they even brought the old "stand by": Humidity in the air... They even claimed later that they produced my file on another C-500, and got great results,though they never even showed me the results despite my repeated requests. I demanded a test on my machine. A KM "big shot" came, with the top technician in NY, and worked for two and a half hours ,until they admitted that the machine "is not made" to handle files like these... All of this process took 6 months!!! When I tried to have them help solve the problem, the best offer they came up with , again, after long "negotiations" was: "we will sell you a new KM 6500, and will discount it especially for you" This was obviously not acceptable- we don't need one more machine... This is the "major story"- but there are others, that got me to conclude that (at least in the NY area) Konica- Minolta does not understand the needs of the pay per print market, and that the corporate structure that needs to be able to respond to our needs is uncapable,slow, and inefficient. I know that there are more owners that had similar and other issues, and I wonder if we can establish a group that will discuss how we can protect ourselves from these issues,and minimize our losses. If some of you are coming to NAQP in Chicago, Please e mail to me, and we can meet and discuss it face to face. If you are not coming to Chicago- E mail to me if you are interested. Regards Yaakov Reshef SPARK Direct * Kwik Kopy Printing Marketing * Printing * Solutions 7 East 37th Street-NYC-10016 Tel: 212-328-2001 Fax: 212-328-2007(new number) yaakov@Sparkdirectny.com www.sparkdirectny.com From peggiprice at hotmail.com Fri Aug 10 12:58:09 2007 From: peggiprice at hotmail.com (Peggi Price) Date: Fri Aug 10 12:59:00 2007 Subject: [PrintOwners] Handwriting fonts In-Reply-To: <52B7742D52CD154CBF618DB0E39C2D501A2946@mail1.datapalette.local> Message-ID: Have you tried www.myfonts.com? They usually have anything I need and you can search by style. Peggi Price Inkspot Press 4495 Main Street Manchester Center, VT 05255 and 736 Main Street Bennington, VT 05201 802-362-1140 >I tried checking the archives here without success. Does anyone know of >a website with beyond the ordinary handwriting fonts? I have already >checked fonts.com and a couple of others. > >Andrew LeWinter >Data Palette Information Services >32-00 Skillman Avenue >Long Island City, NY 11101 >(718) 433-1060 x115 >(718) 433-1074 Fax >alewinter@datapalette.com _________________________________________________________________ More photos, more messages, more storage—get 2GB with Windows Live Hotmail. http://imagine-windowslive.com/hotmail/?locale=en-us&ocid=TXT_TAGHM_migration_HM_mini_2G_0507 From slb at inkspot.net Fri Aug 10 00:11:03 2007 From: slb at inkspot.net (Steve Blatman) Date: Fri Aug 10 13:00:16 2007 Subject: [PrintOwners] anti virus and spyware-Geek approved In-Reply-To: Message-ID: <46BBAD17.27486.6A3C521@slb.inkspot.net> Larry, I'm sure AVG is a very good product. I'm sure your MIT Computer Science friend's recommendations are those of a well-informed user. I and a number of others here who do their own IT work have found a different solution. Should you decide to look into alternatives, consider NOD32 (from www.eset.com) for virus protection and Spysweeper (www.webroot.com) for spyware protection. They work well together, both are available as "enterprise" versions with administrator consoles that run on your server, and, so far, they haven't even missed a "first day" problem. And, if it matters, I, too, hold Bachelor's degrees (EE and Biology) from MIT. Steve > > I don't know computers, but I hire the best I can to take care of ours. > > Here's what I learned a month ago: > > AVG is the av and spyware software of choice says our IT guy, when I asked him for the 'price is no object' best protection. > > I asked my super geek MIT Computer Science degreed friend.....same answer from him, too. > > Checked with a third brainiac who owns and manages 67 websites on his own server along with his custom build computer company..... he uses the same thing. He gets over 1,000 spams a day and needs his machine locked down tight against hackers and viruses. > > Also learned that Norton anti virus was the main reason why our computers run so slow. One of my geek friends r/r his OS twice a year, but we obviously don't want to do that. > > Removed Norton, installed AVG. Faster PC's. Homework is done on this issue for us. > > http://www.grisoft.com/ > > Larry > Desert Pacific > Tucson, AZ > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > __________ NOD32 2445 (20070808) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > Steve Blatman Ink Spot Printing & Copy Center, Inc. 14 Church Road, Frazer, PA 19355 USA Tel: 610-647-0776 Fax: 610-647-4560 From stalprint at charter.net Fri Aug 10 13:01:22 2007 From: stalprint at charter.net (Mark Stallings) Date: Fri Aug 10 13:01:40 2007 Subject: [PrintOwners] Need: Made in USA generic hang tag Message-ID: <46BC99E2.5040601@charter.net> Need source on stock hang that says Made in USA. About 2" x 3" printed in blue & red ink with hole at top To be attached to fabric with the nylon tab. Qty 500 or 1,000 tags. Surely, some vendor has that as a stock item. (Hope they are not printed in China) -- Mark Stallings Stallings Printing 828-758-1126 stalprint@charter.net Lenoir, NC 28645 From mail at myprinter.biz Fri Aug 10 13:33:40 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Fri Aug 10 13:34:01 2007 Subject: [PrintOwners] Need: Made in USA generic hang tag In-Reply-To: <46BC99E2.5040601@charter.net> Message-ID: "Need source on stock hang that says Made in USA...(Hope they are not printed in China)" Mark - You made me picture "Made in China" in small printing on the back side of "Made in USA" tags. Thanks for the laugh. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Mark Stallings Sent: Friday, August 10, 2007 1:01 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Need: Made in USA generic hang tag ***** This is a PrintOwners List Message ***** Need source on stock hang that says Made in USA. About 2" x 3" printed in blue & red ink with hole at top To be attached to fabric with the nylon tab. Qty 500 or 1,000 tags. Surely, some vendor has that as a stock item. (Hope they are not printed in China) -- Mark Stallings Stallings Printing 828-758-1126 stalprint@charter.net Lenoir, NC 28645 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From ed at graphicprintersinc.com Fri Aug 10 14:54:02 2007 From: ed at graphicprintersinc.com (Ed Pierce) Date: Fri Aug 10 15:24:06 2007 Subject: [PrintOwners] Major Issues with Konica- Minolta In-Reply-To: Message-ID: <000c01c7db7f$d3262350$5a01a8c0@fileserver> What kind of file were you trying to print to the Konica? We send a lot of "robust & complicated" files to our KM 8050 and it hasn't choked up yet so I am wondering what type file will choke it down. Ed Pierce Graphic Print & Communication Meridian MS 601-485-7088 ed@graphicprintersinc.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Yaakov Reshef Sent: Friday, August 10, 2007 11:18 AM To: Discussion List for Printing Business Owners Only Cc: Larryhunt@aol.com Subject: [PrintOwners] Major Issues with Konica- Minolta ***** This is a PrintOwners List Message ***** I have some unresolved issues with Konica - Minolta regarding our C-500 machine with a creo, and I wanted to share them with others on this list that might have similar problems. I don't think that the C-500 is a bad machine.and the Creo is a good RIP. however the machin's capabilities are much less than what we were led to believe when we bought the machine. It took me More than 6 months of calls, e mails, actual tests and a lot of wasted time to prove to them (and in the end they admitted it) that the machine is not capable of producing certain color files in an acceptable quality on card stock that is recommended by KM . For months, they claimed that I did not use the right stock, that the stock was old, that my file were no good... they even brought the old "stand by": Humidity in the air... They even claimed later that they produced my file on another C-500, and got great results,though they never even showed me the results despite my repeated requests. I demanded a test on my machine. A KM "big shot" came, with the top technician in NY, and worked for two and a half hours ,until they admitted that the machine "is not made" to handle files like these... All of this process took 6 months!!! When I tried to have them help solve the problem, the best offer they came up with , again, after long "negotiations" was: "we will sell you a new KM 6500, and will discount it especially for you" This was obviously not acceptable- we don't need one more machine... This is the "major story"- but there are others, that got me to conclude that (at least in the NY area) Konica- Minolta does not understand the needs of the pay per print market, and that the corporate structure that needs to be able to respond to our needs is uncapable,slow, and inefficient. I know that there are more owners that had similar and other issues, and I wonder if we can establish a group that will discuss how we can protect ourselves from these issues,and minimize our losses. If some of you are coming to NAQP in Chicago, Please e mail to me, and we can meet and discuss it face to face. If you are not coming to Chicago- E mail to me if you are interested. Regards Yaakov Reshef SPARK Direct * Kwik Kopy Printing Marketing * Printing * Solutions 7 East 37th Street-NYC-10016 Tel: 212-328-2001 Fax: 212-328-2007(new number) yaakov@Sparkdirectny.com www.sparkdirectny.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2449 (20070810) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com From CurryDonald at stanleygroup.com Fri Aug 10 14:50:30 2007 From: CurryDonald at stanleygroup.com (Curry, Donald) Date: Fri Aug 10 15:37:46 2007 Subject: [PrintOwners] Screen issue Message-ID: Has any one had problem with screening back colors on your copier . We have a 5180 with a fiery H1 on it and when we screen back a PMS 655 it will come back yellow instead of a shade of blue . We are using a In design file. Thanks for your time Don Curry Manager Sycamore Printing 216 Sycamore Street, Suite Muscatine, Iowa 52761-3838 info@sycamoreink.com www.sycamoreink.com email; currydonaldcurry@stanleygroup.com From mv.sirspeedy at gmail.com Fri Aug 10 15:57:38 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Fri Aug 10 15:57:47 2007 Subject: [PrintOwners] Need: Made in USA generic hang tag In-Reply-To: References: <46BC99E2.5040601@charter.net> Message-ID: <98f5b19a0708101257h446d730cq2a74ae3eb6f9135b@mail.gmail.com> On 8/10/07, mail@myprinter.biz wrote: > > You made me picture "Made in China" in small printing on the back side of > "Made in USA" tags. Not so funny. I remember a local political candidate passing out American flags at our hometown 4th of July parade last year, that had little gold "Made in China" sttickers around the stick. Sickening. But it did help this particular political wannabe show his own true (insensitive) colors. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From yaakov at sparkdirectny.com Fri Aug 10 16:30:30 2007 From: yaakov at sparkdirectny.com (Yaakov Reshef) Date: Fri Aug 10 16:30:42 2007 Subject: [PrintOwners] Major Issues with Konica- Minolta Message-ID: The specific file that started it all was a double sided business Card on 10 point coated. It was an Indesign file we even did it on a 8.5x11 sheet (we did not have the 11x17 of this stock) It was robust and complicated, just heavy background solid coverage on one side- the other side was just blue type on the white. Yaakov Reshef SPARK Direct * Kwik Kopy Printing Marketing * Printing * Solutions 7 East 37th Street-NYC-10016 Tel: 212-328-2001 Fax: 212-328-2007(new number) yaakov@Sparkdirectny.com www.sparkdirectny.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Ed Pierce Sent: Friday, August 10, 2007 2:54 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Major Issues with Konica- Minolta ***** This is a PrintOwners List Message ***** What kind of file were you trying to print to the Konica? We send a lot of "robust & complicated" files to our KM 8050 and it hasn't choked up yet so I am wondering what type file will choke it down. Ed Pierce Graphic Print & Communication Meridian MS 601-485-7088 ed@graphicprintersinc.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Yaakov Reshef Sent: Friday, August 10, 2007 11:18 AM To: Discussion List for Printing Business Owners Only Cc: Larryhunt@aol.com Subject: [PrintOwners] Major Issues with Konica- Minolta ***** This is a PrintOwners List Message ***** I have some unresolved issues with Konica - Minolta regarding our C-500 machine with a creo, and I wanted to share them with others on this list that might have similar problems. I don't think that the C-500 is a bad machine.and the Creo is a good RIP. however the machin's capabilities are much less than what we were led to believe when we bought the machine. It took me More than 6 months of calls, e mails, actual tests and a lot of wasted time to prove to them (and in the end they admitted it) that the machine is not capable of producing certain color files in an acceptable quality on card stock that is recommended by KM . For months, they claimed that I did not use the right stock, that the stock was old, that my file were no good... they even brought the old "stand by": Humidity in the air... They even claimed later that they produced my file on another C-500, and got great results,though they never even showed me the results despite my repeated requests. I demanded a test on my machine. A KM "big shot" came, with the top technician in NY, and worked for two and a half hours ,until they admitted that the machine "is not made" to handle files like these... All of this process took 6 months!!! When I tried to have them help solve the problem, the best offer they came up with , again, after long "negotiations" was: "we will sell you a new KM 6500, and will discount it especially for you" This was obviously not acceptable- we don't need one more machine... This is the "major story"- but there are others, that got me to conclude that (at least in the NY area) Konica- Minolta does not understand the needs of the pay per print market, and that the corporate structure that needs to be able to respond to our needs is uncapable,slow, and inefficient. I know that there are more owners that had similar and other issues, and I wonder if we can establish a group that will discuss how we can protect ourselves from these issues,and minimize our losses. If some of you are coming to NAQP in Chicago, Please e mail to me, and we can meet and discuss it face to face. If you are not coming to Chicago- E mail to me if you are interested. Regards Yaakov Reshef SPARK Direct * Kwik Kopy Printing Marketing * Printing * Solutions 7 East 37th Street-NYC-10016 Tel: 212-328-2001 Fax: 212-328-2007(new number) yaakov@Sparkdirectny.com www.sparkdirectny.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners __________ NOD32 2449 (20070810) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From sos at olympus.net Fri Aug 10 16:39:27 2007 From: sos at olympus.net (Dan Huntingford) Date: Fri Aug 10 16:38:52 2007 Subject: [PrintOwners] Need: Made in USA generic hang tag References: <46BC99E2.5040601@charter.net> <98f5b19a0708101257h446d730cq2a74ae3eb6f9135b@mail.gmail.com> Message-ID: <085901c7db8e$8bad7c30$0300a8c0@DANIEL> >> You made me picture "Made in China" in small printing on the back side of >> "Made in USA" tags. > > > Not so funny. I remember a local political candidate passing out > American flags at our hometown 4th of July parade last year, that had > little gold "Made in China" sttickers around the stick. Sickening. But > it did help this particular political wannabe show his own true > (insensitive) colors. ==================== I knew a guy once, move up here from Texas. But before he left he toured the Stetson hat factory and bought himself a 10 gallon Texas hat as a remembrance. Later looking at it more closely he found the "Made in China" sticker. "But, but, I was at the factory!" he muttered over and over. "I was right there at the factory." Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From zapit at zapcolor.com Fri Aug 10 18:19:58 2007 From: zapit at zapcolor.com (Eugene Montanez) Date: Fri Aug 10 18:24:15 2007 Subject: [PrintOwners] Re: Major Issues with Konica- Minolta In-Reply-To: <20070810195749.49166A771D3@rb.enter.net> References: <20070810195749.49166A771D3@rb.enter.net> Message-ID: <70DF8F96-0B0F-4F8C-AFA3-5BEDDBE3BD97@zapcolor.com> Unfortunately we had pretty much the same situation, but it was while we had the machine for 3 months (on a 5 day trial) so we had them take it out. I do believe they are sincere in trying to enter our market, but there seems to be NO consistency in machine/service rep, period. It took 3 techs to get a calendar job out last year after we fought it for DAYS! They admitted to NO knowledge of the Creo, in our case, and replaced it with a Fiery, which also did not work, so there are issue out there, yours are not isolated by any means. I would have them replace your machine with a 6500, on a trial basis, and if it performs to give it to you for the cost difference. If it does not, stand your ground and ask for your money back, or the majority of it, period. If they are interested in our market, that will tell for sure. They need to accept fault and make a customer, rather than lose an industry. Good luck, Eugene On Aug 10, 2007, at 12:57 PM, printowners-request@printweb.org wrote: > > Message: 1 > Date: Fri, 10 Aug 2007 12:17:30 -0400 > From: "Yaakov Reshef" > Subject: [PrintOwners] Major Issues with Konica- Minolta > To: "Discussion List for Printing Business Owners Only" > > Cc: Larryhunt@aol.com > Message-ID: > > Content-Type: text/plain; charset="us-ascii" > > I have some unresolved issues with Konica - Minolta regarding our > C-500 > machine with a creo, and I wanted to share them with others on this > list > that might have similar problems. > I don't think that the C-500 is a bad machine.and the Creo is a good > RIP. > however the machin's capabilities are much less than what we were led > to believe when we bought the machine. > It took me More than 6 months of calls, e mails, actual tests and a > lot > of wasted time to prove to them (and in the end they admitted it) that > the machine is not capable of producing certain color files in an > acceptable quality on card stock that is recommended by KM . > For months, they claimed that I did not use the right stock, that the > stock was old, that my file were no good... they even brought the old > "stand by": Humidity in the air... > > They even claimed later that they produced my file on another > C-500, and > got great results,though they never even showed me the results despite > my repeated requests. Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com From championprinting at yahoo.com Fri Aug 10 20:07:46 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Fri Aug 10 20:07:59 2007 Subject: [PrintOwners] Re: Major Issues with Konica- Minolta Message-ID: <486681.16748.qm@web38903.mail.mud.yahoo.com> Eugene suggested: "I would have them replace your machine with a 6500, on a trial basis, and if it performs to give it to you for the cost difference." Eugene, how much would charge to set that up for me? That's the exact deal I attempted to negotiate with Chuck Slaughter. I'd be paying them $2000 or more per month in click charges rather than $250. Heck, that's less clicks than we were putting on our DOC12. This is why they will fail in the commercial printing market. An ABDick mentality. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Eugene Montanez To: printowners@printweb.org Sent: Friday, August 10, 2007 6:19:58 PM Subject: [PrintOwners] Re: Major Issues with Konica- Minolta ***** This is a PrintOwners List Message ***** Unfortunately we had pretty much the same situation, but it was while we had the machine for 3 months (on a 5 day trial) so we had them take it out. I do believe they are sincere in trying to enter our market, but there seems to be NO consistency in machine/service rep, period. It took 3 techs to get a calendar job out last year after we fought it for DAYS! They admitted to NO knowledge of the Creo, in our case, and replaced it with a Fiery, which also did not work, so there are issue out there, yours are not isolated by any means. I would have them replace your machine with a 6500, on a trial basis, and if it performs to give it to you for the cost difference. If it does not, stand your ground and ask for your money back, or the majority of it, period. If they are interested in our market, that will tell for sure. They need to accept fault and make a customer, rather than lose an industry. Good luck, Eugene On Aug 10, 2007, at 12:57 PM, printowners-request@printweb.org wrote: > > Message: 1 > Date: Fri, 10 Aug 2007 12:17:30 -0400 > From: "Yaakov Reshef" > Subject: [PrintOwners] Major Issues with Konica- Minolta > To: "Discussion List for Printing Business Owners Only" > > Cc: Larryhunt@aol.com > Message-ID: > > Content-Type: text/plain; charset="us-ascii" > > I have some unresolved issues with Konica - Minolta regarding our > C-500 > machine with a creo, and I wanted to share them with others on this > list > that might have similar problems. > I don't think that the C-500 is a bad machine.and the Creo is a good > RIP. > however the machin's capabilities are much less than what we were led > to believe when we bought the machine. > It took me More than 6 months of calls, e mails, actual tests and a > lot > of wasted time to prove to them (and in the end they admitted it) that > the machine is not capable of producing certain color files in an > acceptable quality on card stock that is recommended by KM . > For months, they claimed that I did not use the right stock, that the > stock was old, that my file were no good... they even brought the old > "stand by": Humidity in the air... > > They even claimed later that they produced my file on another > C-500, and > got great results,though they never even showed me the results despite > my repeated requests. Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From dominick at fmtc.com Fri Aug 10 20:33:33 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Fri Aug 10 20:33:50 2007 Subject: [PrintOwners] Color Copier Trick Message-ID: <46BD03DD.5070805@fmtc.com> All this talk about KM 500's and 6500's. Glad I rejected mine. I totally agree with the post that talked about service is a must, and knowledge of KM on printers needs. They are going to need a serious education. As for the color copier trick... We were under tight, oh man, we were under serious "can't do it" deadlines this week. Our 3220 has been running non-stop for 5 days now, 12 hour days. 3 sets of drums, 6 sets of toners, and still running. And all has been on 100# gloss text. We run Titan Plus Gloss, a great paper. Knowing there was no way to meet deadlines using the bypass on "gloss" setting - too slow - we tried all the other settings. Since we are running 11.5 x 17.5, the drawer would not work. Turns out - "color paper" setting runs fast and great on 100# gloss. You should try it. Speed is 30% faster thru the by-pass, and color is great. For the double sided stuff, we ran 11 x 17 thru the drawer on the same setting, no wrinkles, no bubbles, perfect! Would have been a lot faster on a 60 cpm machine, but we all use what we got! Have a great weekend! I'm smiling all the way to the bank today!!!!! Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! From dominick at fmtc.com Fri Aug 10 20:40:26 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Fri Aug 10 20:40:38 2007 Subject: [PrintOwners] Canon 5185 Samples in Message-ID: <46BD057A.10100@fmtc.com> Got samples yesterday from the Canon 5185, with the Fiery H1 rip. The gal ran the PDF's straight from the computer, no changes to the settings, no tweeks. They are very very good. The gradients are smooth, the browns are really a nice brown, and the reds are a true PMS 199. Looking forward to the quotes next week. They are offering to let our CLC1120 run with "free" clicks if we buy one. That would save about $400 per month if we kept up the use on it. Salesman says "I can get you 8 cents color and a penny black, 13 x 18 one click, would that work?" Well, that is less than I am paying on my 3220. I am listening... Again, have a great weekend, I am tired, but at least made a fantastic bank deposit today! Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! From jedwards at printzilla.net Sat Aug 11 11:04:59 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Sat Aug 11 11:08:02 2007 Subject: [PrintOwners] Need: Made in USA generic hang tag In-Reply-To: <085901c7db8e$8bad7c30$0300a8c0@DANIEL> References: <46BC99E2.5040601@charter.net> <98f5b19a0708101257h446d730cq2a74ae3eb6f9135b@mail.gmail.com> <085901c7db8e$8bad7c30$0300a8c0@DANIEL> Message-ID: <16F6F329-5A66-44E3-8C56-5F74274AAAC6@printzilla.net> On Aug 10, 2007, at 3:39 PM, Dan Huntingford wrote: > > > I knew a guy once, move up here from Texas. But before he left he > toured the Stetson hat factory and bought himself a 10 gallon Texas > hat as a remembrance. Later looking at it more closely he found > the "Made in China" sticker. "But, but, I was at the factory!" he > muttered over and over. "I was right there at the factory." If you looked closer it probably said "Made in Conroe", not China, right next to another tag that says "Hell no, it's not your hat!" China is east of here, over by Beaumont. I don't think there is a hat factory in China. Jack Edwards Oak Ridge North, Texas From owner at latsons.com Sat Aug 11 11:57:56 2007 From: owner at latsons.com (Dick Latson) Date: Sat Aug 11 11:58:20 2007 Subject: [PrintOwners] Protecting Vehicle Wrap Message-ID: <200708111558.l7BFw2FE053995@pro35.abac.com> Is there a substance / solution one can rub onto the vinyl used for vehicle wraps that would help retard fading or perhaps restore the colors? Our delivery vehicle is left at the business exposed to direct sunlight , and I see our investment slowing fading away. Thought about investing into a cloth cover to at least cover it when not in use (weekends and evenings) any thoughts or other experiences would be appreciated. -Dick Dick Latson Latson's Printing & Office Supply, Inc. 1105 Main Street / P.O. Box 701 Commerce, Texas 75428 (903) 886-2710 or Fax 886-7889 email: owner@latsons.com www.latsons.com From eatnsleepgolf at msn.com Sat Aug 11 12:17:41 2007 From: eatnsleepgolf at msn.com (larry) Date: Sat Aug 11 12:17:54 2007 Subject: [PrintOwners] KM 6500 Ikon CP650 Message-ID: We are trying out the CP650 with SP450 Fiery in our shop. (Ikon version of K/M 6500) We cannot make any color adjustments in the 'expert color' mode on the Fiery. We have tried all possible combinations....well more like 30 combinations, and no difference in color. The trainer tried the same thing on their floor model and the same thing, no change. It looks like we'll be waiting for a few weeks to get someone from California who may or may not know what the problem is. He didn't know the solution on a phone call, I don't have a clue why travelling to our town would suddenly cause him to become educated on this problem.... Right next to it we have our Doc 2045, and the slightest tweak on the EX2000 Fiery will change colors to our satisfaction. Next to that is a 3220, and the Fiery on that machine works just fine, also. Geeze, you would think a company would know their product before they sell it....although I stopped believing that the first year in business.... So, my question is: anyone else having a similar issue with their S450 Fiery???? Next: would those of us posting about bad equipment experiences please post the outcome of your solutions.....I expect our Fiery problem to be cleared up, and I'll let you know. I'd appreciate knowing if all the problems I've read over the years about 'this and that' have ever been solved. Because, on the upside, we printed a stunning job yesterday on the CP650 which I never thought it would be able to print....one that gave us fits on the Doc 2045 the previous year. A complete paint job on 12 X 18 100# cover stock, 2 spot colors exact match, no streaks, no washout areas on a run of 1,000 sheets....last one off looked like the first one off, so the Fiery is doing something right. TIA, Larry Tucson PS: I sued K/M Corporate 7 years ago. 6 months ago, the locals stopped by our business touting the K/M 6500. After all their sales vomit was cleaned up from my desk, I informed them of the lawsuit due to poor quality equipment, and asked if they have improved their copy/printers......... haven't seen them since. From zapit at zapcolor.com Sat Aug 11 12:29:33 2007 From: zapit at zapcolor.com (Eugene Montanez) Date: Sat Aug 11 12:33:48 2007 Subject: [PrintOwners] Re: Protecting Vehicle Wrap (Dick Latson) In-Reply-To: <20070811160003.10A73A7E21B@rb.enter.net> References: <20070811160003.10A73A7E21B@rb.enter.net> Message-ID: <2A6014A5-8031-4796-B01E-927F0C6C1544@zapcolor.com> The wrap should have been laminated and there should also be a 5 year warranty if done right. You didn't say how long ago it was done? Also who did it with what ink/material? Realistically it is probably a 3 year deal. If it is fading faster than that, you really need to talk to the vendor. That is one of the reasons we have stayed with paint, then they clear coat over it as well. Next week our new vehicle goes in to get "FLAMED OUT" by West Coast Customs, the fastest, looking Prius on the road, hopefully! On Aug 11, 2007, at 9:00 AM, printowners-request@printweb.org wrote: > Send PrintOwners mailing list submissions to > printowners@printweb.org > > To subscribe or unsubscribe via the World Wide Web, visit > http://rb.enter.net/mailman/listinfo/printowners > or, via email, send a message with subject or body 'help' to > printowners-request@printweb.org > > You can reach the person managing the list at > printowners-owner@printweb.org > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of PrintOwners digest..." > > > ***** This is a PrintOwners List Digest ***** > > Today's Topics: > > 1. Protecting Vehicle Wrap (Dick Latson) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Sat, 11 Aug 2007 10:57:56 -0500 > From: Dick Latson > Subject: [PrintOwners] Protecting Vehicle Wrap > To: "printowners@printweb.org" > Message-ID: <200708111558.l7BFw2FE053995@pro35.abac.com> > Content-Type: text/plain; charset="us-ascii"; format=flowed > > Is there a substance / solution one can rub onto the vinyl used for > vehicle wraps that would help retard fading or perhaps restore the > colors? > Our delivery vehicle is left at the business exposed to direct > sunlight , and I see our investment slowing fading away. > Thought about investing into a cloth cover to at least cover it when > not in use (weekends and evenings) any thoughts or other experiences > would be appreciated. > -Dick > > > Dick Latson > Latson's Printing & Office Supply, Inc. > 1105 Main Street / P.O. Box 701 > Commerce, Texas 75428 > (903) 886-2710 or Fax 886-7889 > email: owner@latsons.com > www.latsons.com > > > > ------------------------------ > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > End of PrintOwners Digest, Vol 24, Issue 53 > ******************************************* > Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com From dcarlile at printfresno.com Sat Aug 11 14:47:52 2007 From: dcarlile at printfresno.com (Doug Carlile) Date: Sat Aug 11 14:48:02 2007 Subject: [PrintOwners] KM 6500 Ikon CP650 In-Reply-To: References: Message-ID: <20070811184800.519B5A7F476@rb.enter.net> We just acquired the Ikon 650. In our testing, the Firey Rip showed similar problems. We upgraded to the Creo Rip and are having pretty good results. We have had the unit about 30 days. Our experience is that the technicians are not used to the print for pay environment and have a tendency to think that almost right is good enough. I will also say that they are now recognizing that our demands for accuracy and repeatability are more than they have been used to and are raising their level of performance. Basically, they are hardware people and the problems occur in the software. When things are right, the quality is excellent and the production is fantastic. Doug Carlile Professional Print & Mail, Inc. 2818 E. Hamilton Ave. Fresno, CA 93721 800/654-7468 559/237-7468 fax: 559/237-4929 email: dcarlile@printfresno.com From championprinting at yahoo.com Sat Aug 11 15:44:35 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Sat Aug 11 15:44:42 2007 Subject: [PrintOwners] KM 6500 Ikon CP650 Message-ID: <712177.46788.qm@web38907.mail.mud.yahoo.com> Do you think the overall quality of the CP650 is better than the KM6500? If so, why? Our experience with KMBS and Fiery has been poor. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: larry To: Printowners Sent: Saturday, August 11, 2007 12:17:41 PM Subject: [PrintOwners] KM 6500 Ikon CP650 ***** This is a PrintOwners List Message ***** We are trying out the CP650 with SP450 Fiery in our shop. (Ikon version of K/M 6500) We cannot make any color adjustments in the 'expert color' mode on the Fiery. We have tried all possible combinations....well more like 30 combinations, and no difference in color. The trainer tried the same thing on their floor model and the same thing, no change. It looks like we'll be waiting for a few weeks to get someone from California who may or may not know what the problem is. He didn't know the solution on a phone call, I don't have a clue why travelling to our town would suddenly cause him to become educated on this problem.... Right next to it we have our Doc 2045, and the slightest tweak on the EX2000 Fiery will change colors to our satisfaction. Next to that is a 3220, and the Fiery on that machine works just fine, also. Geeze, you would think a company would know their product before they sell it....although I stopped believing that the first year in business.... So, my question is: anyone else having a similar issue with their S450 Fiery???? Next: would those of us posting about bad equipment experiences please post the outcome of your solutions.....I expect our Fiery problem to be cleared up, and I'll let you know. I'd appreciate knowing if all the problems I've read over the years about 'this and that' have ever been solved. Because, on the upside, we printed a stunning job yesterday on the CP650 which I never thought it would be able to print....one that gave us fits on the Doc 2045 the previous year. A complete paint job on 12 X 18 100# cover stock, 2 spot colors exact match, no streaks, no washout areas on a run of 1,000 sheets....last one off looked like the first one off, so the Fiery is doing something right. TIA, Larry Tucson PS: I sued K/M Corporate 7 years ago. 6 months ago, the locals stopped by our business touting the K/M 6500. After all their sales vomit was cleaned up from my desk, I informed them of the lawsuit due to poor quality equipment, and asked if they have improved their copy/printers......... haven't seen them since. From robin at protypeonline.com Sun Aug 12 11:15:23 2007 From: robin at protypeonline.com (Robin Niewold) Date: Sun Aug 12 11:15:11 2007 Subject: [PrintOwners] Canon 5185 Samples in Message-ID: <156292F3-3F63-4A7C-B476-8F19C67D0ECB@protypeonline.com> Salesman says "I can get you 8 cents color and a penny black, 13 x 18 one click, would that work?" Joe....it would certainly work for the salesman!!!! Especially if you are running volume! He would be in front of you on the way to the bank!!! I've got the Ikon CPP 650 with .0475/color all sizes and like .002 on black only ...or something like this. I would think you could at least get .06 on color and half of that on black only. But that's just me -- HOWEVER...free clicks on the 1120? that is worth something. AND, can't agree with you more about using what you've got -- another reason you are making the big bucks!!!! :) robin Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From eatnsleepgolf at msn.com Sun Aug 12 13:05:35 2007 From: eatnsleepgolf at msn.com (larry) Date: Sun Aug 12 13:05:43 2007 Subject: [PrintOwners] 650 and 6500 Message-ID: I don't have a clue......it's the service department I'm buying, and Ikon's is better here. >>>>>>Do you think the overall quality of the CP650 is better than the KM6500? If so, why? Our experience with KMBS and Fiery has been poor. Ted Gelletly Champion Printing 5401 New Expansion Drive<<<<<<<<<<< From championprinting at yahoo.com Sun Aug 12 17:36:17 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Sun Aug 12 17:36:41 2007 Subject: [PrintOwners] 650 and 6500 Message-ID: <790250.95818.qm@web38904.mail.mud.yahoo.com> I thought so. I'm a bit wary of Ikon locally but if I were looking today, I might give them a shot even though many on the list have expressed dissatisfaction with them in the past. