[PrintOwners] Replacing a new Xerox machine when out of production??

[Charlene Sims]

Eugene, I know a 5000 is a lot but put the numbers to it and see what
happens.  It is suppose to be so much faster than anything else at that
range.  You guys are building quite a color business there.  I have a friend
here who replaced his 2045 with the 5000 and it is really cooking for them.
The speed has been amazing to them.  I know Konica is out for you so I am
just not sure what there is to replace that machine.  Are you ready for an
IGEN.  :-)
ch

Charlene Sims
 
The Master's Press, Inc
14550 Midway Road
Dallas, Tx  75244
972/458.8758 * 972/387.0046 * fax 972/404.0317
char at themasterspress.com
www.themasterspress.com

-----Original Message-----
From: printowners-bounces at printweb.org
[mailto:printowners-bounces at printweb.org] On Behalf Of Eugene Montanez
Sent: Monday, April 02, 2007 5:23 PM
To: printowners at printweb.org
Subject: [PrintOwners] Replacing a new Xerox machine when out of
production??

***** This is a PrintOwners List Message *****

We are in the process of having Xerox replace a rather large 5252 (new).
The service dept. has determined there are some structural issues  
they can not resolve in the field and has requested a replacement.

Our dilemma is that they no longer make the 5252, so I was wondering  
if anyone else has had a similar experience since neither the 5252 or  
6060 are still in production and we took delivery of   a NEW, not  
rebuilt machine.

Obviously I would have no problem if they replace with a 5000, but  
highly unlikely!

Any input?

Thanks


Eugene Montanez
ZAP Printing & Graphics
127 Radio Rd
Corona, CA 92879
951-734-8181

Zapit at zapcolor.com




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