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: larry To: Printowners Sent: Sunday, August 12, 2007 1:05:35 PM Subject: [PrintOwners] 650 and 6500 ***** This is a PrintOwners List Message ***** I don't have a clue......it's the service department I'm buying, and Ikon's is better here. >>>>>>Do you think the overall quality of the CP650 is better than the KM6500? If so, why? Our experience with KMBS and Fiery has been poor. Ted Gelletly Champion Printing 5401 New Expansion Drive<<<<<<<<<<< From zapit at zapcolor.com Sun Aug 12 20:02:52 2007 From: zapit at zapcolor.com (Eugene Montanez) Date: Sun Aug 12 20:07:11 2007 Subject: [PrintOwners] Re: KM 6500 Ikon CP650 In-Reply-To: <20070812160003.6E2DFA85BA8@rb.enter.net> References: <20070812160003.6E2DFA85BA8@rb.enter.net> Message-ID: Larry, You have seen some of the recent disappointing results of quality/ customer service with the machines and company. I am glad it seems you are on demo, but also ask them about credits for bad copies, we were told they would reluctantly give is credit, ONCE. I know most of us love to hate X, but they gave us trade in credit on our demo C500 when we had it removed, without buying the C500. Unless you can get Konica to keep your money in an escrow account that you can get a refund at any time in the future if you are unhappy, I see no win in this. As far as Creo, we went with that since Scott spoke so highly of it, only having to wait over a month for it to show up, then their service techs saying they were unfamiliar with Creo, so they replaced it with a, FIERY! The rips worked well, I feel it was the copier at fault, or service techs??? Run, don't walk while you can, unless Konica believes so much in their machines to guarantee satisfaction, put them to the test and report back! On Aug 12, 2007, at 9:00 AM, printowners-request@printweb.org wrote: > > Date: Sat, 11 Aug 2007 09:17:41 -0700 > From: "larry" > Subject: [PrintOwners] KM 6500 Ikon CP650 > To: "Printowners" > Message-ID: > Content-Type: text/plain; charset="iso-8859-1" > > We are trying out the CP650 with SP450 Fiery in our shop. (Ikon > version of K/M 6500) > > We cannot make any color adjustments in the 'expert color' mode on > the Fiery. We have tried all possible combinations....well more > like 30 combinations, and no difference in color. The trainer > tried the same thing on their floor model and the same thing, no > change. > > It looks like we'll be waiting for a few weeks to get someone from > California who may or may not know what the problem is. He didn't > know the solution on a phone call, I don't have a clue why > travelling to our town would suddenly cause him to become educated > on this problem.... > > Right next to it we have our Doc 2045, and the slightest tweak on > the EX2000 Fiery will change colors to our satisfaction. > > Next to that is a 3220, and the Fiery on that machine works just > fine, also. > > Geeze, you would think a company would know their product before > they sell it....although I stopped believing that the first year in > business.... > > So, my question is: anyone else having a similar issue with their > S450 Fiery???? > > > Next: would those of us posting about bad equipment experiences > please post the outcome of your solutions.....I expect our Fiery > problem to be cleared up, and I'll let you know. > > I'd appreciate knowing if all the problems I've read over the years > about 'this and that' have ever been solved. > > Because, on the upside, we printed a stunning job yesterday on the > CP650 which I never thought it would be able to print....one that > gave us fits on the Doc 2045 the previous year. > > A complete paint job on 12 X 18 100# cover stock, 2 spot colors > exact match, no streaks, no washout areas on a run of 1,000 > sheets....last one off looked like the first one off, so the Fiery > is doing something right. > > > TIA, > Larry > Tucson Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com From char at themasterspress.com Sun Aug 12 22:21:38 2007 From: char at themasterspress.com (Charlene Sims) Date: Sun Aug 12 22:21:51 2007 Subject: [PrintOwners] KM 6500 Ikon CP650 In-Reply-To: <712177.46788.qm@web38907.mail.mud.yahoo.com> Message-ID: Ted it is basically the same machine. Different labels. Different service from different people. Maybe same Fiery and Creo with a different model # ch On 8/11/07 2:44 PM, "Ted Gelletly" wrote: > ***** This is a PrintOwners List Message ***** > > Do you think the overall quality of the CP650 is better than the KM6500? If > so, why? Our experience with KMBS and Fiery has been poor. > > Ted Gelletly > Champion Printing > 5401 New Expansion Drive > Eldersburg MD 21784 > 410-795-6464 ext.4 Fax 410-795-6488 > ted@championprintingonline.com > > > ----- Original Message ---- > From: larry > To: Printowners > Sent: Saturday, August 11, 2007 12:17:41 PM > Subject: [PrintOwners] KM 6500 Ikon CP650 > > > ***** This is a PrintOwners List Message ***** > > We are trying out the CP650 with SP450 Fiery in our shop. (Ikon version of K/M > 6500) > > We cannot make any color adjustments in the 'expert color' mode on the Fiery. > We have tried all possible combinations....well more like 30 combinations, and > no difference in color. The trainer tried the same thing on their floor model > and the same thing, no change. > > It looks like we'll be waiting for a few weeks to get someone from California > who may or may not know what the problem is. He didn't know the solution on a > phone call, I don't have a clue why travelling to our town would suddenly > cause him to become educated on this problem.... > > Right next to it we have our Doc 2045, and the slightest tweak on the EX2000 > Fiery will change colors to our satisfaction. > > Next to that is a 3220, and the Fiery on that machine works just fine, also. > > Geeze, you would think a company would know their product before they sell > it....although I stopped believing that the first year in business.... > > So, my question is: anyone else having a similar issue with their S450 > Fiery???? > > > Next: would those of us posting about bad equipment experiences please post > the outcome of your solutions.....I expect our Fiery problem to be cleared up, > and I'll let you know. > > I'd appreciate knowing if all the problems I've read over the years about > 'this and that' have ever been solved. > > Because, on the upside, we printed a stunning job yesterday on the CP650 which > I never thought it would be able to print....one that gave us fits on the Doc > 2045 the previous year. > > A complete paint job on 12 X 18 100# cover stock, 2 spot colors exact match, > no streaks, no washout areas on a run of 1,000 sheets....last one off looked > like the first one off, so the Fiery is doing something right. > > > TIA, > Larry > Tucson > > PS: I sued K/M Corporate 7 years ago. 6 months ago, the locals stopped by > our business touting the K/M 6500. After all their sales vomit was cleaned up > from my desk, I informed them of the lawsuit due to poor quality equipment, > and asked if they have improved their copy/printers......... haven't seen them > since. > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > Charlene Sims The Master?s Press, Inc. 14550 Midway Road Dallas, Tx 75244 972-387-0046 Fax 972-404-0317 Char@themasterspress.com From Harry at VarsityGraphics.com.au Sun Aug 12 22:43:19 2007 From: Harry at VarsityGraphics.com.au (Harry Brelsford) Date: Sun Aug 12 22:43:37 2007 Subject: [PrintOwners] Canon 5185 Samples in In-Reply-To: <46BD057A.10100@fmtc.com> References: <46BD057A.10100@fmtc.com> Message-ID: Joe, Still expect some color variance throughout the run - as well as over life of the drums. If you are making money with a 3220 you will make money with a 5180 but still not an industrial strength machine. But they don't always seem to work too well either. >Got samples yesterday from the Canon 5185, with the Fiery H1 rip. > >The gal ran the PDF's straight from the computer, no changes to the >settings, no tweeks. They are very very good. > >The gradients are smooth, the browns are really a nice brown, and >the reds are a true PMS 199. -- Harry Brelsford Varsity Graphics Shop 2 - 195 Varsity Parade Varsity Lakes QLD 4227 Australia Ph: 61 7 5575 9417 Fax: 61 7 5575 8091 Harry@VarsityGraphics.com.au From bnjbriggs at juno.com Mon Aug 13 09:37:43 2007 From: bnjbriggs at juno.com (bnjbriggs@juno.com) Date: Mon Aug 13 09:40:23 2007 Subject: [PrintOwners] Editing a PDF Message-ID: <20070813.093743.24362.0@webmail04.lax.untd.com> Is there a way to edit/change a PDF? I have a repeat booklet that I do this time every year, and the time frame is short and the designer that usually does it, tends to get pookey. I'd rather do it myself and get the changes done quicker, but am not able to. I would like it an an eidtable/changeable format (Word?). Bob Briggs Evangel Printers, Bucksport, Maine ________________________________________________________________________ Send your friends personalized video messages! Sign up for a FREE Juno account and start sending Video Mail today! http://track.juno.com/s/lc?u=http://account.juno.com/s/cart?action=addToCart%26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video%26refcd=JUEML0707VDO From craig at newhavenprint.com Mon Aug 13 09:43:34 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Mon Aug 13 09:43:13 2007 Subject: [PrintOwners] Light Fast inks? In-Reply-To: <240500.84100.qm@web38915.mail.mud.yahoo.com> Message-ID: <20070813134311.E2C50A8C558@rb.enter.net> I have a customer that prints catalogs and P.O.P. stuff for paint departments in large home improvement chains. They're having trouble with their printing fading (we're not doing these particular jobs because of the huge quantity and large size). They asked me if there are any "colorfast" inks that would hold up longer. Of course, I have no idea what the lighting conditions are in the stores where their pieces are fading, or what inks their printers are using. I know digital would work as far as colorfastness, but again, one of the pieces is 36" long, so forget that. And, I know there are more colorfast inks such as the 032 and 072, but are there similar products for process inks? Thanks, Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com From tufelkinder at gmail.com Mon Aug 13 09:51:47 2007 From: tufelkinder at gmail.com (Walt) Date: Mon Aug 13 09:52:04 2007 Subject: [PrintOwners] Light Fast inks? In-Reply-To: <20070813134311.E2C50A8C558@rb.enter.net> References: <240500.84100.qm@web38915.mail.mud.yahoo.com> <20070813134311.E2C50A8C558@rb.enter.net> Message-ID: <84f70d5e0708130651y5745e2bdi101ad2b2bbed4e85@mail.gmail.com> Wouldn't digital include wide-format printers? The Epson Ultrachrome K3 inks are supposed to have superb lightfastness ratings... (Their 7800/9800 series printers.) Walt Mercersburg Printing Mercersburg, PA 800-955-3902 http://mercersburg.net tufelkinder@gmail.com -~ I find in fact that he is happiest of whom the world says least, good or bad. -- Thomas Jefferson From swiftyprinting at mac.com Mon Aug 13 09:56:18 2007 From: swiftyprinting at mac.com (Chuck) Date: Mon Aug 13 09:56:36 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <20070813.093743.24362.0@webmail04.lax.untd.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> Message-ID: <1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> On Aug 13, 2007, at 9:37 AM, bnjbriggs@juno.com wrote: > Is there a way to edit/change a PDF? I have a repeat booklet that I > do this time every year, and the time frame is short and the > designer that usually does it, tends to get pookey. I'd rather do > it myself and get the changes done quicker, but am not able to. I > would like it an an eidtable/changeable format (Word?). The answer is yes to al of the above. With PitStop you can do all kinds of changes, almost is if you were working in InDesign. If you have the full version of Acrobat you can save it as RTF and then bring it into Word, but you will have to a lot of re-formatting. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From prtquick at eos.net Mon Aug 13 10:36:04 2007 From: prtquick at eos.net (Scott Finke) Date: Mon Aug 13 10:10:12 2007 Subject: [PrintOwners] cursor hesitation on a mac In-Reply-To: <20070813.093743.24362.0@webmail04.lax.untd.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> Message-ID: I am having a snag on my home MAC. The mouse (cursor) is freezing and hesitating on the screen. We are running 10.4 or .4 on a Mac Mini. Is this a software problem? It went away for a while the last time we upgraded. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing From jedwards at printzilla.net Mon Aug 13 10:22:58 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Mon Aug 13 10:26:14 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> Message-ID: On Aug 13, 2007, at 8:56 AM, Chuck wrote: > ***** This is a PrintOwners List Message ***** > > > On Aug 13, 2007, at 9:37 AM, bnjbriggs@juno.com wrote: > >> Is there a way to edit/change a PDF? I have a repeat booklet that >> I do this time every year, and the time frame is short and the >> designer that usually does it, tends to get pookey. I'd rather do >> it myself and get the changes done quicker, but am not able to. I >> would like it an an eidtable/changeable format (Word?). > > The answer is yes to al of the above. > > With PitStop you can do all kinds of changes, almost is if you were > working in InDesign. I don't think I have THAT version of Pitstop. To make things easier, it's probably done in Photoshop and flattened, or scanned to pdf on a copy machine. Jack Edwards Oak Ridge North, Texas From cpurvine1 at cox.net Mon Aug 13 10:42:34 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Mon Aug 13 10:42:47 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: References: <20070813.093743.24362.0@webmail04.lax.untd.com><1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> Message-ID: <004801c7ddb8$301286f0$0300a8c0@corapurvine> I've made some changes to PDFs with the new version of Corel. You can download a free trial and see if that will work for you also. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From swiftyprinting at mac.com Mon Aug 13 10:43:20 2007 From: swiftyprinting at mac.com (Chuck) Date: Mon Aug 13 10:43:34 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: References: <20070813.093743.24362.0@webmail04.lax.untd.com> <1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> Message-ID: <2918C381-69D2-44CF-B184-0A9EDD55E712@mac.com> On Aug 13, 2007, at 10:22 AM, Jack Edwards wrote: > I don't think I have THAT version of Pitstop. To make things > easier, it's probably done in Photoshop and flattened, or scanned > to pdf on a copy machine. If it is a scan, then you can use the full version of Acrobat to OCR and then save as RTF. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From ron at printingconcepts.com Mon Aug 13 11:18:07 2007 From: ron at printingconcepts.com (Ron Taggart) Date: Mon Aug 13 11:12:13 2007 Subject: [PrintOwners] KM c6500 & Creo Rip Message-ID: After nearly a month after our installation we have concluded the local KM dealer's techs are pretty much shooting in the dark. So far, I believe this machine can produce good quality. We have put a number of jobs on this and they have all turned out pretty well color wise. But already, the Creo RIP is having problems with InDesign files (that we created)when we go from a PDF of the file and not the native file. It is having difficulty with the transparency feature (type that overlays a transparency gets seriously distorted). KM is saying they haven't seen this problem but since this is such a normal function of InDesign we find that hard to believe. The folder, which seems pretty neat, on all fold settings was off by about a 1/4". I deduced that it probably was some type of electronic zeroing setting was not correct, but the tech said "the knives must be out of adjustment". Having seen a drawing of how the folder works, I knew there are no knives is this folder. The tech wanted to go and make a manual (electronic) adjustment to all the six types of folds. I objected to this pointing out that we would be starting out with all adjustments at the far negative reach of range of adjustment before we even started. Then he found that the folder hadn't been reset with the new box they had brought in, problem solved. KM is telling us that our 30 day trial started on the 16th when they brought in the new box, we are arguing that the trial started when the new box was up and running. We had another dealer take this InDesign file and run it on a KM PR6500 Graphics RIP, and it seemed to handle the file pretty well, although some of the type is more pixelated than what was run on the CREO with native files. The KM dealer has never even mentioned that this RIP exists, we have only heard about the Fiery. We have been told that the CREO runs Variable Data jobs better than the Fiery, but so far we don't have much confidence in it. Because we are in mailing, we see Variable Data as an application (although not necessarily the major ap) but I don't know what to think about the CREO if it can't handle a simple InDesign job. What do you think? Recipients of this E-mail should note that the quotations that appear below should not be construed as a personal message, nor are they in any manner a statement regarding the recipient's character, and are meant for the general edification of this writer's friends and correspondents. "To each there comes in their lifetime a special moment when they are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to them and fitted to their talents. What a tragedy if that moment finds them unprepared or unqualified for that which could have been their finest hour." --Winston Churchill "When a nation has allowed itself to fall under a tyrannical regime, it cannot be absolved from the faults due to the guilt of the regime." --Winston Churchill Ron Taggart, President PRINTING CONCEPTS, INC. 4246 Hudson Drive Stow, Ohio 44224 330-572-8200 fax. 330-572-8201 www.printingconcepts.com ron@printingconcepts.com From jedwards at printzilla.net Mon Aug 13 11:13:13 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Mon Aug 13 11:16:39 2007 Subject: [PrintOwners] cursor hesitation on a mac In-Reply-To: References: <20070813.093743.24362.0@webmail04.lax.untd.com> Message-ID: On Aug 13, 2007, at 9:36 AM, Scott Finke wrote: > ***** This is a PrintOwners List Message ***** > > I am having a snag on my home MAC. The mouse (cursor) is freezing > and hesitating on the screen. We are running 10.4 or .4 on a Mac > Mini. Is this a software problem? It went away for a while the last > time we upgraded. > Could be software or hardware. First thing I would do is turn him over and wash his feet. Then I'd plug it into a different port and/or try another mouse. Jack Edwards Oak Ridge North, Texas From yaakov at sparkdirectny.com Mon Aug 13 11:31:36 2007 From: yaakov at sparkdirectny.com (Yaakov Reshef) Date: Mon Aug 13 11:31:45 2007 Subject: [PrintOwners] Re: Major Issues with Konica- Minolta Message-ID: Eugene, Thanks. I am not planning to give up.I bought the machine, I was told it can do certain things, it does not it is their responsibility, and they have to solve it!!! Yaakov Reshef SPARK Direct * Kwik Kopy Printing Marketing * Printing * Solutions 7 East 37th Street-NYC-10016 Tel: 212-328-2001 Fax: 212-328-2007(new number) yaakov@Sparkdirectny.com www.sparkdirectny.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Eugene Montanez Sent: Friday, August 10, 2007 6:20 PM To: printowners@printweb.org Subject: [PrintOwners] Re: Major Issues with Konica- Minolta ***** This is a PrintOwners List Message ***** Unfortunately we had pretty much the same situation, but it was while we had the machine for 3 months (on a 5 day trial) so we had them take it out. I do believe they are sincere in trying to enter our market, but there seems to be NO consistency in machine/service rep, period. It took 3 techs to get a calendar job out last year after we fought it for DAYS! They admitted to NO knowledge of the Creo, in our case, and replaced it with a Fiery, which also did not work, so there are issue out there, yours are not isolated by any means. I would have them replace your machine with a 6500, on a trial basis, and if it performs to give it to you for the cost difference. If it does not, stand your ground and ask for your money back, or the majority of it, period. If they are interested in our market, that will tell for sure. They need to accept fault and make a customer, rather than lose an industry. Good luck, Eugene On Aug 10, 2007, at 12:57 PM, printowners-request@printweb.org wrote: > > Message: 1 > Date: Fri, 10 Aug 2007 12:17:30 -0400 > From: "Yaakov Reshef" > Subject: [PrintOwners] Major Issues with Konica- Minolta > To: "Discussion List for Printing Business Owners Only" > > Cc: Larryhunt@aol.com > Message-ID: > > Content-Type: text/plain; charset="us-ascii" > > I have some unresolved issues with Konica - Minolta regarding our > C-500 > machine with a creo, and I wanted to share them with others on this > list > that might have similar problems. > I don't think that the C-500 is a bad machine.and the Creo is a good > RIP. > however the machin's capabilities are much less than what we were led > to believe when we bought the machine. > It took me More than 6 months of calls, e mails, actual tests and a > lot > of wasted time to prove to them (and in the end they admitted it) that > the machine is not capable of producing certain color files in an > acceptable quality on card stock that is recommended by KM . > For months, they claimed that I did not use the right stock, that the > stock was old, that my file were no good... they even brought the old > "stand by": Humidity in the air... > > They even claimed later that they produced my file on another > C-500, and > got great results,though they never even showed me the results despite > my repeated requests. Eugene Montanez ZAP Printing & Graphics 127 Radio Rd Corona, CA 92879 951-734-8181 Zapit@zapcolor.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From owner at latsons.com Mon Aug 13 11:31:21 2007 From: owner at latsons.com (Dick Latson) Date: Mon Aug 13 11:32:00 2007 Subject: [PrintOwners] Re: Protecting Vehicle Wrap (Dick Latson) In-Reply-To: <2A6014A5-8031-4796-B01E-927F0C6C1544@zapcolor.com> References: <20070811160003.10A73A7E21B@rb.enter.net> <2A6014A5-8031-4796-B01E-927F0C6C1544@zapcolor.com> Message-ID: <200708131531.l7DFVT3L028200@pro35.abac.com> Thank you Eugene, I will take this up with our vendor. The wrap is 16 months old. I know I paid for the latest and best material but going back to my records these were not specified. Thank you for your response, and please post a picture of your Prius when completed. -Dick At 11:29 AM 8/11/2007, you wrote: >***** This is a PrintOwners List Message ***** > >The wrap should have been laminated and there should also be a 5 year >warranty if done right. >You didn't say how long ago it was done? >Also who did it with what ink/material? > >Realistically it is probably a 3 year deal. > >If it is fading faster than that, you really need to talk to the vendor. Dick Latson Latson's Printing & Office Supply, Inc. 1105 Main Street / P.O. Box 701 Commerce, Texas 75428 (903) 886-2710 or Fax 886-7889 email: owner@latsons.com www.latsons.com From jedwards at printzilla.net Mon Aug 13 11:30:08 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Mon Aug 13 11:33:29 2007 Subject: [PrintOwners] KM c6500 & Creo Rip In-Reply-To: References: Message-ID: <10B355D5-1DD1-495F-8DAF-A2AA0420F0EA@printzilla.net> On Aug 13, 2007, at 10:18 AM, Ron Taggart wrote: > > But already, the Creo RIP is having problems with InDesign files > (that we > created)when we go from a PDF of the file and not the native file. > It is > having difficulty with the transparency feature (type that overlays a > transparency gets seriously distorted). KM is saying they haven't > seen this > problem but since this is such a normal function of InDesign we > find that > hard to believe. Two things you can try here: 1. Somewhere in Acrobat you can flatten the pdf. I found it last week. It worked for an Illustrator pdf that I had to rig for bleeds. 2. Print from Acrobat to Creo instead of using a hot folder. In the print dialog box under "advanced" is a choice to "print as image". The guy from India told me this trick over the phone. Our Creo has a tendency to process these transparency issues as "massive postscript errors". Both of these have solved pdf/Creo issues for me. These same pdf files, however, will fly through the Heidelberg Meta RIP without a glitch. Jack Edwards Oak Ridge North, Texas From k_graham at hotmail.com Mon Aug 13 11:49:21 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Mon Aug 13 11:49:46 2007 Subject: [PrintOwners] Editing a PDF References: <20070813.093743.24362.0@webmail04.lax.untd.com><1ED7C5FB-782C-458B-BE25-137F79B37413@mac.com> <2918C381-69D2-44CF-B184-0A9EDD55E712@mac.com> Message-ID: >> >> I don't think I have THAT version of Pitstop. To make things easier, >> it's probably done in Photoshop and flattened, or scanned to pdf on a >> copy machine. > If it is a scan, then you can use the full version of Acrobat to OCR and > then save as RTF. > You could also download a full functioning professional trial version of Abbyy Fine Reader 8 at www.abbyyusa.com which will convert to word, it would be interesting to see which has the better conversion capability, probably depends upon who Adobe licenced OCR technology from. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From cyndy at pioneerprintinginc.com Mon Aug 13 12:15:01 2007 From: cyndy at pioneerprintinginc.com (Cyndy Wendt) Date: Mon Aug 13 12:15:19 2007 Subject: [PrintOwners] Adobe Serial # Message-ID: I am hoping one of you Mac gurus will be able to help me. I need to re-install Acrobat 7 onto my iMac from Adobe CS. My CS2 copy is an upgrade, of course, and is looking for PhotoShop CS to upgrade. My disk case has disappeared and I can't find the serial #. The info screen leaves out the last 4 digits of the number when I launch Acrobat 6 or PhotoShop CS. Is the serial number hidden somewhere in the program or do I need to call Adobe? We are ASN members. Thanks much. -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 From kellycrom at gmail.com Mon Aug 13 12:23:39 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Mon Aug 13 12:22:59 2007 Subject: [PrintOwners] Adobe Serial # In-Reply-To: References: Message-ID: <002501c7ddc6$4f40ac10$6d01a8c0@KELLY> If you registered your older version of Photoshop CS, Adobe should have record of it and your old serial#. Contact them. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Cyndy Wendt > Sent: Monday, August 13, 2007 11:15 AM > To: PrintOwners List > Subject: [PrintOwners] Adobe Serial # > > ***** This is a PrintOwners List Message ***** > > I am hoping one of you Mac gurus will be able to help me. I need to > re-install Acrobat 7 onto my iMac from Adobe CS. My CS2 copy > is an upgrade, > of course, and is looking for PhotoShop CS to upgrade. My > disk case has > disappeared and I can't find the serial #. The info screen > leaves out the > last 4 digits of the number when I launch Acrobat 6 or > PhotoShop CS. Is the > serial number hidden somewhere in the program or do I need to > call Adobe? We > are ASN members. > > Thanks much. > -- > Cyndy Wendt > President > Pioneer Printing, Inc. > 3133 S. 7th., Suite D > Lincoln, Nebraska 68502 > cyndy@pioneerprintinginc.com > > 402.483.7575 > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From hal at pickimp.com Mon Aug 13 12:25:32 2007 From: hal at pickimp.com (Hal Wendt) Date: Mon Aug 13 12:25:17 2007 Subject: [PrintOwners] test Message-ID: <001201c7ddc6$930fd560$0301a8c0@sbcglobal.net> Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA From brianoday at eprint.us Mon Aug 13 12:34:29 2007 From: brianoday at eprint.us (Brian O'Day) Date: Mon Aug 13 12:34:45 2007 Subject: [PrintOwners] Color Copier Trick In-Reply-To: <46BD03DD.5070805@fmtc.com> References: <46BD03DD.5070805@fmtc.com> Message-ID: <008201c7ddc7$d2902180$7801a8c0@Brian> We have two 3200's love them, get 60 copies a minute unless one is down then we still et 30 copies a minute. Still cheaper than a 6500 however the clicks cost more. Brian O'Day ePrint Portland, Oregon brianoday@eprint.us 503-684-2679 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dominick's Printing Sent: Friday, August 10, 2007 5:34 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Color Copier Trick ***** This is a PrintOwners List Message ***** All this talk about KM 500's and 6500's. Glad I rejected mine. I totally agree with the post that talked about service is a must, and knowledge of KM on printers needs. They are going to need a serious education. As for the color copier trick... We were under tight, oh man, we were under serious "can't do it" deadlines this week. Our 3220 has been running non-stop for 5 days now, 12 hour days. 3 sets of drums, 6 sets of toners, and still running. And all has been on 100# gloss text. We run Titan Plus Gloss, a great paper. Knowing there was no way to meet deadlines using the bypass on "gloss" setting - too slow - we tried all the other settings. Since we are running 11.5 x 17.5, the drawer would not work. Turns out - "color paper" setting runs fast and great on 100# gloss. You should try it. Speed is 30% faster thru the by-pass, and color is great. For the double sided stuff, we ran 11 x 17 thru the drawer on the same setting, no wrinkles, no bubbles, perfect! Would have been a lot faster on a 60 cpm machine, but we all use what we got! Have a great weekend! I'm smiling all the way to the bank today!!!!! Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From armand at curryonline.com Mon Aug 13 12:40:03 2007 From: armand at curryonline.com (Armand Girard) Date: Mon Aug 13 12:42:22 2007 Subject: [PrintOwners] Adobe Serial # In-Reply-To: Message-ID: <0MKpCa-1IKcze09Za-0006YM@mrelay.perfora.net> Cyndy, If you are an ASN member, you can go online and retrieve the product key for your software. https://partners.adobe.com/asn/main.do Armand Girard Curry Printing & Mailing 31 Mill St Auburn, ME 04210 email: armand@curryonline.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Cyndy Wendt Sent: Monday, August 13, 2007 12:15 PM To: PrintOwners List Subject: [PrintOwners] Adobe Serial # ***** This is a PrintOwners List Message ***** I am hoping one of you Mac gurus will be able to help me. I need to re-install Acrobat 7 onto my iMac from Adobe CS. My CS2 copy is an upgrade, of course, and is looking for PhotoShop CS to upgrade. My disk case has disappeared and I can't find the serial #. The info screen leaves out the last 4 digits of the number when I launch Acrobat 6 or PhotoShop CS. Is the serial number hidden somewhere in the program or do I need to call Adobe? We are ASN members. Thanks much. -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From eatnsleepgolf at msn.com Mon Aug 13 13:01:18 2007 From: eatnsleepgolf at msn.com (larry) Date: Mon Aug 13 13:02:20 2007 Subject: [PrintOwners] CP650 and/or 6500 Message-ID: One more little 'warning'. When the 650 was delivered, the delivery receipt had small print next to the signature line where we would normally sign for the delivery. The small print states in part: "I have received the equipment, it is in good running condition and is satisfactory for the purposes for which I purchased it." Be careful when signing 'todays' equipment delivery receipts! I had to cross out ALL that small print and write 'subject to further inspection' before signing. As for K/M......they have yet to commit to training their service people to fully understand their new machines, and only a few Ikon's are doing that depending on the whim of the service manager. These are my observations, not just a guess. Sigh..... Larry Desert Pacific Tucson PS: Ikon has a new policy nationwide as of August 1st: $65/mo service on their rips, and no service credits. Their view is that if we are doing a long run (which they say is over 200) we should monitor the output of each sheet. I could argue that yes, there are printers who expect this kind of equipment to do and be everything, and then there are those who look at it like a printing press where monitoring each sheet is normal. I'm not taking sides, but I don't expect any press to run by itself and I don't expect any color printer to perform flawlessly. Because I've never seen either in the small press/print shop environment. More to come later in another post about how we will attempt to eliminate any problems with production equipment which we learned from observing Xerox since 1972. From jdaghir at gmail.com Mon Aug 13 13:19:53 2007 From: jdaghir at gmail.com (Jeff Daghir) Date: Mon Aug 13 13:20:10 2007 Subject: [PrintOwners] Roll feed digital printer Message-ID: <83d5b9620708131019j5cb3687i428bc54988b530af@mail.gmail.com> I've got a RFQ for a brochure with a final cut size of 5.25"x32.375" full bleeds on 80# matte coated cover. There are 3 different versions of the brochure and all are printed 4/4. The brochure gets 4 parallel folds to form a 10-panel accordion-fold brochure.The customer only needs 100 - 250 of each brochure. I've requested quotes from a couple of printers in Louisville that have full size presses but I thought that with the low quantities involved it might be more cost-effective on a roll-fed digital press like a Xeikon or an Indigo. Does anyone have any sources or suggestions? Thanks! -- Jeff Daghir MPS Printing, Inc. "The Ink & Paper People" Madison, IN www.mpsprinting.com jeff_daghir@mpsprinting.com From championprinting at yahoo.com Mon Aug 13 13:27:17 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Mon Aug 13 13:27:29 2007 Subject: [PrintOwners] KM c6500 & Creo Rip Message-ID: <24923.61812.qm@web38905.mail.mud.yahoo.com> This is exactly how it all begins. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Ron Taggart To: printowners Sent: Monday, August 13, 2007 11:18:07 AM Subject: [PrintOwners] KM c6500 & Creo Rip ***** This is a PrintOwners List Message ***** After nearly a month after our installation we have concluded the local KM dealer's techs are pretty much shooting in the dark. So far, I believe this machine can produce good quality. We have put a number of jobs on this and they have all turned out pretty well color wise. But already, the Creo RIP is having problems with InDesign files (that we created)when we go from a PDF of the file and not the native file. It is having difficulty with the transparency feature (type that overlays a transparency gets seriously distorted). KM is saying they haven't seen this problem but since this is such a normal function of InDesign we find that hard to believe. The folder, which seems pretty neat, on all fold settings was off by about a 1/4". I deduced that it probably was some type of electronic zeroing setting was not correct, but the tech said "the knives must be out of adjustment". Having seen a drawing of how the folder works, I knew there are no knives is this folder. The tech wanted to go and make a manual (electronic) adjustment to all the six types of folds. I objected to this pointing out that we would be starting out with all adjustments at the far negative reach of range of adjustment before we even started. Then he found that the folder hadn't been reset with the new box they had brought in, problem solved. KM is telling us that our 30 day trial started on the 16th when they brought in the new box, we are arguing that the trial started when the new box was up and running. We had another dealer take this InDesign file and run it on a KM PR6500 Graphics RIP, and it seemed to handle the file pretty well, although some of the type is more pixelated than what was run on the CREO with native files. The KM dealer has never even mentioned that this RIP exists, we have only heard about the Fiery. We have been told that the CREO runs Variable Data jobs better than the Fiery, but so far we don't have much confidence in it. Because we are in mailing, we see Variable Data as an application (although not necessarily the major ap) but I don't know what to think about the CREO if it can't handle a simple InDesign job. What do you think? Recipients of this E-mail should note that the quotations that appear below should not be construed as a personal message, nor are they in any manner a statement regarding the recipient's character, and are meant for the general edification of this writer's friends and correspondents. "To each there comes in their lifetime a special moment when they are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to them and fitted to their talents. What a tragedy if that moment finds them unprepared or unqualified for that which could have been their finest hour." --Winston Churchill "When a nation has allowed itself to fall under a tyrannical regime, it cannot be absolved from the faults due to the guilt of the regime." --Winston Churchill Ron Taggart, President PRINTING CONCEPTS, INC. 4246 Hudson Drive Stow, Ohio 44224 330-572-8200 fax. 330-572-8201 www.printingconcepts.com ron@printingconcepts.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mv.sirspeedy at gmail.com Mon Aug 13 13:35:11 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Mon Aug 13 13:35:22 2007 Subject: [PrintOwners] Color Copier Trick In-Reply-To: <008201c7ddc7$d2902180$7801a8c0@Brian> References: <46BD03DD.5070805@fmtc.com> <008201c7ddc7$d2902180$7801a8c0@Brian> Message-ID: <98f5b19a0708131035s50d245a1mfb54718f024a5fcd@mail.gmail.com> On 8/13/07, Brian O'Day wrote: > > We have two 3200's love them, get 60 copies a minute unless one is down then > we still et 30 copies a minute. Still cheaper than a 6500 however the clicks > cost more. Cheaper clicks are what allow you to profitably do longer runs at a competitve price, thereby driving unit volume up. A two or three cent per click saving can easily make up for a few hundred dollar difference in fixed monthly purchase or lease cost. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From sales at datelinedigitalprinting.com Mon Aug 13 13:37:06 2007 From: sales at datelinedigitalprinting.com (Travis) Date: Mon Aug 13 13:38:31 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <20070813.093743.24362.0@webmail04.lax.untd.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> Message-ID: <001c01c7ddd0$93e653b0$bbb2fb10$@com> Here is a handy trick I learned a while back... In Acrobat 1. select the OBJECT TOUCH UP TOOL 2. highlight everything on the page 3. right click on one of the objects 4. select EDIT OBJECTS This will open paths to Illustrator, Edit away, all changes to the PDF are saved when you close Illustrator. Hope this helps Travis Lewis Date-Line Digital Printing Fairbanks, Alaska -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of bnjbriggs@juno.com Sent: Monday, August 13, 2007 5:38 AM To: printowners@printweb.org Subject: [PrintOwners] Editing a PDF ***** This is a PrintOwners List Message ***** Is there a way to edit/change a PDF? I have a repeat booklet that I do this time every year, and the time frame is short and the designer that usually does it, tends to get pookey. I'd rather do it myself and get the changes done quicker, but am not able to. I would like it an an eidtable/changeable format (Word?). Bob Briggs Evangel Printers, Bucksport, Maine ________________________________________________________________________ Send your friends personalized video messages! Sign up for a FREE Juno account and start sending Video Mail today! http://track.juno.com/s/lc?u=http://account.juno.com/s/cart?action=addToCart %26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video%26refcd=JU EML0707VDO _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From ray at capitol-copy.com Mon Aug 13 14:13:27 2007 From: ray at capitol-copy.com (Ray Sziber) Date: Mon Aug 13 14:13:34 2007 Subject: [PrintOwners] Xpedx/CentralLewmar In-Reply-To: <20070627194731.5B332924D5E@rb.enter.net> Message-ID: <002d01c7ddd5$a6182040$9e00000a@CapitolCopy.local> This may be of interest to those of us in the Northeast who do business with Paper Shops and PickQuicks: >From a paper vendor in Philadelphia: "As an FYI, it was announced this morning that Xpedx announced to their employees that they have officially completed the purchase of Central Lewmar. No other information is available at this time, however, more details will follow soon." ************************************ Ray Sziber Capitol Copy Service 116 West State Street Trenton NJ 08608 Ph 609-989-8776 Fx609-989-9570 www.Capitol-Copy.com Now Offering Large Format Printing! From owners at omegaprint.com Mon Aug 13 14:52:07 2007 From: owners at omegaprint.com (Vijay Dhir) Date: Mon Aug 13 14:52:23 2007 Subject: [PrintOwners] Printsmith 8.0 In-Reply-To: <204571.87256.qm@web51306.mail.re2.yahoo.com> References: <204571.87256.qm@web51306.mail.re2.yahoo.com> Message-ID: <5C9F222E-48C0-4A37-9CD7-F8234D008FD7@omegaprint.com> Jennifer, were you able to move all the account info, estimates, invoices, history, reports (monthly closeouts) etc. from PS to PP or did you start from scratch? Thanks! -- Vijay Dhir Omega Printing 2906 Story Rd W Irving TX 75038 voice 972-256-1234 fax 972-594-1234 info@omegaprint.com www.omegaprint.com Adobe Authorized Service Provider Registered Member of the Microsoft Publisher Service Provider Program On Jun 15, 2007, at 7:24 PM, Jen Adelman wrote: > ***** This is a PrintOwners List Message ***** > > I also run an all Mac shop but I switched to PP > anyway. I solved the issue by buying a few used pc > laptops for the people who really need direct access > and using timbucto (spelling) for the rest. At home I > have both PC's and Mac's (I'm a computer geek) and I > love being able to log in from home and get all the > stuff done. Cheap laptops...worked great. Totally > worth it. > > Jennifer Adelman > Roller Printing > www.rollerprinting.com > jennifer@rollerprinting.com > > > --- James Diorio wrote: > >> ***** This is a PrintOwners List Message ***** >> >> I would love to learn more about printers plan but >> they don't support Macs. I run 11 stations, all >> apples. So the cost to move to PP and buy 11 new >> PC's......not do-able. >> >> But I am impressed that everyone loves PP so >> much....I can only hope that keeps EFI on their toes >> for future PS upgrades. >> >> James > > Art, like morality, consists of drawing the line somewhere -G.K. > Chesterton > > > > ______________________________________________________________________ > ______________ > Boardwalk for $500? In 2007? Ha! Play Monopoly Here and Now (it's > updated for today's economy) at Yahoo! Games. > http://get.games.yahoo.com/proddesc?gamekey=monopolyherenow > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From rsmith at smithprintinginc.com Mon Aug 13 16:41:10 2007 From: rsmith at smithprintinginc.com (Randy Smith) Date: Mon Aug 13 16:35:10 2007 Subject: [PrintOwners] Need a job printed on a web press Message-ID: <003701c7ddea$486a4bc0$418c10ac@SMITHPRINT.local> I have a client who wants 1.2 million mailers printed/perforated by Friday August, 24, 2007. They would like to have 100,000 delivered by this Friday August 17, 2007. The size is 8.5 x 11 with 2/2 printed on 75# text. In addition the sheet has 2 post card perfs. I can only think that this job would have to be printed on a web press. Any suggestions? Randy Smith Smith Printing Co. Leeds, AL 35094 Office: 205.699.2284 Fax: 205.699.8669 From goodway at goodwayprintcopy.com Mon Aug 13 17:00:18 2007 From: goodway at goodwayprintcopy.com (Goodway Print and Copy) Date: Mon Aug 13 17:00:32 2007 Subject: [PrintOwners] source for 13pt tag cardstock Message-ID: <021d01c7ddec$f4b5e450$660000c8@LeslieXP> I need 1750 sheets 8.5x11 solar yellow 13 pt stock.?? Leslie McDonald GOODWAY PRINT & COPY INC. 15121 Ventura Blvd. Sherman Oaks, CA 91403 Phone:(818) 783-5172 Fax:(818)783-8649 goodway@goodwayprintcopy.com www.goodwayprintcopy.com From brianoday at eprint.us Mon Aug 13 17:49:36 2007 From: brianoday at eprint.us (Brian O'Day) Date: Mon Aug 13 17:49:47 2007 Subject: [PrintOwners] Color Copier Trick In-Reply-To: <98f5b19a0708131035s50d245a1mfb54718f024a5fcd@mail.gmail.com> References: <46BD03DD.5070805@fmtc.com> <008201c7ddc7$d2902180$7801a8c0@Brian> <98f5b19a0708131035s50d245a1mfb54718f024a5fcd@mail.gmail.com> Message-ID: <00d401c7ddf3$d7e15a10$7801a8c0@Brian> Yes it does. And if I was to do 625,000 clicks it would pay for the ADDITIONAL expense and I would still have only one machine. If I gave any of that to the customer in the form of cheaper clicks it would even take longer. Also I have a 5 color GTO running poly plates! We try to use a press where a press is needed. Brian O'Day ePrint Portland, Oregon brianoday@eprint.us 503-684-2679 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Michael Vogel Sent: Monday, August 13, 2007 10:35 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Color Copier Trick ***** This is a PrintOwners List Message ***** On 8/13/07, Brian O'Day wrote: > > We have two 3200's love them, get 60 copies a minute unless one is down then > we still et 30 copies a minute. Still cheaper than a 6500 however the clicks > cost more. Cheaper clicks are what allow you to profitably do longer runs at a competitve price, thereby driving unit volume up. A two or three cent per click saving can easily make up for a few hundred dollar difference in fixed monthly purchase or lease cost. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From copycraftx57 at yahoo.com Mon Aug 13 22:44:45 2007 From: copycraftx57 at yahoo.com (bill settell) Date: Mon Aug 13 23:26:42 2007 Subject: [PrintOwners] cursor hesitation on a mac In-Reply-To: Message-ID: <191655.7241.qm@web45313.mail.sp1.yahoo.com> Had the same thing a few years ago. Had a multitude of techs try and figure it out. We finally tried replacing the keyboard and our problems disappeared. Our mouse plugged into the keyboard and something strange was happening. After a ton of money the fix was as easy as a cheap keyboard - go figure... Bill Settell Copycraft Printing 211 Norfolk Aven Norfolk, NE 68701 402-371-4113 Scott Finke wrote: ***** This is a PrintOwners List Message ***** I am having a snag on my home MAC. The mouse (cursor) is freezing and hesitating on the screen. We are running 10.4 or .4 on a Mac Mini. Is this a software problem? It went away for a while the last time we upgraded. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners --------------------------------- Shape Yahoo! in your own image. Join our Network Research Panel today! --------------------------------- Be a better Heartthrob. Get better relationship answers from someone who knows. Yahoo! Answers - Check it out. From homedespot1 at yahoo.com Mon Aug 13 23:45:35 2007 From: homedespot1 at yahoo.com (J.S.A.) Date: Mon Aug 13 23:46:37 2007 Subject: [PrintOwners] Printsmith 8.0 In-Reply-To: <5C9F222E-48C0-4A37-9CD7-F8234D008FD7@omegaprint.com> Message-ID: <863368.43138.qm@web51306.mail.re2.yahoo.com> Printers Plan did it for me. It was not a perfect transition. Some information in notes sections did get lost but for the most part it worked well. We worked with two systems up for a couple of months to make sure that we covered everything off and yes it was a bit of a hassle but frankly I am very pleased that we switched systems. I call them, they answer. I need help, they answer. I like the reporting better in PrintSmith but only because I am a bit of a report geek. I put it off for a long time but I am glad I switched. Jennifer --- Vijay Dhir wrote: > ***** This is a PrintOwners List Message ***** > > Jennifer, were you able to move all the account > info, estimates, > invoices, history, reports (monthly closeouts) etc. > from PS to PP or > did you start from scratch? > > Thanks! > -- > Vijay Dhir > Omega Printing > 2906 Story Rd W > Irving TX 75038 > voice 972-256-1234 > fax 972-594-1234 > info@omegaprint.com > www.omegaprint.com > > Adobe Authorized Service Provider > Registered Member of the Microsoft Publisher Service > Provider Program > > > On Jun 15, 2007, at 7:24 PM, Jen Adelman wrote: > > > ***** This is a PrintOwners List Message ***** > > > > I also run an all Mac shop but I switched to PP > > anyway. I solved the issue by buying a few used pc > > laptops for the people who really need direct > access > > and using timbucto (spelling) for the rest. At > home I > > have both PC's and Mac's (I'm a computer geek) and > I > > love being able to log in from home and get all > the > > stuff done. Cheap laptops...worked great. Totally > > worth it. > > > > Jennifer Adelman > > Roller Printing > > www.rollerprinting.com > > jennifer@rollerprinting.com > > > > > > --- James Diorio wrote: > > > >> ***** This is a PrintOwners List Message ***** > >> > >> I would love to learn more about printers plan > but > >> they don't support Macs. I run 11 stations, all > >> apples. So the cost to move to PP and buy 11 new > >> PC's......not do-able. > >> > >> But I am impressed that everyone loves PP so > >> much....I can only hope that keeps EFI on their > toes > >> for future PS upgrades. > >> > >> James > > > > Art, like morality, consists of drawing the line > somewhere -G.K. > > Chesterton > > > > > > > > > ______________________________________________________________________ > > > ______________ > > Boardwalk for $500? In 2007? Ha! Play Monopoly > Here and Now (it's > > updated for today's economy) at Yahoo! Games. > > > http://get.games.yahoo.com/proddesc?gamekey=monopolyherenow > > _______________________________________________ > > PrintOwners Discussion List > > Post: PrintOwners@printweb.org > > Info: > http://rb.enter.net/mailman/listinfo/printowners > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: > http://rb.enter.net/mailman/listinfo/printowners > > Art, like morality, consists of drawing the line somewhere -G.K. Chesterton ____________________________________________________________________________________ Yahoo! oneSearch: Finally, mobile search that gives answers, not web links. http://mobile.yahoo.com/mobileweb/onesearch?refer=1ONXIC From stephen at plazaprint.com Tue Aug 14 00:21:57 2007 From: stephen at plazaprint.com (Stephen Sham) Date: Tue Aug 14 00:22:15 2007 Subject: [PrintOwners] Printsmith 8.0 In-Reply-To: <863368.43138.qm@web51306.mail.re2.yahoo.com> References: <863368.43138.qm@web51306.mail.re2.yahoo.com> Message-ID: <46C12DE5.6000005@plazaprint.com> We are thinking to update PS or maybe should go with PP. Would you share with us the cost to switch over. PP offers discount for switching from PS?? Thanks! Stephen Sham Plaza Printing 126 E. Valley Blvd. Alhambra, CA 91801 626-576-0209 J.S.A. wrote: >***** This is a PrintOwners List Message ***** > >Printers Plan did it for me. It was not a perfect >transition. Some information in notes sections did get >lost but for the most part it worked well. We worked >with two systems up for a couple of months to make >sure that we covered everything off and yes it was a >bit of a hassle but frankly I am very pleased that we >switched systems. I call them, they answer. I need >help, they answer. > >I like the reporting better in PrintSmith but only >because I am a bit of a report geek. I put it off for >a long time but I am glad I switched. > >Jennifer > > >--- Vijay Dhir wrote: > > > >>***** This is a PrintOwners List Message ***** >> >>Jennifer, were you able to move all the account >>info, estimates, >>invoices, history, reports (monthly closeouts) etc. >>from PS to PP or >>did you start from scratch? >> >>Thanks! >>-- >>Vijay Dhir >>Omega Printing >>2906 Story Rd W >>Irving TX 75038 >>voice 972-256-1234 >>fax 972-594-1234 >>info@omegaprint.com >>www.omegaprint.com >> >>Adobe Authorized Service Provider >>Registered Member of the Microsoft Publisher Service >>Provider Program >> >> >>On Jun 15, 2007, at 7:24 PM, Jen Adelman wrote: >> >> >> >>>***** This is a PrintOwners List Message ***** >>> >>>I also run an all Mac shop but I switched to PP >>>anyway. I solved the issue by buying a few used pc >>>laptops for the people who really need direct >>> >>> >>access >> >> >>>and using timbucto (spelling) for the rest. At >>> >>> >>home I >> >> >>>have both PC's and Mac's (I'm a computer geek) and >>> >>> >>I >> >> >>>love being able to log in from home and get all >>> >>> >>the >> >> >>>stuff done. Cheap laptops...worked great. Totally >>>worth it. >>> >>>Jennifer Adelman >>>Roller Printing >>>www.rollerprinting.com >>>jennifer@rollerprinting.com >>> >>> >>>--- James Diorio wrote: >>> >>> >>> >>>>***** This is a PrintOwners List Message ***** >>>> >>>>I would love to learn more about printers plan >>>> >>>> >>but >> >> >>>>they don't support Macs. I run 11 stations, all >>>>apples. So the cost to move to PP and buy 11 new >>>>PC's......not do-able. >>>> >>>>But I am impressed that everyone loves PP so >>>>much....I can only hope that keeps EFI on their >>>> >>>> >>toes >> >> >>>>for future PS upgrades. >>>> >>>>James >>>> >>>> >>>Art, like morality, consists of drawing the line >>> >>> >>somewhere -G.K. >> >> >>>Chesterton >>> >>> >>> >>> >>> >>> >______________________________________________________________________ > > >>>______________ >>>Boardwalk for $500? In 2007? Ha! Play Monopoly >>> >>> >>Here and Now (it's >> >> >>>updated for today's economy) at Yahoo! Games. >>> >>> >>> >http://get.games.yahoo.com/proddesc?gamekey=monopolyherenow > > >>>_______________________________________________ >>>PrintOwners Discussion List >>>Post: PrintOwners@printweb.org >>>Info: >>> >>> >>http://rb.enter.net/mailman/listinfo/printowners >> >> >>> >>> >>_______________________________________________ >>PrintOwners Discussion List >>Post: PrintOwners@printweb.org >>Info: >>http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> > > >Art, like morality, consists of drawing the line somewhere -G.K. Chesterton > > > >____________________________________________________________________________________ >Yahoo! oneSearch: Finally, mobile search >that gives answers, not web links. >http://mobile.yahoo.com/mobileweb/onesearch?refer=1ONXIC >_______________________________________________ >PrintOwners Discussion List >Post: PrintOwners@printweb.org >Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > From robin at protypeonline.com Tue Aug 14 09:42:49 2007 From: robin at protypeonline.com (Robin Niewold) Date: Tue Aug 14 09:42:43 2007 Subject: [PrintOwners] CP650 and/or 6500 Message-ID: <394AA755-814B-4464-B242-599C72078559@protypeonline.com> Larry, Ted and others, Before you look at any color copier and worry about quality and click charges -- SERVICE FIRST! Without service and support no matter how great the copies look and how low the click charges are -- you won't have anything if you don't have technically sound service and support! Ikon's reputation stinks nationally, Xerox ? Canon? All that matters is what YOU have available in your area. IF the dealer can't impress you during the demo period, rest assured their service and "attitude" will NOT improve after you purchase. SERVICE - SERVICE - SERVICE!!! Without it, you don't have anything you can use to make money and grow your business. Do NOT concern yourself with what type of service I have or someone in New York has -- what can you get in YOUR OWN AREA! Okay -- have I made my point? :))))) Robin .....previous owner of KM C6500 with worst service on the planet -- now very satisfied owner of Ikon CPP 650 -- and recipient of full (100%) refund on KM C6500 after 5 months of torture with regard to NO service. Robin Niewold Pro-Type Printing 130 N. Market Street Paxton, IL 60957 217.379.4715 robin@protypeonline.com From ron at printingconcepts.com Tue Aug 14 11:53:50 2007 From: ron at printingconcepts.com (Ron Taggart) Date: Tue Aug 14 11:48:04 2007 Subject: [PrintOwners] KM C6500 UPDATE Message-ID: A software tech came in today and showed us that there were certain global settings that made the problem with InDesign go away. Specifically, clicking on "High Quality" and a couple of others. The problem is still there but now imperceptable. She also showed us a way that uses a larger file setting and the problem doesn't exist. She is a district tech, apparently local techs aren't trained to this level. Recipients of this E-mail should note that the quotations that appear below should not be construed as a personal message, nor are they in any manner a statement regarding the recipient's character, and are meant for the general edification of this writer's friends and correspondents. "To each there comes in their lifetime a special moment when they are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to them and fitted to their talents. What a tragedy if that moment finds them unprepared or unqualified for that which could have been their finest hour." --Winston Churchill "When a nation has allowed itself to fall under a tyrannical regime, it cannot be absolved from the faults due to the guilt of the regime." --Winston Churchill Ron Taggart, President PRINTING CONCEPTS, INC. 4246 Hudson Drive Stow, Ohio 44224 330-572-8200 fax. 330-572-8201 www.printingconcepts.com ron@printingconcepts.com From priorityprinting at comcast.net Tue Aug 14 12:06:58 2007 From: priorityprinting at comcast.net (priorityprinting@comcast.net) Date: Tue Aug 14 12:07:16 2007 Subject: [PrintOwners] Medicaid Prescriptions Message-ID: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> I am starting to get orders for prescription pads for Medicaid on "tamper proof" paper. I know that this was discussed here recently but I did not see any conclusion on what paper satisfies the Medicaid criteria. I was going to print these prescriptions on safety paper. Does anyone know if this is acceptable> Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 From david.doost at gmail.com Tue Aug 14 12:24:52 2007 From: david.doost at gmail.com (David Doost) Date: Tue Aug 14 12:28:53 2007 Subject: [PrintOwners] KM C6500 UPDATE In-Reply-To: References: Message-ID: <46c1d83b.1287460a.2e75.ffffe416@mx.google.com> Ron, Glad to hear about this issue being resolved. I had asked a friend of mine who is involved with the 6500 about some of the issues you were having (we are also looking at adding the C6500 with Creo), here was his response I just received, hope it helps. David Doost Printing Impression Kennesaw, GA 30144 InDesign has transparency issues...It doesn't matter if you use the Fiery or CREO. The differences are very slight. It typically happens when you have a picture box under or over a solid fill. The fill will have a slight, lighter look when it goes over the picture box. Most machines don't have as wide of a color gamut as a 650 or high end Xerox's so you can't tell. These machines aren't good enough to show you the faint differences in 1% or less color. The 650 has a much wider color gamut so you can tell the difference between 100% and 98% of a color when they are side by side. If you took the same file and printed it in Quark it goes away. There is no magic answer. The folding unit needs to be tweaked day one. It has variance that can go a half inch in either direction. Once it is set it is done. The folder is nice but it is overpriced at $10k and it many instances the folder can't keep up with the engine so it kills your productivity. The CREO by far handles variable data better. The difference is when you have your application set up to "Creo vps" as the print language instead of "standard postscript." The fiery does VD but majority of the time you are still processing each page. When it comes to imposition for a letter sized job converted to a 11x17 booklet, as an example takes probably five times longer on a Fiery as at does a CREO, if it works at all. First the Fiery, in the background converts everything back to a PS file, distills it in Distiller, imposes it in Acrobat, and then reprocess the job again. The process with a large file can easily take 3-10+ minutes. The second problem by doing this is that sometimes the fonts don't get distilled correctly and are substituted with courier or weird symbols. All of the processing on the Fiery's is done in the RAM so it is easy to fill the RAM and crash the system. The CREO processes everything two of the three 80 GB hard drives. It is near next to impossible to crash or send to much information. I have sent a 5 GB file and it still processed the job, granted it took 15 minutes to process. The 8050 and 500 boxes were the first go around for KM in production color. The techs before these boxes were probably working on mid range b/w boxes a month earlier. Production color is a different mindset for a technician. The 6500 is a great box overall, but it is also 50k compared to 200k for a Canon 7000 or much more for the IGen for a reason. It does need to be calibrated everyday. There are some sheet to sheet color differences throughout a job. Sheet 1 and sheet 1000 could have some slight differences. Front to back / Sheet to sheet registration is good but could move 1/8 of an inch and still be in spec. If you run 13x19 12pt Kromecote everyday you will wear out the fusers earlier than spec'd. Also regarding the 500 others have mentioned: The 500 had/has issues... The waxing problem is probably the most common problem. It is a fuser temperature problem that the rollers can't stay hot enough. The 650 fixed this with what they call a fuser web. Instead of only having the normal two rollers, upper and lower, the 650 has a third additional heating roller that sits off to the left of the upper heat roller. Then there is a heated belt that connects the upper roller and the upper left roller. With the 500 as an example the area, or "nip", that the two rollers touch and fuse the toner is only about an eighth of an inch. With the 650 the nip is about 3 inches. With this the rollers stay hot enough and you eliminate the waxy look and streaks. Noticed I never pushed the 500 on you... -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Ron Taggart Sent: Tuesday, August 14, 2007 11:54 AM To: printowners Subject: [PrintOwners] KM C6500 UPDATE ***** This is a PrintOwners List Message ***** A software tech came in today and showed us that there were certain global settings that made the problem with InDesign go away. Specifically, clicking on "High Quality" and a couple of others. The problem is still there but now imperceptable. She also showed us a way that uses a larger file setting and the problem doesn't exist. She is a district tech, apparently local techs aren't trained to this level. Recipients of this E-mail should note that the quotations that appear below should not be construed as a personal message, nor are they in any manner a statement regarding the recipient's character, and are meant for the general edification of this writer's friends and correspondents. "To each there comes in their lifetime a special moment when they are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to them and fitted to their talents. What a tragedy if that moment finds them unprepared or unqualified for that which could have been their finest hour." --Winston Churchill "When a nation has allowed itself to fall under a tyrannical regime, it cannot be absolved from the faults due to the guilt of the regime." --Winston Churchill Ron Taggart, President PRINTING CONCEPTS, INC. 4246 Hudson Drive Stow, Ohio 44224 330-572-8200 fax. 330-572-8201 www.printingconcepts.com ron@printingconcepts.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From david.doost at gmail.com Tue Aug 14 12:36:28 2007 From: david.doost at gmail.com (David Doost) Date: Tue Aug 14 12:40:35 2007 Subject: [PrintOwners] Light Fast inks? In-Reply-To: <20070813134311.E2C50A8C558@rb.enter.net> References: <240500.84100.qm@web38915.mail.mud.yahoo.com> <20070813134311.E2C50A8C558@rb.enter.net> Message-ID: <46c1daf3.2887460a.2f20.2517@mx.google.com> Craig, There are process inks for large format printers that are more fade-resistant than others. None of them will guarantee a long term time period without an over-laminate - that I know of. It also depends on what large format machine their printer is using. For example a company called Nazdar makes this ink that is specifically fade-resistant for a specific large format machine: http://www.nazdar.com/search.asp? NazdarR LysonR 1000 Series Digital Imaging Inks are designed for use in the Mimaki JV-3 Digital Printer. The primary features of these inks are as follows: . Long term exterior performance with proven resistance to the effects of UV degradation and color fading. There are many more out there. Hope that helps. David Doost Printing Impression Kennesaw, GA 30144 770-422-8766 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Craig Dellinger Sent: Monday, August 13, 2007 9:44 AM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] Light Fast inks? ***** This is a PrintOwners List Message ***** I have a customer that prints catalogs and P.O.P. stuff for paint departments in large home improvement chains. They're having trouble with their printing fading (we're not doing these particular jobs because of the huge quantity and large size). They asked me if there are any "colorfast" inks that would hold up longer. Of course, I have no idea what the lighting conditions are in the stores where their pieces are fading, or what inks their printers are using. I know digital would work as far as colorfastness, but again, one of the pieces is 36" long, so forget that. And, I know there are more colorfast inks such as the 032 and 072, but are there similar products for process inks? Thanks, Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From craig at newhavenprint.com Tue Aug 14 12:51:01 2007 From: craig at newhavenprint.com (Craig Dellinger) Date: Tue Aug 14 12:50:27 2007 Subject: [PrintOwners] Light Fast inks? In-Reply-To: <46c1daf3.2887460a.2f20.2517@mx.google.com> Message-ID: <20070814165025.D775AA963E0@rb.enter.net> > There are process inks for large format printers that are > more fade-resistant than others. > None of them will guarantee a long term time period without > an over-laminate - that I know of. I realize that there are light fast inks for large format printers. Problem is, this customer needs thousands of these pieces that are 30+" long. It's been printed on a 40" press, so we're looking for light fast "offset" inks. Sounds to me like this isn't a normal product. Thanks, Craig Craig Dellinger New Haven Print & Copy 7531 US 930 East Fort Wayne, IN 46803 260.493.3844 / Fax 260.493.3579 www.newhavenprint.com From owner at latsons.com Tue Aug 14 13:16:23 2007 From: owner at latsons.com (Dick Latson) Date: Tue Aug 14 13:16:53 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <081420071606.9503.46C1D3220009F6990000251F2200758942090207 9B02079D9F979B079D01079D9F@comcast.net> References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <200708141716.l7EHGWJc095818@pro35.abac.com> Jeff, Perhaps Kan't Kopy Safety Paper from Blanks USA is what you are referring to. Other vendors stock other types as well. 1-800-328-7311 for voice -Dick At 11:06 AM 8/14/2007, you wrote: >***** This is a PrintOwners List Message ***** > >I am starting to get orders for prescription pads for Medicaid on >"tamper proof" paper. I know that this was discussed here recently >but I did not see any conclusion on what paper satisfies the >Medicaid criteria. I was going to print these prescriptions on >safety paper. Does anyone know if this is acceptable> > >Jeff Farber Dick Latson Latson's Printing & Office Supply, Inc. 1105 Main Street / P.O. Box 701 Commerce, Texas 75428 (903) 886-2710 or Fax 886-7889 email: owner@latsons.com www.latsons.com From mail at myprinter.biz Tue Aug 14 13:17:52 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Tue Aug 14 13:18:08 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: Jeff - I think that each state might have its own requirements for what constitutes acceptable "tamper proof" paper for rx slips. I'm pretty sure that copy paper that shows "void" when copied onto will suffice, since it's pretty tough to alter and can't be copied without it being obvious, but don't know what else will do. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of priorityprinting@comcast.net Sent: Tuesday, August 14, 2007 12:07 PM To: printowners@printweb.org Subject: [PrintOwners] Medicaid Prescriptions ***** This is a PrintOwners List Message ***** I am starting to get orders for prescription pads for Medicaid on "tamper proof" paper. I know that this was discussed here recently but I did not see any conclusion on what paper satisfies the Medicaid criteria. I was going to print these prescriptions on safety paper. Does anyone know if this is acceptable> Jeff Farber Priority Printing & Graphics, Inc. 1323 E. Main Street Flushing, MI 48433 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From scott at printing-impressions.com Tue Aug 14 13:34:34 2007 From: scott at printing-impressions.com (K. Scott Schoppert) Date: Tue Aug 14 13:35:30 2007 Subject: [PrintOwners] Light Fast inks? In-Reply-To: <20070814165025.D775AA963E0@rb.enter.net> Message-ID: <023501c7de99$618de440$c801a8c0@Scott> Craig- Just a thought - Is there a coating that could be applied inline that would inhibit fading like a uv laminate does? Scott K. Scott Schoppert Printing Impressions 68 Reliance Road Martinsburg, WV 25403 (304) 267-7327 scott@printing-impressions.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Craig Dellinger > Sent: Tuesday, August 14, 2007 12:51 PM > To: 'Discussion List for Printing Business Owners Only' > Subject: RE: [PrintOwners] Light Fast inks? > > > ***** This is a PrintOwners List Message ***** > > > > There are process inks for large format printers that are > > more fade-resistant than others. > > None of them will guarantee a long term time period without > > an over-laminate - that I know of. > > I realize that there are light fast inks for large format > printers. Problem is, this customer needs thousands of these > pieces that are 30+" long. It's been printed on a 40" press, > so we're looking for light fast "offset" inks. Sounds to me > like this isn't a normal product. > > Thanks, > Craig > > Craig Dellinger > New Haven Print & Copy > 7531 US 930 East > Fort Wayne, IN 46803 > 260.493.3844 / Fax 260.493.3579 > www.newhavenprint.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > __________ NOD32 2460 (20070814) Information __________ > > This message was checked by NOD32 antivirus system. http://www.eset.com From cpress at northnet.org Tue Aug 14 13:50:14 2007 From: cpress at northnet.org (Tracy Charleson) Date: Tue Aug 14 13:45:47 2007 Subject: [PrintOwners] PC - Postscript printing problems Message-ID: <75b4e9fbe1f0232e51d84600d0a6b7f1@northnet.org> We are having real problems with the one and only PC we have in our shop. We think it is a Operating System problem but not sure and if so we have no idea how to fix it. We are running Microsoft XP Home Edition, we mainly print Publisher 2003 files from it. 3/4 of the time it will not print to any of our postscript printers. We don't know why 1/4 of the time it works. We are also having problems making PDF's and think that it may all be tied into the same problem. Would greatly appreciate any help you can give us on this. Plus the typeroom girls will then think of me as the computer guru goddess for helping them Thanks in advance! Tracy Charleson Commercial Press, Inc. 216 Cowan Road Canton, New York 13617 Phone: (315) 386-3431 Fax: (315) 386-5259 email: cpress@northnet.org http://www.commercialpressink.com/ From prtquick at eos.net Tue Aug 14 14:24:38 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 14 13:58:24 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: References: Message-ID: I am not sure of the regulation for the medicare paper, but several states around us require copy-proof stock with the letters RX reversed out in the upper corner. I have been buying my Rx stock from a printer in Cincinnati called Feld printing. Theit website says they have sheets of copy proof in the Indiana, Kentucky and West Virginia 'styles'. I supply one doctor of mine with cut sheets of 8.5x5.5 and they print it themselves in a laser printer. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 14, 2007, at 1:17 PM, wrote: > ***** This is a PrintOwners List Message ***** > > Jeff - > > I think that each state might have its own requirements for what > constitutes > acceptable "tamper proof" paper for rx slips. > > I'm pretty sure that copy paper that shows "void" when copied onto will > suffice, since it's pretty tough to alter and can't be copied without > it > being obvious, but don't know what else will do. > > > > > Dan > Sir Speedy Printing Center > 5845 Hollywood Boulevard > Hollywood, FL 33021 > t 954.962.1309 > f 954.962.1366 > dan@myprinter.biz > www.myprinter.biz > > > > > > > > > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org]On Behalf Of > priorityprinting@comcast.net > Sent: Tuesday, August 14, 2007 12:07 PM > To: printowners@printweb.org > Subject: [PrintOwners] Medicaid Prescriptions > > > ***** This is a PrintOwners List Message ***** > > I am starting to get orders for prescription pads for Medicaid on > "tamper > proof" paper. I know that this was discussed here recently but I did > not > see any conclusion on what paper satisfies the Medicaid criteria. I > was > going to print these prescriptions on safety paper. Does anyone know > if > this is acceptable> > > Jeff Farber > Priority Printing & Graphics, Inc. > 1323 E. Main Street > Flushing, MI 48433 > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From sos at olympus.net Tue Aug 14 14:10:27 2007 From: sos at olympus.net (Dan Huntingford) Date: Tue Aug 14 14:09:53 2007 Subject: [PrintOwners] PC - Postscript printing problems References: <75b4e9fbe1f0232e51d84600d0a6b7f1@northnet.org> Message-ID: <0b9801c7de9e$647114c0$0300a8c0@DANIEL> ----- Original Message ----- From: "Tracy Charleson" > We are running Microsoft XP Home Edition, we mainly print Publisher 2003 > files from it. ======================== We had the same problems in Publisher 2003. It just never recognized that we had postscript printer drivers. Upgrading to Publisher 2007 seems to have fixed the problem. It is even a free upgrade if you are a Publisher service provider member. Sorry I can't fine the contact info at the moment, but if you Google Microsoft Publisher . . . Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From xeroid at kos.net Tue Aug 14 14:39:03 2007 From: xeroid at kos.net (Wayne) Date: Tue Aug 14 14:39:09 2007 Subject: [PrintOwners] Company Website References: <023501c7de99$618de440$c801a8c0@Scott> Message-ID: <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> Want to know if anyone has had success with their company web site? What I mean is, have you received NEW BUSINESS from NEW CLIENTS stumbling upon your site? I can understand places like VISTA PRINT or PRINTING FOR LESS that have huge internet advertising budgets to direct people to their respective sites, but what about us small independant Print Shop owners? Is it just another VIRTUAL FLYER you have online that you have directed your existing clients to come and visit? Please tell us about any success ( return on investment ) since you have started your company website. Or is there something better on the internet than a company website to increase your sales? Ebay? Sites to bid on printing orders? Wayne Stevenhaagen & Associates 332B Barrie Street Kingston, ON, Canada xeroid@kos.net From steve at sharp-printing.com Tue Aug 14 15:35:43 2007 From: steve at sharp-printing.com (Steven Sharp) Date: Tue Aug 14 14:40:08 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: References: Message-ID: <46C2040F.1060907@sharp-printing.com> Scott FYI, I realize that this varies from state to state. In Indiana this is not allowed for controlled substance scripts. I have that directly from the state of Indiana. Scott Finke wrote on 8/14/2007, 1:24 PM: > I supply one doctor of mine with cut sheets of 8.5x5.5 and they print > it themselves in a laser printer. -- Steven Sharp Sharp Printing Services Fishers IN 46038 www.sharp-printing.com From jdowning at libertygrouponline.com Tue Aug 14 15:46:03 2007 From: jdowning at libertygrouponline.com (Joy Downing) Date: Tue Aug 14 14:47:58 2007 Subject: [PrintOwners] Medicaid Prescriptions References: <46C2040F.1060907@sharp-printing.com> Message-ID: <05f801c7deab$bfe79e70$1401a8c0@JOY2> I think this is Public Law 110-28, pages 77-78 refer to Medicaid Law in affect 10/01/07. I don't think it is state by state, I read it as Federal??? It was about 3-4 weeks ago someone posted info about this. Joy Downing The Liberty Group Bowling Green KY jdowning@libertygrouponline.com ----- Original Message ----- From: "Steven Sharp" To: "Discussion List for Printing Business Owners Only" Sent: Tuesday, August 14, 2007 1:35 PM Subject: Re: [PrintOwners] Medicaid Prescriptions > ***** This is a PrintOwners List Message ***** > > Scott > > FYI, I realize that this varies from state to state. In Indiana this is > not allowed for controlled substance scripts. I have that directly from > the state of Indiana. > > Scott Finke wrote on 8/14/2007, 1:24 PM: > > > I supply one doctor of mine with cut sheets of 8.5x5.5 and they print > > it themselves in a laser printer. > > > -- > Steven Sharp > Sharp Printing Services > Fishers IN 46038 > www.sharp-printing.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From printian at gmail.com Tue Aug 14 14:54:07 2007 From: printian at gmail.com (Ian Franks) Date: Tue Aug 14 14:54:20 2007 Subject: [PrintOwners] Company Website In-Reply-To: <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> References: <023501c7de99$618de440$c801a8c0@Scott> <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> Message-ID: Wayne Our website does pick up a bit of business but has taken years. Last week we got a order from a dude in the US which we printed and couried to Durban. What works for us is try to upadate at least every 2 months it evidently pushes you to top of search engines lists. I put up price lists for the 80 % of quotes asked for and also some specialised products we do. Bottom line it works but not a get rich quick scheme. Also look for easy file transfer we use drop box. On 14/08/07, Wayne wrote: > > ***** This is a PrintOwners List Message ***** > > > Want to know if anyone has had success with their company web site? What > I > mean is, have you received NEW BUSINESS from NEW CLIENTS stumbling upon > your > site? > > > -- > Regards > Ian Franks > Print Image > 3 Corlett Drive, Illovo, JHB > Ph 011 447 3133 > Fax 011 447 0642 > sales@printimage.co.za > www.printimage.co.za From si at ria.net Tue Aug 14 15:02:15 2007 From: si at ria.net (Doug Shelton) Date: Tue Aug 14 15:04:30 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <081420071606.9503.46C1D3220009F6990000251F2200758942090207 9B02079D9F979B079D01079D9F@comcast.net> References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> Message-ID: <20070814120310.60116211@pop15.mta.everyone.net> At 12:06 PM 8/14/2007, Jeff Farber wrote: >I am starting to get orders for prescription pads for Medicaid on >"tamper proof" paper. I know that this was discussed here recently >but I did not see any conclusion on what paper satisfies the >Medicaid criteria. I was going to print these prescriptions on >safety paper. Does anyone know if this is acceptable> I'm the guilty party who originally posted the info about this new requirement back on July 20th. I spoke recently with Winnie Pizzano, PR Director for the Centers for Medicare and Medicaid Services. Specifics are still in limbo, but federal guidelines are supposed to be released by the end of this week. The gist is this... Feds will issue some sort of minimum standard for "tamper resistant" paper specs. However, each state Medicaid agency must draft its own rules that meet or exceed the federal standards. The implementation date still remains Monday, October 1, 2007. Probably best not to guess what sort of paper will suffice at this time. The regulations to follow will be issued by the state in which the physician does business... and that can't happen until the feds specify the minimum requirements. Doug -- Doug Shelton Superior Impressions, Inc. Toledo, Ohio mailto:si@ria.net From prtquick at eos.net Tue Aug 14 15:36:44 2007 From: prtquick at eos.net (Scott Finke) Date: Tue Aug 14 15:10:38 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <46C2040F.1060907@sharp-printing.com> References: <46C2040F.1060907@sharp-printing.com> Message-ID: Yeah, this is for a pediatrician. Probably mostly used for antibiotics for earaches! Ohio seems more lax than it's neighbors on its Rx pad requirements. So far. Feld printing also sells an 8.5x11 sheet with a tamperproof section in the upper corner, maybe thats the Indiana version. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 14, 2007, at 3:35 PM, Steven Sharp wrote: > ***** This is a PrintOwners List Message ***** > > Scott > > FYI, I realize that this varies from state to state. In Indiana this is > not allowed for controlled substance scripts. I have that directly from > the state of Indiana. > > Scott Finke wrote on 8/14/2007, 1:24 PM: > >> I supply one doctor of mine with cut sheets of 8.5x5.5 and they print >> it themselves in a laser printer. > > > -- > Steven Sharp > Sharp Printing Services > Fishers IN 46038 > www.sharp-printing.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From info at aeroprinting.com Tue Aug 14 15:13:15 2007 From: info at aeroprinting.com (Carl Core) Date: Tue Aug 14 15:13:15 2007 Subject: [PrintOwners] Medicaid Prescriptions References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> <20070814120310.60116211@pop15.mta.everyone.net> Message-ID: <01a201c7dea7$2c116270$6501a8c0@aero> We do Rx pads for medicaid patients in a local foster home. They're 2 part NCR, 25 sets per pad, with a stopcard to prevent write through. Doc keeps one copy and the patient gets another. Does that qualify as "tamper resistant"? Carl Core, Jr. Aero Printing, Inc. 710 Elida Ave Delphos, OH 45833 Ph. 419-695-2931 Fax 419-695-9930 info@aeroprinting.com www.aeroprinting.com ----- Original Message ----- From: "Doug Shelton" To: "Discussion List for Printing Business Owners Only" Sent: Tuesday, August 14, 2007 3:02 PM Subject: Re: [PrintOwners] Medicaid Prescriptions > ***** This is a PrintOwners List Message ***** > > At 12:06 PM 8/14/2007, Jeff Farber wrote: > >>I am starting to get orders for prescription pads for Medicaid on "tamper >>proof" paper. I know that this was discussed here recently but I did not >>see any conclusion on what paper satisfies the Medicaid criteria. I was >>going to print these prescriptions on safety paper. Does anyone know if >>this is acceptable> > > I'm the guilty party who originally posted the info > about this new requirement back on July 20th. > > I spoke recently with Winnie Pizzano, PR Director for the > Centers for Medicare and Medicaid Services. Specifics are > still in limbo, but federal guidelines are supposed to be > released by the end of this week. > > The gist is this... Feds will issue some sort of minimum > standard for "tamper resistant" paper specs. However, each > state Medicaid agency must draft its own rules that meet or > exceed the federal standards. The implementation date still > remains Monday, October 1, 2007. > > Probably best not to guess what sort of paper will suffice > at this time. The regulations to follow will be issued by > the state in which the physician does business... and that > can't happen until the feds specify the minimum requirements. > > Doug > > -- > Doug Shelton > Superior Impressions, Inc. > Toledo, Ohio > mailto:si@ria.net > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From kellycrom at gmail.com Tue Aug 14 15:17:27 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Tue Aug 14 15:16:37 2007 Subject: [PrintOwners] Company Website In-Reply-To: <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> References: <023501c7de99$618de440$c801a8c0@Scott> <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> Message-ID: <005501c7dea7$c12c2930$6d01a8c0@KELLY> We have had a site from Websites For Printers( www.websitesforprinters.com ) for quite a while. To be completely honest, the first few years were really slow for attracting new business(and for getting our customers to use it). But, over the last couple years our traffic has increased, RFQ's have increased, and we have seen a dramatic increase in the number of customers who use our website to upload art to us. Honestly, we didn't change any marketing strategy to get the increased usage, they(the customers) finally caught on to the fact that they didn't have to come to us(or wait for us to go to them) to get their projects printed. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Wayne > Sent: Tuesday, August 14, 2007 1:39 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Company Website > > ***** This is a PrintOwners List Message ***** > > > Want to know if anyone has had success with their company web > site? What I > mean is, have you received NEW BUSINESS from NEW CLIENTS > stumbling upon your > site? > > I can understand places like VISTA PRINT or PRINTING FOR LESS > that have huge > internet advertising budgets to direct people to their > respective sites, but > what about us small independant Print Shop owners? Is it > just another > VIRTUAL FLYER you have online that you have directed your > existing clients > to come and visit? > > Please tell us about any success ( return on investment ) > since you have > started your company website. Or is there something better > on the internet > than a company website to increase your sales? Ebay? Sites > to bid on > printing orders? > > Wayne Stevenhaagen & Associates > 332B Barrie Street > Kingston, ON, Canada > xeroid@kos.net > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From keli at parchmentpress.net Tue Aug 14 15:19:24 2007 From: keli at parchmentpress.net (Keli of Coxsackie) Date: Tue Aug 14 15:19:33 2007 Subject: [PrintOwners] Click fee survey Message-ID: <46C2003C.6050102@parchmentpress.net> Just a quick survey folks.... 1) Machine ? 2) Color Click fee? 3) Black click fee? 4) other pertinent info.... thanks, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com From mark at pipsturgeonbay.com Tue Aug 14 15:30:29 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Tue Aug 14 15:31:42 2007 Subject: [PrintOwners] Click fee survey In-Reply-To: <46C2003C.6050102@parchmentpress.net> References: <46C2003C.6050102@parchmentpress.net> Message-ID: Reply following your questions. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Keli of Coxsackie Sent: Tuesday, August 14, 2007 2:19 PM To: printowners@printweb.org >> Discussion List for Printing Business Owners Only Subject: [PrintOwners] Click fee survey ***** This is a PrintOwners List Message ***** Just a quick survey folks.... 1) Machine ? CPP500 2) Color Click fee? .05 3) Black click fee? .015 4) other pertinent info.... thanks, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ From si at ria.net Tue Aug 14 15:32:17 2007 From: si at ria.net (Doug Shelton) Date: Tue Aug 14 15:33:20 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <01a201c7dea7$2c116270$6501a8c0@aero> References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> <20070814120310.60116211@pop15.mta.everyone.net> <01a201c7dea7$2c116270$6501a8c0@aero> Message-ID: <20070814123312.60116EBE@pop16.mta.everyone.net> At 03:13 PM 8/14/2007, Carl Gore wrote: >We do Rx pads for medicaid patients in a local foster home. They're >2 part NCR, 25 sets per pad, with a stopcard to prevent write >through. Doc keeps one copy and the patient gets another. Does that >qualify as "tamper resistant"? Probably won't qualify. But the final rule in your case will be issued by the folks who administer Medicaid for the State of Ohio. And they can't clarify anything until the feds issue their minimum requirements. Stay tuned... Doug -- Doug Shelton Superior Impressions, Inc. Toledo, Ohio mailto:si@ria.net From segass at heritageprinting.com Tue Aug 14 15:35:06 2007 From: segass at heritageprinting.com (Steve Gass) Date: Tue Aug 14 15:35:33 2007 Subject: [PrintOwners] Manual for a Polar 82 EL In-Reply-To: <001c01c7ddd0$93e653b0$bbb2fb10$@com> Message-ID: <003901c7deaa$387cfb70$6a1da8c0@BIGdell> Hello, Does anybody have a parts/operator manual for a Polar 82 EL? Thanks, Steve Gass Heritage Printing & Mailing 240-298-0102 From keli at parchmentpress.net Tue Aug 14 15:35:46 2007 From: keli at parchmentpress.net (Keli of Coxsackie) Date: Tue Aug 14 15:35:58 2007 Subject: [PrintOwners] Click fee survey In-Reply-To: <46C2003C.6050102@parchmentpress.net> References: <46C2003C.6050102@parchmentpress.net> Message-ID: <46C20412.6020400@parchmentpress.net> 1) Doc 12 / Workcentre 7655 2) .0935 / .079 3) .0135 / .0079 4) This is per side any size the doc 12 does up to 12 x 18 and the 7655 does up to 13 x 19! The doc 12 has no other fees! Just the click fee for full service and maintenance and supplies - the 7655 is on a lease and there is $100 added to the lease for the service and supply contract. thanks, Michael Markuson (aka Keli) Parchment Press 52 S River St Coxsackie, NY 12051 Parchment Press is a Cottage Industry of the Twelve Tribes Communities - To learn more about our community and what we are all about - please feel free to email me off list or visit our website at : http://www.twelvetribes.com Keli of Coxsackie wrote: > ***** This is a PrintOwners List Message ***** > > Just a quick survey folks.... > > 1) Machine ? > 2) Color Click fee? > 3) Black click fee? > 4) other pertinent info.... > > thanks, > Michael Markuson (aka Keli) > Parchment Press > 52 S River St > Coxsackie, NY 12051 > > Parchment Press is a Cottage Industry of the Twelve Tribes Communities - > To learn more about our community and what we are all about - please > feel free to email me off list or visit our website at : > http://www.twelvetribes.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From dgtday at aol.com Tue Aug 14 17:25:34 2007 From: dgtday at aol.com (dgtday@aol.com) Date: Tue Aug 14 17:25:45 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <20070814123312.60116EBE@pop16.mta.everyone.net> References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> <20070814120310.60116211@pop15.mta.everyone.net> <01a201c7dea7$2c116270$6501a8c0@aero> <20070814123312.60116EBE@pop16.mta.everyone.net> Message-ID: <8C9ACD0C9166DA9-150-1EB2@webmail-dd14.sysops.aol.com> Depending on what the Federal Government finally decides, the following company prints perscriptions for both the trade and direct to doctors for California's standards, which are the the most stringent in the country. The are very reputable and have been trade printing for years, so your accounts are protected. Ask for Matt PressTime Anaheim, CA (714) 630-8780 -----Original Message----- From: Doug Shelton To: Discussion List for Printing Business Owners Only Sent: Tue, 14 Aug 2007 12:32 pm Subject: Re: [PrintOwners] Medicaid Prescriptions ***** This is a PrintOwners List Message *****? ? At 03:13 PM 8/14/2007, Carl Gore wrote:? >We do Rx pads for medicaid patients in a local foster home. They're >2 part NCR, 25 sets per pad, with a stopcard to prevent write >through. Doc keeps one copy and the patient gets another. Does that >qualify as "tamper resistant"?? ? Probably won't qualify. But the final rule in your case? will be issued by the folks who administer Medicaid for the? State of Ohio.? ? And they can't clarify anything until the feds issue their? minimum requirements.? ? Stay tuned...? ? Doug? ? --? Doug Shelton? Superior Impressions, Inc.? Toledo, Ohio? mailto:si@ria.net ? _______________________________________________? PrintOwners Discussion List? Post: PrintOwners@printweb.org? Info: http://rb.enter.net/mailman/listinfo/printowners? ? ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. From dgtday at aol.com Tue Aug 14 17:30:19 2007 From: dgtday at aol.com (dgtday@aol.com) Date: Tue Aug 14 17:30:45 2007 Subject: [PrintOwners] Medicaid Prescriptions In-Reply-To: <8C9ACD0C9166DA9-150-1EB2@webmail-dd14.sysops.aol.com> References: <081420071606.9503.46C1D3220009F6990000251F22007589420902079B02079D9F979B079D01079D9F@comcast.net> <20070814120310.60116211@pop15.mta.everyone.net> <01a201c7dea7$2c116270$6501a8c0@aero> <20070814123312.60116EBE@pop16.mta.everyone.net> <8C9ACD0C9166DA9-150-1EB2@webmail-dd14.sysops.aol.com> Message-ID: <8C9ACD172A3A44F-150-1EE9@webmail-dd14.sysops.aol.com> Sorry, this multi-tasking can be horrible. I forgot to sign the last reply. David Youngs DGT Orange, CA -----Original Message----- From: dgtday@aol.com To: printowners@printweb.org Sent: Tue, 14 Aug 2007 2:25 pm Subject: Re: [PrintOwners] Medicaid Prescriptions ***** This is a PrintOwners List Message ***** Depending on what the Federal Government finally decides, the following company prints perscriptions for both the trade and direct to doctors for California's standards, which are the the most stringent in the country. The are very reputable and have been trade printing for years, so your accounts are protected. Ask for Matt PressTime Anaheim, CA (714) 630-8780 -----Original Message----- From: Doug Shelton To: Discussion List for Printing Business Owners Only Sent: Tue, 14 Aug 2007 12:32 pm Subject: Re: [PrintOwners] Medicaid Prescriptions ***** This is a PrintOwners List Message *****? ? At 03:13 PM 8/14/2007, Carl Gore wrote:? >We do Rx pads for medicaid patients in a local foster home. They're >2 part NCR, 25 sets per pad, with a stopcard to prevent write >through. Doc keeps one copy and the patient gets another. Does that >qualify as "tamper resistant"?? ? Probably won't qualify. But the final rule in your case? will be issued by the folks who administer Medicaid for the? State of Ohio.? ? And they can't clarify anything until the feds issue their? minimum requirements.? ? Stay tuned...? ? Doug? ? --? Doug Shelton? Superior Impressions, Inc.? Toledo, Ohio? mailto:si@ria.net ? _______________________________________________? PrintOwners Discussion List? Post: PrintOwners@printweb.org? Info: http://rb.enter.net/mailman/listinfo/printowners? ? ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. From Minmandon at aol.com Tue Aug 14 17:49:32 2007 From: Minmandon at aol.com (Minmandon@aol.com) Date: Tue Aug 14 17:49:52 2007 Subject: [PrintOwners] Click fee survey Message-ID: In a message dated 8/14/2007 3:19:53 P.M. Eastern Daylight Time, keli@parchmentpress.net writes: ) Machine ? 2) Color Click fee? 3) Black click fee? Canon 4080 Color .065 17" B&W .01 17" Don Carney Minuteman Press Deerfield 954 421-9904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From phil at theprintingstore.com Tue Aug 14 18:07:22 2007 From: phil at theprintingstore.com (Phil Barry) Date: Tue Aug 14 18:07:39 2007 Subject: [PrintOwners] Click fee survey In-Reply-To: <46C2003C.6050102@parchmentpress.net> References: <46C2003C.6050102@parchmentpress.net> Message-ID: <55023c774bbedf97352598c719fa6af7@theprintingstore.com> 1) Machine - Canon 3200 2) Color Click fee - .085 3) Black click fee - .01 Thanks, Phil The Printing Store 621 Madison Oak Park, IL 60302 708-383-3638 708-383-3982 fax www.theprintingstore.com On Aug 14, 2007, at 2:19 PM, Keli of Coxsackie wrote: > 1) Machine ? > 2) Color Click fee? > 3) Black click fee? From mv.sirspeedy at gmail.com Tue Aug 14 22:26:57 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Tue Aug 14 22:27:09 2007 Subject: [PrintOwners] Company Website In-Reply-To: <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> References: <023501c7de99$618de440$c801a8c0@Scott> <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> Message-ID: <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> On 8/14/07, Wayne wrote: > > Want to know if anyone has had success with their company web site? What I > mean is, have you received NEW BUSINESS from NEW CLIENTS stumbling upon > your site? "Stumbling" is not how it works, Xeroid, any more than you can rely on prospective customers stumbling across your physical location. There are so many variables inherent in an answer to your question, but, basically, a website must be marketed and people must be driven to it in some combination of the many methods available. There is no shortage of books on the subject (check Amazon). It's certainly not an automatic process. The RFQs our website gets are, as far as I'm concerned, rarely better than the requests for business card quotes generated by the yellow pages. For one thing, they're too anonymous to be able to engage in a value-building interaction. One way we drive people to our website is by requiring (usually) that files be sent us via the site and not by email. The real question is "What do you want or expect your website to do for you?" The potential answers are as varied as there are business models. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From k_graham at hotmail.com Tue Aug 14 22:33:06 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Tue Aug 14 22:34:12 2007 Subject: [PrintOwners] PC - Postscript printing problems References: <75b4e9fbe1f0232e51d84600d0a6b7f1@northnet.org> Message-ID: You can do a PC system file check by going to command prompt under Start, Accessories and entering sfc /scannow at the command prompt as in C:\sfc /scannow Which will then display something like this below if done as c:\sfc /? to show the options. Microsoft(R) Windows XP Windows File Checker Version 5.1 (C) 1999-2000 Microsoft Corp. All rights reserved Scans all protected system files and replaces incorrect versions with correct Mi crosoft versions. SFC [/SCANNOW] [/SCANONCE] [/SCANBOOT] [/REVERT] [/PURGECACHE] [/CACHESIZE=x] /SCANNOW Scans all protected system files immediately. /SCANONCE Scans all protected system files once at the next boot. /SCANBOOT Scans all protected system files at every boot. /REVERT Return scan to default setting. /PURGECACHE Purges the file cache. /CACHESIZE=x Sets the file cache size. If it is missing a required file it will ask for your system disk. Above probably won't be the problem - I expect the problem will be that you are sending multiple copies and Office loves to send the same file multiple times to equal number of copies. For this reason I send to our Fiery as 1 copy then use command workstation to do the multiple copies. Their is a similar function for going to our Canon IR copier. For PDF's Adobe takes a long time to make a pdf, listing font files and such. I find the free PDF creator worth trying first http://www.pdfforge.org/products/pdfcreator/download current version is about 9.3 . During install it may ask about installing a extra item to your Internet Explorer - I recommend NOT to do this as its been linked to some Adware. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika ----- Original Message ----- From: "Tracy Charleson" To: Sent: Tuesday, August 14, 2007 10:50 AM Subject: [PrintOwners] PC - Postscript printing problems > ***** This is a PrintOwners List Message ***** > > We are having real problems with the one and only PC we have in our shop. > We think it is a Operating System problem but not sure and if so we have > no idea how to fix it. > We are running Microsoft XP Home Edition, we mainly print Publisher 2003 > files from it. 3/4 of the time it will not print to any of our postscript > printers. We don't know why 1/4 of the time it works. We are also having > problems making PDF's and think that it may all be tied into the same > problem. > Would greatly appreciate any help you can give us on this. Plus the > typeroom girls will then think of me as the computer guru goddess for > helping them > > Thanks in advance! > > Tracy Charleson > Commercial Press, Inc. > 216 Cowan Road > Canton, New York 13617 > Phone: (315) 386-3431 > Fax: (315) 386-5259 > email: cpress@northnet.org > http://www.commercialpressink.com/ > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From k_graham at hotmail.com Tue Aug 14 23:54:20 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Tue Aug 14 23:54:33 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> Message-ID: As my claim for the CPP500 was scheduled for this October I've finally heard from Ikons lawyer - not about the claim but about the clicks charge owing as part of the counterclaim. After extensive calculation my wife came up with a figure less than Ikon of $862.10 and we had sent a cheque to them but they wanted a signature this amount was settlement of that portion. After realizing how bad service had been neglected and that the click charges were to month end where as they had stopped service mid month I decided to stop payment on the cheque. By keeping this open I figure I get to show some really disgusting pictures of our former CLC2400 that was non functioning with web cleaning roll hanging out at time the contract was cancelled on all our machines. However as I am biased I thought I would show the lawyers remarks for the opinion of this group. <>WITHOUT PREJUDICE EXCEPT AS TO COSTS <>Dear Mr. Graham, <>I understand that you are currently out of the country. <>As the trial date grows closer we would like to make a final attempt to resove the dispute over maintenance fees in order to simplify <>the trial and reduce the expense and court time required. You had previously advised us that based on your calculations you felt <>the proper amount due to Ikon for maintenance fees was $862.10 and you delivered a cheque to us on that basis. Ikon's position <>as set out in its Counertclaims is that the amount due to Ikon for maintenance and labour is $1,521.31 plus interest. We <>previously agreed to accept your figure of $862.10 at which point you then changed your position and advised that you believed the <>amount due was >some lesser amount. You have not indicated what lesser amount you believe is due for maintenance fees nor <>have you provided any basis for calculating any such an amount. <>We ask that you please advise us what amount you are prepared to pay in relation to the maintenance fees so that we can try to <>bring resolution to this aspect of the claim. We would be agreeable to deferring payment of any such amount until after judgment <>is given at trial. <>If we are required to litigate the issue of maintenance fees there will be significant additional expenses involved including travel <>expenses for at least one witness, which amount we will seek to recover from you. We also estimate that at least half a day of <>court time will be saved if we are able to resolve this issue. <>We look forward to hearing from you at your very earliest opportunity with respect to the above. From acepm2 at gmail.com Wed Aug 15 07:07:19 2007 From: acepm2 at gmail.com (Thom Gulyas) Date: Wed Aug 15 07:07:27 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 In-Reply-To: References: <023501c7de99$618de440$c801a8c0@Scott> <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> Message-ID: First you need to learn how to spell CHECK and LABOR! (I'm kidding of course!) :) :) Actually, this sounds like a scare tactic to me. I'm not a lawyer, but I know right from wrong. If you feel that you have NOT received the services per your contract, then take them to court. Good luck and please keep us up to date on your situation. Thom Gulyas ACE Printing & Mailing www.acepm.com On 8/14/07, k_graham@hotmail.com wrote: > > ***** This is a PrintOwners List Message ***** > > As my claim for the CPP500 was scheduled for this October I've finally > heard > from Ikons lawyer - not about the claim but about the clicks charge owing > as > part of the counterclaim. > > After extensive calculation my wife came up with a figure less than > Ikon of > $862.10 and we had sent a cheque to them but they wanted a signature this > amount was settlement of that portion. After realizing how bad service had > been neglected and that the click charges were to month end where as they > had stopped service mid month I decided to stop payment on the cheque. By > keeping this open I figure I get to show some really disgusting pictures > of > our former CLC2400 that was non functioning with web cleaning roll hanging > out at time the contract was cancelled on all our machines. > > However as I am biased I thought I would show the lawyers remarks for the > opinion of this group. > > <>WITHOUT PREJUDICE EXCEPT AS TO COSTS > > <>Dear Mr. Graham, > > <>I understand that you are currently out of the country. > > <>As the trial date grows closer we would like to make a final attempt to > resove the dispute over maintenance fees in order to simplify <>the trial > and reduce the expense and court time required. You had previously > advised > us that based on your calculations you felt <>the proper amount due to > Ikon > for maintenance fees was $862.10 and you delivered a cheque to us on that > basis. Ikon's position <>as set out in its Counertclaims is that the > amount > due to Ikon for maintenance and labour is $1,521.31 plus interest. We > <>previously agreed to accept your figure of $862.10 at which point you > then > changed your position and advised that you believed the <>amount due was > >some lesser amount. You have not indicated what lesser amount you > believe > is due for maintenance fees nor <>have you provided any basis for > calculating any such an amount. > > <>We ask that you please advise us what amount you are prepared to pay in > relation to the maintenance fees so that we can try to <>bring resolution > to > this aspect of the claim. We would be agreeable to deferring payment of > any > such amount until after judgment <>is given at trial. > > <>If we are required to litigate the issue of maintenance fees there will > be > significant additional expenses involved including travel <>expenses for > at > least one witness, which amount we will seek to recover from you. We also > estimate that at least half a day of <>court time will be saved if we are > able to resolve this issue. > > <>We look forward to hearing from you at your very earliest opportunity > with > respect to the above. > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Thom Gulyas ACE Printing & Mailing Berlin, Maryland 21811 www.acepm.com From po-lists at sugarloafprint.com Wed Aug 15 08:22:57 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 15 08:23:06 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <001c01c7ddd0$93e653b0$bbb2fb10$@com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> Message-ID: <46C2F021.9010408@sugarloafprint.com> Even easier. Change the extension .pdf to .ai and open the whole thing in Illustrator For the most part, minor text changes can be done by using Acrobat's text editing tools. Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Travis wrote: > ***** This is a PrintOwners List Message ***** > > Here is a handy trick I learned a while back... > > In Acrobat > 1. select the OBJECT TOUCH UP TOOL > 2. highlight everything on the page > 3. right click on one of the objects > 4. select EDIT OBJECTS > > This will open paths to Illustrator, Edit away, all changes to the PDF are > saved when you close Illustrator. > > Hope this helps > > > Travis Lewis > Date-Line Digital Printing > Fairbanks, Alaska > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of bnjbriggs@juno.com > Sent: Monday, August 13, 2007 5:38 AM > To: printowners@printweb.org > Subject: [PrintOwners] Editing a PDF > > ***** This is a PrintOwners List Message ***** > > Is there a way to edit/change a PDF? I have a repeat booklet that I do this > time every year, and the time frame is short and the designer that usually > does it, tends to get pookey. I'd rather do it myself and get the changes > done quicker, but am not able to. I would like it an an eidtable/changeable > format (Word?). > Bob Briggs Evangel Printers, Bucksport, Maine > > > > ________________________________________________________________________ > Send your friends personalized video messages! > Sign up for a FREE Juno account and start sending Video Mail today! > http://track.juno.com/s/lc?u=http://account.juno.com/s/cart?action=addToCart > %26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video%26refcd=JU > EML0707VDO > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > From swiftyprinting at mac.com Wed Aug 15 08:26:04 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 15 08:26:19 2007 Subject: [PrintOwners] BC Slitters Message-ID: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> We are looking for a business card slitter which can handle Digital (slippery) printed cards. I am looking for one which could slit a standard 12 up run (8.5x11) and be able to run 12 up with a gutter cut (9x12). Anyone have any suggestions. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From hal at pickimp.com Wed Aug 15 09:41:32 2007 From: hal at pickimp.com (Hal Wendt) Date: Wed Aug 15 09:48:02 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96><98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> Message-ID: <002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> You just might consider how court turned out for Bob Bergey when he went up against a relentless law team from Xerox. I don't know the specific details but the end result was that Bob lost his shop. The copier companies have lawyers sitting around with nothing to do but destroy you and your business, It really doesn't matter if you're right or wrong, the only thing that matters is the court decision which may or may not be in your favor. Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA From printmail at goinsty.com Wed Aug 15 09:59:03 2007 From: printmail at goinsty.com (Rob Meier|Insty-Prints) Date: Wed Aug 15 09:59:22 2007 Subject: [PrintOwners] BC Slitters In-Reply-To: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> References: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> Message-ID: <46C306A7.80001@goinsty.com> Chuck, we've been using the Thermotype GLS4 for about 10 years. It was not designed for gutters, but "Quad" line is. Naturally this machine prefers press run, unpowdered stock, but we probably put on average about 1000 cards from a color copier through it every day. It's not programmable. It's not digital. It's doesn't need a maintenance agreement. It's never down. There are some rubber parts that need replacement occasionally. They're designed to be serviced by you. Good Luck, Rob Meier Chuck wrote: > ***** This is a PrintOwners List Message ***** > > We are looking for a business card slitter which can handle Digital > (slippery) printed cards. I am looking for one which could slit a > standard 12 up run (8.5x11) and be able to run 12 up with a gutter > cut (9x12). > > Anyone have any suggestions. > > > > > Chuck Pappas > Arlington Swifty Printing > 1386 Massachusetts Avenue > Arlington, MA 02476 > 781-646-8700 > www.arlingtonswifty.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > -- _____________________________ Insty-Prints 2429 E. Clairemont Ave. Eau Claire, WI 54701 (715) 835-1959 phone (800) 258-8122 toll free (715) 835-7078 fax goinsty@goinsty.com _____________________________ Star Marking - Rubber Stamps 2425 E. Clairemont Ave. Eau Claire, WI 54701 (715) 835-4001 phone (800) 634-4002 toll free (715) 835-7078 fax stamps@starmarking.com From kmorningstar at allegrane.com Wed Aug 15 10:13:23 2007 From: kmorningstar at allegrane.com (Karl Morningstar) Date: Wed Aug 15 10:13:33 2007 Subject: [PrintOwners] Artwork In-Reply-To: <46C306A7.80001@goinsty.com> Message-ID: <01b601c7df46$7136a5a0$6601a8c0@YOUR199399EAFA> In the middle of a merger and space is tight, so how long am I required to keep the Seller's artwork. Thanks, Karl Morningstar New England Franchise Corporation 93 Hayden Rowe St./PO Box 189 Hopkinton, MA 01748 (508) 341-9505 (888) 726-5596 FAX mailto:kmorningstar@allegrane.com From markath1 at verizon.net Wed Aug 15 10:23:38 2007 From: markath1 at verizon.net (Rick Martin) Date: Wed Aug 15 10:25:49 2007 Subject: [PrintOwners] Artwork In-Reply-To: <01b601c7df46$7136a5a0$6601a8c0@YOUR199399EAFA> Message-ID: <000401c7df47$e2df5e30$650a0a0a@advanced8l9v8x> Unless your clients are vastly different than ours, the answer is FOREVER!!!. However, we tell ALL that we save art for two years from the date we last ran it. It usually is three years before we dispose of it. Rick Martin Advanced Print & Copy 229 Memorial Avenue W Springfield, MA 01089 413-736-9808 markath1@verizon.net www.advancedprintandcopy.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Karl Morningstar Sent: Wednesday, August 15, 2007 10:13 AM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] Artwork ***** This is a PrintOwners List Message ***** In the middle of a merger and space is tight, so how long am I required to keep the Seller's artwork. Thanks, Karl Morningstar New England Franchise Corporation 93 Hayden Rowe St./PO Box 189 Hopkinton, MA 01748 (508) 341-9505 (888) 726-5596 FAX mailto:kmorningstar@allegrane.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From QKCONSULT at aol.com Wed Aug 15 10:27:44 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Wed Aug 15 10:28:02 2007 Subject: [PrintOwners] Artwork Message-ID: In a message dated 8/15/2007 10:14:57 AM Eastern Daylight Time, kmorningstar@allegrane.com writes: In the middle of a merger and space is tight, so how long am I required to keep the Seller's artwork. As we all know, experience strongly suggests that whatever cutoff date you select beyond which all artwork is thrown out, within seven days of doing such a customer who has not used the firm in seven years will come to place a reorder "exactly as is." A bit more seriously, my belief is a 4-5 year retention practice is certainly more than generous. In fact, it might not be a bad idea to add copy at the bottom of all invoices, quotes, etc. noting that, "Unless special arrangements are made in advance, artwork, whether created by the company or supplied by the customer, which is not used, modified or reordered within a X-year period of time is discarded without further notice to the customer." John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From Loren at inkonpaper.biz Wed Aug 15 10:45:37 2007 From: Loren at inkonpaper.biz (Loren Maurina) Date: Wed Aug 15 10:46:21 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 In-Reply-To: <002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96><98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> <002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> Message-ID: On Aug 15, 2007, at 9:41 AM, Hal Wendt wrote: > It really doesn't matter if you're right or wrong, the only thing that > matters is the court decision which may or may not be in your favor. I agree with Hal. Right and Wrong are not in the vocabulary of the courts, only legal and illegal. In the court system "legal" is defined "the one with the big bucks"! Settle for something reasonable and then go take it out on your dog. Loren Maurina President L & L Printing, Inc. dba: Allegra Print & Imaging - Clinton Twp dba: Allegra Print & Imaging - Warren ph (586) 263-0060 fx (586) 263-4895 Loren@InkOnPaper.biz From jedwards at printzilla.net Wed Aug 15 10:44:09 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Wed Aug 15 10:47:22 2007 Subject: [PrintOwners] Artwork In-Reply-To: <000401c7df47$e2df5e30$650a0a0a@advanced8l9v8x> References: <000401c7df47$e2df5e30$650a0a0a@advanced8l9v8x> Message-ID: I've got at least 18 years of artwork stored here. Including floppies, syquests, Jazz, and CDs I think it would all fit in two paper cartons, maybe even one. If I copied it all over to one hard drive I could get rid of all that stuff and put something else in those two boxes. Jack Edwards Oak Ridge North, Texas From kellycrom at gmail.com Wed Aug 15 10:56:43 2007 From: kellycrom at gmail.com (Kelly Crom at Applied Graphics) Date: Wed Aug 15 10:55:54 2007 Subject: [PrintOwners] BC Slitters In-Reply-To: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> References: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> Message-ID: <002f01c7df4c$7f52f480$6d01a8c0@KELLY> Chuck, Have you looked at Duplo? I saw one of their cutter/slitters at Graph Expo in the HP booth that can be pre-programmed for various cuts(with and without gutters). Another slick feature was that you could print a barcode in the trim area of your sheet that would then be read by the cutter, which would then select the correct program automatically. Kelly Crom Applied Graphics Associates, Inc. We've Moved!!! 2405 Annapolis Lane N, #250 Plymouth, MN 55441 New Phone: (763)231-6970 kellycrom@gmail.com www.applied-graphics.com > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Chuck > Sent: Wednesday, August 15, 2007 7:26 AM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] BC Slitters > > ***** This is a PrintOwners List Message ***** > > We are looking for a business card slitter which can handle Digital > (slippery) printed cards. I am looking for one which could slit a > standard 12 up run (8.5x11) and be able to run 12 up with a gutter > cut (9x12). > > Anyone have any suggestions. > > > > > Chuck Pappas > Arlington Swifty Printing > 1386 Massachusetts Avenue > Arlington, MA 02476 > 781-646-8700 > www.arlingtonswifty.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From dave at mobile-print.com Wed Aug 15 13:43:22 2007 From: dave at mobile-print.com (Dave Peters) Date: Wed Aug 15 11:01:27 2007 Subject: [PrintOwners] Need NCR SCCB Message-ID: <46C33B3A.4000506@mobile-print.com> I have a customer that wants to print his own 2 part credit card slips (old style for use with a hand operated imprinter) for which I need a white self contained coated back sheet. NCR makes the stuff but it is mill order in full cartons only. This is a short run and I really only need 250 sheets of 8.5 x 11 for the order. Does anyone have some around or know of a source for less than carton quantities?? Thanks, Dave Peters Mobile Print, Inc. 201 W. Central Road Mt. Prospect, IL From swiftyprinting at mac.com Wed Aug 15 11:02:43 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 15 11:02:52 2007 Subject: [PrintOwners] Quark Alliance Message-ID: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> Signed up for the Quark Alliance. In less than a week my new software was shipped, someone called me and I am already listed in their search database. It appears they want this to work. (Must have been aware of the Adobe problems) Along with the full version extra Quark License (and boxed software - no downloading) is some software called Quark Print Collection. It is for imposition directly in Quark and Acrobat. A nice bonus I wasn't expecting. On a second note it appears Adobe is getting ready to go after Microsoft Publisher with their own similar Office product directly target at Publisher. It appears the Adobe Microsoft wars will be getting hotter. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From k_graham at hotmail.com Wed Aug 15 11:04:33 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Wed Aug 15 11:04:55 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96><98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> <002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> Message-ID: > > You just might consider how court turned out for Bob Bergey when he went > up > against a relentless law team from Xerox. I don't know the specific > details > but the end result was that Bob lost his shop. The copier companies have > lawyers sitting around with nothing to do but destroy you and your > business, > It really doesn't matter if you're right or wrong, the only thing that > matters is the court decision which may or may not be in your favor. > > > Hal Wendt > IMP Printing & Graphics Design > Southgate, Michigan USA So true about the legal team Hal; In the pretrial their was a teleconference including a Ikon lawyer and judge from Atlanta & the local lawyer hired by Ikon. However my suit consists of 2 small claims to a max of 25,000.00 each, requesting they remove the copier and for not fulfilling the maintenance needs of a IR5000 which was found to be up to 390% past due on parts replacement. Their counter claim was payment of balance of color copier plus their interpretation of click charges. Being small claims neither party is obligated to hire a attorney and unless completely frivolous is unlikely to be paid attorney charges which means I could be out about 20,000 balance on cpp500 plus click charges. It was my feeling the argument over click charges allows me to bring in additional info regards neglect on other machines as the click charges are for all machines. End result is 25,000 won't put me under as our copier productivity has more than doubled since moving to Xerox from Ikon, we've already won even if we loose. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From hal at pickimp.com Wed Aug 15 11:29:24 2007 From: hal at pickimp.com (Hal Wendt) Date: Wed Aug 15 11:29:08 2007 Subject: [PrintOwners] BC Slitters References: <708ACBD2-704F-42A6-AF67-6761BD137BD0@mac.com> <002f01c7df4c$7f52f480$6d01a8c0@KELLY> Message-ID: <000c01c7df51$122f8e40$0301a8c0@sbcglobal.net> Take a look at these guys, slit, perf, score. It's made for digital output http://tinyurl.com/2bsyby Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA From k_graham at hotmail.com Wed Aug 15 11:29:27 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Wed Aug 15 11:29:37 2007 Subject: [PrintOwners] Need NCR SCCB Message-ID: >> I have a customer that wants to print his own 2 part credit card slips >> (old style for use with a hand operated imprinter) for which I need a >> white self contained coated back sheet. NCR makes the stuff but it is >> mill order in full cartons only. This is a short run and I really only >> need 250 sheets of 8.5 x 11 for the order. Does anyone have some around >> or know of a source for less than carton quantities?? After going through this exact same scenario, except we were to print them, after adding shipping for a pack of self contained and telling that would be a week delivery. I offered the job using 3 part pre-perfed that I had in stock telling customer it was cheaper and all he had to do was throw the top blank white copy away and he could have the job by closing. We've done the job 2 times since with 3 part, don't you just love customers that need it today. If you do need the self contained I think it was Coast Paper in Edmonton Alberta that had 500 sheet 8.5x11 packs. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From mail at myprinter.biz Wed Aug 15 11:48:01 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 15 11:48:09 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 In-Reply-To: <002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> Message-ID: It really doesn't matter if you're right or wrong, the only thing that matters is the court decision which may or may not be in your favor. Hal Hal - I finally became comfortable with the court system when my lawyer told me never to expect justice from it - just a decision what might or might not be in my favor and might be completely ridiculous, either way. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Hal Wendt Sent: Wednesday, August 15, 2007 9:42 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 ***** This is a PrintOwners List Message ***** You just might consider how court turned out for Bob Bergey when he went up against a relentless law team from Xerox. I don't know the specific details but the end result was that Bob lost his shop. The copier companies have lawyers sitting around with nothing to do but destroy you and your business, It really doesn't matter if you're right or wrong, the only thing that matters is the court decision which may or may not be in your favor. Hal Wendt IMP Printing & Graphics Design Southgate, Michigan USA _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From eatnsleepgolf at msn.com Wed Aug 15 11:55:25 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 15 11:55:41 2007 Subject: [PrintOwners] Internet advertising Message-ID: I agree with most of your comments..... but 1 BIG exception and it works two different ways for us: 20% of the population will type key word domain names into their browser, so if someone is looking for 'color business cards Miami', and you own this domain name: ColorBusinessCardsMiami.com, AND you have it pointed to your website, you will get hits.....and hits mean more business. They basically stumbled onto your printing website. Second, is the Google or Yahoo search on the same thing. As a domain investor, attorneys are one of my best customers. I sell keyword domain names for 4 figures such as MadisonTrialAttorney.COM .com and so forth for that very reason. Of course an attorney will make his/her investment back with just one re-directed 'keyword' domain name client. We have about a dozen keyword dot coms pointed at our company website. They cost only $9/yr. They bring in business. Larry Desert Pacific Printing Tucson >>>>>>"Stumbling" is not how it works, Xeroid, any more than you can rely on prospective customers stumbling across your physical location. There are so many variables inherent in an answer to your question, but, basically, a website must be marketed and people must be driven to it in some combination of the many methods available. There is no shortage of books on the subject (check Amazon). It's certainly not an automatic process. The RFQs our website gets are, as far as I'm concerned, rarely better than the requests for business card quotes generated by the yellow pages. For one thing, they're too anonymous to be able to engage in a value-building interaction. One way we drive people to our website is by requiring (usually) that files be sent us via the site and not by email. The real question is "What do you want or expect your website to do for you?" The potential answers are as varied as there are business models. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 From pressexpress at bfm.org Wed Aug 15 11:51:25 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 15 11:57:07 2007 Subject: [PrintOwners] Artwork In-Reply-To: References: <000401c7df47$e2df5e30$650a0a0a@advanced8l9v8x> Message-ID: <50B6249D-C5EA-44CC-BF42-FD40EECF4BA9@bfm.org> 10 years or so. g On Aug 15, 2007, at 9:44 AM, Jack Edwards wrote: > ***** This is a PrintOwners List Message ***** > > I've got at least 18 years of artwork stored here. Including > floppies, syquests, Jazz, and CDs I think it would all fit in two > paper cartons, maybe even one. If I copied it all over to one hard > drive I could get rid of all that stuff and put something else in > those two boxes. > > Jack Edwards > Oak Ridge North, Texas > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From mark at pipsturgeonbay.com Wed Aug 15 12:06:28 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Wed Aug 15 12:07:54 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 In-Reply-To: References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96><98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com><002d01c7df42$ec016b20$0301a8c0@sbcglobal.net> Message-ID: Take that a bit further. If you miss something like a filing date, a piece of evidence in court, etc, you can lose even though you may be right. Be nice to your dog though! Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Loren Maurina Sent: Wednesday, August 15, 2007 9:46 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 ***** This is a PrintOwners List Message ***** On Aug 15, 2007, at 9:41 AM, Hal Wendt wrote: > It really doesn't matter if you're right or wrong, the only thing that > matters is the court decision which may or may not be in your favor. I agree with Hal. Right and Wrong are not in the vocabulary of the courts, only legal and illegal. In the court system "legal" is defined "the one with the big bucks"! Settle for something reasonable and then go take it out on your dog. Loren Maurina President L & L Printing, Inc. dba: Allegra Print & Imaging - Clinton Twp dba: Allegra Print & Imaging - Warren ph (586) 263-0060 fx (586) 263-4895 Loren@InkOnPaper.biz _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ From eatnsleepgolf at msn.com Wed Aug 15 12:13:41 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 15 12:14:07 2007 Subject: [PrintOwners] Suing your vendors Message-ID: >>>>>>>The copier companies have lawyers sitting around with nothing to do but destroy you and your business, It really doesn't matter if you're right or wrong, the only thing that matters is the court decision which may or may not be in your favor. Hal Wendt<<<<<<< You are so right, and it can be worse than that.....I had 3 attorneys represent me in a suit against K/M. I had to fire the first two for bumbling. The third one mis-understood the judge's order, and I was found in contempt of court 2 weeks later! The same attorney, on another matter, did not answer a court date, and my driver's license was suspended for a year without my knowledge! Here I am driving around for a year with a bench warrant for my arrest. There's more: I paid the balance owed on that equipment over a 12 month period to another attorney.......he kept the money and was subsequently dis-barred! Law school was the answer for me. I learned that the courtroom is not about justice, but about the practice of law. My opinion is off the record of course. Larry Desert Pacific Printing Tucson From mv.sirspeedy at gmail.com Wed Aug 15 12:14:43 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 12:15:04 2007 Subject: [PrintOwners] Artwork In-Reply-To: References: Message-ID: <98f5b19a0708150914v67d7b6a7ob4dfde23a90e3fdc@mail.gmail.com> On 8/15/07, QKCONSULT@aol.com wrote: > > A bit more seriously, my belief is a 4-5 year retention practice is > certainly more than generous. In fact, it might not be a bad idea to add copy at the > bottom of all invoices, quotes, etc. noting that, "Unless special > arrangements are made in advance, artwork, whether created by the company or supplied by > the customer, which is not used, modified or reordered within a X-year > period of time is discarded without further notice to the customer." Sounds goo, but it could be a double-edged sword: I don't want to encourage customers to ask me for the files "just in case." We keep art files indefinitely. As a numerical system is self-purging, the files we store in currently accessible file cabinets go back to 1998 (our most recent move) without taking up much space. Older files are in a few paper cartons ("just in case," and because it's more time-consuming to get rid of them than to leave them there) somewhere in back with our archived bookeeping paperwork. I just checked the oldest job jacket on file up front -- from April 1998. One of the items contained in it was moved to a new order as recently as late 2005. If you've got the room -- and a self-purging system -- I say keep the art.. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From prtquick at eos.net Wed Aug 15 12:46:23 2007 From: prtquick at eos.net (Scott Finke) Date: Wed Aug 15 12:20:06 2007 Subject: [PrintOwners] Company Website In-Reply-To: <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> References: <023501c7de99$618de440$c801a8c0@Scott> <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> Message-ID: We use Printers Presence. Our website does not collect strangers who are 'surfing the web' for the most part. It is a tool to let our existing customers send us files, and help prospects to 'check us out.' I have had prospective customers come in for a quote, or call me up for a quote who have seen the website. I think it gives you a certain 'gravitas' if it looks professional. I had a call yesterday from a new prospect who was wondering if we did bulk mail and said "but I see from your website that you do that"! I also have a couple of customers with custom portals to order business cards and other repeating projects. We also drove newsletter recipients to our website this year by having a drawing. Each newsletter was numbered, and the winner was posted on the website. We only had one person claim a prize, and now we do some printing for them - we did not previously. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 14, 2007, at 10:26 PM, Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/14/07, Wayne wrote: >> >> Want to know if anyone has had success with their company web site? >> What I >> mean is, have you received NEW BUSINESS from NEW CLIENTS stumbling >> upon >> your site? > > "Stumbling" is not how it works, Xeroid, any more than you can rely on > prospective customers stumbling across your physical location. > > There are so many variables inherent in an answer to your question, > but, basically, a website must be marketed and people must be driven > to it in some combination of the many methods available. There is no > shortage of books on the subject (check Amazon). It's certainly not an > automatic process. > > The RFQs our website gets are, as far as I'm concerned, rarely better > than the requests for business card quotes generated by the yellow > pages. For one thing, they're too anonymous to be able to engage in a > value-building interaction. One way we drive people to our website is > by requiring (usually) that files be sent us via the site and not by > email. > > The real question is "What do you want or expect your website to do > for you?" The potential answers are as varied as there are business > models. > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From k_graham at hotmail.com Wed Aug 15 12:22:12 2007 From: k_graham at hotmail.com (k_graham@hotmail.com) Date: Wed Aug 15 12:22:26 2007 Subject: [PrintOwners] Artwork References: <01b601c7df46$7136a5a0$6601a8c0@YOUR199399EAFA> Message-ID: > In the middle of a merger and space is tight, so how long am I required to > keep the Seller's artwork. > Until you've contacted every customer, told them you've bought the previous company assets and found out if they want anything regards those files or new orders of which you will mention every last one. This is a win, win situation as you may simply ask how the previous company was - if slow, over priced or good you now offer to be better. For sure you won't get every customer but you should win back customers lost due to some problem of the previous company. The computer stuff takes minimal space so I suggest archiving it even if company says they don't use it. The rest depends on what the clients say. Ken Graham ken@communityprinters.com CommunityPrinters.com 1020-103 ave. Dawson Creek BC V1G 2G5 250.782.7108 Skype.com voice address grahams,ken-erika From eatnsleepgolf at msn.com Wed Aug 15 12:26:13 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 15 12:26:29 2007 Subject: [PrintOwners] PDF easy editing Message-ID: Easier yet...........drag the PDF file to your AI shortcut on your desktop....voila! We use PC's don't know about Mac. Won't work if type has been converted to curves....in that case, delete that portion and re-type. Larry Desert pacific Tucson >>>>>>Even easier. Change the extension .pdf to .ai and open the whole thing in Illustrator For the most part, minor text changes can be done by using Acrobat's text editing tools. Ron Sardo Sugarloaf Print Shop<<<<<< From mv.sirspeedy at gmail.com Wed Aug 15 12:32:42 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 12:32:48 2007 Subject: [PrintOwners] Quark Alliance In-Reply-To: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> References: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> Message-ID: <98f5b19a0708150932j409f3099xe910b9b73b123656@mail.gmail.com> On 8/15/07, Chuck wrote: > > On a second note it appears Adobe is getting ready to go after > Microsoft Publisher with their own similar Office product directly > target at Publisher. Wasn't that the then-intended new positioning for PageMaker with v.7? -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From eatnsleepgolf at msn.com Wed Aug 15 12:44:15 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 15 12:44:36 2007 Subject: [PrintOwners] New computer migration from old Message-ID: We tried the software known as pc mover to move all software, email files and settings and passwords to a new PC yesterday. FWIW, it took 2 hours to transfer 45GB, and amazingly enough, everything works on the new PC. Well worth the $39 even if you can only use it one time. We file all customer emails with artwork attached way back to 2002, and they all transferred perfectly. 5 digital print drivers did not transfer, it appears we'll have to install them manually. The old PC is completely functional as well... not that we need it, but it's good to know it still works if the new PC didn't. Desert Pacific Tucson From po-lists at sugarloafprint.com Wed Aug 15 12:54:39 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 15 12:54:58 2007 Subject: [PrintOwners] PDF easy editing In-Reply-To: References: Message-ID: <46C32FCF.2050401@sugarloafprint.com> You are right Larry Old habits are hard to die sometimes Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 larry wrote: > ***** This is a PrintOwners List Message ***** > > Easier yet...........drag the PDF file to your AI shortcut on your desktop....voila! We use PC's don't know about Mac. Won't work if type has been converted to curves....in that case, delete that portion and re-type. > > Larry > Desert pacific > Tucson > > >>>>>>> Even easier. Change the extension .pdf to .ai and open the whole thing >>>>>>> > in Illustrator > > For the most part, minor text changes can be done by using Acrobat's > text editing tools. > > Ron Sardo > Sugarloaf Print Shop<<<<<< > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > From po-lists at sugarloafprint.com Wed Aug 15 12:56:53 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 15 12:57:27 2007 Subject: [PrintOwners] New computer migration from old In-Reply-To: References: Message-ID: <46C33055.7020700@sugarloafprint.com> I've had success with PC Mover too. But... If there is a problem on the old drive, the problem will also be moved to the new drive Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 larry wrote: > ***** This is a PrintOwners List Message ***** > > We tried the software known as pc mover to move all software, email files and settings and passwords to a new PC yesterday. FWIW, it took 2 hours to transfer 45GB, and amazingly enough, everything works on the new PC. Well worth the $39 even if you can only use it one time. We file all customer emails with artwork attached way back to 2002, and they all transferred perfectly. 5 digital print drivers did not transfer, it appears we'll have to install them manually. > > The old PC is completely functional as well... not that we need it, but it's good to know it still works if the new PC didn't. > > Desert Pacific > Tucson > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > From pressexpress at bfm.org Wed Aug 15 11:48:49 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 15 13:04:27 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <46C2F021.9010408@sugarloafprint.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com> Message-ID: <37BB7187-D905-4042-B453-36582387FA56@bfm.org> Won't you have a font problem then???? Meaning, the pdf has them embedded and illustrator says that the font is missing? That is what happens to me on my end (mac) G On Aug 15, 2007, at 7:22 AM, Ron Sardo wrote: > ***** This is a PrintOwners List Message ***** > > Even easier. Change the extension .pdf to .ai and open the whole thing > in Illustrator > > For the most part, minor text changes can be done by using Acrobat's > text editing tools. > > Ron Sardo > Sugarloaf Print Shop > mailto:po-lists@sugarloafprint.com > www.sugarloafprint.com > 570-788-5099 ? Fax: 570-788-6077 > > > > Travis wrote: >> ***** This is a PrintOwners List Message ***** >> >> Here is a handy trick I learned a while back... >> >> In Acrobat 1. select the OBJECT TOUCH UP TOOL >> 2. highlight everything on the page >> 3. right click on one of the objects >> 4. select EDIT OBJECTS >> >> This will open paths to Illustrator, Edit away, all changes to the >> PDF are >> saved when you close Illustrator. >> Hope this helps >> >> >> Travis Lewis >> Date-Line Digital Printing >> Fairbanks, Alaska >> >> -----Original Message----- >> From: printowners-bounces@printweb.org >> [mailto:printowners-bounces@printweb.org] On Behalf Of >> bnjbriggs@juno.com >> Sent: Monday, August 13, 2007 5:38 AM >> To: printowners@printweb.org >> Subject: [PrintOwners] Editing a PDF >> >> ***** This is a PrintOwners List Message ***** >> >> Is there a way to edit/change a PDF? I have a repeat booklet that >> I do this >> time every year, and the time frame is short and the designer that >> usually >> does it, tends to get pookey. I'd rather do it myself and get the >> changes >> done quicker, but am not able to. I would like it an an eidtable/ >> changeable >> format (Word?). >> Bob Briggs Evangel Printers, Bucksport, Maine >> >> >> >> _____________________________________________________________________ >> ___ >> Send your friends personalized video messages! >> Sign up for a FREE Juno account and start sending Video Mail today! >> http://track.juno.com/s/lc?u=http://account.juno.com/s/cart? >> action=addToCart >> %26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video% >> 26refcd=JU >> EML0707VDO >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> >> >> > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From po-lists at sugarloafprint.com Wed Aug 15 13:36:02 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 15 13:36:10 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <37BB7187-D905-4042-B453-36582387FA56@bfm.org> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com> <37BB7187-D905-4042-B453-36582387FA56@bfm.org> Message-ID: <46C33982.1020202@sugarloafprint.com> All I can say that I can't remember a problem like the one you mentioned with Illustrator on a PC. Now that you mentioned it, I'm surprised it hasn't occurred. But watch... the next PDF I open in Illustrator will give me that problem... Thanks buddy! Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Greg Weinfurter wrote: > ***** This is a PrintOwners List Message ***** > > Won't you have a font problem then???? Meaning, the pdf has them > embedded and illustrator says that the font is missing? That is what > happens to me on my end (mac) > > G > > On Aug 15, 2007, at 7:22 AM, Ron Sardo wrote: > >> ***** This is a PrintOwners List Message ***** >> >> Even easier. Change the extension .pdf to .ai and open the whole thing >> in Illustrator >> >> For the most part, minor text changes can be done by using Acrobat's >> text editing tools. >> >> Ron Sardo >> Sugarloaf Print Shop >> mailto:po-lists@sugarloafprint.com >> www.sugarloafprint.com >> 570-788-5099 ? Fax: 570-788-6077 >> >> >> >> Travis wrote: >>> ***** This is a PrintOwners List Message ***** >>> >>> Here is a handy trick I learned a while back... >>> >>> In Acrobat 1. select the OBJECT TOUCH UP TOOL >>> 2. highlight everything on the page >>> 3. right click on one of the objects >>> 4. select EDIT OBJECTS >>> >>> This will open paths to Illustrator, Edit away, all changes to the >>> PDF are >>> saved when you close Illustrator. >>> Hope this helps >>> >>> >>> Travis Lewis >>> Date-Line Digital Printing >>> Fairbanks, Alaska >>> >>> -----Original Message----- >>> From: printowners-bounces@printweb.org >>> [mailto:printowners-bounces@printweb.org] On Behalf Of >>> bnjbriggs@juno.com >>> Sent: Monday, August 13, 2007 5:38 AM >>> To: printowners@printweb.org >>> Subject: [PrintOwners] Editing a PDF >>> >>> ***** This is a PrintOwners List Message ***** >>> >>> Is there a way to edit/change a PDF? I have a repeat booklet that I >>> do this >>> time every year, and the time frame is short and the designer that >>> usually >>> does it, tends to get pookey. I'd rather do it myself and get the >>> changes >>> done quicker, but am not able to. I would like it an an >>> eidtable/changeable >>> format (Word?). >>> Bob Briggs Evangel Printers, Bucksport, Maine >>> >>> >>> >>> ________________________________________________________________________ >>> >>> Send your friends personalized video messages! >>> Sign up for a FREE Juno account and start sending Video Mail today! >>> http://track.juno.com/s/lc?u=http://account.juno.com/s/cart?action=addToCart >>> >>> %26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video%26refcd=JU >>> >>> EML0707VDO >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >>> >>> >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >>> >>> >>> >>> >> >> _______________________________________________ >> PrintOwners Discussion List >> Post: PrintOwners@printweb.org >> Info: http://rb.enter.net/mailman/listinfo/printowners > > From eatnsleepgolf at msn.com Wed Aug 15 13:41:33 2007 From: eatnsleepgolf at msn.com (larry) Date: Wed Aug 15 13:41:49 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip Message-ID: Just an update..... our estimating software adds a type charge to every invoice.....which acts as a reminder to the CSR to answer this question: "Did anyone's fingers touch the keyboard for any part of this job?" Almost a 3 fold increase in type sales without much supervision. And it's mostly a lot of jobs that we've added only $20 or so to, instead of giving it away free. And for you low price leaders......no, we get no complaints. Larry Desert Pacific Tucson From prtquick at eos.net Wed Aug 15 14:34:14 2007 From: prtquick at eos.net (Scott Finke) Date: Wed Aug 15 14:07:47 2007 Subject: [PrintOwners] Quark Alliance In-Reply-To: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> References: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> Message-ID: <4c2ed8fae5e3120fdb09cc2e325f0639@eos.net> What does it cost to be in the Quark Alliance? I saw some info about the Quark impostion software last year at GraphExpo and it looked interesting. Thanks! Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 15, 2007, at 11:02 AM, Chuck wrote: > ***** This is a PrintOwners List Message ***** > > Signed up for the Quark Alliance. In less than a week my new software > was shipped, someone called me and I am already listed in their search > database. It appears they want this to work. (Must have been aware of > the Adobe problems) > > Along with the full version extra Quark License (and boxed software - > no downloading) is some software called Quark Print Collection. It is > for imposition directly in Quark and Acrobat. A nice bonus I wasn't > expecting. > > On a second note it appears Adobe is getting ready to go after > Microsoft Publisher with their own similar Office product directly > target at Publisher. It appears the Adobe Microsoft wars will be > getting hotter. > > > > > Chuck Pappas > Arlington Swifty Printing > 1386 Massachusetts Avenue > Arlington, MA 02476 > 781-646-8700 > www.arlingtonswifty.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From sos at olympus.net Wed Aug 15 14:16:48 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 15 14:17:11 2007 Subject: [PrintOwners] Editing a PDF References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com><37BB7187-D905-4042-B453-36582387FA56@bfm.org> <46C33982.1020202@sugarloafprint.com> Message-ID: <00f701c7df68$71e5b1e0$0300a8c0@DANIEL> >All I can say that I can't remember a problem like the one you mentioned with Illustrator on a PC. =============== I don't think I have ever opened a PDF in Illustrator without having the font's change. I really try to do all editing in Acrobat with Pitstop. One real problem I have encountered is anything with a gradient fill that needs to be a spot color. Anyone know how to handle that???? I have wound up deleting them and placing the PDF in InDesign and recreating the gradient fill there but that's not the ideal way to do it. Or is it? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From swiftyprinting at mac.com Wed Aug 15 14:16:52 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 15 14:17:21 2007 Subject: [PrintOwners] Quark Alliance In-Reply-To: <4c2ed8fae5e3120fdb09cc2e325f0639@eos.net> References: <50C13984-3E31-4B60-A16B-79B7E036F293@mac.com> <4c2ed8fae5e3120fdb09cc2e325f0639@eos.net> Message-ID: On Aug 15, 2007, at 2:34 PM, Scott Finke wrote: > What does it cost to be in the Quark Alliance? I saw some info > about the Quark impostion software last year at GraphExpo and it > looked interesting. I think it was $495 per year. You can get 2 free upgrades or 1 Free box copy of Quark along with the Imposition software. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From po-lists at sugarloafprint.com Wed Aug 15 14:22:39 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Wed Aug 15 14:22:55 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <00f701c7df68$71e5b1e0$0300a8c0@DANIEL> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com><37BB7187-D905-4042-B453-36582387FA56@bfm.org> <46C33982.1020202@sugarloafprint.com> <00f701c7df68$71e5b1e0$0300a8c0@DANIEL> Message-ID: <46C3446F.9090007@sugarloafprint.com> Do me a favor Dan Send me a PDF that gave you font changes, I'd like to open it up to see what happens. Thanks! Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > >> All I can say that I can't remember a problem like the one you mentioned > with Illustrator on a PC. > =============== > > I don't think I have ever opened a PDF in Illustrator without having > the font's change. I really try to do all editing in Acrobat with > Pitstop. > One real problem I have encountered is anything with a gradient fill > that needs to be a spot color. Anyone know how to handle that???? > I have wound up deleting them and placing the PDF in InDesign and > recreating the gradient fill there but that's not the ideal way to do > it. Or is it? > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > From pressexpress at bfm.org Wed Aug 15 14:25:04 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 15 14:30:52 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <46C33982.1020202@sugarloafprint.com> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com> <37BB7187-D905-4042-B453-36582387FA56@bfm.org> <46C33982.1020202@sugarloafprint.com> Message-ID: <0ADED436-1C2B-427A-8057-3678286C7796@bfm.org> A recent experience I had was a pdf that viewed and printed (color copier) fine on the PC but when ripped from the mac, fonts were missing on the mac. I discovered that fonts were NOT embedded when the pdf was made, but when it was viewed on the PC, since the font was a PC system font, Acrobat knew enough to "load" the font from the system so the pdf viewed and printed correctly, but when we moved the pdf over to the mac to rip, the font was missing. Uugg! g On Aug 15, 2007, at 12:36 PM, Ron Sardo wrote: > ***** This is a PrintOwners List Message ***** > > All I can say that I can't remember a problem like the one you > mentioned with Illustrator on a PC. > > Now that you mentioned it, I'm surprised it hasn't occurred. > But watch... the next PDF I open in Illustrator will give me that > problem... Thanks buddy! > > Ron Sardo > Sugarloaf Print Shop > mailto:po-lists@sugarloafprint.com > www.sugarloafprint.com > 570-788-5099 ? Fax: 570-788-6077 > > > > Greg Weinfurter wrote: >> ***** This is a PrintOwners List Message ***** >> >> Won't you have a font problem then???? Meaning, the pdf has them >> embedded and illustrator says that the font is missing? That is >> what happens to me on my end (mac) >> >> G >> >> On Aug 15, 2007, at 7:22 AM, Ron Sardo wrote: >> >>> ***** This is a PrintOwners List Message ***** >>> >>> Even easier. Change the extension .pdf to .ai and open the whole >>> thing >>> in Illustrator >>> >>> For the most part, minor text changes can be done by using Acrobat's >>> text editing tools. >>> >>> Ron Sardo >>> Sugarloaf Print Shop >>> mailto:po-lists@sugarloafprint.com >>> www.sugarloafprint.com >>> 570-788-5099 ? Fax: 570-788-6077 >>> >>> >>> >>> Travis wrote: >>>> ***** This is a PrintOwners List Message ***** >>>> >>>> Here is a handy trick I learned a while back... >>>> >>>> In Acrobat 1. select the OBJECT TOUCH UP TOOL >>>> 2. highlight everything on the page >>>> 3. right click on one of the objects >>>> 4. select EDIT OBJECTS >>>> >>>> This will open paths to Illustrator, Edit away, all changes to >>>> the PDF are >>>> saved when you close Illustrator. >>>> Hope this helps >>>> >>>> >>>> Travis Lewis >>>> Date-Line Digital Printing >>>> Fairbanks, Alaska >>>> >>>> -----Original Message----- >>>> From: printowners-bounces@printweb.org >>>> [mailto:printowners-bounces@printweb.org] On Behalf Of >>>> bnjbriggs@juno.com >>>> Sent: Monday, August 13, 2007 5:38 AM >>>> To: printowners@printweb.org >>>> Subject: [PrintOwners] Editing a PDF >>>> >>>> ***** This is a PrintOwners List Message ***** >>>> >>>> Is there a way to edit/change a PDF? I have a repeat booklet >>>> that I do this >>>> time every year, and the time frame is short and the designer >>>> that usually >>>> does it, tends to get pookey. I'd rather do it myself and get >>>> the changes >>>> done quicker, but am not able to. I would like it an an eidtable/ >>>> changeable >>>> format (Word?). >>>> Bob Briggs Evangel Printers, Bucksport, Maine >>>> >>>> >>>> >>>> ___________________________________________________________________ >>>> _____ >>>> Send your friends personalized video messages! >>>> Sign up for a FREE Juno account and start sending Video Mail today! >>>> http://track.juno.com/s/lc?u=http://account.juno.com/s/cart? >>>> action=addToCart >>>> %26offerId=freeVideo%26sep=ssc%26group=freeVideo%26mailType=video >>>> %26refcd=JU >>>> EML0707VDO >>>> _______________________________________________ >>>> PrintOwners Discussion List >>>> Post: PrintOwners@printweb.org >>>> Info: http://rb.enter.net/mailman/listinfo/printowners >>>> >>>> >>>> >>>> _______________________________________________ >>>> PrintOwners Discussion List >>>> Post: PrintOwners@printweb.org >>>> Info: http://rb.enter.net/mailman/listinfo/printowners >>>> >>>> >>>> >>>> >>> >>> _______________________________________________ >>> PrintOwners Discussion List >>> Post: PrintOwners@printweb.org >>> Info: http://rb.enter.net/mailman/listinfo/printowners >> >> > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From sos at olympus.net Wed Aug 15 14:30:29 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 15 14:31:03 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip References: Message-ID: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> ----- Original Message ----- From: "larry" And it's mostly a lot of jobs that we've added only $20 or so to, instead of giving it away free. >And for you low price leaders......no, we get no complaints. ====================== We add $5 minimum. We get amazing complaints. People are practically in tears. Five bucks????? for what!!!!! just to open a disk, just to download an email. I do that all the time at home and I don't charge anyone FIVE BUCKS!!!! What if I have two files??? Dear God it's not TEN Bucks is it???? God bless you Larry and your customers, too. Send a few up here will you. If anything drives me out of this business, it will be the whining, complaining, price negotiating, idiot customers who have no respect whatsoever for our expertise, investment in training and equipment and hard work. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From mv.sirspeedy at gmail.com Wed Aug 15 14:47:06 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 14:47:13 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> Message-ID: <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> On 8/15/07, Dan Huntingford wrote: > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to download > an email. I do that all the time at home and I don't charge anyone FIVE > BUCKS!!!! I think I see the problem. In some way, you're telling your customers (a) that you're charging them five bucks and (b) that you're charging them for something for which no value has been built or is perceived. The remedy(ies): (1) There's no need to tell them. Build it in; don't itemize it. (2) If you do need to mention it, say it's for previewing, checking, and processing the file. (3) Raise the minimum! Five bucks isn't enough for anything, and certainly not if you have to explain it. Really, Dan, I promise: your customers aren't any different. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From dominick at fmtc.com Wed Aug 15 14:55:52 2007 From: dominick at fmtc.com (Dominick's Printing) Date: Wed Aug 15 14:56:03 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners In-Reply-To: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> Message-ID: <46C34C38.2000500@fmtc.com> > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net Agreed Dan. I am sick and tired of the whining about prices. When the turkeys go to wallyworld, they never question the raised prices. But boy howdy, we raise at all, and "well we will have to find another printer that is cheaper..." Just got that yesterday from a doctor's office. So I told her - "well, do you want surgery on your printing done right or cheaply? We have never let you run out. Our service has been fantastic. If you want cheap, boy howdy we can do it." Know what? She had the nerve to ask "how cheap?" So being the smart ass that I am, I said "I will lower my prices by the same percent your doctor will lower his prices for the next patient!" Yup, you guessed it, she said "he won't lower his prices, he's the best." So I replied, "well, so am I, have a nice day." Is the weekend here yet??? Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! From mail at myprinter.biz Wed Aug 15 15:05:51 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 15 15:06:02 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> Message-ID: Dan - I'd listen to Michael Vogel on this: He's almost as greedy as I am and gets away with it. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Michael Vogel Sent: Wednesday, August 15, 2007 2:47 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** On 8/15/07, Dan Huntingford wrote: > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to download > an email. I do that all the time at home and I don't charge anyone FIVE > BUCKS!!!! I think I see the problem. In some way, you're telling your customers (a) that you're charging them five bucks and (b) that you're charging them for something for which no value has been built or is perceived. The remedy(ies): (1) There's no need to tell them. Build it in; don't itemize it. (2) If you do need to mention it, say it's for previewing, checking, and processing the file. (3) Raise the minimum! Five bucks isn't enough for anything, and certainly not if you have to explain it. Really, Dan, I promise: your customers aren't any different. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mail at myprinter.biz Wed Aug 15 15:10:56 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Wed Aug 15 15:11:15 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners In-Reply-To: <46C34C38.2000500@fmtc.com> Message-ID: Joe & Dan - Tell the people for whom price is the primary consideration that you can beat your own prices LOTS of places, but wouldn't send a friend to any of them. Then offer to give them the names of those other printing firms - I'd suggest your biggest business enemies - so they'll go there and slowly drive them crazy...and out of business. Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of Dominick's Printing Sent: Wednesday, August 15, 2007 2:56 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Re:Black hole up NOW: Whiners ***** This is a PrintOwners List Message ***** > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net Agreed Dan. I am sick and tired of the whining about prices. When the turkeys go to wallyworld, they never question the raised prices. But boy howdy, we raise at all, and "well we will have to find another printer that is cheaper..." Just got that yesterday from a doctor's office. So I told her - "well, do you want surgery on your printing done right or cheaply? We have never let you run out. Our service has been fantastic. If you want cheap, boy howdy we can do it." Know what? She had the nerve to ask "how cheap?" So being the smart ass that I am, I said "I will lower my prices by the same percent your doctor will lower his prices for the next patient!" Yup, you guessed it, she said "he won't lower his prices, he's the best." So I replied, "well, so am I, have a nice day." Is the weekend here yet??? Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From swiftyprinting at mac.com Wed Aug 15 15:32:16 2007 From: swiftyprinting at mac.com (Chuck) Date: Wed Aug 15 15:32:34 2007 Subject: [PrintOwners] Editing a PDF In-Reply-To: <0ADED436-1C2B-427A-8057-3678286C7796@bfm.org> References: <20070813.093743.24362.0@webmail04.lax.untd.com> <001c01c7ddd0$93e653b0$bbb2fb10$@com> <46C2F021.9010408@sugarloafprint.com> <37BB7187-D905-4042-B453-36582387FA56@bfm.org> <46C33982.1020202@sugarloafprint.com> <0ADED436-1C2B-427A-8057-3678286C7796@bfm.org> Message-ID: <5E493514-BBBC-43D0-92FA-2047354DEF9E@mac.com> On Aug 15, 2007, at 2:25 PM, Greg Weinfurter wrote: > NOT embedded when the pdf was made, but when it was viewed on the > PC, since the font was a PC system font, Acrobat knew enough to > "load" the font from the system so the pdf viewed and printed > correctly, but when we moved the pdf over to the mac to rip, the > font was missing. Uugg! Not to sound smug..but That is what preflighting is for. The full version of Acrobat has this built in. No need to buy extra software. Create a few profiles for different uses to make things easier. If it is for a digital copier there are less things you need to preflight versus a press. Also you should not be "printing" a PDF. Just drop in your RIP. Re- printing it could create a whole new set of problems. Also for a quickie method of preflighting.....Set your RIP "not to" substitute fonts and you can also use it as a "cheat" way to preflight. Turn on print error report and it will not print the job but will print out why and what needs to be fixed. Use the report to educate your customer. Chuck Pappas Arlington Swifty Printing 1386 Massachusetts Avenue Arlington, MA 02476 781-646-8700 www.arlingtonswifty.com From pressexpress at bfm.org Wed Aug 15 11:47:29 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 15 15:34:41 2007 Subject: [PrintOwners] Click fee survey In-Reply-To: <55023c774bbedf97352598c719fa6af7@theprintingstore.com> References: <46C2003C.6050102@parchmentpress.net> <55023c774bbedf97352598c719fa6af7@theprintingstore.com> Message-ID: <2E808B6E-8D11-4DDE-8C7C-88524140D9D1@bfm.org> Phil, what is your monthly volume. It appears that I am getting raped. G On Aug 14, 2007, at 5:07 PM, Phil Barry wrote: > ***** This is a PrintOwners List Message ***** > > 1) Machine - Canon 3200 > 2) Color Click fee - .085 > 3) Black click fee - .01 > > Thanks, > > Phil > > The Printing Store > 621 Madison > Oak Park, IL 60302 > 708-383-3638 > 708-383-3982 fax > www.theprintingstore.com > > > On Aug 14, 2007, at 2:19 PM, Keli of Coxsackie wrote: > >> 1) Machine ? >> 2) Color Click fee? >> 3) Black click fee? > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From mark at pipsturgeonbay.com Wed Aug 15 15:46:55 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Wed Aug 15 15:48:18 2007 Subject: [PrintOwners] Whining Customers In-Reply-To: <46C34C38.2000500@fmtc.com> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <46C34C38.2000500@fmtc.com> Message-ID: Thought I'd change thread title. Had a customer come in a couple years ago for some letters to send to his customers from the past tourist season (he had a small motel). Same exact order 12 months earlier was $2.00 less than this order. Mentioned that we had raised our prices (in a sarcastic way) from last year. I told him it went up $2 (on a $100 order). What was in his letter? Telling customers he was raising his rates by a minimum of $5 per night for the coming year. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dominick's Printing Sent: Wednesday, August 15, 2007 1:56 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Re:Black hole up NOW: Whiners ***** This is a PrintOwners List Message ***** > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net Agreed Dan. I am sick and tired of the whining about prices. When the turkeys go to wallyworld, they never question the raised prices. But boy howdy, we raise at all, and "well we will have to find another printer that is cheaper..." Just got that yesterday from a doctor's office. So I told her - "well, do you want surgery on your printing done right or cheaply? We have never let you run out. Our service has been fantastic. If you want cheap, boy howdy we can do it." Know what? She had the nerve to ask "how cheap?" So being the smart ass that I am, I said "I will lower my prices by the same percent your doctor will lower his prices for the next patient!" Yup, you guessed it, she said "he won't lower his prices, he's the best." So I replied, "well, so am I, have a nice day." Is the weekend here yet??? Joe Dominick Dominick's Quality Printing 542 W. Idaho Avenue Ontario Oregon 97914 541.881.1121 Fax 541.881.1599 www.dominicksprinting.com dominick@fmtc.com Ontario's ONLY Authorized Adobe Service Provider Microsoft Publisher Files Welcome Here! _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ From mark at pipsturgeonbay.com Wed Aug 15 15:50:40 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Wed Aug 15 15:52:07 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> Message-ID: I itemize any function that I think the customer needs to see, like perfing, typeset changes, etc. The functions that they don't see are cutting, PIA charges, folding (since PrintSmith shows a folded size), etc. I only show the total for the job though, not a charge for each function. If they ask if there is a charge for each function they see, I don't answer yes or no directly, but mention that those are the things we have to do to complete the job. Never had anyone question it further. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Wednesday, August 15, 2007 1:30 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** ----- Original Message ----- From: "larry" And it's mostly a lot of jobs that we've added only $20 or so to, instead of giving it away free. >And for you low price leaders......no, we get no complaints. ====================== We add $5 minimum. We get amazing complaints. People are practically in tears. Five bucks????? for what!!!!! just to open a disk, just to download an email. I do that all the time at home and I don't charge anyone FIVE BUCKS!!!! What if I have two files??? Dear God it's not TEN Bucks is it???? God bless you Larry and your customers, too. Send a few up here will you. If anything drives me out of this business, it will be the whining, complaining, price negotiating, idiot customers who have no respect whatsoever for our expertise, investment in training and equipment and hard work. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ From pressexpress at bfm.org Wed Aug 15 11:45:53 2007 From: pressexpress at bfm.org (Greg Weinfurter) Date: Wed Aug 15 16:21:42 2007 Subject: [PrintOwners] Click fee survey In-Reply-To: <46C2003C.6050102@parchmentpress.net> References: <46C2003C.6050102@parchmentpress.net> Message-ID: <03AF4547-648D-4FA8-844A-BDFAE16FE8B5@bfm.org> Machine --Lanier LDO 75 black machine - .0075/click black all toner service included except paper -- Machine -- Canon ImageRunner3200 Color click - .125 (either 8.5x11 or 11x17) Black - .03 Toner service included except paper G On Aug 14, 2007, at 2:19 PM, Keli of Coxsackie wrote: > ***** This is a PrintOwners List Message ***** > > Just a quick survey folks.... > > 1) Machine ? > 2) Color Click fee? > 3) Black click fee? > 4) other pertinent info.... > > thanks, > Michael Markuson (aka Keli) > Parchment Press > 52 S River St > Coxsackie, NY 12051 > > Parchment Press is a Cottage Industry of the Twelve Tribes > Communities - > To learn more about our community and what we are all about - please > feel free to email me off list or visit our website at : > http://www.twelvetribes.com > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. From jodib at blackfoot.net Wed Aug 15 16:29:29 2007 From: jodib at blackfoot.net (Jodi Bowser) Date: Wed Aug 15 16:30:07 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> Message-ID: <009f01c7df7a$fb798dc0$0101a8c0@desktoppbl> We implemented a $10 OUTPUT TO DPM Charge on EVERY order (and it is buried in the price). We were also tired of explaining to people that we were charging them a setup or output fee. This covers my time when I open/read a customers disc and for the time to open a file (existing or new) and send back to the DPM for printing or to the front copiers. (And allows covering if my husband has to scan customers artwork.) Eliminates a lot of explaining...... now to figure out a way when they bring in a disc and want to wait for "3 copies"......that'll be 10.24 please ha! Jodi Bowser Pyramid Printing Missoula, Montana jodib@blackfoot.net 406-728-1503 fax 406-728-0505 ----- Original Message ----- From: "Dan Huntingford" To: "Discussion List for Printing Business Owners Only" Sent: Wednesday, August 15, 2007 12:30 PM Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- > From: "larry" > And it's mostly a lot of jobs that we've added only $20 or so to, instead > of giving it away free. > >>And for you low price leaders......no, we get no complaints. > ====================== > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to > download an email. I do that all the time at home and I don't charge > anyone FIVE BUCKS!!!! > What if I have two files??? Dear God it's not TEN Bucks is it???? > > God bless you Larry and your customers, too. Send a few up here will you. > > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From mitch.eaton at printingstation.com Wed Aug 15 16:38:23 2007 From: mitch.eaton at printingstation.com (Mitch Eaton) Date: Wed Aug 15 16:37:41 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: Message-ID: <040001c7df7c$39406a10$f901a8c0@MitchDell> Itemizing things on your invoice, and showing prices for those processes, is a sure way to invite haggling . . . we just show a total price. We still show the description, paper type, and ink colors on our invoice, along with things like folding, saddle-stitching, etc . . . but now that this thread has come up I'm thinking it might be better to just show the description of the product or project, and leave off all the detail. Does the client really need to see all that? All they need to know is that they got 1,000 letterhead, booklets, or promotional brochures. The other thing about showing all that detail is that it makes it a lot easier for your client to give specifications out if they are thinking about bidding your project out to others. Does anyone just show a product description and total for the product, or are most people showing a bunch of detail about what they produced on their invoices? Mitch Eaton The Printing Station 1420 Locust Street Des Moines, IA 50309 515-243-8144 fax 515-243-6540 mitch.eaton@printingstation.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Mark Lake Sent: Wednesday, August 15, 2007 2:51 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** I itemize any function that I think the customer needs to see, like perfing, typeset changes, etc. The functions that they don't see are cutting, PIA charges, folding (since PrintSmith shows a folded size), etc. I only show the total for the job though, not a charge for each function. If they ask if there is a charge for each function they see, I don't answer yes or no directly, but mention that those are the things we have to do to complete the job. Never had anyone question it further. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Wednesday, August 15, 2007 1:30 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** ----- Original Message ----- From: "larry" And it's mostly a lot of jobs that we've added only $20 or so to, instead of giving it away free. >And for you low price leaders......no, we get no complaints. ====================== We add $5 minimum. We get amazing complaints. People are practically in tears. Five bucks????? for what!!!!! just to open a disk, just to download an email. I do that all the time at home and I don't charge anyone FIVE BUCKS!!!! What if I have two files??? Dear God it's not TEN Bucks is it???? God bless you Larry and your customers, too. Send a few up here will you. If anything drives me out of this business, it will be the whining, complaining, price negotiating, idiot customers who have no respect whatsoever for our expertise, investment in training and equipment and hard work. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From jodib at blackfoot.net Wed Aug 15 16:51:29 2007 From: jodib at blackfoot.net (Jodi Bowser) Date: Wed Aug 15 16:51:59 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip References: <040001c7df7c$39406a10$f901a8c0@MitchDell> Message-ID: <00d501c7df7e$0dd191e0$0101a8c0@desktoppbl> Mitch: We just show a product description and a total. If we feel a better description is needed (for example we have quoted on a bond paper and an astrobrite) we'll hand write the pertinent additional information on the quote........ we found the simpler it was, the better. Otherwise, our business is confusing to people and they want to try and understand what collating or perfing means.................... Jodi Bowser Pyramid Printing Missoula, Montana jodib@blackfoot.net 406-728-1503 fax 406-728-0505 ----- Original Message ----- From: "Mitch Eaton" To: "'Discussion List for Printing Business Owners Only'" Sent: Wednesday, August 15, 2007 2:38 PM Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip > ***** This is a PrintOwners List Message ***** > > Itemizing things on your invoice, and showing prices for those processes, > is > a sure way to invite haggling . . . we just show a total price. > > We still show the description, paper type, and ink colors on our invoice, > along with things like folding, saddle-stitching, etc . . . but now that > this thread has come up I'm thinking it might be better to just show the > description of the product or project, and leave off all the detail. Does > the client really need to see all that? All they need to know is that they > got 1,000 letterhead, booklets, or promotional brochures. > > The other thing about showing all that detail is that it makes it a lot > easier for your client to give specifications out if they are thinking > about > bidding your project out to others. > > Does anyone just show a product description and total for the product, or > are most people showing a bunch of detail about what they produced on > their > invoices? > > Mitch Eaton > The Printing Station > 1420 Locust Street > Des Moines, IA 50309 > 515-243-8144 > fax 515-243-6540 > mitch.eaton@printingstation.com > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Mark Lake > Sent: Wednesday, August 15, 2007 2:51 PM > To: 'Discussion List for Printing Business Owners Only' > Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip > > ***** This is a PrintOwners List Message ***** > > I itemize any function that I think the customer needs to see, like > perfing, > typeset changes, etc. The functions that they don't see are cutting, PIA > charges, folding (since PrintSmith shows a folded size), etc. I only show > the total for the job though, not a charge for each function. If they ask > if > there is a charge for each function they see, I don't answer yes or no > directly, but mention that those are the things we have to do to complete > the job. Never had anyone question it further. > > > Mark Lake > PIP Printing > 368 Jefferson Street > Sturgeon Bay, WI 54235 > 920.743.7370 920.743.4633 Fax > www.pipsturgeonbay.com > Mark@pipsturgeonbay.com > > To send a file to us, please use the link below > http://www.pip.com/Center/SendFile.asp?AddressID=845 > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford > Sent: Wednesday, August 15, 2007 1:30 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip > > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- > From: "larry" > And it's mostly a lot of jobs that we've added only $20 or so to, instead > of giving it away free. > >>And for you low price leaders......no, we get no complaints. > ====================== > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to > download > an email. I do that all the time at home and I don't charge anyone FIVE > BUCKS!!!! > What if I have two files??? Dear God it's not TEN Bucks is it???? > > God bless you Larry and your customers, too. Send a few up here will you. > > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard > work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database > version: 5.07940 http://www.pctools.com/spyware-doctor/ > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) > Database version: 5.07940 > http://www.pctools.com/spyware-doctor/ > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From bob at rjmprinting.com Wed Aug 15 16:59:56 2007 From: bob at rjmprinting.com (Bob Molacek) Date: Wed Aug 15 17:00:11 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <040001c7df7c$39406a10$f901a8c0@MitchDell> Message-ID: We show limited detail. Paper color, type and ink color. We have a $5 minimum for walk-ins, we charge $25 for dearchiving customer files even if it is a plates only job. We also charge a $2 administrative fee per job (line items on the invoice). Not a big amount but it amounts to about $10,000 a year that goes straight to the bottom line. We also charge $25 to write up BCT orders. The customer sees one price for everything. Bob Molacek Sir Speedy Printing 7793 Ranchers Road Fridley, MN 55432 763-571-4608 bob@rjmprinting.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Mitch Eaton Sent: Wednesday, August 15, 2007 3:38 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** Itemizing things on your invoice, and showing prices for those processes, is a sure way to invite haggling . . . we just show a total price. We still show the description, paper type, and ink colors on our invoice, along with things like folding, saddle-stitching, etc . . . but now that this thread has come up I'm thinking it might be better to just show the description of the product or project, and leave off all the detail. Does the client really need to see all that? All they need to know is that they got 1,000 letterhead, booklets, or promotional brochures. The other thing about showing all that detail is that it makes it a lot easier for your client to give specifications out if they are thinking about bidding your project out to others. Does anyone just show a product description and total for the product, or are most people showing a bunch of detail about what they produced on their invoices? Mitch Eaton The Printing Station 1420 Locust Street Des Moines, IA 50309 515-243-8144 fax 515-243-6540 mitch.eaton@printingstation.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Mark Lake Sent: Wednesday, August 15, 2007 2:51 PM To: 'Discussion List for Printing Business Owners Only' Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** I itemize any function that I think the customer needs to see, like perfing, typeset changes, etc. The functions that they don't see are cutting, PIA charges, folding (since PrintSmith shows a folded size), etc. I only show the total for the job though, not a charge for each function. If they ask if there is a charge for each function they see, I don't answer yes or no directly, but mention that those are the things we have to do to complete the job. Never had anyone question it further. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford Sent: Wednesday, August 15, 2007 1:30 PM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** ----- Original Message ----- From: "larry" And it's mostly a lot of jobs that we've added only $20 or so to, instead of giving it away free. >And for you low price leaders......no, we get no complaints. ====================== We add $5 minimum. We get amazing complaints. People are practically in tears. Five bucks????? for what!!!!! just to open a disk, just to download an email. I do that all the time at home and I don't charge anyone FIVE BUCKS!!!! What if I have two files??? Dear God it's not TEN Bucks is it???? God bless you Larry and your customers, too. Send a few up here will you. If anything drives me out of this business, it will be the whining, complaining, price negotiating, idiot customers who have no respect whatsoever for our expertise, investment in training and equipment and hard work. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07940 http://www.pctools.com/spyware-doctor/ _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From cpurvine1 at cox.net Wed Aug 15 17:05:51 2007 From: cpurvine1 at cox.net (Cora Purvine) Date: Wed Aug 15 17:06:06 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <040001c7df7c$39406a10$f901a8c0@MitchDell> References: <040001c7df7c$39406a10$f901a8c0@MitchDell> Message-ID: <001b01c7df80$102dbf70$0300a8c0@corapurvine> I only show the product name and description in the title in Printer's Plan and only one price. Class Act Printing and Foil Cora & Bernie Purvine, Owners 5801 W. Juno Ave. Wichita, KS 67215-1742 Ph/Fax: 316-522-0733 cpurvine1@cox.net www.ClassActPrinting.biz From sos at olympus.net Wed Aug 15 17:38:20 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 15 17:38:51 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners References: Message-ID: <015b01c7df84$994a77e0$0300a8c0@DANIEL> Here is a very very typical message from a customer, a non-profit publisher of poetry, that just came in. ============= Hi Dan, Thanks to you and your team for our color copies last week for our meeting. I got the invoice yesterday and it was rated at $1.50 per copy- which seems high. Our invoice last spring for color copies I believe they were around 49 cents per unit. I can't find the invoice (of course) to compare the two. I appreciate you making the job happen but I am surprised by the invoice total. Did I screw up in my ordering or did you have a price hike of 300%? Thanks, ================== This job was for 6 copies each of 9 items, full bleed. Each an individual PDF, some sent several times so we could pick the best one. The job before was for 50 copies each no bleed of about 20 sheets. Can I explain the difference, sure. Were the charges fair. Sure. But why do I constantly have to justify our prices???? Had another customer yesterday that was just outraged at the cost of printing 200 brochures, full color, full bleed, folded. They sent the job three times before finally getting it right, each one downloaded and proofed. Had to be printed on over sized paper and trimmed etc. Cost about $200, was a rush, had to be done that day, had to have them for their booth at the county fair. Is it a fair price? You tell me. I think so. Can I justify it, I think so. I quoted them for 500, 1000 and 2000 printed on press which is of course way less expensive on a per piece basis, but they didn't need that many I am just so tired of the constant refrain . . . What??? How much??? Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From russ at mobile-print.com Wed Aug 15 19:01:07 2007 From: russ at mobile-print.com (Russ Peters) Date: Wed Aug 15 18:04:53 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners In-Reply-To: <015b01c7df84$994a77e0$0300a8c0@DANIEL> References: <015b01c7df84$994a77e0$0300a8c0@DANIEL> Message-ID: <46C385B3.5080205@mobile-print.com> > But why do I constantly have to justify our prices???? Customers just don't understand how pricing works. They don't get the concept of fixed costs vs variable costs. They don't understand the time involved to preflight, color adjust, package, invoice, etc., etc. It's like taking your car in for an oil change and bitching about paying $29.95 - "But 5 quarts of oil only cost $10.60 and the filter costs $3.95, so you're raping me $15.40 to just put the oil in!!" Russ Peters MOBILE PRINT, INC. 201 W. Central Road Mount Prospect, IL 60056 Phone: 847-398-6155 Fax: 847-398-0788 From sos at olympus.net Wed Aug 15 18:23:45 2007 From: sos at olympus.net (Dan Huntingford) Date: Wed Aug 15 18:24:10 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> Message-ID: <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> > The remedy(ies): > (1) There's no need to tell them. Build it in; don't itemize it. > (2) If you do need to mention it, say it's for previewing, checking, > and processing the file. > (3) Raise the minimum! Five bucks isn't enough for anything, and > certainly not if you have to explain it. > > Really, Dan, I promise: your customers aren't any different. ================= We don't tell them . . .until they ask. We don't itemize it. But they are always asking. How much if I bring in my own paper? How much if we have our volunteers do the folding? Of my top 20 customers, 19 are non-profit organizations. We used to call it a RIP charge. But now we explain that it is for opening the file, proofing it, that five dollars is just the minimum it is actually $1 per minute and the longer we have to talk to you about it the more we have to charge. We have customers who simply refuse to pay it. They storm out in anger. I don't like making people angry. I also don't like explaining over and over and over that there are only so many hours in the day and we have to charge for our time and we have a half a million dollar worth of equipment and you can't really expect to use it for free can you, and we have to pay our rent, and lights, heat, water, garbage, sewage, taxes, phone bill, and salaries and healthcare. . . While we do have a few very good customers, they are very few and far between. While you may have a few idiot customers, I respectfully submit that my market IS different. It is just so small. I don't usually burden the list with my particular market problems, but it's not unusual for 3 or 4 days to go by and we don't get a single real print job in the shop. It's not like you can go out and sell a job. Everyone out there is already a customer, they just don't need anything right now. You might have to work with them for six months to a year before they are finally ready to print that annual job. Anyway. . . I'm feeling more and more that the risk/investment/long hours, hard work to reward ratio is way out of wack and nothing I've done in 10 years has made a whole lot of difference. What really drives me nuts, is one month you make $12,000 and the next you lose $10,000. You work hard both months. But some times you get real work in and sometime you don't. Sometimes you get the right kind of jobs in and sometimes you just don't. OK I'll quit whining now. And I fully realize it is my choice to live here in this ideal little town, where most people can only dream of retiring to someday. They call it Port Townsend, City of Dreams, for good reason. Dan Huntingford SOS Printing 2319 Washington Street Port Townsend, WA 98368 sos@olympus.net (360) 385-4194 Fax (360) 385-5860 From bherion at bucksdigital.com Wed Aug 15 18:30:31 2007 From: bherion at bucksdigital.com (Bob Herion) Date: Wed Aug 15 18:30:54 2007 Subject: [PrintOwners] Sales Tax woes Message-ID: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> I've had PA sales tax auditors since Monday. Just routine, I'm the lucky guy...easier to win the lottery (they say). Anyway, aside from some petty items, they hit me with a major bomb today. Seems PA takes a different approach towards my large format equipment, than they do any other piece of manufacturing equipment we have. They are applying a reasoning they call the Kinko rule. Seems that they got away with collecting sales tax on the purchase of Kinko owned copier equipment because most jobs were "less than 50 copies". As we all know, large format printers are not desktop inkjets. Most all jobs are for one, two, ten. Bottom line on this is I'm looking at close to $14,000 in sales tax on this equipment! Has anyone ever come up against this with a successful argument? Bob Herion - Ask me about variable data printing on our iGen3's Bucks Digital Printing v.215.579.4200 f.215-579-9510 90 Walker Lane Newtown, PA 18940 www.bucksdigital.com From jedwards at printzilla.net Wed Aug 15 19:00:17 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Wed Aug 15 19:03:19 2007 Subject: [PrintOwners] Sales Tax woes In-Reply-To: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> References: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> Message-ID: On Aug 15, 2007, at 5:30 PM, Bob Herion wrote: > ***** This is a PrintOwners List Message ***** > > I've had PA sales tax auditors since Monday. > Just routine, I'm the lucky guy...easier to win the lottery (they > say). > Anyway, aside from some petty items, they hit me with a major bomb > today. That's Pennsylvania for you. A couple of years ago they were going to tax all the vendors at the Hershey swap meet as though they owned a business in Pennsylvania, even though they were only open, or even in the state, for one week only. Me and my ancestors were born and raised in Pennsylvania and that last year before I graduated from Penn State my parents moved to Georgia. Before I could graduate I had to pay all my back "out of state" tuition even though I was still living in the town I was born in and never lived anywhere else. It was a lot of money back then for a guy making $35 a week playing in a country band. Jack Edwards Oak Ridge North, Texas From scott at usacolor.com Wed Aug 15 19:17:33 2007 From: scott at usacolor.com (scott) Date: Wed Aug 15 19:17:57 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> Message-ID: <46C3898D.7070003@usacolor.com> Dan, I understand exactly! I had a customer drop off a job for 1,000 4/4 brochures. We had helped this lady set up her booth at a local trade show..even ran it while she went on break. When we told her it would be $50 to revamp the layout she was livid and took it to another printer who will did the layout for free. Worst of all is that she is my partners Aunt :) Scott Balsiger, President USA Color Printing Inc. www.usacolor.com 791 Manhomen Dr. Bemidji, MN 56601 800-759-9126 218-759-9126 218-759-2883(fax) 218-556-5505(cell) Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > >> The remedy(ies): >> (1) There's no need to tell them. Build it in; don't itemize it. >> (2) If you do need to mention it, say it's for previewing, checking, >> and processing the file. >> (3) Raise the minimum! Five bucks isn't enough for anything, and >> certainly not if you have to explain it. >> >> Really, Dan, I promise: your customers aren't any different. > > ================= > > We don't tell them . . .until they ask. We don't itemize it. But > they are always asking. How much if I bring in my own paper? How much > if we have our volunteers do the folding? > Of my top 20 customers, 19 are non-profit organizations. > We used to call it a RIP charge. But now we explain that it is for > opening the file, proofing it, that five dollars is just the minimum > it is actually $1 per minute and the longer we have to talk to you > about it the more we have to charge. We have customers who simply > refuse to pay it. They storm out in anger. > I don't like making people angry. > I also don't like explaining over and over and over that there are > only so many hours in the day and we have to charge for our time and > we have a half a million dollar worth of equipment and you can't > really expect to use it for free can you, and we have to pay our rent, > and lights, heat, water, garbage, sewage, taxes, phone bill, and > salaries and healthcare. . . > While we do have a few very good customers, they are very few and far > between. > > While you may have a few idiot customers, I respectfully submit that > my market IS different. It is just so small. I don't usually burden > the list with my particular market problems, but it's not unusual for > 3 or 4 days to go by and we don't get a single real print job in the > shop. It's not like you can go out and sell a job. Everyone out > there is already a customer, they just don't need anything right now. > You might have to work with them for six months to a year before they > are finally ready to print that annual job. > Anyway. . . I'm feeling more and more that the risk/investment/long > hours, hard work to reward ratio is way out of wack and nothing I've > done in 10 years has made a whole lot of difference. > What really drives me nuts, is one month you make $12,000 and the next > you lose $10,000. You work hard both months. But some times you get > real work in and sometime you don't. Sometimes you get the right kind > of jobs in and sometimes you just don't. > > OK I'll quit whining now. > And I fully realize it is my choice to live here in this ideal little > town, where most people can only dream of retiring to someday. They > call it Port Townsend, City of Dreams, for good reason. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > From greg at ajprinting.com Wed Aug 15 19:17:59 2007 From: greg at ajprinting.com (Greg Johnston) Date: Wed Aug 15 19:18:16 2007 Subject: [PrintOwners] Sales Tax woes In-Reply-To: References: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> Message-ID: <7.0.1.0.2.20070815161738.034e0080@ajprinting.com> A state more screwed up than California?? That's hard to beileve. At 04:00 PM 8/15/2007, you wrote: >***** This is a PrintOwners List Message ***** > > >On Aug 15, 2007, at 5:30 PM, Bob Herion wrote: > >>***** This is a PrintOwners List Message ***** >> >>I've had PA sales tax auditors since Monday. >>Just routine, I'm the lucky guy...easier to win the lottery (they >>say). >>Anyway, aside from some petty items, they hit me with a major bomb >>today. > > >That's Pennsylvania for you. A couple of years ago they were going to >tax all the vendors at the Hershey swap meet as though they owned a >business in Pennsylvania, even though they were only open, or even in >the state, for one week only. > >Me and my ancestors were born and raised in Pennsylvania and that >last year before I graduated from Penn State my parents moved to >Georgia. Before I could graduate I had to pay all my back "out of >state" tuition even though I was still living in the town I was born >in and never lived anywhere else. It was a lot of money back then for >a guy making $35 a week playing in a country band. > >Jack Edwards >Oak Ridge North, Texas >_______________________________________________ >PrintOwners Discussion List >Post: PrintOwners@printweb.org >Info: http://rb.enter.net/mailman/listinfo/printowners Greg Johnston AJ Printing & Graphics 1350 Central Ave #1 Santa Rosa CA 95401 707.525.8600 Fax 707.525.8923 www.ajprinting.com e-mail: greg@ajprinting.com Ask me about how I can help you build your business with our direct mailing services for your marketing needs Authorized Adobe Service Provider Quark Authorized Output Provider From jedwards at printzilla.net Wed Aug 15 19:27:00 2007 From: jedwards at printzilla.net (Jack Edwards) Date: Wed Aug 15 19:30:10 2007 Subject: [PrintOwners] Sales Tax woes In-Reply-To: <7.0.1.0.2.20070815161738.034e0080@ajprinting.com> References: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> <7.0.1.0.2.20070815161738.034e0080@ajprinting.com> Message-ID: On Aug 15, 2007, at 6:17 PM, Greg Johnston wrote: > ***** This is a PrintOwners List Message ***** > > A state more screwed up than California?? That's hard to beileve. That's the next chapter! Actually it's the one after Florida. North Hollywood, Van Nuys and Culver City. Jack Edwards Oak Ridge North, Texas From cpress at northnet.org Wed Aug 15 19:43:12 2007 From: cpress at northnet.org (Tracy Charleson) Date: Wed Aug 15 19:38:50 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit In-Reply-To: <20070815220457.933CCAA10C7@rb.enter.net> References: <20070815220457.933CCAA10C7@rb.enter.net> Message-ID: On Aug 15, 2007, at 6:04 PM, printowners-request@printweb.org wrote: > Does anyone just show a product description and total for the product, or are most people showing a bunch of detail about what they produced on their invoices? On invoices I only show product quantity and description. Sometimes I show line items for Design, if it is a new job - one time fee. I show that just to help me with pricing the next order so that I don't add it in again if there are no changes. I agree that I don't want to make it too easy for them to get a quote from another source, stock, pms color etc... On quotes I show one price but I do list all operations, just so that the customer can double check that my quote is what they are asking for, it also helps to explain later when there are additional operations added and we raise the price. Tracy Charleson Commercial Press, Inc. 216 Cowan Road Canton, New York 13617 Phone: (315) 386-3431 Fax: (315) 386-5259 email: cpress@northnet.org http://www.commercialpressink.com/ From Frklins120 at aol.com Wed Aug 15 19:44:00 2007 From: Frklins120 at aol.com (Frklins120@aol.com) Date: Wed Aug 15 19:44:14 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip Message-ID: In a message dated 8/15/2007 4:39:39 PM Eastern Daylight Time, mitch.eaton@printingstation.com writes: Does anyone just show a product description and total for the product, or are most people showing a bunch of detail about what they produced on their invoices? Mike, Our invoices only show the quantity, description (letterhead etc) and price. No details. Never had anyone ask for details. Barb McPherson Innsbruck Printing Buffalo, NY mcpherson70@aol.com ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From vern at fosterpress.com Wed Aug 15 19:49:55 2007 From: vern at fosterpress.com (Vern Foster) Date: Wed Aug 15 19:49:49 2007 Subject: [PrintOwners] Whining Customers In-Reply-To: References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL><46C34C38.2000500@fmtc.com> Message-ID: <00b001c7df96$fb0de9f0$0100a8c0@foster501df6fb> Same here... I have a restaurant that changes menu prices every 6 months, like clockwork. His meal prices go up 50 cents per item, each time he changes the menu. He complained about one of my price increases a few years ago. But he stopped after I told him I thought about changing his pricing structure to the same percentage he was doing his customers every six months. He hasn't mentioned pricing since. ======================================== Vern Foster ~ Foster Press ~ Lake Stevens, WA vern@fosterpress.com ~ 425-334-9317 ======================================== -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Mark Lake Sent: Wednesday, August 15, 2007 12:47 PM To: 'Discussion List for Printing Business Owners Only' Subject: [PrintOwners] Whining Customers ***** This is a PrintOwners List Message ***** Thought I'd change thread title. Had a customer come in a couple years ago for some letters to send to his customers from the past tourist season (he had a small motel). Same exact order 12 months earlier was $2.00 less than this order. Mentioned that we had raised our prices (in a sarcastic way) from last year. I told him it went up $2 (on a $100 order). What was in his letter? Telling customers he was raising his rates by a minimum of $5 per night for the coming year. From nelsonind at sbcglobal.net Wed Aug 15 20:17:35 2007 From: nelsonind at sbcglobal.net (Curtis Nelson) Date: Wed Aug 15 20:18:32 2007 Subject: [PrintOwners] Re:Small Claims Court scheduled for October -CPP500 In-Reply-To: References: <023501c7de99$618de440$c801a8c0@Scott><004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> <98f5b19a0708141926p4d91f638gec88ae631187034e@mail.gmail.com> Message-ID: <46C3979F.5080703@sbcglobal.net> The letter doesn't seem threatening to me, only stating their perceptions and desire to come to some agreement on parts of it before the trial. I certainly would be willing to give them a fair estimate of what I felt the maintenance amount should be. They just might accept your amount. I don't think they are anxious to go to court, but are certainly willing to strongly express their views. If the judge feels you are being ridiculous, you might be on the losing side. My rules are - be honest, bring all evidence to court (including witnesses), and have confidence. Sometimes the opposing party is willing to settle for a lesser amount during the period immediately preceding the trial date. Personally, I prefer to go to the supervisor, his supervisor, etc until I feel like I have been "listened to" before going to court. However, if you feel that you are correct (and can prove it) - Fight to the end. Don't let a large company take advantage of you. I would read (and re-read) your contract. Do your homework and look up any precedent cases which might help your cause. I have been in court a few too many times with people who were less than completely honest. Most people have no problem "stretching" the truth and you would be wise to prepare for it. Bring copier samples and all the documentation, written letters, statements, notes, dates, times, etc. Be as specific as possible. Curtis Nelson Nelson Industries San Jose, CA k_graham@hotmail.com wrote: > ***** This is a PrintOwners List Message ***** > > As my claim for the CPP500 was scheduled for this October I've finally > heard from Ikons lawyer - not about the claim but about the clicks > charge owing as part of the counterclaim. > > From jdaghir at gmail.com Wed Aug 15 21:27:06 2007 From: jdaghir at gmail.com (Jeff Daghir) Date: Wed Aug 15 21:27:22 2007 Subject: [PrintOwners] PC - Postscript printing problems In-Reply-To: <75b4e9fbe1f0232e51d84600d0a6b7f1@northnet.org> References: <75b4e9fbe1f0232e51d84600d0a6b7f1@northnet.org> Message-ID: <83d5b9620708151827y4316e599ifc2a5a92fb230f1a@mail.gmail.com> Publisher 2003 sometimes has problems generating correct composite CMYK or Spot color postscript. Try changing your output to composite RGB or separated CMYK/Spot. -- Jeff Daghir MPS Printing, Inc. "The Ink & Paper People" Madison, IN www.mpsprinting.com jeff_daghir@mpsprinting.com Tracy said: > We are running Microsoft XP Home Edition, we mainly print Publisher > 2003 files from it. 3/4 of the time it will not print to any of our > postscript printers. We don't know why 1/4 of the time it works. We > are also having problems making PDF's and think that it may all be tied > into the same problem. > Would greatly appreciate any help you can give us on this. Plus the > typeroom girls will then think of me as the computer guru goddess for > helping them From mv.sirspeedy at gmail.com Wed Aug 15 21:39:04 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 21:39:12 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners In-Reply-To: <015b01c7df84$994a77e0$0300a8c0@DANIEL> References: <015b01c7df84$994a77e0$0300a8c0@DANIEL> Message-ID: <98f5b19a0708151839g2974010br8e4ee43bac176b98@mail.gmail.com> On 8/15/07, Dan Huntingford wrote: > > But why do I constantly have to justify our prices???? I don't think your example is a question of having to justify your prices. It is a legitimate lack of understanding on a typical customer's part of the production of a print job, and what makes one different from another. I can easily imagine that, were I not in the business and anticipating a price based on a previous price, I'd probably have asked the same question. Explanation is not the same as justification. I try to anticipate these kinds of objections in advance: (a) my invoice might show a line item (but not its price) like "Process 2 additional files." (b) job description might be the name of the brochure followed by "full bleed, folded" or (c) I might note in a memo on the invoice something like: Processed three files Trimmed to bleed Tri-folded Takes a minute, yes, but it really does eliminate the kind of response you got. Chalk the extra minute or two up to a marketing/merchandising activity, which it is; it's part of building value. Failure to recognize the potential for misunderstanding and taking the minute build value this way (and educate: even if they don't understand the terminology, they'll get the message that you didn't just make copies) will continue to result in having to "justify" your prices. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From mv.sirspeedy at gmail.com Wed Aug 15 21:58:16 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 21:58:28 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit In-Reply-To: References: <20070815220457.933CCAA10C7@rb.enter.net> Message-ID: <98f5b19a0708151858pb2a0c1av657b31829b490dfe@mail.gmail.com> On 8/15/07, Tracy Charleson wrote: > > On invoices I only show product quantity and description. Sometimes I > show line items for Design, if it is a new job - one time fee. I show > that just to help me with pricing the next order so that I don't add it > in again if there are no changes. Here's a suggestion Tracy, that can contribute toward toward filling the black hole. Don't necessarily include an itemized Design price just to help you price the next order. While sometimes it's necessary or desirable to show the one-time design fee separately, I find that it is usually not necessary to do so. Now you "own" the design. On reorders, you can and should charge a "dearchive" fee (it covers the cost of storage and backups and retrieval time that often misses getting put "on the clock"). How much of a dearchive fee? We have a standard dearchive charge (currently $10.50) and an alternative called "dearchive captive job" which allows us to charge more than the standard amount for any of a number of reasons: (a) because we can; (b) because the perceived value of the job or its design is greater than the graphics time we may have previously billed; (c) because the job cannot easily be taken elsewhere, which adds value above and beyond the marked-up production cost (d) because if yours is like most graphic departments, it's not profitable; you deserve to make a profit, and here's one place you're probably leaving money on the table; (d) use your imagination; (e) did I say "because we can"? -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From mv.sirspeedy at gmail.com Wed Aug 15 22:06:44 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 22:06:51 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <009f01c7df7a$fb798dc0$0101a8c0@desktoppbl> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <009f01c7df7a$fb798dc0$0101a8c0@desktoppbl> Message-ID: <98f5b19a0708151906j599a6146tb02e42cca661d64@mail.gmail.com> On 8/15/07, Jodi Bowser wrote: > > now to figure out a way when they bring in a disc and want to wait > for "3 copies"......that'll be 10.24 please ha! Ha nothing. You're entitled to it, Jodi. The alternative is doing it for 24 cents???!!! You don't really do that, do you? If that's what a customer expects, you may have taught them to expect the ridiculous,. Either way, you're not in business to service this kind of non-customer. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From bcreighton at danielsprinting.us Wed Aug 15 22:12:18 2007 From: bcreighton at danielsprinting.us (Bill Creighton) Date: Wed Aug 15 22:13:02 2007 Subject: SPAM-LOW: Re: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> Message-ID: <46C3B282.7000103@danielsprinting.us> Dan: We have a policy of making sure the customer knows what the price is BEFORE we do we job. Quotes upfront provide fewer surprises. Bill Dan Huntingford wrote: > ***** This is a PrintOwners List Message ***** > >> The remedy(ies): >> (1) There's no need to tell them. Build it in; don't itemize it. >> (2) If you do need to mention it, say it's for previewing, checking, >> and processing the file. >> (3) Raise the minimum! Five bucks isn't enough for anything, and >> certainly not if you have to explain it. >> >> Really, Dan, I promise: your customers aren't any different. > ================= > > We don't tell them . . .until they ask. We don't itemize it. But > they are always asking. How much if I bring in my own paper? How much > if we have our volunteers do the folding? > Of my top 20 customers, 19 are non-profit organizations. > We used to call it a RIP charge. But now we explain that it is for > opening the file, proofing it, that five dollars is just the minimum > it is actually $1 per minute and the longer we have to talk to you > about it the more we have to charge. We have customers who simply > refuse to pay it. They storm out in anger. > I don't like making people angry. > I also don't like explaining over and over and over that there are > only so many hours in the day and we have to charge for our time and > we have a half a million dollar worth of equipment and you can't > really expect to use it for free can you, and we have to pay our rent, > and lights, heat, water, garbage, sewage, taxes, phone bill, and > salaries and healthcare. . . > While we do have a few very good customers, they are very few and far > between. > > While you may have a few idiot customers, I respectfully submit that > my market IS different. It is just so small. I don't usually burden > the list with my particular market problems, but it's not unusual for > 3 or 4 days to go by and we don't get a single real print job in the > shop. It's not like you can go out and sell a job. Everyone out > there is already a customer, they just don't need anything right now. > You might have to work with them for six months to a year before they > are finally ready to print that annual job. > Anyway. . . I'm feeling more and more that the risk/investment/long > hours, hard work to reward ratio is way out of wack and nothing I've > done in 10 years has made a whole lot of difference. > What really drives me nuts, is one month you make $12,000 and the next > you lose $10,000. You work hard both months. But some times you get > real work in and sometime you don't. Sometimes you get the right kind > of jobs in and sometimes you just don't. > > OK I'll quit whining now. > And I fully realize it is my choice to live here in this ideal little > town, where most people can only dream of retiring to someday. They > call it Port Townsend, City of Dreams, for good reason. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Bill Creighton Daniels Printing 2141 Priest Bridge Drive #5 Crofton, MD 21114 301.261.3426 bcreighton@danielsprinting.us From mv.sirspeedy at gmail.com Wed Aug 15 22:20:06 2007 From: mv.sirspeedy at gmail.com (Michael Vogel) Date: Wed Aug 15 22:20:20 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <98f5b19a0708151147u5efc8f14p55810d89de99bd9@mail.gmail.com> <01b501c7df8a$f1df1b80$0300a8c0@DANIEL> Message-ID: <98f5b19a0708151920m4f7f794pb4a0f9eefd08c753@mail.gmail.com> On 8/15/07, Dan Huntingford wrote: > > While you may have a few idiot customers, I respectfully submit that my > market IS different. It is just so small. Okay, Dan; you win. Your small market is smaller than my small market. My slightly larger market, however, ensures that I have more idiot customers than you do. Maybe my script isn't quite right for you. But yours isn't working either, and I'll bet there's one that will. I've always attributed a certain amount of sales success to effectively anticipating objections and addressing them before they emerge. I, for one, would not be moved by hearing about your need to cover your overhead. Give me something that sounds more like a benefit -- to ME. >It's not like > you can go out and sell a job. Everyone out there is already a customer, > they just don't need anything right now. Agreed that's a paticularly tough situation and an enormously challenging climate in which to grow a business. But you've been doing just that, somehow. This pricing issue is certainly a lesser challenge to overcome. I still maintain that your script just needs a tweak. -- Michael Vogel Sir Speedy Printing 9 Research Drive Milford, CT 06460 tel 203-877-1231 fax 203-878-2679 mv.sirspeedy@gmail.com www.eSirSpeedy.com ==================================== Read not to accept nor to deny nor to agree nor to criticize or condemn but to weigh and consider. ~ Lord Bacon From noel.alford at gmail.com Wed Aug 15 23:13:51 2007 From: noel.alford at gmail.com (Noel Alford) Date: Wed Aug 15 23:14:05 2007 Subject: [PrintOwners] Sales Tax woes In-Reply-To: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> References: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> Message-ID: <82db7cdd0708152013u630c4ed0q104d6917651ed70e@mail.gmail.com> We had a similar problem here, I showed them 2 invoices (work produced on the machine) totaling $120,000.00 to customers in state which sales tax was collected on and got a letter allowing the equipment they contested, I got verbal OK.at the time and persistence via my book keeper paid off a month later with a letter of finding? It helped that my accountant was well connected and could get the boss of the auditors out to our shop for a pow wow. We got about $60,000 back!! Good luck. On 8/15/07, Bob Herion wrote: > > ***** This is a PrintOwners List Message ***** > > I've had PA sales tax auditors since Monday. > Just routine, I'm the lucky guy...easier to win the lottery (they say). > Anyway, aside from some petty items, they hit me with a major bomb today. > > Seems PA takes a different approach towards my large format > equipment, than they do any other piece of manufacturing equipment we > have. They are applying a reasoning they call the Kinko rule. > Seems that they got away with collecting sales tax on the purchase of > Kinko owned copier equipment because most jobs were "less than 50 copies". > As we all know, large format printers are not desktop inkjets. Most > all jobs are for one, two, ten. > Bottom line on this is I'm looking at close to $14,000 in sales tax > on this equipment! > > Has anyone ever come up against this with a successful argument? > > Bob Herion - Ask me about variable data printing on our iGen3's > Bucks Digital Printing v.215.579.4200 f.215-579-9510 > 90 Walker Lane Newtown, PA 18940 > www.bucksdigital.com > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > -- Noel Alford The Document Imaging Group 401 East Capitol Street Suite 400 Jackson, MS 39201 601.948.1101 From jdowning at libertygrouponline.com Thu Aug 16 09:22:08 2007 From: jdowning at libertygrouponline.com (Joy Downing) Date: Thu Aug 16 08:24:09 2007 Subject: [PrintOwners] St. Johns Printer Message-ID: <024e01c7e008$725a9e10$1401a8c0@JOY2> I thought I had seen a printer on the list that was located in St. Johns, USVI. If so please contact me off list via e-mail. Thank you. Joy Downing The Liberty Group Bowling Green, KY jdowning@libertygrouponline.com From ray at capitol-copy.com Thu Aug 16 10:05:13 2007 From: ray at capitol-copy.com (Ray Sziber) Date: Thu Aug 16 10:05:34 2007 Subject: [PrintOwners] Re: Detailed Invoices/Black Hole In-Reply-To: <20070815234416.6AD03AA1B53@rb.enter.net> Message-ID: <000e01c7e00e$78a8c980$9e00000a@CapitolCopy.local> >>>>>>>>>We used to call it a RIP charge. But now we explain that it is for opening the file, proofing it, that five dollars is just the minimum it is actually $1 per minute and the longer we have to talk to you about it the more we have to charge. We have customers who simply refuse to pay it. They storm out in anger. I don't like making people angry.<<<<<<<< We call it Digital File Prep and rarely show it on the invoice or quote. Does anyone remember when we charged for: -shooting half tones -paste-up -stripping -screen overlays -double burns Most clients didn't really understand those charges, either. Now, maybe they think that opening a file is something they can do themselves in their pajamas on a Sunday morning at 6:00 am so therefore it has no cash value to them. We try to focus on the job as a whole and not a line-by-line analysis. Digital file prep is built in to the job because, just like "pasteup" was, it is now part of the process. Ray Sziber Capitol Copy Service 116 West State Street Trenton NJ 08608 Ph 609-989-8776 Fx609-989-9570 www.Capitol-Copy.com Now Offering Large Format Printing! From jdowning at libertygrouponline.com Thu Aug 16 11:10:26 2007 From: jdowning at libertygrouponline.com (Joy Downing) Date: Thu Aug 16 10:12:32 2007 Subject: [PrintOwners] large format Message-ID: <00be01c7e017$942bda40$1401a8c0@JOY2> I am looking into the large format color. I am noticing a wide variety of sizes, prices, and models. If you have a large format would you be so kind as to give me some recommendations? Do you keep service on them? Are supplies easy to get? What width do you think is the most used for the price? What papers do you stock? I appreciate any help you may give. Joy Downing The Liberty Group Bowling Green, KY jdowning@libertygrouponline.com From tim at schreurprinting.com Thu Aug 16 10:14:41 2007 From: tim at schreurprinting.com (Tim Schreur) Date: Thu Aug 16 10:14:24 2007 Subject: [PrintOwners] short run book - Help please In-Reply-To: <20070816021303.947A3AA28F1@rb.enter.net> Message-ID: Hello - Will someone look at this to see if it fits your capacities. I have an RFQ for a perfect bound book. InDesign file. 190 inside pages - 70# cougar 4 page cover with spine - 80# cougar Size 8x10. Bleeds on cover only. Quantities of 50/100/200 books. Please contact me if you are interested or need additional info. Thank you! Tim Schreur Schreur Printing www.schreurprinting.com tim@schreurprinting.com Ph. 616-392-4405 Cell 616-403-2023 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of printowners-request@printweb.org Sent: Wednesday, August 15, 2007 10:13 PM To: printowners@printweb.org Subject: PrintOwners Digest, Vol 24, Issue 74 Send PrintOwners mailing list submissions to printowners@printweb.org To subscribe or unsubscribe via the World Wide Web, visit http://rb.enter.net/mailman/listinfo/printowners or, via email, send a message with subject or body 'help' to printowners-request@printweb.org You can reach the person managing the list at printowners-owner@printweb.org When replying, please edit your Subject line so it is more specific than "Re: Contents of PrintOwners digest..." From braddpotter at juno.com Thu Aug 16 10:54:07 2007 From: braddpotter at juno.com (Brad D Potter) Date: Thu Aug 16 10:56:43 2007 Subject: [PrintOwners] Re: Detailed Invoices/Black Hole Message-ID: <20070816.075408.3908.0.braddpotter@juno.com> I charge 32.00 for a plate that we used to charge $9.00 for. So it is there, but not itemized. I have it set up in my software to do it. brad Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax On Thu, 16 Aug 2007 10:05:13 -0400 "Ray Sziber" writes: > ***** This is a PrintOwners List Message ***** > > > >>>>>>>>>We used to call it a RIP charge. But now we explain that > it is for > opening > the file, proofing it, that five dollars is just the minimum it is > actually > $1 per minute and the longer we have to talk to you about it the > more we > have to charge. We have customers who simply refuse to pay it. > They storm > out in anger. > I don't like making people angry.<<<<<<<< > > We call it Digital File Prep and rarely show it on the invoice or > quote. > Does anyone remember when we charged for: > > -shooting half tones > -paste-up > -stripping > -screen overlays > -double burns > > Most clients didn't really understand those charges, either. Now, > maybe they > think that opening a file is something they can do themselves in > their > pajamas on a Sunday morning at 6:00 am so therefore it has no cash > value to > them. > We try to focus on the job as a whole and not a line-by-line > analysis. > Digital file prep is built in to the job because, just like > "pasteup" was, > it is now part of the process. > > > Ray Sziber > Capitol Copy Service > 116 West State Street > Trenton NJ 08608 > Ph 609-989-8776 Fx609-989-9570 > www.Capitol-Copy.com > Now Offering Large Format Printing! > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > Printing Services www.myprintsource.net 3480 SE Bethel Road Port Orchard, Washington 98366 360.876.5350 voice 360.876.5615 fax From david.doost at gmail.com Thu Aug 16 10:36:26 2007 From: david.doost at gmail.com (David Doost) Date: Thu Aug 16 11:03:23 2007 Subject: [PrintOwners] large format In-Reply-To: <00be01c7e017$942bda40$1401a8c0@JOY2> References: <00be01c7e017$942bda40$1401a8c0@JOY2> Message-ID: <46c460ec.0e87460a.519f.7e9d@mx.google.com> Joy see my answers below: If you have a large format would you be so kind as to give me some recommendations? HP 5500 - I have had two of them - they are solid workhorses and very easy to work with. Do you keep service on them? No - have had one service call in 3 years. Are supplies easy to get? Very easy, many suppliers all over the country. HP used to offer discounts to NAQP members, not sure if they still do. What width do you think is the most used for the price? For us - 36" or less 95% of the time. What papers do you stock? HP Universal 42in x 100ft Photo Gloss HP Universal 42in x 100 Photo Semi Gloss These 2 are the main ones but we also stock scrim banner material, canvas, and Vinyl.. David Doost Printing Impression Kennesaw, GA 30144 770-422-8766 I appreciate any help you may give. Joy Downing The Liberty Group Bowling Green, KY jdowning@libertygrouponline.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From championprinting at yahoo.com Thu Aug 16 11:24:38 2007 From: championprinting at yahoo.com (Ted Gelletly) Date: Thu Aug 16 11:25:17 2007 Subject: [PrintOwners] Sales Tax woes Message-ID: <606192.23941.qm@web38915.mail.mud.yahoo.com> Our local PIA chapter is very active in state tax legislation and rules. I suspect yours is too. They might have a precedent they can offer. Ted Gelletly Champion Printing 5401 New Expansion Drive Eldersburg MD 21784 410-795-6464 ext.4 Fax 410-795-6488 ted@championprintingonline.com ----- Original Message ---- From: Bob Herion To: printowners@printweb.org Sent: Wednesday, August 15, 2007 6:30:31 PM Subject: [PrintOwners] Sales Tax woes ***** This is a PrintOwners List Message ***** I've had PA sales tax auditors since Monday. Just routine, I'm the lucky guy...easier to win the lottery (they say). Anyway, aside from some petty items, they hit me with a major bomb today. Seems PA takes a different approach towards my large format equipment, than they do any other piece of manufacturing equipment we have. They are applying a reasoning they call the Kinko rule. Seems that they got away with collecting sales tax on the purchase of Kinko owned copier equipment because most jobs were "less than 50 copies". As we all know, large format printers are not desktop inkjets. Most all jobs are for one, two, ten. Bottom line on this is I'm looking at close to $14,000 in sales tax on this equipment! Has anyone ever come up against this with a successful argument? Bob Herion - Ask me about variable data printing on our iGen3's Bucks Digital Printing v.215.579.4200 f.215-579-9510 90 Walker Lane Newtown, PA 18940 www.bucksdigital.com From dvmonto at optonline.net Thu Aug 16 11:29:23 2007 From: dvmonto at optonline.net (David Monto) Date: Thu Aug 16 11:29:58 2007 Subject: [PrintOwners] Re: Detailed Invoices/Black Hole In-Reply-To: <000e01c7e00e$78a8c980$9e00000a@CapitolCopy.local> Message-ID: On 8/16/07 10:05 AM, "Ray Sziber" wrote: > We try to focus on the job as a whole and not a line-by-line analysis. > Digital file prep is built in to the job because, just like "pasteup" was, > it is now part of the process. > I think where most of the whining comes is from the customers who want 2 prints from a Word file. They cannot see the reasoning for charging them $25. This is not the customer we want, but it is also not the type of person we want spreading that we are expensive, rip-offs either. It is a time where we have to grin and bear it. -- David V. Monto Sir Speedy Printing 1837 South Road Wappingers Falls, NY 12590 Phone:845-298-8898 Fax: 845-298-8537 email: dvmonto@optonline.net I am not bound to win, but I am bound to be true. I am not bound to succeed, but I am bound to live by the light that I have. I must stand with anybody that stands right, stand with him while he is right, and part with him when he goes wrong. - -- Abraham Lincoln From alewinter at datapalette.com Thu Aug 16 11:39:29 2007 From: alewinter at datapalette.com (Andrew LeWinter) Date: Thu Aug 16 11:36:38 2007 Subject: [PrintOwners] Sales Tax woes References: <7.0.1.0.2.20070815182105.04b58e38@bucksdigital.com> Message-ID: <52B7742D52CD154CBF618DB0E39C2D501A2AA8@mail1.datapalette.local> I am not sure how the PA statutes read, but it is possible that the "Kinko's Rule" could be a Tax Department's overzealous interpretation of a rule meant to prevent avoiding sales tax on a machine for personal use, or not-for-resale use. To me, production for resale is the key. Does the same rule apply to a silk screen printer, who also might print less than 50 copies per order? Would his silk screen presses be taxable? Andrew LeWinter Data Palette Information Services 32-00 Skillman Avenue Long Island City, NY 11101 (718) 433-1060 x115 (718) 433-1074 Fax alewinter@datapalette.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Bob Herion Sent: Wednesday, August 15, 2007 6:31 PM To: printowners@printweb.org Subject: [PrintOwners] Sales Tax woes ***** This is a PrintOwners List Message ***** I've had PA sales tax auditors since Monday. Just routine, I'm the lucky guy...easier to win the lottery (they say). Anyway, aside from some petty items, they hit me with a major bomb today. Seems PA takes a different approach towards my large format equipment, than they do any other piece of manufacturing equipment we have. They are applying a reasoning they call the Kinko rule. Seems that they got away with collecting sales tax on the purchase of Kinko owned copier equipment because most jobs were "less than 50 copies". As we all know, large format printers are not desktop inkjets. Most all jobs are for one, two, ten. Bottom line on this is I'm looking at close to $14,000 in sales tax on this equipment! Has anyone ever come up against this with a successful argument? Bob Herion - Ask me about variable data printing on our iGen3's Bucks Digital Printing v.215.579.4200 f.215-579-9510 90 Walker Lane Newtown, PA 18940 www.bucksdigital.com _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From mitch.eaton at printingstation.com Thu Aug 16 11:46:44 2007 From: mitch.eaton at printingstation.com (Mitch Eaton) Date: Thu Aug 16 11:46:03 2007 Subject: [PrintOwners] Company Website . . Long . . . Sorry In-Reply-To: <004301c7dea2$641d0480$0100a8c0@megy2yn7o6rj96> Message-ID: <043801c7e01c$a5c86bb0$f901a8c0@MitchDell> Wayne, Sorry this is late and rather long. . . I'm going to start off by saying that if I had it all to do over again I wouldn't do anything on the internet that didn't directly interface with my print management system. The only reason we started using a website was that one of our biggest clients basically forced us into providing an online ordering system. We could see the benefit of having a web solution tied to our print management system so we started out with Printsmith Site many years ago. After many frustrating hours, days, weeks, and dollars we dropped it. It plain couldn't do what our customer needed it to do. We went to My Order Desk and had some success with it, but the customer interface was a little bit difficult for some of our customers at that time (I believe this has been greatly improved), and we then moved to Websites for Printers. We've been able to service that client, and others, ever since. We still use Websites for Printers and do a fair amount of volume through their online catalog. We also have many of our customers sending files via our website, and we have a few using Jaws PDF Courier (which is another feature of WFP). We haven't picked up a lot new customers as a direct result of internet marketing, or by people "stumbling upon our site". We are working with a service that optimizes searches in our general area, but, using the internet to market to the masses hasn't been our primary focus. We get some leads but it's usually people requesting quotes that we rarely get. We use the website primarily as a tool for us to conduct business with existing clients, and it has also become a tool that has opened some doors when calling on new clients. We have a few, fairly large catalogs, for clients with multiple products, some with branch offices. WFP let's us put our clients products online and makes it easy for them to order printed products & promotional items. The client can decide who, from their organization, can order which products. For our clients with branch locations it's really great. My frustration now is that WFP and PrintSmith do not talk to each other (and never will). The website has become more important than the print management system. I'm hoping, that one day soon, Printers Plan will interface with WFP. When/if that announcement hits I will switch to Printers Plan (maybe sooner). Something big would have to happen with the way that Printsmith Site currently works, and the interface that my customers would see, before I would switch to PS Site, or any other web solution at this point. Moving all the product from WFP to PS Site would take weeks. The customer training would take even longer, not to mention the amount of time we would have to invest in learning how to run PS Site and then the wasted training and dollars on WFP. Managing the website, the print management system, and the jobs that go through both, has become an administrative burden. WFP will hand jobs off to Printers Plan (I believe that MOD will do that as well), but when the job is complete you must now complete the job in two systems. Information does not flow back up stream to the website. We also have some products that are priced on the web. (We have clients that need to fill out Purchase Orders. Having pre-priced products makes it easy for them to order printing and fill out their P.O.'s) Since the print management system doesn't talk to our website, managing and maintaining prices, has now become cumbersome. You also have the burden of training CSR's on the website and on your Print Management System. Long story short . . . customers LOVE USING A WEBSITE, but it requires a fairly labor intensive effort to set up and maintain. Most of our clients don't want to pay for the convenience. I know of a few companies that are utilizing Printsmith Site. The few that have been able to make it work, like the integration, and wouldn't change. There are a few, maybe more than a few, that are using Printers Plan's Key Customers feature and seem to be happy with that (if our clients hadn't seen the WFP interface I believe we could have made Key Customers work for most of our clients). It appears that both of those products are tools to conduct ongoing business, not necessarily an online marketing tool. They can be sales aids when calling on new or existing customers, but they don't really sell to the average person surfing the internet. Neither of them have the marketing, and online ordering capabilities/options, of Websites for Printers (I'm talking from the customer's perspective). We could do a lot better job of customizing our website, but once again, it takes a lot of administration to manage jobs on two systems and keep your website updated (that's my lame excuse for not getting it done). I've mentioned this before but I would like to emphasize it again . . . I believe that integration will become a key factor if you really want to utilize the internet to conduct business. The print management systems primarily focus on the business tools to allow you to conduct business. The websites like Printers Presence and Websites for Printers do a much better job of marketing your company, and they have good tools (from the customers perspective) to conduct business, but they don't have integration with an MIS. From the clients perspective everything looks peachy keen, on the back end it's all cobbled together. It's my opinion that EFI has big task ahead of them. They have 5 or 6 print management systems and 3 or 4 web products. I think they're trying to make everything talk to one another. They have thousands of enhancement requests, and each printer thinks their enhancement request is the most important. I believe that when it's all said and done, a web solution from EFI is going to cost a lot of money in the future, or there will be extreme limitations placed on the functionality of the Printsmith product (Printsmith is considered an entry level Print Management System, if you want bells and whistles then they think you need a bigger system). I'm not defending EFI. They marketed and sold a web solution. Many have tried to use it. A few have had success. I hear there are more success stories lately, but it still has challenges ahead. I'm hoping that WFP, MOD, & possibly Printers Presence will get together and provide full integration with Printers Plan. Barring that, then I think that the web companies need to consider adding print management to their website software. Or have Printers Plan expand the capabilities of their online solution. I don't really care. I'm just looking for something that has some online marketing capabilities, a good online ordering system for clients (capable of having online catalogs, online editable PDF's, a PDF print driver, and a way to submit files), and integration with the print management system. With the integration there should be a way to allow customers access to different areas of the print management system to view their AR, WIP, History, Pay invoices, Etc. I know that once you open Pandora's Box of website capabilities you will also have people demanding fulfillment, inventory, online pricing capabilities, variable data capabilities, PURL capabilities, etc. . . . I don't want much . . . and yes this is a rant of sorts . . . Sorry for the long post. . . I almost feel better . . . Mitch Eaton The Printing Station 1420 Locust Street Des Moines, IA 50309 515-243-8144 fax 515-243-6540 mitch.eaton@printingstation.com -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Wayne Sent: Tuesday, August 14, 2007 1:39 PM To: Discussion List for Printing Business Owners Only Subject: [PrintOwners] Company Website ***** This is a PrintOwners List Message ***** Want to know if anyone has had success with their company web site? What I mean is, have you received NEW BUSINESS from NEW CLIENTS stumbling upon your site? I can understand places like VISTA PRINT or PRINTING FOR LESS that have huge internet advertising budgets to direct people to their respective sites, but what about us small independant Print Shop owners? Is it just another VIRTUAL FLYER you have online that you have directed your existing clients to come and visit? Please tell us about any success ( return on investment ) since you have started your company website. Or is there something better on the internet than a company website to increase your sales? Ebay? Sites to bid on printing orders? Wayne Stevenhaagen & Associates 332B Barrie Street Kingston, ON, Canada xeroid@kos.net _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners From cyndy at pioneerprintinginc.com Thu Aug 16 11:57:54 2007 From: cyndy at pioneerprintinginc.com (Cyndy Wendt) Date: Thu Aug 16 11:58:13 2007 Subject: [PrintOwners] PPD for Quark 7 CPP 500 with CREO Message-ID: Hello, I just upgraded to Quark 7 (Mac - 10.4.10) and am trying to find a PPD for our CPP500 with the CREO Rip. I have searched IKON's website - nothing and not finding anything on KM's website either. Printing from the Generic Color PPD does not seem to work very well. As always, any help is greatly appreciated. Cyndy -- Cyndy Wendt President Pioneer Printing, Inc. 3133 S. 7th., Suite D Lincoln, Nebraska 68502 cyndy@pioneerprintinginc.com 402.483.7575 From clc at crownmax.com Thu Aug 16 11:59:10 2007 From: clc at crownmax.com (clc) Date: Thu Aug 16 11:59:31 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners References: Message-ID: <002101c7e01e$6338b550$7201a8c0@Crown.local> That's what we do! It really works, either they shut up or go away. Plus sending lousy customers to competitors is a double win. You have more time to spend on the good ones and the idiots are wasting your competitors time. I visited two shops several years ago in the same shopping center and the first one told me that they get customers all the time from their competitor just down the drive. The second shop owner said he sent all of the idiots and problem children down the drive!!! He was a beehive of activity and doing quite well the other shop did not compare. Must have been the location! (HA) Charlie Counts CROWNMAX, Inc. 2301 Roxalana Road P O Box 234 Dunbar, WV 25064-0234 1-800-252-4011 -- Fax 304-744-8652 clc@crownmax.com www.crownmax.com ----- Original Message ----- From: To: "Discussion List for Printing Business Owners Only" Sent: Wednesday, August 15, 2007 3:10 PM Subject: RE: [PrintOwners] Re:Black hole up NOW: Whiners > ***** This is a PrintOwners List Message ***** > > Joe & Dan - > > Tell the people for whom price is the primary consideration that you can > beat your own prices LOTS of places, but wouldn't send a friend to any of > them. > > Then offer to give them the names of those other printing firms - I'd > suggest your biggest business enemies - so they'll go there and slowly > drive > them crazy...and out of business. > > Dan > Sir Speedy Printing Center > 5845 Hollywood Boulevard > Hollywood, FL 33021 > t 954.962.1309 > f 954.962.1366 > dan@myprinter.biz > www.myprinter.biz > > > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org]On Behalf Of Dominick's > Printing > Sent: Wednesday, August 15, 2007 2:56 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Re:Black hole up NOW: Whiners > > > ***** This is a PrintOwners List Message ***** > > >> If anything drives me out of this business, it will be the whining, >> complaining, price negotiating, idiot customers who have no respect >> whatsoever for our expertise, investment in training and equipment and >> hard work. >> >> Dan Huntingford >> SOS Printing >> 2319 Washington Street >> Port Townsend, WA 98368 >> sos@olympus.net > > Agreed Dan. I am sick and tired of the whining about prices. When the > turkeys go to wallyworld, they never question the raised prices. > > But boy howdy, we raise at all, and "well we will have to find another > printer that is cheaper..." > > Just got that yesterday from a doctor's office. So I told her - "well, > do you want surgery on your printing done right or cheaply? We have > never let you run out. Our service has been fantastic. If you want > cheap, boy howdy we can do it." > > Know what? She had the nerve to ask "how cheap?" So being the smart ass > that I am, I said "I will lower my prices by the same percent your > doctor will lower his prices for the next patient!" > > Yup, you guessed it, she said "he won't lower his prices, he's the > best." So I replied, "well, so am I, have a nice day." > > Is the weekend here yet??? > > Joe Dominick > > Dominick's Quality Printing > 542 W. Idaho Avenue > Ontario Oregon 97914 > 541.881.1121 > Fax 541.881.1599 > > www.dominicksprinting.com > dominick@fmtc.com > > Ontario's ONLY Authorized Adobe Service Provider > Microsoft Publisher Files Welcome Here! > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From mark at pipsturgeonbay.com Thu Aug 16 11:58:52 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Thu Aug 16 12:00:30 2007 Subject: [PrintOwners] Re: Detailed Invoices/Black Hole In-Reply-To: <000e01c7e00e$78a8c980$9e00000a@CapitolCopy.local> References: <20070815234416.6AD03AA1B53@rb.enter.net> <000e01c7e00e$78a8c980$9e00000a@CapitolCopy.local> Message-ID: This is exactly why I said yesterday that we only itemize the functions that the customer would recognize us as doing. RIP/File Prep/etc charges only bring about questions. If the customer needs a perf, we put perfing down (without an itemized price) because they recognize that we have to perf the job. Same with typeset changes if they asked for changes from the last time the job was run. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of Ray Sziber Sent: Thursday, August 16, 2007 9:05 AM To: printowners@printweb.org Subject: [PrintOwners] Re: Detailed Invoices/Black Hole ***** This is a PrintOwners List Message ***** >>>>>>>>>We used to call it a RIP charge. But now we explain that it is >>>>>>>>>for opening the file, proofing it, that five dollars is just the minimum it is actually $1 per minute and the longer we have to talk to you about it the more we have to charge. We have customers who simply refuse to pay it. They storm out in anger. I don't like making people angry.<<<<<<<< We call it Digital File Prep and rarely show it on the invoice or quote. Does anyone remember when we charged for: -shooting half tones -paste-up -stripping -screen overlays -double burns Most clients didn't really understand those charges, either. Now, maybe they think that opening a file is something they can do themselves in their pajamas on a Sunday morning at 6:00 am so therefore it has no cash value to them. We try to focus on the job as a whole and not a line-by-line analysis. Digital file prep is built in to the job because, just like "pasteup" was, it is now part of the process. Ray Sziber Capitol Copy Service 116 West State Street Trenton NJ 08608 Ph 609-989-8776 Fx609-989-9570 www.Capitol-Copy.com Now Offering Large Format Printing! _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ From clc at crownmax.com Thu Aug 16 12:04:01 2007 From: clc at crownmax.com (clc) Date: Thu Aug 16 12:04:19 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> Message-ID: <003201c7e01f$108f1910$7201a8c0@Crown.local> Do you get an itemized bill for your Pizza? Dough $2.00, Sauce $1.00, Toppings $5.00, Pan Rental $2.00, Oven Heat Charge $2.00 and on and on and on and on??? Why, why, why is this done in the printing industry is Ben Franklin to blame? Charlie Counts CROWNMAX, Inc. 2301 Roxalana Road P O Box 234 Dunbar, WV 25064-0234 1-800-252-4011 -- Fax 304-744-8652 clc@crownmax.com www.crownmax.com ----- Original Message ----- From: "Mark Lake" To: "'Discussion List for Printing Business Owners Only'" Sent: Wednesday, August 15, 2007 3:50 PM Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip > ***** This is a PrintOwners List Message ***** > > I itemize any function that I think the customer needs to see, like > perfing, > typeset changes, etc. The functions that they don't see are cutting, PIA > charges, folding (since PrintSmith shows a folded size), etc. I only show > the total for the job though, not a charge for each function. If they ask > if > there is a charge for each function they see, I don't answer yes or no > directly, but mention that those are the things we have to do to complete > the job. Never had anyone question it further. > > > Mark Lake > PIP Printing > 368 Jefferson Street > Sturgeon Bay, WI 54235 > 920.743.7370 920.743.4633 Fax > www.pipsturgeonbay.com > Mark@pipsturgeonbay.com > > To send a file to us, please use the link below > http://www.pip.com/Center/SendFile.asp?AddressID=845 > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford > Sent: Wednesday, August 15, 2007 1:30 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip > > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- > From: "larry" > And it's mostly a lot of jobs that we've added only $20 or so to, instead > of giving it away free. > >>And for you low price leaders......no, we get no complaints. > ====================== > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to > download > an email. I do that all the time at home and I don't charge anyone FIVE > BUCKS!!!! > What if I have two files??? Dear God it's not TEN Bucks is it???? > > God bless you Larry and your customers, too. Send a few up here will you. > > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard > work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database > version: 5.07940 http://www.pctools.com/spyware-doctor/ > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) > Database version: 5.07940 > http://www.pctools.com/spyware-doctor/ > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From prtquick at eos.net Thu Aug 16 12:27:22 2007 From: prtquick at eos.net (Scott Finke) Date: Thu Aug 16 12:06:14 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit In-Reply-To: <98f5b19a0708151858pb2a0c1av657b31829b490dfe@mail.gmail.com> References: <20070815220457.933CCAA10C7@rb.enter.net> <98f5b19a0708151858pb2a0c1av657b31829b490dfe@mail.gmail.com> Message-ID: <7e3bc0016a85103e2624d156a167309c@eos.net> I will often include a small typesetting fee ($10-20-30) on simple new jobs (like a #10 envelope) that will repeat, and I leave it on for the life of the job. When my staff repeats the invoice, and wants to remove the fee I say "why?" I added a "Basic Prepress" fee of $10 last year, and no one takes those off. I should increase it. I was at a Printsmith class one time where they showed you how to add 'invisible' charges for letterhead boxes. When someone objected the teacher said "what do you give those away?" I think that $2 administrative fee would be easier. My delivery, washup, poly plate and typesetting fees are 'invisible' charges on Printsmith - I think many of my customers might contest them if they were shown on the invoice. My invoices do not separate anything out. They do list all the bindery processes, but do not itemize them. Scott Finke - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Visit us in our new location! Brentwood Printing & Envelope, Inc. 8630 Winton Road Cincinnati, Ohio 45231 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Phone: (513) 522.2679 Fax (513) 522.2692 Email: info@brentwood-printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - www.Brentwood-Printing.com - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send us your file at: http://www.brentwood-printing.com/servicecenter/send_file.html - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Quick. Quality. Printing On Aug 15, 2007, at 9:58 PM, Michael Vogel wrote: > ***** This is a PrintOwners List Message ***** > > On 8/15/07, Tracy Charleson wrote: >> >> On invoices I only show product quantity and description. Sometimes I >> show line items for Design, if it is a new job - one time fee. I show >> that just to help me with pricing the next order so that I don't add >> it >> in again if there are no changes. > > Here's a suggestion Tracy, that can contribute toward toward filling > the black hole. > > Don't necessarily include an itemized Design price just to help you > price the next order. While sometimes it's necessary or desirable to > show the one-time design fee separately, I find that it is usually not > necessary to do so. > > Now you "own" the design. On reorders, you can and should charge a > "dearchive" fee (it covers the cost of storage and backups and > retrieval time that often misses getting put "on the clock"). How much > of a dearchive fee? We have a standard dearchive charge (currently > $10.50) and an alternative called "dearchive captive job" which allows > us to charge more than the standard amount for any of a number of > reasons: > (a) because we can; > (b) because the perceived value of the job or its design is greater > than the graphics time we may have previously billed; > (c) because the job cannot easily be taken elsewhere, which adds > value above and beyond the marked-up production cost > (d) because if yours is like most graphic departments, it's not > profitable; you deserve to make a profit, and here's one place you're > probably leaving money on the table; > (d) use your imagination; > (e) did I say "because we can"? > > > -- > Michael Vogel > Sir Speedy Printing > 9 Research Drive > Milford, CT 06460 > tel 203-877-1231 > fax 203-878-2679 > mv.sirspeedy@gmail.com > www.eSirSpeedy.com > > ==================================== > Read not to accept nor to deny nor to agree nor to > criticize or condemn but to weigh and consider. > ~ Lord Bacon > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > From QKCONSULT at aol.com Thu Aug 16 12:26:05 2007 From: QKCONSULT at aol.com (QKCONSULT@aol.com) Date: Thu Aug 16 12:26:32 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip Message-ID: In a message dated 8/16/2007 12:06:57 PM Eastern Daylight Time, clc@crownmax.com writes: Do you get an itemized bill for your Pizza? Dough $2.00, Sauce $1.00, Toppings $5.00, Pan Rental $2.00, Oven Heat Charge $2.00 and on and on and on and on??? Yes, new 3-bedroom, 2 bath home with 2-car garage and pool.... $425,000: Breakdown: Lumber $126,540 (mostly bamboo and willow) Upgraded lumber package.... $179,000 #10 Nails...... $325.00 (cheap) Roof trusses... $29,000 designed to withstand maximum sustained winds of 45 mph Roof Truss upgrade package.... $38,000 Shingles... $19,000 (minimum curl and leakage) Metal Roof.... $32,000 Non-rusting metal roof..... $47,000 plumbing fixtures general, $950.00 Two toilets, w/o seat covers, special price..... $125 each Wood stove, with gas backup...... $900.00 Drywall,.... unfinished.... $27,000 (finishing is extra and subject to availability of illegal immigrants) Stucco, unpainted.... $46,000 (prison finish; if fancy finish requested add $19,000 additional) Anticipated Buyer alterations... $128,000 Lighting fixtures...... candle holders in all rooms..... $4,800 (candles additional) Hand pump activated fresh water well $976.00 Plumbing required to bring water into house.... $18,000 etc., etc..... John Stewart The Quick Consultant _www.quickconsultant.com_ (http://www.quickconsultant.com/) 321-727-2442 Cell: 321-794-6259 2110 S. Dairy Road West Melbourne, FL 32904 ************************************** Get a sneak peek of the all-new AOL at http://discover.aol.com/memed/aolcom30tour From cpress at northnet.org Thu Aug 16 12:44:10 2007 From: cpress at northnet.org (David Charleson) Date: Thu Aug 16 12:44:37 2007 Subject: [PrintOwners] Ink Message-ID: <46C47EDA.7060503@northnet.org> I know I'm going to get a lot of different responses to this, but i have to ask anyway. What seems to be the best brand of ink to use on small presses? I've been using Van Son Quickson for a while, its ok except when i have a PMS187, 5 # container i seem to have a hard time maintaining a good ink/water balance. Even when using meatl plates, I usually have to "doctor" the ink with Aqua varnish to get some consistancy out of the ink. After a lot of messing around and a good deal of wasted make ready sheets and time it settles down and can run.Maybe im getting old and dont want to have to mess with the ink straight out of the can. Any other ink manufactures you use that you would recommend, ive got some Braden Sutfin Base inks coming, i will mix up 1# of PMS187 and try that and see if there is a noticeable difference. Ive been running presses for 30 yrs and this one is driving me batty. Is there that magical ink out there that works the way it is supposed to? Thanks David Charleson President Commercial Press Inc. 216 Cowan Rd Canton NY 13617 P 315.386.3431 F 315.386.5259 cpress@northnet.org www.commercialpressink.com From mark at pipsturgeonbay.com Thu Aug 16 13:00:25 2007 From: mark at pipsturgeonbay.com (Mark Lake) Date: Thu Aug 16 13:01:58 2007 Subject: [PrintOwners] Black hole up 287% year over year-- profit tip In-Reply-To: <003201c7e01f$108f1910$7201a8c0@Crown.local> References: <00fe01c7df6a$5b4c4140$0300a8c0@DANIEL> <003201c7e01f$108f1910$7201a8c0@Crown.local> Message-ID: If your response is in reference to my post (since it was the one you replied to), the answer is no. If the person ordered pepperoni and double cheese on a standard pizza, then yes it would be itemized. Dough, sauce, etc are a given so they wouldn't be itemized, although there would still be no prices for each item, only a total for the pizza. Mark Lake PIP Printing 368 Jefferson Street Sturgeon Bay, WI 54235 920.743.7370 920.743.4633 Fax www.pipsturgeonbay.com Mark@pipsturgeonbay.com To send a file to us, please use the link below http://www.pip.com/Center/SendFile.asp?AddressID=845 -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org] On Behalf Of clc Sent: Thursday, August 16, 2007 11:04 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip ***** This is a PrintOwners List Message ***** Do you get an itemized bill for your Pizza? Dough $2.00, Sauce $1.00, Toppings $5.00, Pan Rental $2.00, Oven Heat Charge $2.00 and on and on and on and on??? Why, why, why is this done in the printing industry is Ben Franklin to blame? Charlie Counts CROWNMAX, Inc. 2301 Roxalana Road P O Box 234 Dunbar, WV 25064-0234 1-800-252-4011 -- Fax 304-744-8652 clc@crownmax.com www.crownmax.com ----- Original Message ----- From: "Mark Lake" To: "'Discussion List for Printing Business Owners Only'" Sent: Wednesday, August 15, 2007 3:50 PM Subject: RE: [PrintOwners] Black hole up 287% year over year-- profit tip > ***** This is a PrintOwners List Message ***** > > I itemize any function that I think the customer needs to see, like > perfing, > typeset changes, etc. The functions that they don't see are cutting, PIA > charges, folding (since PrintSmith shows a folded size), etc. I only show > the total for the job though, not a charge for each function. If they ask > if > there is a charge for each function they see, I don't answer yes or no > directly, but mention that those are the things we have to do to complete > the job. Never had anyone question it further. > > > Mark Lake > PIP Printing > 368 Jefferson Street > Sturgeon Bay, WI 54235 > 920.743.7370 920.743.4633 Fax > www.pipsturgeonbay.com > Mark@pipsturgeonbay.com > > To send a file to us, please use the link below > http://www.pip.com/Center/SendFile.asp?AddressID=845 > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org] On Behalf Of Dan Huntingford > Sent: Wednesday, August 15, 2007 1:30 PM > To: Discussion List for Printing Business Owners Only > Subject: Re: [PrintOwners] Black hole up 287% year over year-- profit tip > > ***** This is a PrintOwners List Message ***** > > > ----- Original Message ----- > From: "larry" > And it's mostly a lot of jobs that we've added only $20 or so to, instead > of giving it away free. > >>And for you low price leaders......no, we get no complaints. > ====================== > > We add $5 minimum. We get amazing complaints. People are practically in > tears. Five bucks????? for what!!!!! just to open a disk, just to > download > an email. I do that all the time at home and I don't charge anyone FIVE > BUCKS!!!! > What if I have two files??? Dear God it's not TEN Bucks is it???? > > God bless you Larry and your customers, too. Send a few up here will you. > > If anything drives me out of this business, it will be the whining, > complaining, price negotiating, idiot customers who have no respect > whatsoever for our expertise, investment in training and equipment and > hard > work. > > Dan Huntingford > SOS Printing > 2319 Washington Street > Port Townsend, WA 98368 > sos@olympus.net > (360) 385-4194 Fax (360) 385-5860 > > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database > version: 5.07940 http://www.pctools.com/spyware-doctor/ > > > > > > E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) > Database version: 5.07940 > http://www.pctools.com/spyware-doctor/ > > _______________________________________________ > PrintOwners Discussion List > Post: PrintOwners@printweb.org > Info: http://rb.enter.net/mailman/listinfo/printowners > _______________________________________________ PrintOwners Discussion List Post: PrintOwners@printweb.org Info: http://rb.enter.net/mailman/listinfo/printowners E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ E-mail message checked by PC Tools Spyware Doctor (5.0.0.187) Database version: 5.07560 http://www.pctools.com/spyware-doctor/ From MikeStevens at Gutenblog.com Thu Aug 16 12:40:56 2007 From: MikeStevens at Gutenblog.com (Mike Stevens) Date: Thu Aug 16 13:13:08 2007 Subject: [PrintOwners] Dream Date Tickets 4-Sale (Off) Message-ID: I had planned a "surprise" romantic weekend date for my wife and me on Labor Day Weekend by getting VIP front row seats to the Tim McGraw/Faith Hill concert in Moncton, New Brunswick, Canada at the outdoor amphitheater. Because of my unexpected required witness/court duty, we cannot attend. As a result, I'm selling my tickets, at (my cost) $215.00 each, if anyone is interested. It's probably one of the most beautiful place on earth to see a concert, and would be a really fun time. Visit www.monctonrocks.com to learn more. Let me know if you'd like the tickets. Mike Stevens Executive Suite 222 3137 32nd Avenue South Fargo, North Dakota 58103 1-701-241-9204 MikeStevens@Gutenblog.com From po-lists at sugarloafprint.com Thu Aug 16 13:06:30 2007 From: po-lists at sugarloafprint.com (Ron Sardo) Date: Thu Aug 16 13:14:05 2007 Subject: [PrintOwners] InDesign JavaScripting Message-ID: <46C48416.506@sugarloafprint.com> I just came across this blog http://jsid.blogspot.com/ It has a many great scripts that can be added to ID The one I was looking for was this one and installed http://jsid.blogspot.com/2007/01/back-to-pasteboard.html Back in the day of Pagemaker, I could place items on the pasteboard and these items would appear and be available for every page. Now with InDesign, if I place an item on the pasteboard, it would only be visible on that page. If I needed those items for a different page, I would have to go back to the page where I left them. This script moves all pasteboard items to the current page. -- Ron Sardo Sugarloaf Print Shop mailto:po-lists@sugarloafprint.com www.sugarloafprint.com 570-788-5099 ? Fax: 570-788-6077 From John at mpcny.com Thu Aug 16 13:19:57 2007 From: John at mpcny.com (John Henry) Date: Thu Aug 16 13:20:30 2007 Subject: [PrintOwners] Re: Ink Message-ID: <002001c7e029$af157b10$0d407130$@com> We use Spinks titan stay open. I find most often it is not the ink but fountain solution. We use only Prisco 2541 with some alcohol replacement added. I do not believe you should need to become a chemist in your pressroom. Find some products that work for you right out of the can or bottle. Yes, some odd stocks or drying issues may have need of additives, but never on a everyday basis. I just hate salespeople who tell this id best ....product then when it does not work right off, they want to sell me additives... John M. Henry Mitchell Printing & Mailing Company 125-129 East First Street Oswego, New York 13126 (315) 343-3531 (315) 343-3577 Fax www.mpcny.com John@mpcny.com No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.476 / Virus Database: 269.11.19/955 - Release Date: 8/15/2007 4:55 PM From mail at myprinter.biz Thu Aug 16 12:32:30 2007 From: mail at myprinter.biz (mail@myprinter.biz) Date: Thu Aug 16 13:27:15 2007 Subject: [PrintOwners] Re:Black hole up NOW: Whiners In-Reply-To: <002101c7e01e$6338b550$7201a8c0@Crown.local> Message-ID: "sending lousy customers to competitors is a double win. You have more time to spend on the good ones and the idiots are wasting your competitors time." Charlie Charlie - In an interesting coincidence, just this morning two guys came into our shop wanting "a few" full color business cards TODAY. They only wanted a few because they're printing brokers and had already placed their order for 5000 cards - to be gang run by one of their (other) vendors - but that order wouldn't be ready for a couple of days, and they were out, entirely. To pull this off, we'd have had to drop whatever we were doing for our regular (repeat) customers. We quoted them something like $45.00 and $52.50, respectively (plus money for whatever time it took to "heal" and step and repeat their art), for 50 or 100 cards, respectively, done 4/0 on 12pt C2S through our color copier. They complained about the price, stating that they'd just been to Kinko's and Minuteman and had gotten far cheaper quotes for "same day" full color cards. I told them to take their business to either, because they really needed the experience. I don't know if they did that or not, because I let my staff take care of them at that point, and I couldn't care less. "Movers and shakers" - the kind of people that are going to make money for me through repeat orders - don't have time to visit multiple print shops looking for the "best price under $60.00" for immediate service - or to complain about a few bucks. If these guys couldn't make enough money in the time they spent shopping to more than make up the difference between our quote and our competitors, what are they chances that they'd be able to find their way to work tomorrow? Dan Sir Speedy Printing Center 5845 Hollywood Boulevard Hollywood, FL 33021 t 954.962.1309 f 954.962.1366 dan@myprinter.biz www.myprinter.biz -----Original Message----- From: printowners-bounces@printweb.org [mailto:printowners-bounces@printweb.org]On Behalf Of clc Sent: Thursday, August 16, 2007 11:59 AM To: Discussion List for Printing Business Owners Only Subject: Re: [PrintOwners] Re:Black hole up NOW: Whiners ***** This is a PrintOwners List Message ***** That's what we do! It really works, either they shut up or go away. Plus sending lousy customers to competitors is a double win. You have more time to spend on the good ones and the idiots are wasting your competitors time. I visited two shops several years ago in the same shopping center and the first one told me that they get customers all the time from their competitor just down the drive. The second shop owner said he sent all of the idiots and problem children down the drive!!! He was a beehive of activity and doing quite well the other shop did not compare. Must have been the location! (HA) Charlie Counts CROWNMAX, Inc. 2301 Roxalana Road P O Box 234 Dunbar, WV 25064-0234 1-800-252-4011 -- Fax 304-744-8652 clc@crownmax.com www.crownmax.com ----- Original Message ----- From: To: "Discussion List for Printing Business Owners Only" Sent: Wednesday, August 15, 2007 3:10 PM Subject: RE: [PrintOwners] Re:Black hole up NOW: Whiners > ***** This is a PrintOwners List Message ***** > > Joe & Dan - > > Tell the people for whom price is the primary consideration that you can > beat your own prices LOTS of places, but wouldn't send a friend to any of > them. > > Then offer to give them the names of those other printing firms - I'd > suggest your biggest business enemies - so they'll go there and slowly > drive > them crazy...and out of business. > > Dan > Sir Speedy Printing Center > 5845 Hollywood Boulevard > Hollywood, FL 33021 > t 954.962.1309 > f 954.962.1366 > dan@myprinter.biz > www.myprinter.biz > > > > > -----Original Message----- > From: printowners-bounces@printweb.org > [mailto:printowners-bounces@printweb.org]On Behalf Of Dominick's > Printing > Sent: Wednesday, August 15, 2007 2:56 PM > To: Discussion List for Printing Business Owners Only > Subject: [PrintOwners] Re:Black hole up NOW: Whiners > > > ***** This is a PrintOwners List Message ***** > > >> If anything drives me out of this business, it will be the whining, >> complaining, price negotiating, idiot customers who have no respect >> whatsoever for our expertise, investment in training and equipment and >> hard work. >> >> Dan Huntingford >> SOS Printing >> 2319 Washington Street >> Port Townsend, WA 98368 >> sos@olympus.net > > Agreed Dan. I am sick and tired of the whining about prices. When the > turkeys go to wallyworld, they never question the raised prices. > > But boy howdy, we raise at all, and "well we will have to find another > printer that is cheaper..." > > Just got that yesterday from a doctor's office. So I told her - "well, > do you want surgery on your printing done right or cheaply? We have > never let you run out. Our service has been fantastic. If you want > cheap, boy howdy we can do it." > > Know what? She had the nerve to ask "how cheap?" So being the smart ass > that I am, I said "I will lower my prices by the same percent your > doctor will lower his prices for the next patient!" > > Yup, you guessed it, she said "he won't lower his prices, he's the > best." So I replied, "well, so am I, have a nice day." > > Is the weekend here yet??? > > Joe Dominick > > Dominick's Quality Printing >